Phone and email support 8.3

In document Nemo Scanner Guide 7.50 (Page 140-145)

During the warranty period, the phone support related to potential software errors is free of additional charge. Registered users with a valid Maintenance Agreement are entitled to full support. Nemo Support Portal is the preferred channel for technical support requests, but you can also send us an email. When emailing, please let us know the number of your Software Maintenance and Support Agreement.

Please contact us at the following locations (global email address nemosupport@anite.com):

Global

Tel. +358 50 395 7800

Americas

Tel. +1 469 951 9105

+1 469 774 4608 (En español e português)

APAC

Tel. +65 9746 2431

P.R. China

Tel. +86 10 6567 8528

India

Tel. +91 982 0016372

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9 END-USER LICENSE AGREEMENT

IMPORTANT - READ CAREFULLY: This End-User License Agreement ("EULA") is a legal agreement between you (either an individual or a single entity) and Anite Finland Ltd for the Anite Finland Ltd software product(s), in whatever form, identified above ("Software Product" or "Software"). The Software Product includes computer software, the associated media, any printed materials, and any

"online" or electronic documentation. By installing, copying or otherwise using the Software Product, you agree to be bound by the terms of this EULA. If you do not agree to the terms of this EULA, Anite Finland Ltd is unwilling to license the Software Product to you. In such event, you may not use or copy the Software Product, and you should promptly return the unused product(s) in their original

packaging to the place of purchase within thirty days of the date of original purchase.

SOFTWARE PRODUCT LICENSE

The Software Product is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The Software Product is licensed, not sold.

1. GRANT OF LICENSE. This EULA grants you the following rights:

Software. You agree that the Software product is licensed to you to be used with the mobile phone(s) and software protection key designated by Anite Finland Ltd for such use ("Designated Hardware"). You also agree that you shall not have more than one copy of the Software Product in use at a time for any Designated Hardware in which the Software Product is to be used or to be distributed except as expressly provided for in this EULA. You may use one copy of the Software Product in binary code form only on one computer at a time in order to conduct system measurements using the Designated Hardware at various locations to the extent necessary for the permitted

operation of the application software but may not duplicate the Software Product.

Storage/Network/Single Use. You may also store or install a copy of the Software Product in binary code form only over an internal network, and distribute the Software Product to your other computers over an internal network. However, you must acquire and dedicate a license for the Software Product for each Designated Hardware on which the Software Product is used or to which it is distributed. A license for the Software Product may not be shared or used concurrently on different computers.

2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS.

Limitations on Reverse Engineering, Decompilation and Disassembly. Removal, emulation, or reverse engineering of all or any part of this product or its protection constitutes an unauthorized modification to the product and is specifically prohibited. Nothing in this license statement permits you to derive the source or assembly code of files provided to you in executable or object formats.

Limitations on Modifications, Adaptations and Other Changes. You may not modify, adapt or otherwise make any changes to the Software Product except and only to the extent you are expressly permitted to do so under the applicable mandatory law notwithstanding this limitation or by Anite Finland Ltd's prior written consent.

Separation of Components. The Software Product is licensed as a single product. Its component parts may not be separated for use on more than one Designated Hardware and computer as designated above.

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personal use and you may not sell or otherwise transfer the Software Product for value except as specified below.

Rental. You may not rent, lease or lend the Software Product to any person or entity.

Software Transfer. You may not otherwise give or permanently transfer any or all of your rights under this EULA without the express prior written consent of Anite Finland Ltd which such consent shall not be unreasonably withheld.

Security Mechanisms. Anite Finland and its affiliated companies take all legal steps to eliminate piracy of their software products. In this context, the Software may include a security mechanism that can detect the installation or use of illegal copies of the Software, and collect and transmit data about those illegal copies. Data collected will not include any customer data created with the Software. By using the Software, you consent to such detection and collection of data, as well as its transmission and use if an illegal copy is detected. Anite Finland also reserves the right to use a hardware lock device, license administration software, and/or a license authorization key to control access to the Software. You may not take any steps to avoid or defeat the purpose of any such measures. Use of any Software without any required lock device or authorization key provided by Anite Finland is prohibited.

