Ursuline College Accelerated Program

Ursuline College Accelerated Program

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Last Updated: January 09

URSULINE COLLEGE ACCELERATED PROGRAM (UCAP)

BU 330 Human Resource Management

COURSE DESCRIPTION:

This course is designed to provide students with a working knowledge of the human resource management function and the changing nature of human resource management in today's

workplace. Because all managers have human resource responsibilities, the interrelationships of the various functions of management will also be explored.

Course topics include an introduction to human resource management and the role of human resource management in job analysis and staffing, performance evaluation, compensation, training, and development. Quality of work life, social and legal responsibilities of the human resource manager will also be discussed.

COURSE LEARNING OUTCOMES:

Upon successful completion of this course, students should be able to:

1. Identify the primary functions of human resource management and their

interrelationships with various departments in the achievement of organizational goals and objectives.

2. Develop and communicate human resource policies with an understanding of key employment legislation.

3. Assess needed skills and implement training and recruiting activities to facilitate achievement of organizational goals and objectives.

4. Understand the essential elements needed to implement compensation and benefits programs in a manner that will demonstrate effective and efficient use of resources.

COURSE MATERIALS:

Mathis, R. L. and Jackson, J. H. (2008). Human Resource Management, 12th Ed. Cincinnati, OH: South-Western College Publishing.

ISBN: 0324542755

Various supplemental materials as provided. SUGGESTED GRADING CRITERIA:

The facilitator may present alternative grading criteria during the first night of class. However, unless changes are announced and published during Workshop One, the following suggested grading criteria will be implemented.

Grading Criteria A 93 - 100% B+ 90 – 92% B 86 – 89% C+ 83 – 85% C 76 – 82% D+ 73 – 75% D 70 – 72% F Below 70%

ASSIGNMENTS AND WORKLOAD:

The class will meet only once a week, for 4 hours at a time. This accelerated pace requires that students take a considerable amount of responsibility for their own learning outcomes. While in class, students are expected to actively participate in discussions and group activities. Outside of class, students should plan on allowing a minimum of 15 hours per week for study and

completion of homework assignments and projects.

Assignment Points

First Night's Assignment 20

Participation (20 points per night) 100

9 Case Studies (25 points each) 225

Research Paper 100

Oral Power Point Presentation 25

WRITTEN ASSIGNMENTS:

Written assignments are an important component of this and other UCAP courses. A variety of resources are available to assist you in developing effective college writing. Expectations, scheduling, and specific guidelines for each written assignment will be discussed by your facilitator during Workshop One.

ABSENCES AND LATE ASSIGNMENTS:

Because of the accelerated nature of this program, attendance is mandatory. If an absence is unavoidable, the facilitator should be advised prior to class. If the absence is excused,

arrangements may be made at that time for make up assignments, if appropriate. However, this will be solely at the discretion of the facilitator. If an absence occurs on a test day, the test must be made up within seven days. All late assignments will receive an automatic letter grade reduction. No assignment will be accepted more than seven days after the original due date.

ASSIGNMENTS TO BE COMPLETED PRIOR TO WORKSHOP ONE

1. Read Chapters 1, 2, and 3 in the text.

• Chapter 1: The Changing Nature of Human Resource Management

• Chapter 2: Strategic Human Resources Management and Planning

• Chapter 3: Organization/Individual Relations and Retention

2. Reflect on the text, course objectives and learning outcomes. Prepare a two-page, type-written paper discussing one topic from Chapters 1, 2 or 3 which interests or affects you. This paper is designed as a means for the instructor to provide feedback on your writing. It will be worth 20 points of your final grade. Using the instructor's feedback, you may edit the paper and resubmit prior to Workshop 2 through e-mail. Paper Specifications:

• Subject: topic from Chapters 1, 2 or 3 which interests or affects you • Length: 2 pages, double spaced

• Font:10 - 12 point • Margins: 1 inch

3. Be prepared to identify a topic for the research paper. There will be no duplication of topics. Topics will be approved by the facilitator on a first come first served basis. Therefore, please have alternative choices available no later than Workshop Two. See Appendix B on p.559 in the text for sources in writing your research paper. 4. Complete Chapter 2 case study on p. 63 (Xerox Focuses on HR) – type and turn in. 5. Complete Chapter 3 case study on p. 93 (Alegent Health)- type and turn in.

