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TRUTH SERUM – CHAPTER 2
THE WORRYWART'S GUIDE TO
CLOUD COMPUTING
MAINTAIN SECURITY, DATA OWNERSHIP & CONTROL IN THE CLOUD
TOM NIELSEN
[email protected] 877-770-8178 X 201 www.gocetech.com
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2
SIMPLE | SMART | SECURE
THERE ARE TWO WAYS TO THINK ABOUT TECHNOLOGY.
WE EXIST TO ACCELERATE THE SHIFT
FROM THE WAY LEGACY I.T. PROVIDERS CURRENTLY THINK
TO A BETTER TECHNOLOGY FUTURE.
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Presentation outline
1. The difference between public & private clouds
2. The three S's: Security, Service & Support
3. Whose data is it & where is it housed?
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4
SIMPLE | SMART | SECURE
PUBLIC & PRIVATE CLOUDS
1. The difference between public & private clouds 2. The three S's: Security, Service & Support 3. Whose data is it & where is it housed?
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Company
A CompanyB
Company C
How is the cloud different from what I have now?
Company A
Existing “In the Box”
Business Model
Installed locally, excessive
duplication, expensive
In the Cloud
Internet
connections
Web-based, significant reduction
in complexity & cost
Company B
Company C
1
/
3 reduction
2
/
3 reduction
100% reduction
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Public, Private, Hybrid?
Company A Company B Company D Company C Company E Company A Company B Company D Company C Company E
Hybrid
Public
Private
Multi-tenant (many companies)
Common architecture
Sometimes shared databases
Standardized - one size fits all
Limited customer service
Single-tenant (one company)
Siloed architecture
Unique databases
Customized – build to suit
Full customer service
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XaaS – Everything as a Service (Mostly Public Cloud)
Managed Service Providers - Keep the
“Stuff” Running Hosting Providers Software Companies
that Make the MSP Job Easier Geared Towards Larger Institutions “Rent-A-Rack.com” Requires Virtualization Super Efficient Commodity Product
Hundreds of Providers of Myriad Types of
Software Proliferation is
Explosive The “Use My App”
Crowd
Common Development Platforms For Software Developers The Geekiest Part of
The Cloud Competing “Siren Songs” I.T. Service Providers Infrastructure as a Service
Software as a Service
Developer Platforms
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The Players – Mostly Public Cloud
C
us
to
m
er
S
iz
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M
id
-S
iz
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La
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CET
The only company that comprehensively
combines IT Services with IaaS & SaaS
in a private cloud platform that is designed
specifically for small & mid-sized organizations
CSC MSI Kaseya BMC ConnectWise Etc. Amazon EC2 Rackspace.com VMWare Citrix Data/Voice Carriers Etc. Google Apps Salesforce.com Zoho Microsoft (Well, Sort Of!) Etc. Google App Engine Force.com Microsoft Azure I.T. Service Providers Infrastructure as a Service
Software as a Service
Developer Platforms
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SECURITY, SERVICE & SUPPORT
1. The difference between public & private clouds 2. The three S's: Security, Service & Support 3. Whose data is it & where is it housed?
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10
Secure by design
Clients
Internet
i
Proxy Server DMZ Clients
Content Servers Behind Firewalls
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Service levels & reputation count
The cloud is not a magic wand.
Who do you call when 'it' breaks?
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Product support
Who can help me figure out how to [ ____ ]?
a) migrate
b) customize
c) configure
d) etc...
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WHOSE DATA IS IT &
WHERE IS IT HOUSED?
1. The difference between public & private clouds 2. The three S's: Security, Service & Support 3. Whose data is it & where is it housed?
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Whose data is it?
Are the underlying databases shared?
Who can access the data?
What is the 'value' of the data?
What are the consequences of a breach?
Only three things that are certain in life –
death, taxes & the data is not ours!
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Where does the data live?
Single-tenant
Multi-tenant
Tenancy Structure
Database Structure
Physical Location
Legal Jurisdiction
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SIMPLE | SMART | SECURE
HOW NOT TO GET STUCK
1. The difference between public & private clouds 2. The three S's: Security, Service & Support 3. Whose data is it & where is it housed?
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6 things your cloud provider should do for you
1. Ensure that you retain full rights to your
data at all times.
2. How regularly is your data backed up?
3. What policies/procedures are in place to
protect your data?
4. Ensure it is not possible for data to be
accessed by anyone other than authorized
representatives of your company.
5. You can easily and quickly transfer your
data to a different platform at a time of
your choosing.
6. Information can be downloaded in a wide
array of formats to ease migration.
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Summary of why the cloud is becoming popular
word processing
presentations remote
access email
web conferencing
web content content
management
project management learning &
training
customer relationship
human resources donor
management social
media
spreadsheets
1. Abundant tools
2. Easy/Flexible/Scalable
3. Lower Cost
4. Can be
more
secure!
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