4. Project Planning Phase
4.1 D EVELOP P ROJECT M ANAGEMENT PLAN
4.2 Develop Project Management Plan
4.3 Direct and Manage Project Execution
4.4 Monitor and Control Project Work
4.5 Perform Integrated Change Control
4.6 Close Project or Phase
5. Project Scope Management 5.5 Control Scope
6. Project Time Management
6.1 Define Activities 6.2 Sequence Activities
6.3 Estimate Activity Resources
6.4 Estimate Activity Durations
6.5 Develop Schedule
6.6 Control Schedule
7. Project Cost Management
7.1 Estimate Costs 7.2 Determine Budget
7.3 Control Costs
8. Project Quality Management
8.1 Plan Quality 8.2 Perform Quality Assurance
9.1 Develop Human Resource Plan
11. Project Risk Management
11.1 Plan Risk Management 11.2 Identify Risks 11.3 Perform Qualitative Risk Analysis
11.4 Perform Quantitative Risk Analysis 11.5 Plan Risk Responses
11.6 Monitor and Control Risks
12. Project Procurement Management
12.1 Plan Procurements 12.2 Conduct Procurements
12.3 Administer Procurements
12.4 Close Procurements
Table 2-3- Project Management Process Groups and Knowledge Area Mapping Source: PMBOK® Guide - Fourth Edition, page 43
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Initiating Process Group
4.1 Develop Project Charter 10.1 Identify Stakeholders
Figure 2-11- Initiating Process Group
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Planning Process Group
4.2 Develop Project Management Plan 5.1 Collect Requirements
5.2 Define Scope 5.3 Create WBS 6.1 Define Activities 6.2 Sequence Activities
6.3 Estimate Activity Resources 6.4 Estimate Activity Durations 6.5 Develop Schedule
7.1 Estimate Costs 7.2 Determine Budget 8.1 Plan Quality
9.1 Develop Human Resource Plan 10.2 Plan Communications
11.1 Plan Risk Management 11.2 Identify Risks
11.3 Perform Qualitative Risk Analysis 11.4 Perform Quantitative Risk Analysis 11.5 Plan Risk Responses
12.1 Plan Procurements
Figure 2-12- Planning Process Group
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Executing Process Group
4.3 Direct and Manage Project Execution 8.2 Perform Quality Assurance
9.2 Acquire Project Team 9.3 Develop Project Team 9.4 Manage Project Team 10.3 Distribute Information
10.4 Manage Stakeholder Expectations 12.2 Conduct Procurements
Figure 2-13- Executing Process Group
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Monitoring & Controlling Process Group 4.4 Monitor and Control Project Work 4.5 Perform Integrated Change Control 5.4 Verify Scope
5.5 Control Scope 6.6 Control Schedule 7.3 Control Costs
8.3 Perform Quality Control 10.5 Report Performance 11.6 Monitor and Control Risks 12.3 Administer Procurements
Figure 2-14- Monitor and Control Process Group
3- Initiation Phase
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Closing Process Group
4.6 Close Project or Phase 12.4 Close Procurements
Figure 2-15- Closing Process Group
Project Management Process Interaction
Figure 2-16- Project Management Process Interaction
3- Initiation Phase
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3. Project Initiation Phase
Project initiation phase is the phase in which the project idea is incepted and a decision is made whether the project will be selected by the organization for implementation or will be postponed for a later date or will be rejected. This phase combines the following two processes, within the initiation process group:
4.1 Develop Project Charter 10.1 Identify Stakeholders
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3.1 Develop Project Charter
Figure 3-1- Develop Project Charter Process Source: PMBOK® Guide – Fourth Edition, page 73
Definition
Develop Project Charter is the process of developing a document that formally authorizes a project or a phase and documenting initial requirements that satisfy the stakeholders' needs and expectations.
