Table 6-1 lists the possible FSCs and accompanying messages and descriptions. Use the listed ERP number to determine the correct procedure to use for resolving the problem:
Table 6-1: FSC/ERP Cross-Reference
FSC Message ERP Description
0101 “Serial Port Initialization Error” 1 The serial port controller on the loader controller card failed to initialize during POST.
0306 “NvRAM Update Error” 1 The non-volatile RAM did not update during POST.
0402 “Non-Volatile Configuration Save Error”
1 The non-volatile RAM configuration did not save correctly during POST.
0404 “Drive Configuration Error. Full-height drive Is incorrectly cabled.”
2 The loader detected that the wrong serial cable is connected to the full height drive.
0405 “Drive Initialization Error” 2 The tape drive did not initialize correctly during POST.
0501 “Bar Code Reader Not Detected” 1 The bar code reader was not detected during POST.
0901 “OS Critical Error” 1 The loader firmware encountered a critical internal error.
0902 “Network Catastrophic Error” 1 The RMU firmware encountered a critical internal error during network initialization.
0A01 “Invalid Ethernet (MAC) Address” 1 An invalid MAC address was encountered when the loader was initializing the RMU ethernet port.
0A02 “Invalid IP Subnet Mask (255.255.255.255)”
3 An invalid IP subnet was detected when initializing the RMU ethernet configuration.
0C01 “Firmware Exception” 1 The loader firmware encountered a critical internal error.
1001 “SCSI Firmware Error” 1 The loader SCSI firmware encountered a critical internal error.
1011 “SCSI Initialization Error:
None of the attached drives have ADI Bridging enabled.”
2 The loader SCSI firmware was not able to initialize because an ADI-enabled drive was not detected.
2001 ”Invalid Control Command” 1 The loader control firmware detected an invalid internal command.
2004 “Loader Not Ready” 1 The loader control firmware detected that the loader hardware was not ready.
2008 “Illegal Move” 1 The loader control firmware detected an illegal
2009 “Door Open,
Library motion halted. Close door to continue.”
4 The loader door/switch is open and all robotics operations are suspended until this condition is cleared.
200F “Drive Media Removal Prevented,
Allow media removal using the software application or reboot the library.”
5 A host move medium command was attempted but the loader detected that the drive is in a prevent media removal state from the host.
2010 “Control Firmware Error” 1 The loader control firmware detected a critical internal error.
20B0 “Unknown exchange for the async message”
1 The loader interprocess communications firmware detected a critical internal error.
3000 “Motor Fault Condition, see trace for details”
1 A motor fault condition was detected and the loader trace file is required for additional error detail.
3002 “Picker Tach Errors” 1 The loader picker motor has reported excessive tach errors.
3011 “Bin Fetch Failure” 6 The loader failed to fetch a cartridge from a slot and all retries were exhausted.
3012 “Bin Stow Failure” 6 The loader failed to stow a cartridge to a slot and all retries were exhausted.
3013 “Drive Fetch Failure” 7 The loader failed to fetch a cartridge from a drive and all retries were exhausted.
3014 “Drive Stow Failure” 7 The loader failed to stow a cartridge to a drive and all retries were exhausted.
3016 “Drive Status Failure” 2 The loader was not able to get status from the drive serial (ADI) interface during the normal status check.
301B “Drive Communication Error” 2 The loader was not able to communicate with the drive ADI.
301C “Drive Get General Status Fail” 2 The drive did not return the general status packet over the ADI.
301E “Drive Unload Fail” 8 The drive did not successfully unload a cartridge when the loader issued the eject command over the ADI.
Table 6-1: FSC/ERP Cross-Reference (Continued)
FSC Message ERP Description
3035 “Drive Unload Prevented, The host has prevented removal of the cartridge in some drives, and the library is unable to read their barcode labels.”
5 The loader was unable to eject the cartridge from the drive to scan its barcode during an inventory because the drive is in a prevent media removal state. The prevent media removal state is set by a host SCSI command to the drive.
3041 “Loader Received Invalid Cmd” 1 The loader firmware process detected an invalid internal command.
3045 “Loader Invalid Drive Number in Cmd”
1 The loader firmware process detected an invalid drive number in an internal command.
3051 “No Cartridges In Library” 4 A cartridge cycle diagnostic was attempted with no media in the loader.
3052 “Too Many Cartridges” 4 A cartridge cycle diagnostic was attempted with no empty slots in the loader.
3053 “Need 3 Cartridges Minimum” 4 A drive cycle diagnostic was attempted with too few cartridges in the loader.
3054 “Need 1 Drive Minimum” 4 A drive cycle diagnostic was attempted but no drives were detected.
3055 “Memory Allocation Error” 1 The loader firmware detected an internal memory allocation error.
305B “Diag Fetch, Drive not loaded” 6 The drive cycle diagnostic attempted to fetch a cartridge from the drive and detected the drive in an unexpected not loaded state.
305F “Invalid bin number” 1 During cartridge cycle or drive cycle diagnostics, the loader firmware detected an invalid slot selection. This condition indicates a diagnostic firmware error.
3060 “Cart blocking vertical” 6 The loader detected an unexpected cartridge ejected from the drive when the shuttle is not in front of the drive. This condition prevents the vertical robotics movement and requires manual intervention.
3061 “Unable to Complete Homing Algorithm”
6 The loader could not complete the vertical homing algorithm. This usually indicates an obstruction (such as, a cartridge in the bottom of the chassis or other impediment).
3074 “Drive Eject Failed” 7 The loader issued an eject command over the ADI and drive 1 did not successfully eject.
3075 “Drive Eject Failed” 7 The loader issued an eject command over the ADI and drive 2 did not successfully eject.
Table 6-1: FSC/ERP Cross-Reference (Continued)
FSC Message ERP Description
3078 “Diag get drive status failed” 2 The loader diagnostic firmware failed to get ADI status from drive 1.
3079 “Diag get drive status failed” 2 The loader diagnostic firmware failed to get ADI status from drive 2.
3082 “Drive Stow Fail, Media Returned to Source”
7 The loader was unable to successfully stow a cartridge to the drive so the cartridge was returned to the originating slot.
3083 “Drive Stow Fail, Media Remains in Drive”
7 The loader was unable to successfully stow a cartridge to the drive but the cartridge was left in the drive.
3084 “Unsupported Drive for Requested Operation”
2 The loader detected an unsupported drive (usually a hardware error).
308F “No Retry Fault on Fetch/Stow” 1 A robotics fetch stow operation failed and no retry was possible.
30B0 “Mail Slot Load/Unload Error” 6 The loader was unable to fetch/stow the import/export slot.
3100 “Picker Jammed” 7 The loader detected a jam condition with the picker motor.
3101 “Picker Overtraveled Stall” 7 The loader detected an unexpected overtravel condition when moving the picker motor to a position (stall was expected).
3102 “Flex cable failure” 1 The loader was unable to extend the picker due to a possible flex cable fracture.
310F “Picker Jammed on Stow” 7 The loader detected a picker motor jam while stowing a cartridge.
3115 “Picker Retraction Jam” 7 The loader was unable to retract the picker motor and a jam condition was detected.
3200 “Shuttle Jammed” 7 The loader shuttle motor was stalled/jammed during a shuttle move operation.
3305 “Cart sense switch failed” 6 The loader did not detect the cartridge sense switch in the shuttle assembly.
3306 “Cart stuck halfway in shuttle” 6 The loader firmware detected a cartridge stuck halfway in the shuttle or the shuttle shipping tie-down wire was not removed – an
Table 6-1: FSC/ERP Cross-Reference (Continued)
FSC Message ERP Description