…Road Map to Success …Road Map to Success
…Road Map to Success
Filing Strategies Filing Strategies
Filing Strategies
Electronic Filing System
(EFS)
Electronic Filing System
Electronic Filing System
(EFS)
(EFS)
Part Two Part Two
c Web entry or programmatic file submission Web entry or programmatic file submission
Can Mix and Match filing
Can Mix and Match filing No longer have to send paper copies No longer have to send paper copies On-line report access On-line report access Immediate correction of errors Immediate correction of errors Fast inquiry to posting results Fast inquiry to posting results Separate user ids for
branch offices
Separate user ids for
branch offices EFS Advantages EFS Advantages Reduced paper handling & mailing costs Reduced paper handling & mailing costs
Help Desk Communications:
Help Desk Communications:
- - - Password Expiration
-Sends email 14 days prior, 7 days prior, and at expiration - - - Password Expiration
-Sends email 14 days prior, 7 days prior, and at expiration
Change your password when you get this notification.
Change your password when you get this notification.
A written request, signed by agency principal, is required for the Help Desk to reset your password.
A written request, signed by agency principal, is required for the Help Desk to reset your password.
Don’t Wait!!
Don’t Wait!!
Help Desk Communications:
Help Desk Communications:
Password Expiration Password Expiration
-Help Desk Communications:
Help Desk Communications:
• Request for additional information
– End user education
• Assist in selection of correct coverage/class codes
• Understanding endorsements
– Confirmation of Information
• Reporting purposes • Data Call (“Request”)
• Why?
– 28TAC 15.101 (e)(4)(F)
• Request for additional information
– End user education
• Assist in selection of correct coverage/class codes
• Understanding endorsements
– Confirmation of Information
• Reporting purposes • Data Call (“Request”)
• Why?
– 28TAC 15.101 (e)(4)(F)
Help Desk Communications:
Help Desk Communications:
• Coverage and/or Class Code misuse
– What do you mean “Exclusive Codes”???
– Many coverage “codes” belong with a particular class code
– Allows for efficient Stamping Office reporting
• Coverage and/or Class Code misuse
– What do you mean “Exclusive Codes”???– Many coverage “codes” belong with a particular class code
Help Desk Communications:
Help Desk Communications:
Credit Balance
-Does the transaction create a “credit balance” for the policy?
Credit Balance
-Does the transaction create a “credit balance” for the policy?
Most likely causes:
Endorsement not filed with Stamping Office Policy entered with return premium
Most likely causes:
Endorsement not filed with Stamping Office Policy entered with return premium
Help Desk Communications:
Help Desk Communications:
Credit Balance Resolution
Credit Balance Resolution
-Transaction Inquiry
Transaction Inquiry
Help Desk Communications:
Help Desk Communications:
Credit Balance Resolution Credit Balance Resolution
-Ad-Hoc Reports
Accuracy: the key to success
Accuracy: the key to success
• Mistakes happen
• If a typo is made during EFS entry:
– Item must be reversed or deleted, then re-entered correctly
– You should NEVER enter an
“Endorsement” that does not exist to correct an EFS typo
• Call/Email the Help Desk for assistance
• Mistakes happen
• If a typo is made during EFS entry:
– Item must be reversed or deleted, then re-entered correctly
– You should NEVER enter an
“Endorsement” that does not exist to correct an EFS typo
Agent ID (license number) Transaction type
( N-new, R-renewal, E-endorsement, C-cancellation, etc.) Policy Number
Named Insured
Coverage code (line of business) (up to 5 per transaction) Premium associated with each coverage code, if applicable Class code
Policy fee
Effective date Inception date Expiration date
Extended Coverage rate territory (if applicable) Exempt premium (if applicable)
Other states premium (if applicable)
Insurance Company & % of participation (multiples) Lloyd’s syndicates
Surplus Lines tax Stamping fee
Total gross amount (premium + policy fee + tax + stamping fee) Issue Date
Agent ID (license number) Transaction type
( N-new, R-renewal, E-endorsement, C-cancellation, etc.) Policy Number
Named Insured
Coverage code (line of business) (up to 5 per transaction) Premium associated with each coverage code, if applicable Class code
Policy fee
Effective date Inception date Expiration date
Extended Coverage rate territory (if applicable) Exempt premium (if applicable)
Other states premium (if applicable)
Insurance Company & % of participation (multiples) Lloyd’s syndicates
Surplus Lines tax Stamping fee
Total gross amount (premium + policy fee + tax + stamping fee) Issue Date
SLSOT Data Elements Captured
How to Resolve
Common EFS Tags
How to Resolve
Common EFS Tags
• Parent Policy Not Identified (
tag code E9)
• Was policy actually filed?
• Does the effective date of this item fall outside of the policy term?
• Was the policy reversed or did you mistype a policy number or Policy ID?
– Research: Ad-Hoc Report
• Call/Email the Help Desk for assistance
• Parent Policy Not Identified (
tag code E9)
• Was policy actually filed?
• Does the effective date of this item fall outside of the policy term?
• Was the policy reversed or did you mistype a policy number or Policy ID?
