Unable to claim the selected objects. A problem occurred while claiming the objects.
• Meaning: The claim operation was not successful.
• Recovery: Open the log file to further troubleshoot the problem.
Unable to claim the selected objects because they are claimed in another project.
When a project releases claims in SmartPlant 3D, that project must publish at least one document before the new project can claim those objects.
• Meaning: During a Claim command operation interacting with SmartPlant Foundation, some of the objects being claimed are claimed already to another project.
• Recovery: You or another user should use the Release Claim command to unclaim the objects in the other project. You must publish a 3D model document containing those objects before you can claim the objects to the new project.
Unable to convert the data from the active coordinate system to the global system.
• Meaning: This message can appear while you are setting or modifying properties on an object.
• Recovery: Specify different properties.
Unable to convert the data into the active coordinate system. Data will display in the global coordinate system.
• Meaning: This message can appear while you are setting or modifying properties on an object.
• Recovery: Specify different properties.
Unable to create one or more pipelines. You must have write permission to the associated PBS plant systems, and their status must be "Working". Do you want to cancel the retrieve?
• Meaning: The Retrieve command requires that you have Write permission to the associated PBS plant systems and their status be
Working to complete the retrieve processing. The command is not able to create the pipelines.
• Recovery: Click Yes to abort the retrieve process and fix the permissions and status. Click No to continue the processing. If you continue the retrieve processing, you will need to fix the permission and status on the
• Meaning: The Retrieve command requires that you have Write
permission to the plant and the project status be Working to complete the retrieve processing. The command is not able to create the PBS systems.
• Recovery: Click Yes to abort the retrieve process and fix the permissions and status. Click No to continue the processing. If you continue the retrieve processing, you will need to fix the permission and status on the objects that caused the error and re-retrieve them.
Unable to find a face from supporting structure.
• Meaning: The software has encountered a problem when creating or modifying a support. This message may appear when you change or rotate the supporting structure cross section. Some beam attachments are not compatible with certain faces of the steel. This situation can also occur when connecting to a round supporting structure. Round structure is not yet supported.
• Recovery: If possible, modify the type of beam attachment to correct the problem.
Unable to find HgrPort named <name of port> on symbol.
• Meaning: During joint creation for a support, the software cannot find a port.
• Recovery: Check that the name of the port defined in the reference data for the symbol is spelled the same as the one that the software is looking for. There may be a typo in the assembly information rule or in the reference data.
Unable to locate [Filename]. The referenced file has been moved or deleted from its original location. Do you want to browse to the new location? If not SmartPlant 3D will skip the reference.
• Meaning: While running the Update Reference Files command, the software had a problem locating the specified file because the file is not in the original location.
• Recovery: Click Yes to browse to the location with the file. Or, click No to skip the file.
Unable to release claims because you do not have write permission to the as-built.
• Meaning: The release claim operation was not successful.
• Recovery: You must have Write permission to both the project and as-built to release an object, and the status of both the project and as-as-built must be Working. Contact your system administrator to edit the permissions.
• Meaning: The release claim operation was not successful.
• Recovery: Open the log file to further troubleshoot the problem.
Upgrade does not span multiple versions. You must upgrade your database to version 5.0 before you can upgrade to version 6.
• Meaning: You are attempting to upgrade your database across multiple versions of the software. As of this release, the software only supports version-to-version migration of databases. For example, a database created in version 4.1 of the software must be upgraded to version 5.0 of the software before it can be upgraded to version 6.0. This rule is explicitly enforced for versions 4.1, 5.0, and 6.0.
• Recovery: Use the Database Wizard to upgrade the Site database to version 5.0, and then use the Upgrade Version command in the Project Management task to upgrade the Catalog and Model databases to version 5.0. Repeat the process to upgrade the databases to version 6.0.
Important
• For disaster recovery purposes, it is important that you back up your databases before you attempt to upgrade them to another version of the software. For more information about upgrade your databases, see the SmartPlant 3D Project Management User's Guide available from the Help
> Printable Guides command in the software.