WORKSHOP ONE

Upon completion of assigned readings and active participation in workshop activities, the student will be able to:

1. Explain the course objectives, requirements and grading criteria. 2. Identify the primary influences in the development of human resource

management.

3. Assess the role of HRM in achieving organizational goals and objectives

4. Identify the major challenges facing HRM today

5. Understand the changing nature of HRM

6. Obtain knowledge of the key components of strategic planning

7. Obtain knowledge concerning the key issues associated with employee retention

Activities:

1. Introduction of facilitator and students

2. Discussion of course structure, grading and objectives 3. Identification of students' expectations for the course 4. Discuss and collect writing assignment – why chose topic

5. Facilitated discussion of chapters 1, 2, and 3, and discussion of case studies from Chapters 2 & 3

6. Discussion of employers’ retention strategies

7. Discussion of research paper assignment and approval of topics

ASSIGNMENTS TO BE COMPLETED PRIOR TO WORKSHOP TWO

1. Read and be prepared to discuss Chapters 4 and 5

• Chapter 4: Legal Framework of Equal Employment

• Chapter 5: Managing Equal Employment and Diversity

2. Bring to class, and be prepared to discuss your organization's policies on:

• Equal Employment

• Affirmative Action

• Sexual Harassment.

3. Be prepared to discuss supporting and opposing views of Affirmative Action. 4. Complete Chapter 5 case study on pg. 156 (Diversity and Discrimination in the

Restaurant Industry). Type to be turned in.

WORKSHOP TWO

Upon completion of assigned readings and active participation in workshop activities, the student will be able to:

1. Understand the primary elements of equal employment legislation.

2. Develop and effectively communicate company policies regarding equal

employment, affirmative action and sexual harassment in the work place. 3. Discuss workforce diversity issues facing organizations today.

Activities:

1. Discuss writing assignment #1 and return re-write papers

2. Facilitated discussion of Chapters 4 and 5

3. Small group discussion Equal Employment, Affirmative Action, and Sexual

Harassment policies

ASSIGNMENTS TO BE COMPLETED PRIOR TO WORKSHOP THREE

1. Read and be prepared to discuss Chapters 6, 7, and 8. • Chapter 6: Jobs and Job Analysis

• Chapter 7: Recruiting in Labor Markets

• Chapter 8: Selecting HR

2. Complete Chapter 6 supplemental Internet case study on p. 190 (The Reluctant Receptionist). Type to be turned in.

3. Complete Chapter 8 supplemental Internet case study on p. 253 (Selecting a Programmer). Type to be turned in.

4. Be prepared to discuss in-class your employer’s:

• Job analysis methods

• Recruitment strategies

• Selection methods/tools used.

WORKSHOP THREE

Upon completion of assigned readings and active participation in workshop activities, the student will be able to:

1. Understand the role of human resource management in job analysis – its impact in writing accurate job descriptions which also impact the recruitment and selection of new employees and as an end result create a comparative advantage

2. Identify job analysis criteria needed to write valid and accurate job descriptions 3. Obtain knowledge as to how to conduct an effective selection interview from both the

candidate and employer’s perspective.

4. Identify numerous types of recruitment sources – particularly the use of the Internet – E-Recruitment plus the on-line resume.

5. Understand the primary components of job analysis, recruiting and selection as functions of human resource management and their role in organizational development and

competitiveness.

Activities:

1. Facilitated discussion of Chapters 6, 7, and 8

2. Group discussion of effective job analysis methodology 3. Facilitated discussion of employee recruitment

4. Group discussion of conducting selection interviews – role playing the selection interview from both the perspective of an interviewer and a candidate.

5. Small and large group discussions of Chapter 6 supplemental case study 6. Small and large group discussions of Chapter 8 supplemental case study

ASSIGNMENTS TO BE COMPLETED PRIOR TO WORKSHOP FOUR

1. Read and be prepared to discuss Chapters 9 & 11

• Chapter 9: Training Human Resources

• Chapter 11: Performance Management and Appraisal

2. Complete Chapter 9 case study on p. 286 (Training Crucial for Hotels). Type to be turned in.

3. Complete Chapter 11 case study on p. 355 (Performance Management Improvements for Bristol-Myers Squibb). Type to be turned in.

