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(1)

Distance Continuous

Professional Development

This program will begin shortly.

(2)

Welcome

Paige Morency-Notario

Director of Outreach and

Communications

(3)

Welcome

Audrey Spencer

Global Practice Lead

Education and Youth

Chemonics

(4)

Welcome

Rebecca Rhodes

Senior Education Advisor

Center for Education

USAID

(5)

Panelists

Bidemi Carrol

Senior Research Education Analyst MERIT: Malawi Early Grade Reading Activity

(RTI International)

Mark Hamilton

Senior Reading Specialist Nigeria Northern Education Initiative Plus

(Creative Associates International)

Vincent Mugisha

Chief of Party Senegal Lecture Pour

Tous program (Chemonics)

Ina Aquino

Chief of Party ABC+: Advancing Basic

Education in the Philippines (RTI International) Nathalie Louge Education Technical Advisor Senegal Passerelles (FHI 360) Armida Elaine Umali-Trinos Instructional Delivery and Materials Advisor ABC+: Advancing Basic

Education in the Philippines (RTI International)

(6)

Bidemi Carrol

MERIT: Malawi Early Grade Reading Improvement Activity

(USAID)

(7)

3/16/2021 FOOTER GOES HERE 7

DISTANCE CONTINOUS

PROFESSIONAL

DEVELOPMENT USING IVR

MERIT: Malawi Early Grade Reading Program

(8)

• What we knew:

– Targeted educators had phones – WhatsApp groups in use

– Internet access expensive, limited, and/or slow • What we wanted:

– Wide-reaching; simple and quick to set up; proven in Malawi or similar context

• What we didn’t know:

– How widespread the use of apps like WhatsApp – Whether educators would take up mobile training – How effective the training would be

• Decision

– Interactive Voice Response – WhatsApp groups (optional) – SMS 100 93 85 75 44 0 20 40 60 80 100

HT communicates with PEA via WhatsApp

At least one person (SH or HT) At least one SH

Head teacherS Both SH (infant and junior)

Percentage (%) of schools

Use of WhatsApp by HTs and SHs

3/16/2021 8

(9)

• Technical Expertise

– Viamo: Technology partner with expertise in IVR, and presence in Malawi

– Design of content for IVR (short 3-5 minutes voice recordings, with quizzes or questions at the end);

– Recording of messages: variety of formats (monologue, dialogue, games, etc.)

• Financial resources

– cost of airtime

• Human resources (staff time)

– develop technical content – monitoring & evaluation

– overall coordination, troubleshooting, etc.

Resources Needed

Key Content

• Dialogue between SH and Teacher on

importance of recording their daily reflections

Question

• Should teachers record their reflections daily?

• If yes, press 1 • If no press 2

• If don’t know, press 3

Response

•That’s right! Teachers should record their reflections daily, in their schemes and records of work

•Sorry, this is incorrect. Teachers should record their reflections daily, in their schemes and records of work.

(10)

49%

10% 41%

Preferred mode of training

Face-to-face mobile both

Relevance, accessibility, engagement

0 20 40 60 80 100 No smart

phone No mobiledata internetPoor No time

% of r es pon de nts

Reasons for not participating in WhatsApp discussions Week 1 Week 2 68% 85% 52% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

Average Pickup Rate Completed KMs Completed KQs

% o f ta rg ete d pa rti ci pa nts

Average Participation Rates

84% 10%6%

Do you feel more or less prepared to lead TLCs?

(11)

• IVR is a viable way to provide virtual training to large numbers of participants • Urban residents had higher participation rates than did rural residents

• Call-backs helped

• Use multiple communication channels to increase engagement

• Work with telecom companies beforehand to ensure that their networks can handle the task • Vary the audio content to make the material more engaging

• Provide training or practice on using the keypads to answer questions

(12)

• Practice already proven in Malawi (health)

• Opportunity for public-private partnership

with telecoms

• Local expertise in content development,

recording of messages, etc.

