Intervention statistics
6.4 Event log
To display the journal which contains the event log, select the command "Event log" of the menu "Operation", or just click on the button .
On the main screen, to access to the event log, select the Journal tab on the bottom of the screen.
The event log contains the history of all significant actions that intervened at the level of the alarm supervision station and each of the remote stations: operator login, alarms, calls, acknowledgements...
This event log is recorded in files (one file per day), located in the "TRACE" subdirectory of the application directory. The date corresponding to a file is coded in its name under the form:
Events Parameters Meaning
INIT - Application initialization
EXIT - Application closure
LOGIN <operator> User login
LOGOUT <operator> User logout MESSAGE CALL <operator> (<port>:<driver>) Outgoing call for message ALARM CALL <operator> (<port>:<driver>) Outgoing call for alarm
ADVISED <operator> Advised operator UNADVISED <operator> Unadvised operator CALL FAIL <operator>: <cause> Call failure
ALARM <alarm message> Alarm ALARM ACK <alarm message> / <operator> Alarm acknowledgment 18
NORMAL <alarm message> Alarm reset CALL ACK <operator> / <operator> Call acknowledgment 19
EVENT <alarm message> Simple event CALL RECEIVED <operator> (<port>) Incoming call
WARNED GROUP <on-call group> Group call succeeded UNWARNED GROUP <on-call group> Group call failed DEROGATION <on-call group> (-> <team>) Schedule derogation20
END DEROGATION <on-call group> End of schedule derogation TIME CHANGED - System date modified
REMOTE LOGIN <operator> (<port>) Login from a remote terminal CONNECT <port> Connection established on a port DISCONNECT <port> End of communication on a port PORT FAILURE <port> Port failure (modem)
LINK FAILURE <reference of server or item> Link failure
INFO <information> Information message OFF DUTY <operator> Operator set off duty
SUBSTITUTION <operator> / <substitute> Operator substituted ALARM MASKED <alarm reference> / <operator Set of alarm mask
ALARM UNMASKED <alarm reference> / <operator Reset of alarm mask
DISACTIVATION - Alert management deactivation21
ACTIVATION - Alert management reactivation 4
REMOTE LOGOUT <operator> End of remote session ERROR <error description> Error ON DUTY <operator> Operator set on duty CALL DENIED <operator> / <operator> Call denied (negative call
acknowledg.) 2
TEAM CHANGEOVER Group <G>, team changeover <A> -> <B> / <operator>, max delay <n> minutes
Team changeover team A to team B in group G 22
CHANGEOVER FAILED Group <G>, team changeover
<A> -> <B> Team changeover failed team A to team B in group G (timeout expired) 5
END ON-CALL Group <G>, team <E> /
<operator> End on-call time group G team E
List of journal events
18 If the acknowledgement is issued from an external application, without identification of operator, the part
"/ operator name" is suppressed.
19 If the call is acknowledged by the called operator himself, the part "/ operator name" is suppressed. 20 If no team is defined in derogation, the part "(-> team)” is suppressed.
21 In redundant mode.
When the event log is displayed, the following actions can be performed: • Selection of the station to control in the Station list.
• Selection of the day to visualize by clicking on the wanted date in the Date list.
• Selection of the type of events to visualize, by clicking the corresponding checkboxes. To consult past events, check the List locked option to disable the automatic scrolling of the list to the arrival of a new event. When this option is not checked, every new event provokes the automatic display of the event log of the current day in last position (to visualize the new event).
6.4.2
Printing
To print the displayed event log, according to the actual date and event type selection, click on the Print button.
The printer which will be used is the printer selected by the Print setup... command of the File menu. If no setup has been performed, it is the default printer.
To define the printing format of the list, click with the right button of the mouse in the list of alarms, then select the Printing... command in the displayed contextual menu.
6.4.3
Exportation
The displayed event log can be exported in a file or in the clipboard (to copy it in a spreadsheet for example).
To perform this operation, click in the list with the right button of the mouse, then select the Export... command in the displayed contextual menu. In the displayed dialog box, choose columns to export, the export format (header, separator) and the destination (file or clipboard).
6.5
Logbook
To display the logbook to consult or edit user reports, select the command "Logbook" of the menu "Operation", or just click on the button .
On the main screen, to access to the logbook, select the Reports tab on the bottom of the screen.
The logbook contains the written or oral reports which have been recorded by the operators, either locally (see § 6.6 “Editing a report”) or by telephone (see § 8.1 “Vocal
server”).
This logbook is recorded in files (one file per day). These files are located in the “REPORT” subdirectory of the application directory. The date corresponding to a file is coded in its name under the form:
RYYMMDD.LOG with YY = year, MM = month, DD = day
Each report is represented by a heading line followed by the contents of a written report.
The report heading line contains:
• The name of the operator who has written the report in question. • The edition date of the report.
• The topic matter of the report. This topic is a label which allows sorting of the reports. The topic is optional ("-" if there is no topic).
• An indicator of alarm report ( ) if the rapport has been edited from the alarm table or alarm history.
• An indicator of attached files ( ) if one or several files are attached to the report.
• To open the files attached to a report, click with the right button of the mouse on the symbol , then select the wanted file in the displayed contextual menu.
• A button if an audio message is associated with the report. Press this button to listen the message. Keep it pressed during the time you are listening the voice message. When the logbook is displayed, the following actions can be performed:
• Select the day to visualize by clicking on the desired day in the Date list.
• Select the type of reports to be displayed, by performing a sort by author (User dropdown list) and/or topic (Topic dropdown list).
Click on the New button to create a new report (see § 6.6 “Editing a report”).
Click on the Edit button to edit the report selected in the list of reports (see § 6.6 “Editing a
report”). Only the author of a report can edit it to change or complete it, on the condition
Click on the Delete button to delete a report selected from the list of reports. When a report is deleted, the associated audio report, if it exists, is also deleted.
Click on the Print button to print the logbook corresponding to the date and to the selection author/topic done. The printer which will be used is the printer selected by the Print setup... command in the File menu. If no setup has been performed, it is the default printer.