G-Cloud II Services Service Definition Accenture Cloud Infrastructure Implementation Services

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G-Cloud II Services

Service Definition

Accenture Cloud Infrastructure

Implementation Services

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1. Scope of our Services ... 3

1.1. Data Centre Services ... 3

1.2. Cloud Enterprise Services ... 4

2. Assets and Tools ... 6

3. Pricing ... 7

4. Contacts ... 7

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1. Scope of our Services

This document describes Accenture’s Cloud Infrastructure Implementation Services, and should be read in conjunction with the associated Government Cloud II Services documentation, specifically Appendix 5 – Award Questionnaire. As part of the wider suite of offerings for G-Cloud, Accenture can provide “Cloud Infrastructure Implementation Services”. Accenture Cloud Infrastructure Implementation Services consists of the following items

 Data Centre Services

 Cloud Enterprise Services (CES)

1.1. Data Centre Services

Data centre is one component of an optimized IT infrastructure and Accenture can help G-Cloud users with a phased, end-to-end transformational approach to each component.

 Phase I: Standardise technology, tools and processes and consolidate IT infrastructure through pooling and virtualising resources

 Phase II: Integrate and Automate both technology and IT processes

 Phase III: Create Service Orientation linking operations to business services virtualised between multiple sources (internal and external) and provisioned from the cloud

Accenture data centre offerings reduce costs and increase the productivity of G-Cloud IT. We do this by:

 Data Centre Optimisation: consolidating data centre footprints helps ensure that data centre designs address

“green IT” issues related to power use, power sourcing and climate controls.

 Server Optimisation: Accenture can centralise more than 80%, standardise up to 95% and consolidate up to 50%

of an organisation's existing servers.

 Storage Transformation: We assist clients looking to transition to networked storage and eliminate duplicate

environments, helping improve storage utilisation, investment returns and the availability of the enterprise data.  Database Optimisation: Accenture's solutions help clients improve IT productivity, reduce the total cost of

ownership associated with database technologies, drive more value from their information assets, and improve performance of mission critical data base systems.

 Data Centre Automation: by automating a number of capabilities to integrate individual components of IT—

from server and storage environments to applications—into a seamless service, we help companies reduce delivery costs by up to 30% and delivery times from days to minutes.

 Data Centre Outsourcing: enabling a secure and stable environment through development and production

hosting, storage services, database management and application technical services.

Accenture’s NGDC (Next Generation Data Centre) provides the architectural blueprint for cloud computing transformation.

NGDC is a pooled, virtualised and service‐oriented infrastructure, which provides elastic service-on‐demand through dynamic provisioning of heterogeneous and integrated infrastructure components using automated technology and IT processes and predictive operations. Accenture’s extended NGDC further integrates IT services across the core enterprise and cloud ecosystem. Following are the building blocks of NGDC’s service‐oriented architecture:

 Business Service Management focusing on managing end-to-end services to business outcomes

 IT process automation and policy based infrastructure automation, triggering provisioning linked to capacity and service level objectives

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 Supported by an integrated operations framework that is transformed from being reactive, to proactive and ultimately predictive using feedback loop and self-healing diagnostics

 Dynamic Provisioning techniques that address heterogeneous and virtualised infrastructure, applications and services

 Pooled resources with virtualisation of server, storage, network and security components

Accenture Next Generation Data Centre Architecture Blueprint

1.2. Cloud Enterprise Services

Accenture Cloud Enterprise Services offering provides cloud integration with consistent end-to-end service management and governance over a mixed vendor infrastructure of cloud and traditional services. The offering is available either as a managed service where Accenture can provide all capabilities through our centralised storefront and catalogue, or we can deploy a private solution within G-Cloud environment.

Private deployments can also include Accenture remote managed services to manage the infrastructure and provide service on-boarding and integration services.

Our integrated cloud services framework in addition to service provisioning, automated workflows, monitoring, metering across IT services enables the following:

 A single web-based storefront that can provide G-Cloud users with the tools required to provision and manage their cloud services from a single dashboard

 Business Service Management provides the governance of services at both a usage and policy level  IT process and policy-based infrastructure automation through Service Oriented Integration (SOI)

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 Cloud Enterprise Services are available through two different delivery models, either as a managed service or privately deployed

Accenture has partnered with leading hardware providers which enables it to provide infrastructure as a service across the World. Some of the leading partners are HP, IBM, VMWare, Dell, EMC2 ,and Cisco.

We believe Accenture Cloud Infrastructure Services offer a comprehensive solution for all your needs, we differentiate ourselves from our competitors in a number of ways:

 Accenture Cloud Strategy: backed by a comprehensive IT Strategy methodology that we have successfully

applied with hundreds of clients globally

 Industry Knowledge: deep industry insights and knowledge helping our clients make best use of cloud services

for competitive advantage in their markets

 Skills: from strategy through operations we help our clients identify the right cloud strategy and design a

pragmatic approach for implementation

 Proprietary Methodologies: proven roadmaps and implementation frameworks help our clients minimise

delivery risk and optimise value

 Transformation Guidance: we help clients efficiently consolidate and migrate into more simplified and

cost-effective data centres while preparing to transform to an agile infrastructure—one that easily scales to support future growth and reduces time to market

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2. Assets and Tools

Accenture brings proven tools and methodologies that help to industrialise the approach to cloud and ensure quality and predictability:

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3. Pricing

Our unit price of £713 per day represents a blended day rate for systems integration and implementation of Cloud Services. This blend is based on our experience in implementing these kinds of services for customers across industry in the UK.

Our commitment is to work with you to define the appropriate scope and deliverables to achieve the desired outcome at the best value for money for you. If the work to deliver the Cloud service is more advisory in nature then our blended rate may increase to £1299 per day or higher. This increase reflects the need for more senior, more experienced staff to be involved in the delivery of these types of service.

4. Contacts

Gwil Davies (Accenture Cloud Services – Infrastructure)

Email: [email protected] Telephone: +44 207 844 5514

Matthew Coates (Global Lead, Accenture Cloud Services – Strategy)

Andrew Greenway (Europe, Asia and Latin America, UK & Ireland Lead, Accenture Cloud Services)

5. About Accenture

Accenture is a global management consulting, technology services and outsourcing company, with more than 249,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$25.5 billion for the fiscal year ended Aug. 31, 2011.

G-Cloud II Services Service Definition Accenture Cloud Infrastructure Implementation Services