• WhatsApp groups already in use in-country

by education officials and head teachers

• Careful partner selection

• Cost

(13)

Vincent Mugisha

Senegal Lecture Pour Tous program (USAID)

Chemonics

(14)

16/03/2021 14

Expanding continuous professional development opportunities for

educators in Senegal: Learning from large-scale implementation

Vincent M. Mugisha, Chief of Party, Lecture Pour Tous program, Chemonics International March 9, 2021 PH O T O C R EDIT : LEC T U R E PO U R T O U S PH O T O C R EDIT : LEC T U R E PO U R T O U S

(15)

• Program scale: 7 out of 14 regions; 350,000 students in Grades 1-3; 3 national languages; 9,000 teachers

• CPD design objectives:

a) intensive in-person training for early reform stages b) phase to lower-cost model with blended learning

16/03/2021 15

CONTEXTUAL FACTORS INFORMING DESIGN AND DELIVERY

PH O T O C R EDIT : LEC T U RE PO U R T O U S

• Most teachers & directors: have smartphones (53%); use WhatsApp (90%); have 3G coverage (67%); program offers basic credit for SMS & limited internet data

• 1st design phase during COVID school closures; 2nd design phase during new school year • Additional challenges:

• no in-person training (due to COVID); most teachers change grades every year (nearly 50% teachers new to EGR approach this year); 30% of directors teach EGR classes (with no in-school coach); coaching demands; pressure on distance & in-school-based CPD

(16)

• In-house and external technical expertise:

Rapidly redesigned existing training materials and

developed new content via multimodal approach

• Technology:

PPP with national telecom: basic monthly SMS/data

package; enhanced website; WhatsApp; push SMS;

BYOD

• Materials:

Print copies of distance training modules; teacher

learning circle guides; mobile version of modules +

video & audio files

16/03/2021 16

(17)

• Phase 1 (July 2020): Rapid feasibility

pilot of distance learning component

 Decent accessibility (via WhatsApp), but paper needed

 Promising perceived utility, relevance

 Good engagement (especially coach/teacher interaction)

16/03/2021 17

CHALLENGES, OPPORTUNITIES & EFFECTIVENESS

75% 80% 85% 90% 95% 100%

Most of the content was clear & understandable

The content was sufficient to help me

improve instruction

I feel I can apply content in class

Participant feedback on distance CPD content (phase 1)

Teacher Director (coach)

• Phase 2 (2020-2021): Multi-modal CPD package

at scale

 Confirmed relevance and quality of distance self-guided modules, resources and activities

 Distance learning only is very difficult for teachers without initial in-person training due to COVID (only 34% of teachers surveyed in January 2021 reported sufficient lesson progression)

 Accessibility not yet uniform  Schools/directors struggling to

(18)

• Importance of communication and Ministry leadership: Orienting teachers/school

directors to new approach, Ministry setting and reiterating expectations to improve uptake

• Triangulating data to monitor progress, mitigate challenges: Supervision (in-person and

distance), SMS surveys, phone interviews, learning checks

• Data-based adaptation: adjusted CPD calendar; extended use of critical modules; rapid

development of new modules and messaging

16/03/2021 18

CONTINUOUS LEARNING AND ADAPTATION

SUSTAINABILITY CONSIDERATIONS

• Developed for sustainability and scale: feasible for Ministry to expand and sustain

lower-cost alternatives to intensive in-person trainings; uses only system actors

• Government partners engaged in design, roll-out, and adaptations

• Applications of the multimodal model go well beyond COVID

(19)

16/03/2021 19

Thank You / Merci / Jerejef / Onjaraama / Joo kanjal !

Vincent Mugisha

Chief of Party

Lecture Pour Tous program Chemonics International [email protected]

(20)

Ina Aquino &

Armida Elaine Umali-Trinos

ABC+: Advancing Basic Education in the Philippines (USAID)

RTI International

(21)

Mark Hamilton

Nigeria Northern Education Initiative Plus (USAID)

Creative Associates

(22)

Shifting the

Classroom Paradigm

in the COVID Era

Using SMS and IVR Technologies to

Support EGR Teachers in Northern Nigeria

Mark Hamilton

Senior Reading Specialist

March 9, 2021

(23)

Support states to increase the number of students enrolled in appropriate, relevant, approved

educational options, especially girls and out-of-school-children in

Bauchi and Sokoto states

Support states to improve reading outcomes for early

primary grade learners in Bauchi and Sokoto states

12k Teachers 722K Pupils

The USAID Northern Education Initiative Plus project provides equitable and sustainable access to quality education in Northern Nigeria.

