© IT Convergence 2014 All rights reserved.
Next Generation Cloud Backup with IT Convergence - Encore!
Next Generation
Cloud Backup
with IT Convergence
Encore!
How to Ask Questions
Feel free to ask questions as
they occur to you
Click on the Q&A icon in the
panel on top of your screen
A dialog box will open
Enter your question and
press “Send”
During the Q&A session we
will answer your questions
© IT Convergence 2014 All rights reserved.
Next Generation Cloud Backup with IT Convergence - Encore!
NEW YORK
SAN FRANCISCO
SHANGHAI
MEXICO
HYDERABAD
BUENOS AIRES
SÃO PAULO
COSTA RICA
DALLAS
RIO DE JANEIRO
INCLINE VILLAGE
CHICAGO
On the Phone
Host
Keith Thomas
Marketing Communications Analyst, ITC
Presenters
Erik Nelson
Senior Specialist, EMC Data Protection & Availability
EMC Corporation
Bimal Doshi
Chief Architect and VP of Software Engineering
IT Convergence
Ernesto Espinosa
Migrating to the Cloud
BaaS Gateway to the Cloud
The ROI of BaaS
EMC - ITC Partnership
“Our partnership with EMC resulted in a rapid deployment of
Data Domain/Avamar, accelerating our ability to achieve
high-efficiency in storage/backup operations resulting in overall cost
reductions and superior service delivery. This relationship has
been instrumental to our successful and growing Enterprise
Cloud service offerings.”
“ ”
© IT Convergence 2014 All rights reserved.
Next Generation Cloud Backup with IT Convergence - Encore!
Top 5 Reasons
Enterprises Adopt
a Cloud Strategy
Go Cloud!
Delivers Faster
Time to Value
Data Explosion
1
4
7
Migrating to the Cloud
BaaS Gateway to the Cloud
The ROI of BaaS
Backup as a Service
BaaS is considered a low-risk, on
ramp to cloud-based services.
© IT Convergence 2014 All rights reserved.
Next Generation Cloud Backup with IT Convergence - Encore!
Granular
Recovery
Friendly
Portal
Metered
Active
Background
Elastic &
Scalable
Quick
Recovery
Secure
Defined
RPO/RTO
SLA
Backup as a Service
Deployment Model Options
Replicated
Backup
Services
Remote Backup
Services
Local
Backup
Services
© IT Convergence 2014 All rights reserved.
Next Generation Cloud Backup with IT Convergence - Encore!
Needs Assessment
What’s in it for the Backup Admin?
Retain backup data for long term either locally or remotely
Increase Tier 1 Disk Space available to achieve Recovery Time Objectives
(RTO)
Fulfill long term data archiving compliance requirements
Support robust disaster recovery plan
Eliminate tape for long term archiving of backups
Manage disk space effectively via consistent Data Life Cycle Policies
Store data reliably on disk to ensure long-term access and recoverability
Needs Assessment (Cont.)
Manage Backups, Archives, and Restores via single user interface
Reduce Operational Expenses
Eliminates Both Tape Costs and Tape Transport & Recovery Costs
Reduces Backup Administration Costs
Cuts Tier 1 Disk Space Costs
End concerns about lost archive tapes or incomplete backups & archives
Store archive data indefinitely and recover it quickly
Expire archive data based on policies to reduce disk space requirements
© IT Convergence 2014 All rights reserved.
Next Generation Cloud Backup with IT Convergence - Encore!
EMC Deduplication is the Cloud Enabler
Move and store less data
1.
Variable-length segments = higher efficiency
2.
Determinate if segment is unique at the source
3.
Only send & store unique segments
Second Friday Full Backup
B C D E F
L G H
Friday Full Backup
A B C D A E F G
Mon Incremental
A
B
H
Tues Incremental
C
B
I
Thurs Incremental
A
C
K
Weds Incremental
E
G
J
Backup
Logical Estimated Physical
Data
Reduction
Monday Incremental
100 GB
7–10x
10 GB
Tuesday Incremental
100 GB
7–10x
10 GB
Wednesday Incremental 100 GB
7–10x
10 GB
Thursday Incremental
100 GB
7–10x
10 GB
Second FRIDAY FULL
1 TB
50–60x 18 GB
FRIDAY FULL
1 TB
2–4x
250 GB
Data Deduplication: Technology Overview
© IT Convergence 2014 All rights reserved.