– Research: Ad-Hoc Report
How to Resolve
Common EFS Tags
How to Resolve
Common EFS Tags
• Tax and/or Stamping Fee Does Not Match
– #1 Cause: Typographical error – Transposing numbers
– Rounding
• Correcting endorsement may be
necessary
• Tax and/or Stamping Fee Does Not Match
– #1 Cause: Typographical error – Transposing numbers
– Rounding
• Correcting endorsement may be
necessary
User ID/Password
Requirements
User ID/Password
Requirements
• Each user MUST have their own, unique,
user ID and password
• WHY are our rules so strict?
– Sharing of User IDs and/or passwords is a violation of our security procedures
• Violation may result in suspension of your
agency’s EFS access
• Each user MUST have their own, unique,
user ID and password
• WHY are our rules so strict?
– Sharing of User IDs and/or passwords is a violation of our security procedures
• Violation may result in suspension of your
agency’s EFS access
When Calling the Help Desk
When Calling the Help Desk
• Every time you call or email, please
provide:
– Your name – Your User ID
– Name of your agency
• WHY?
– Over 1,000 registered users in the Live Environment alone
– Confirm your identity
– Safeguard your agency’s information
• Every time you call or email, please
provide:
– Your name – Your User ID
– Name of your agency
• WHY?
– Over 1,000 registered users in the Live Environment alone
– Confirm your identity
Your Contact Information
Your Contact Information
• Our primary method for sending crucial
communications
• Keep your EFS contact information
up-to-date:
* Name * E-Mail Address
* Phone Number
• HOW?
– Click the Security Administration button
• Our primary method for sending crucial
communications
• Keep your EFS contact information
up-to-date:
* Name * E-Mail Address
* Phone Number
• HOW?
[email protected] Sandy Claws A SCLAWS [email protected] J. Skelington A JACK01 [email protected] Holly Berry A HOLLY [email protected] Agency Principal A AGENT99 [email protected] John Doe Jr A HISEFS22 [email protected] Jane Doe I HEREFS77 [email protected] John Doe A MYEFS01 E-mail User Name Sts User ID
2006 Transactions: Paper and EFS
EFS Filed, 51% Paper Filed,
2005 Transactions: Paper and EFS
EFS Filed, 38%
Paper Filed, 62%
-10,000 20,000 30,000 40,000 50,000 60,000 1 2 3 4 5 6 7 8 9 2006 Transaction Count MIS EFS
EFS Technical Requirements
EFS Technical Requirements
• To access the EFS, agency filers will be required to have a working Internet connection and use either of the following web-based
browsers:
• Netscape Navigator, v.6.2, or higher • Internet Explorer, v.5.5, or higher
• This requirement imposes a minimum hardware configuration of Pentium II or III at 200+mhz, with a minimum 64 MB RAM.
It will also be necessary to have Adobe Acrobat Reader (v 4.0 or v 5.0) installed on your system in order to open and print the various report files or Help documentation, which are presented in .pdf
format.
Need more info:
Toll-free 1 (800) 681-5848 Local (Austin) 346-0685
EFS E-mail: [email protected]
• To access the EFS, agency filers will be required to have a working Internet connection and use either of the following web-based
browsers:
• Netscape Navigator, v.6.2, or higher • Internet Explorer, v.5.5, or higher
• This requirement imposes a minimum hardware configuration of
Pentium II or III at 200+mhz, with a minimum 64 MB RAM.
It will also be necessary to have Adobe Acrobat Reader (v 4.0 or v 5.0) installed on your system in order to open and print the various report files or Help documentation, which are presented in .pdf
format.
Need more info:
Toll-free 1 (800) 681-5848 Local (Austin) 346-0685
EFS E-mail: [email protected]
Registration Requirements
Registration Requirements
To register for electronic filing, a request must be submitted to the Stamping Office on agency
letterhead and signed by the owner or an agency principal. The request may be sent by either mail or fax. E-mail requests will not be accepted for security reasons.
The following information must be included:
To register for electronic filing, a request must be submitted to the Stamping Office on agency
letterhead and signed by the owner or an agency principal. The request may be sent by either mail or fax. E-mail requests will not be accepted for security reasons.
The following information must be included:
*Complete Agency Name *License Number
*Agency Contact *Phone Number
*E-Mail Address *Initial User
*Complete Agency Name *License Number *Agency Contact *Phone Number *E-Mail Address *Initial User
Registration Requirements
Registration Requirements
The initial user will be designated as the Agency Administrator.
Agency Administrator:
The individual assigned by each agency or organization to serve as manager of EFS tasks and security. The Administrator’s duties include Security profile
administration, setup and maintenance of individual User Profiles, and e-filing
procedures supervision.
The initial user will be designated as the Agency Administrator.
Agency Administrator:
The individual assigned by each agency or organization to serve as manager of EFS tasks and security. The Administrator’s duties include Security profile
administration, setup and maintenance of individual User Profiles, and e-filing
Registration Requirements
Registration Requirements
Upon registration of the agency in theElectronic Filing System, the designated agency administrator will be notified of the completion of the initial security profile
setup by the Stamping Office and will be instructed to log in to the EFS to complete the secondary phase of the security
profile entry. Security administration information will be included.
Upon registration of the agency in the
Electronic Filing System, the designated agency administrator will be notified of the completion of the initial security profile
setup by the Stamping Office and will be instructed to log in to the EFS to complete the secondary phase of the security
profile entry. Security administration information will be included.