Our activities strengthen government systems to:

2.7k Schools 5.6k NFLCs 5.6k LFs 268k Learners Sokoto | Bauchi States

5 Years | 2 0 1 5 -2020

Introduction

6 M o n t h s N C E | O C T 2 0 2 0 –May 2021

+

(24)

• Provide insights

into needs of

teachers, learners

• Develop future

CPD activities,

informed by data

• Gather data (e.g.

on teaching,

learning)

• Provide inputs to

reinforce practice

SMS tips,

exercises

survey

IVR

Data

analysis

New CPD

content

(25)

Outcomes

• 78% of calls went through to

the participants’ phones

• Most common outcome for

Q1 was a hang up, followed

by a text response

• Similar outcomes for Q2 and

Q3

• 41% responded to the

survey

Responded

41%

No response

6%

No response or

didn't pick up

8%

Hung up

45%

(26)

Lessons Learned

• Combine remote strategy with face-to-face CPD activities

• Target messages to reinforce knowledge, skills, and to

support application and practice

• Send messages to teachers in batches (1000 per round)

• Include administrators, coaches to support application

• Announce CPD messages in advance to improve participation

and response rates (IVR)

(27)

Follow us on Social Media

@USAIDNEIPlus @USAIDNEIPlus @USAIDNEIPlus1

(28)

Nathalie Louge

Senegal Passerelles (USAID)

(29)

Reimagining training for Covid 19: evidence

from Senegal Passerelles in adapting

face-to-face socio-emotional learning (SEL) training to

an online learning experience

Joseph Sarr; Coordinator of the Socio-Emotional Learning

Component

Nathalie Louge, Education Technical Advisor

March 2021

(30)

Contextual factors: design and delivery

Impetus:

SEL training and modules developed for in-person training

SEL training of trainers scheduled

COVID-19 restrictions  moving the TOT online

Design:

Organize and dose the face-to-face training to be digestible and doable

online

Make online training “collaborative” to emulate the nature of

face-to-face trainings

(31)

Resources needed

Human:

Distance learning expert

SEL expert

ICT experts

Financial:

Staff time

Moodle subscription

Internet credit

Consultant fees

Technology:

Moodle, Zoom, WhatsApp, SMS, and email for delivery

(32)
(33)

Challenges and opportunities

Challenges:

Poor internet connection

Irregular participation

Lack of comfort with platform and technology by participants

Opportunities:

Making the layout more user-friendly and accessible to multiple technologies

Capitalizing on “motivated” participants

(34)

Participant feedback

94% of respondents accessed the course content, though not regularly

Participants gave a score of 4 out of 5 on the relevance of the course

88% find navigation between different modules of the course correct

(35)

Sustainability

Course content can be adjusted to become self-paced

Platform chosen aligns with the Ministry’s

Designed for several audiences

Course to be accessed and used for free on Ministry website for years to

come

(36)

36

Thank you!

Joseph Sarr: [email protected]

(37)

Breakout Groups

Group Discussant Project Representatives

1 Alison Pflepsen (Chemonics) Barbara Greenwood (RTI) 2 Audrey Spencer (Chemonics) Nathalie Louge (FHI 360)

3 Paige Morency-Notario (BEC) Vincent Mugisha (Chemonics)Ana Robledo (RTI) 4 Mary Sugrue (EDC) Bidemi Carrol (RTI)Sonya Tung (Creative)

5 Carole Basile (Arizona State University) Mark Hamilton (Creative)Patience Sowa (RTI) 6 (français) Diane Proudfoot Joseph Sarr (FHI 360)Ablaye Niang (Chemonics)

(38)

Small Group Discussion: Instructions

To join your small group, please leave the webinar and use the small group talk link e-mailed to you yesterday.

Can’t locate your link? Join your small group according to the first letter of your last name as indicated below.

The links for each group have been shared in the chat window. You will need to copy these before leaving the webinar. If you need assistance, please email [email protected] and [email protected].

Pour ceux qui veulent participer en français, veuillez rejoindre le groupe numéro 6.

A-C

SMALL GROUP 1

D-H

SMALL GROUP 2

I-M

SMALL GROUP 3

N-S

SMALL GROUP 4

T-Z

SMALL GROUP 5

français

GROUPE 6

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