A1. Gather data to identify internal and external customer requirements
• Sources and methods for gathering requirements are affordable and relevant • Sources of requirements are reliable
and current
• Information is accurate and complete • Information gathering interviews and focus
groups are conducted according to appropriate company practices
• Information is gathered continuously in a cost-effective manner
• Ability to identify and locate key sources of information regarding customer requirements
• Knowledge of information gathering methods
• Knowledge of quantity of data/ information required
• Knowledge of iterative nature of development work
• Knowledge of applicable technology and business rules
• Ability to pose critical questions and analyze group/individual responses • Ability to compile multiple viewpoints • Ability to select/obtain data relevant to
the task
• Ability to encourage cooperation • Ability to summarize information
and requirements
• Ability to analyze systems, scenarios and structures
• Ability to appropriately modify goals while aggressively pursuing goal attainment
A2. Define scope of work • Project objectives and scope are identified and agreed upon
• Criteria for successful completion are identified
• Major project tasks and interdependencies are identified and ranked
• Schedule is prepared based on resource availability and project timeline • Scope of work is documented in an
accurate, complete and succinct form • Time, technology and resource constraints
are accurately defined, and conflicts, risks, tradeoff analysis and contingency plans are discussed with key stakeholders
• Knowledge of project management tools, multimedia software, hardware and systems technology capabilities and constraints
• Knowledge of risk analysis techniques • Ability to set priorities and maintain
schedules
• Ability to create detailed supporting documents and summarize information and requirements
• Ability to predict outcomes/results based on experience or prior knowledge • Ability to analyze information for
accuracy and consistency
• Ability to visualize tasks sequentially and identify interdependencies
• Ability to analyze customer needs, make exceptional effort on behalf of customer and resolve conflicts to customer satisfaction
• Ability to plan according to resource needs and constraints
KEY ACTIVITY
PERFORMANCE INDICATORS
TECHNICAL KNOWLEDGE
EMPLOYABILITY SKILLS
How do we know when the key activity is performed well? Skills, Abilities, Tools SCANS Skills and Foundation Abilities
Digital Media
Critical Work Function: Perform Analysis
A3. Develop, present and test concepts
• Project concepts are developed and tested • Concepts meet overall customer
requirements and fit technology constraints • Concepts are congruent with scope of
project and resources
• Concepts are presented to and approved by relevant team members and by customer • Alternatives are clearly identified, ranked
and evaluated
• Knowledge of concept design tools and procedures
• Knowledge of simulation and testing procedures for feasibility models • Ability to use rapid prototyping tools to
develop concept alternatives
• Ability to create/develop and test new concepts
• Ability to value differences of opinion • Ability to analyze underlying issues and
resolve technical issues
• Ability to pose critical questions and analyze group/individual responses • Ability to apply self-management skills
and pursue goal attainment
A4. Create preliminary design
• Initial design is in agreement with approved concepts
• Design prototype meets design specifications, project requirements and latest research on usability
• Design specifications are congruent with project scope and resources
• Preliminary design is tested
• Preliminary design is presented to and approved by relevant team members and by customer
• Knowledge of multimedia design tools and procedures
• Knowledge of simulation and testing procedures for prototypes
• Knowledge of the impact of technical limitations and resources on project design • Knowledge of latest research on
usability issues
• Ability to design alternatives and make recommendations
• Knowledge of graphics packages and other software design tools
• Ability to apply creative solutions to new situations
• Ability to demonstrate creative thinking while solving problems
• Ability to identify and resolve technical conflicts
• Ability to formulate new ideas/designs
A5. Research content • Supplied or required editorial pieces are analyzed and qualified for appropriateness • Rights of usage, intellectual property rights and legal issues related to the ownership and use of information and copyrights for content are thoroughly researched • Readability and usability are considered
• Knowledge of research techniques and tools
• Knowledge of writing and editorial processes and procedures • Knowledge of organizational and
departmental practices
• Ability to analyze readability and usability
• Ability to use word processing and editing tools
• Ability to select/obtain data relevant to task, identify the need for data and contrast conflicting data
• Ability to analyze, synthesize and summarize research results
KEY ACTIVITY
PERFORMANCE INDICATORS
TECHNICAL KNOWLEDGE
EMPLOYABILITY SKILLS
How do we know when the key activity is performed well? Skills, Abilities, Tools SCANS Skills and Foundation Abilities
Digital Media
Critical Work Function: Perform Analysis
A6. Present cost and benefit data
• Analysis is prepared comparing make-and- buy options for each element
• Recommendations are reviewed by relevant personnel and key stakeholders
• Decisions made are congruent with project goal, scope and budget
• Cost and benefit data results are quantified for decision makers
• All media necessary for the application can be accessed
• Outsource requirements are accurately identified and include an evaluation of benefits and risks
• Knowledge of the multimedia industry • Knowledge of range of multimedia tools • Knowledge of cost/benefit analysis and ROI
tools and procedures
• Knowledge of multimedia software and hardware trends
• Knowledge of outsourcing procedures
• Ability to evaluate alternative solutions • Ability to analyze the situation and
consider risks/implications
• Ability to identify sources of information and gather data relevant to the task • Ability to present information clearly
and concisely
A7. Prepare and present functional
requirements
• All functional requirements are complete and free of conflicts
• Functional requirements are documented in an accurate and complete form
• Functional requirements are prepared in accordance with overall project and customer requirements
• Functional requirements are presented effectively
• Knowledge of multimedia system capabilities
• Ability to translate customer requirements into functional requirements
• Ability to identify and resolve conflicting functional requirements
• Knowledge of multimedia software and hardware
• Ability to generate/evaluate solutions • Ability to analyze information for
accuracy and consistency
• Ability to accurately summarize and document information
• Ability to recognize patterns and relationships and use imagination to visualize events and outcomes • Ability to organize, communicate and
KEY ACTIVITY
PERFORMANCE INDICATORS
TECHNICAL KNOWLEDGE
EMPLOYABILITY SKILLS
How do we know when the key activity is performed well? Skills, Abilities, Tools SCANS Skills and Foundation Abilities
Digital Media
Critical Work Function: Perform Analysis
A8. Identify technical constraints and prepare specifications and project plan
• Technological constraints are identified accurately and completely
• Appropriate hardware and software are identified
• Functional specifications are complete and approved by all relevant parties
• Specifications are free of conflicts • Specifications are assessed for feasibility • Specifications meet overall user
requirements and are documented completely and accurately
• Resources are identified and matched to the tasks at hand
• Project plan includes all necessary elements
• Ability to identify technological constraints of development and delivery platforms • Knowledge of multimedia hardware and
software
• Knowledge of multimedia requirements and specification procedures
• Knowledge of implementation procedures and user needs
• Ability to analyze and resolve conflicts in specifications
• Knowledge of project planning techniques
• Ability to apply rules/principles to situation
• Ability to gather and analyze information • Ability to use logic to draw conclusions
from available information • Ability to clearly present complex
information
• Ability to resolve technical issues with team members and customer • Ability to generate/evaluate solutions
KEY ACTIVITY
PERFORMANCE INDICATORS
TECHNICAL KNOWLEDGE
EMPLOYABILITY SKILLS
How do we know when the key activity is performed well? Skills, Abilities, Tools SCANS Skills and Foundation Abilities
Digital Media