Next Generation Cloud Backup with IT Convergence - Encore!
Week 1
Backup
Cumulative
Estimated
Physical
Data
Logical
Reduction
April 14
3.8 TB
10x
366 GB
April 21
5.2 TB
12x
424 GB
April 28
6.6 TB
14x
482 GB
May 31
12.2 TB
17x
714 GB
June 30
17.8 TB
19x
946 GB
TOTAL
23.4 TB
20x
1,178 GB
April 7
2.4 TB
8x
308 GB
Week 2
Week 3
Month 1
Month 2
Month 3
Month 4
July 31
23.4 TB
20x
1,178 GB
First Full
1 TB
4x
250 GB
Retain: Store More for Longer with Less
BaaS Gateway to the Cloud
The ROI of BaaS
© IT Convergence 2014 All rights reserved.
Next Generation Cloud Backup with IT Convergence - Encore!
Replicated Backup Services
ITC Manages Replication & DR System (offsite copy WAN)
Secure Tenant 2
Secure Tenant 3
On Premise Backup
On Premise Backup
Remote
Local
Replicated
ITC Data Center
Leveraged Data Domain
Shared
across Tenants
Customer Premise
Secure Tenant 1
Dedicated
Data Domain system
WAN/VPN
REPLICA
TION
Hyb
ri
d
BaaS – Self Service Portal
Account Management
Administration
Self-Service
Billing
Reporting
Help Desk
© IT Convergence 2014 All rights reserved.
Next Generation Cloud Backup with IT Convergence - Encore!
BaaS – ROI / TCO Analysis
Typical Costs for
conducting backups
in-house
Backup Software
Purchase and annual
maintenance
Backup Hardware
Purchase and annual
maintenance
Tape Rotation,
Maintenance and
offsite costs
Intermediate backups
to disk – Disk space–
purchase and
maintenance
Backup
Administration
© IT Convergence 2014 All rights reserved.
Next Generation Cloud Backup with IT Convergence - Encore!
Your Journey To The Cloud - Next Steps
Decide on your cloud requirements:
Geographies
- Client/Devices
RTO/RPO & SLA
- Deployment Model
Single or multi-tenant
- Business Requirements
Understand workloads, services and priorities
ITC TC, Professional Services or Partner Assessment
Identify appropriate services (BaaS, STaaS, IaaS, ITaaS, VMaaS)
BaaS Gateway to the Cloud
The ROI of BaaS
© IT Convergence 2014 All rights reserved.
Next Generation Cloud Backup with IT Convergence - Encore!
Audited processes including the New Account Startup, Change Management and Root Cause Analysis are fundamental tenants of
the Enterprise Cloud & Managed Services practice and are part of our SOC-1 certification.
Service Delivery Differentiators
24/7 manned global Service Desk available to
answer your call, connecting you to our team
Service Tailoring to meet your unique
requirements. Unparalleled responsiveness
Named primary and secondary support
personnel – an extension of your team
A dedicated, knowledgeable leader to insure
delivery and team performance
‘Dashboard’ visibility to your applications and
computing platforms
Weekly/Monthly Status Reporting; Labor
Performance Reporting
Service Desk
Adaptive
Assigned Staffing Model
Service Delivery Managers
Enterprise Monitoring Solution
Service Level Agreement Objectives
Reliability – 24 x 7 x 365 Service Desk
Defined Escalation Hierarchy
Availability
Minimum 99.9% Availability of Application/Database Environments
Accountability
Critical Request…...15 minute response by ITC Personnel
High Priority Request………... 30 minute response by ITC Personnel
Medium Priority………. 4 hour response by ITC Personnel
Low Priority Request………...24 hour response by ITC Personnel
Visibility of Workflow
© IT Convergence 2014 All rights reserved.
Next Generation Cloud Backup with IT Convergence - Encore!
Big Enough to Support You,
Small Enough to Know You
Next Generation Cloud Backup with IT Convergence
Request Your FREE
BaaS Cloud Enablement
Assessment
1.
An ITC BaaS expert will call you to verify
information on current backups.
2.
We will send you a test script.
3.
You run the test script, return the results.
© IT Convergence 2014 All rights reserved.
Next Generation Cloud Backup with IT Convergence - Encore!