Sending a message

To transmit a message to one or more operators, select the command Send a message... in the Operation menu, or simply click on the button .

This dialog box also can be called from the tree of the main screen or the associated views by selecting the Call... command in the contextual menus attached to the On-Call Management sub-tree (see § 4.6.1.7). In this case, the operators to call or pre-selected in function of the current selection in the concerned list.

Addressees

• or click on his name in the addressee list then drag it to the "exit" icon, keeping the mouse button pressed (release the button over the destination).

The dial number to use to reach a user can be specifically designated. This number will be called regardless of the current dial number schedule of the called user.

To designate a specific dial number for the user selected in the receiver list, click on the Number… button. In the displayed dialog box, choose the option “selected number” then select the number to call.

When a dial number is specified, its identifier in the dial number directory of the user is written after the user name in the receiver list under the form <Id>.

Message

The message to send can be entered under 3 formats:

• Numeric format: message from 0 to 32 characters destined to operators having a numerical pager. The number of entered characters is displayed on the right of the edit field. The character set is free. The characters not allowed by a type of pager will be filtered out at the time of transmission.

• Alphanumeric format: message from 0 to 512 characters destined to operators having an alphanumeric pager (or a printer). The number of entered characters is displayed on the right of the edit field. The character set is free. The characters not allowed by a type of pager will be filtered out at the time of transmission.

• Audio format: vocal message destined to operators who will be reached by telephone. The alphanumeric message can contain variable fields. To incorporate in the message the value of a tag of the supervision list, click on the button . In the displayed dialog box, select the wished tag then validate. The numerical identifier of the tag is inserted in the edit field at the current cursor position, under the form: &(tag id).

To define an audio message, click on the Browse... button to browse files for a sound file containing a pre-recorded audio message or click on the Record... button, to directly record the audio message. The audio file is automatically created with the format name "MCxxxx.WAV", "xxxx" being a numerical code between “0000” and “9999”. The file is recorded in the "MESSAGE" sub-directory.

Click on the Listen button to listen to the selected audio message. Remark:

If the "voice synthesis from the text" option is available, the vocal message can be directly synthesized from the alphanumeric message entered.

To request for the synthesis of the alphanumeric message, check the Vocal message

option. To test the voice synthesis of the alphanumeric message entered, click on the

Listen button.

When checked, the Beeper call enabled option validates the call of operators configured with a beeper number.

A text file can also be associated with the message. This file is used to transmit some further information by fax or email. It can be defined as “contextual” and incorporate the value of variables of the supervision list.

Click on the Edit button to directly type the text to transmit. This text is recorded in a text file, in the "MESSAGE" sub-directory, with a name under the format "MCxxxx.TXT", "xxxx" being a numerical code between “0000” and “9999”.

Validation / Transmission

By clicking on the OK button, one leaves the dialog box with recording of the message in the mailbox of each of the operators selected as addressee.

By clicking on the Send >> button, one leaves the dialog box with starting the immediate transmission of the message to the operators selected as addressee.

6.10

File transfer

To transmit files to one or more operators, select the Send a message... command from the Operation menu, or just click on the button _{, then select the tab File Transfer:}

A double-click in this list displays the properties of the selected user In case of error, to remove a user from the list, you can:

• either select his name in the list then click on the Remove button, • or click on his name in the list then drag and drop it over the "exit" icon. File selection

The files to upload are designated in the transfer list.

The right column describes the full path of the files on the local station.

The left column gives the name and the path that will have the files on the target station. For a transfer by email, the files are attached files. Changes of name and path are ignored. For a transfer made by a synchronization driver (Alert Modem, Alert Socket, Alert Direct), the files will be copied in the download directory of the target station. This directory is defined on the target station in the parameters of the corresponding synchronization driver.

Select the files to send by clicking on the Add Files button. This action displays a dialog box to browse and select the files to add to the file list.

To remove files from the list, select them in the file list the click on the Remove Files button.

Validation / Transmission Select the transfer direction:

Send: the files are sent to the remote station (upload)

Receive: the files are received from the remote station (download)

Clicking on the Send >> button exits the dialog box with immediate transfer of the chosen files to the users selected as addressees.

Clicking on the OK button exits the dialog box with recording of the list of files to transfer with their destination directory for a later transmission.