4. Obtain information pertaining to the type of training programs provided by your employer plus performance appraisal methods/tools used to assess job performance at your place of employment. Bring a copy of a blank appraisal form to share, if available. 5. Continue work on the research paper and begin to develop your PowerPoint presentation.

WORKSHOP FOUR

Upon completion of assigned readings and active participation in workshop activities, the student will be able to:

1. Discuss the strategic nature of training for both organizational and individual growth. 2. Explain various methods of employee development and methods for measuring the

effectiveness of development.

3. Distinguish the difference between performance management and performance appraisals.

4. Identify the various formats available for performance appraisals. Activities:

1. Facilitated discussion of Chapters 9 and 11

2. Small and large group discussions of Chapter 9 case study 3. Small and large group discussions of Chapter 11 case study 4. Discussion of employers’ performance appraisal methods 5. Exercise – An evaluation of a training program.

ASSIGNMENTS TO BE COMPLETED PRIOR TO WORKSHOP FIVE

1. Finalize research paper

• Length: 8-10 pages

• Format: Double-spaced

• Font: 10-12 pt.

• Margins: 1 inch

• References: minimum 6 references with no more than 50% of the total number of references taken from the Internet

2. Finalize preparation of PowerPoint oral presentation (15-20 minutes). 3. Read Chapters 15 & 16

• Chapter 15: Risk Management and Worker Protection

• Chapter 16: Employee Rights and Responsibilities 4. Bring to class your employer’s:

• Progressive Discipline or Corrective Action procedures and documents • Drug/Alcohol Policies

5. Complete Chapter 15 supplemental case study on p. 485 (What’s Happened to Bob?). Type to be turned in.

6. Complete Chapter 16 case study on p. 515 (Employer Liable for “Appearance” Actions). Type to be turned in.

WORKSHOP FIVE

Upon completion of assigned readings and active participation in workshop activities, the student will:

1. Identify the challenges HRM faces in the areas of risk management, safety and health.

2. Define corrective action approaches used in the workplace.

3. Discuss issues HRM faces associated with employee rights.

Activities:

1. Presentation of research papers – 15-20 minutes per person with PowerPoint

2. Discussion of employers’ Progressive Discipline and Drug/Alcohol Policies

3. Discussion of Chapter 15 case study

4. Discussion of Chapter 16 case study

5. Course evaluation and wrap-up

SPECIAL TOPICS PROJECT (Research Paper) Objectives:

1. Students will gain an understanding of a variety of special topics relating to human resource management in today's changing workplace.

2. Students will develop research and writing skills through the process of selecting, organizing and developing the research paper.

3. Students will be given the opportunity to develop PowerPoint presentation skills. Guidelines:

Select an issue affecting human resource managers in today's changing workplace. To avoid duplications, your topic must be approved by your facilitator by the start of workshop 2. The topic should be something of special interest to you.

Prepare an eight to ten page, double-spaced, typewritten paper discussing the major points of your topic. The well-written paper will be well-organized and free of errors. See The Writer's Brief Handbook (Rosa), available in the bookstore, for additional guidelines for writing a research paper.

At least six references must be cited, with at least one but not more that 50% of your references from Internet sources. The MLA or APA reference style is to be utilized.

The research papers will be presented by each student. Each oral PowerPoint presentation is to be approximately 15 to 20 minutes in length.

Evaluation:

The research paper and oral PowerPoint presentation will be evaluated separately. The paper will be worth 100 points of the course grade and will be assessed based on content and mechanics.

The PowerPoint presentation (25 points of the course grade) will be evaluated based on content, quality and delivery (keeping the attention of the audience, articulation, creativity).

Suggested Topics:

The following suggested topics are provided as a guide only:

Review and present the supporting and opposing positions as they relate to affirmative action.

Review and present the special issues facing human resource managers in multinational organizations.

Review and present various motivational theories and their role in achieving