Source: PMBOK® Guide – Fourth Edition, page 73
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Process Interaction
Figure 3-2 - Develop Project Charter – Process Interaction
3.1.1 Inputs to Develop Project Charter 1. Project statement of work
2. Business case 3. Contract (if available)
4. Enterprise environmental factors 5. Organizational process assets 1. Project statement of work
Statement of work is the document that describes the project work. It contains the following:
Business needs
Product scope description
Strategic plan 2. Business case
It is the document that includes the necessary information from the business perspective. It contains:
Market demand
Organizational need
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Customer request
Technologies advance
Legal requirement
Ecological impacts
Social need
3. Contract (if available)
A contract from the customer’s acquiring organization is an input if the project is being done for an external customer.
4. Enterprise environmental factors
Governmental or industry standards
Organization infrastructure
Marketplace conditions 5. Organizational process assets
Organizational standard processes, policies, and standardized process definitions for use in the organization
Templates (e.g. project charter template)
Historical information and lessons learned knowledge base
3.1.2 Tools and Techniques for Develop Project Charter 1. Expert judgment
1. Expert judgment
Expert judgment is used to assess the input used to develop the charter. The expertise is obtained from:
Other units from the organization
Consultants
Stakeholders, including customers or sponsors
Professional and technical associations
Industry groups
Subject matter experts
Project management office (PMO)
3.1.3 Outputs of Develop Project Charter 1. Project charter
1. Project charter
The project charter documents the business needs and the current customer requirements by addressing:
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Project purpose or justification
Measurable project objectives and related success criteria
High-level requirements
High-level project description
High-level risks
Summary milestone schedule
Summary budget
Project approval requirements (what constitutes project success, who decides the project is successful and who signs off on the project)
Assigned project manager, responsibility and authority level
Name and authority of the sponsor or other person (s) authorizing the project charter.
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Exercise 3-1 - Develop Project Charter
Exercise 3.1 – Develop Project Charter
In the provided case study in Appendix 1, develop the project charter.
Note: use the following form.
Your Notes
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3.2 Identify Stakeholders
Figure 3-3- Identify Stakeholders Process Source: PMBOK® Guide – Fourth Edition, page 246
1.Project charter 2.Procurement
documents 3.Enterprise
environmental factors
4.Organizational process assets
Inputs
1. Stakeholder analysis
2. Expert judgment Tools &
Techniques
1.Stakeholder register 2.Stakeholder
management strategy
Outputs
Definition
Identify Stakeholders is the process of identifying all people or organizations impacted by the project, and documenting relevant information regarding their interests, involvement, and impact on project success.
Source: PMBOK® Guide – Fourth Edition, page 246
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Process Interaction
Figure 3-4 Identify Stakeholders – Process Interaction
Dimensions of Communication Activities
The project manager is the center of the communication hub within the
project. He communicates will all project stakeholders in many different levels, as follows:
Internal and External
Formal and Informal
Vertical and Horizontal
Official and unofficial
Written and Oral
Verbal and Non-Verbal
3.2.1 Inputs to Identify Stakeholders 1. Project charter
2. Procurement documents
3. Enterprise environmental factors 4. Organizational process assets
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3.2.2 Tools and Techniques for Identify Stakeholders 1. Stakeholder analysis
2. Expert judgment 1. Stakeholder analysis
It is the technique of systematically gathering and analyzing qualitative and quantitative information to determine whose interest should be taken into account. It defines the interest, expectations and influence of stakeholders and relate them to the purpose of the project.
Steps of Stakeholders Analysis
Step 1: Identify all potential project stakeholders and relevant information.
Step 2: Identify the potential impact or support each stakeholder could generate:
Power/interest grid
Power/influence grid
Influence/impact grid
Salience model
Step 3: Assess how key stakeholders are likely to react or respond in various situations.
Power / Interest Grid
Power interest grid is the method of grouping the stakeholders based on their level of authority (power) and their level of concern (interest) regarding the project outcome.
Figure 3-5 Power / Interest Grid
2. Expert judgment
Keep
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Identifying the project stakeholders requires high level of knowledge and expertise in order not to miss any one who could be with an important role in the project and missing him/her may damage the project outcome. Experts include, but not limited to the following:
Senior management
Other units within the organization
Identified key stakeholders
Project managers who have worked on projects in the same area
Subject matter experts (SMEs) in business or project area
Industry groups and consultants, and
Professional and technical associations
3.2.3 Outputs of Identify Stakeholders 1. Stakeholder register
2. Stakeholder management strategy 1. Stakeholder register
Stakeholder register is the repository that contains all the details about each stakeholder, including the following:
Identification information
Assessment information
Stakeholder classification 2. Stakeholder management strategy
Based in the identified stakeholders, included in eth stakeholders’
register, a strategy will be assigned to each key stakeholder. The strategy will include elements such as:
Key stakeholders who can significantly impact the project
Level of participation in the project desired for each identified stakeholder, and
Stakeholder groups and their management (as groups)
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Exercise 3-2 - Stakeholder Analysis
Your Notes
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Exercise 3.2 – Stakeholder Analysis
In the provided case study, analyze the stakeholder and communication needs by providing the following information:
1. Stakeholder 2. Organization 3. Position
4. Communication Needs
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4. Project Planning Phase
Project planning phase is the phase where all the project plans are created. It is the time where all project activities are identified, assigned and scheduled.
During the phase, the following twenty planning processes are executed:
4.2 Develop Project Management Plan 5.1 Collect Requirements
5.2 Define Scope 5.3 Create WBS 6.1 Define Activities 6.2 Sequence Activities
6.3 Estimate Activity Resources 6.4 Estimate Activity Durations 6.5 Develop Schedule
7.1 Estimate Costs 7.2 Determine Budget 8.1 Plan Quality
9.1 Develop Human Resource Plan 10.2 Plan Communications
11.1 Plan Risk Management 11.2 Identify Risks
11.3 Perform Qualitative Risk Analysis 11.4 Perform Quantitative Risk Analysis 11.5 Plan Risk Responses
12.1 Plan Procurements
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4.1 Develop Project Management plan
Figure 4-1 - Develop Project Management plan Process Source: PMBOK® Guide – Fourth Edition, page 78
1.Project charter 2.Outputs from
planning processes 3.Enterprise
environmental factors
4.Organizational process assets
Inputs
1. Expert judgment Tools &
Techniques
1.Project
management plan
Outputs
Definition
Develop Project Management Plan is the process of documenting the actions necessary to define, prepare, integrate and coordinate all subsidiary plans.
Source: PMBOK® Guide – Fourth Edition, page 78
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Process Interaction
Figure 4-2 Develop Project Management plan – Process Interaction
4.1.1 Inputs to Develop Project Management plan
1- Project charter
2- Outputs from all planning processes 3- Enterprise environmental factors 4- Organizational process assets
4.1.2 Tools and Techniques for Develop Project Management plan
1- Expert judgment 1. Expert judgment
In this process, expert judgment is utilized to:
Tailor the process to meet the project needs
Develop technical and management details
Determine the requires resources and skill levels
Define the required level of configuration management
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4.1.3 Outputs of Develop Project Management plan 1- Project management plan
1. Project management plan
The project management plan integrates and consolidates all of the subsidiary management plans and baselines from the planning processes and includes the project baseline and subsidiary plans Project Baseline
Project baselines include, but are not limited to:
Schedule baseline
Cost performance baseline, and
Scope baseline
Subsidiary Plans
Subsidiary plans include, but are not limited
Scope management plan
Requirements management plan
Schedule management plan
Cost management plan
Quality management plan
Process improvement plan
Human resource plan
Communications management plan
Risk management plan
Procurement management plan
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Exercise 4-1 - Change Management Process
Exercise 4.1 – Change Management Process
Change management plan is part of the overall project plan, discuss the below change management process and reflect it to your environment.
Initial assessment, appoint assessor
Analysis, evaluation, assess
Impact Initial review &
discussion
Discuss/ negotiate with Tech.Lead Change has an Impact
Amend Agreements Update Proj. Plan
Re-baseline
Will it affect Cost or
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