Duration and Termination. This EULA is effective from the day you open the sealed media package or download and continues until termination. You may terminate this EULA at any time. Without prejudice to any other rights, Anite Finland Ltd may terminate this EULA if you fail to comply with the terms and conditions of this EULA. In either event, you must destroy all copies of the Software Product and all associated media, printed materials, updates and component parts and verify to Anite Finland Ltd in writing that such has been done.

3. SUPPORT SERVICES. Anite Finland Ltd may provide you with support services related to the Software Product ("Support Services"). Any supplemental software code provided to you as part of the Support Services shall be considered part of the Software Product and subject to the terms and conditions of this EULA. With respect to technical information you provide to Anite Finland Ltd as part of the Support Services, Anite Finland Ltd may use such information for its business purpose, including for product updates and development.

4. COPYRIGHT AND TRADEMARKS. All title and copyrights in and to the Software Product (including but not limited to any images, photographs, animations, video, audio, music, text and "applets",

incorporated into the Software Product), the accompanying printed materials, and any copies of the Software Product, are owned by Anite Finland Ltd or its suppliers. The Software Product is protected by copyright laws and international treaty provisions. You may not copy the printed materials accompanying the Software Product. You may not remove, modify or alter any Anite Finland Ltd copyright or trademark from any part of the Software Product, including but not limited to any such notices contained in the physical and/or electronic media or documentation, in the Anite Finland Ltd Setup Wizard dialogue or 'about' boxes, in any of the runtime resources and/or in any web-presence or web-enabled notices, code or other embodiments originally contained in or dynamically or

otherwise created by the Software Product.

The Software Product may include following licenses with related copyrights and titles:

WinWAP. Copyright © Winwap Technologies Oy. http://www.winwap.com

Perceptual Objective Listening Quality Analysis (POLQA) according to ITU-T Recommendation P. 863 included in this product is protected by copyright and by European, US and other International patents and patent applications and is provided under license from

OPTICOM Dipl.-Ing. M. Keyhl GmbH, Erlangen, Germany, 2011 – www.opticom.de

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Coalition of OPTICOM GmbH, Germany - SwissQual AG, Switzerland - KPN, The Netherlands - TNO, The Netherlands.

www.polqa.info

Further statements shall be incorporated to prohibit additional copying of the POLQA software in whole or in part, other than is essential for the proper operation of the POLQA software or for normal

security back-up purposes; prevent the End-User from modifying, translating, reverse-engineering or decompiling the POLQA software except to the extent permitted by law; require that the

acknowledgement of the rights in the POLQA software shall not be removed from the POLQA software or any installation of it;

Perceptual Evaluation of Speech Quality (PESQ) measurement technology included in this product is protected by copyright and by European, US and other patents and is provided under license from OPTICOM Dipl.-Ing. M. Keyhl GmbH, Erlangen, Germany, 2008 - www.opticom.de

For further information please refer to www.pesq.org

Further statements shall be incorporated to prohibit additional copying of the PESQ software in whole or in part, other than is essential for the proper operation of the PESQ software or for normal security back-up purposes; prevent the End-User from modifying, translating, reverse-engineering or

decompiling the PESQ software except to the extent permitted by law; require that the

acknowledgement of the rights in the PESQ software shall not be removed from the PESQ software or any installation of it;

Evaluation of Talker Quality (ECHO) measurement technology included in this product is protected by copyright and is provided under license from

OPTICOM GmbH, Erlangen, Germany, 2011 - www.opticom.de

Further statements shall be incorporated to prohibit additional copying of the ECHO software in whole or in part, other than is essential for the proper operation of the ECHO software or for normal security back-up purposes; prevent the End-User from modifying, translating, reverse-engineering or

decompiling the ECHO software except to the extent permitted by law; require that the

acknowledgement of the rights in the ECHO software shall not be removed from the ECHO software or any installation of it;

Libresample library and libVLC library distributed under LGPL license. For detailed information, see license files located in the software installation directory.

The license management portion of this Licensee Application is based on:

SentinelRMS*

© 1989-2006 SafeNet, Inc.

All rights reserved

SentinelRMSe*

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All rights reserved

Iperf copyright. Copyright (c) 1999-2006, The Board of Trustees of the University of Illinois. All Rights Reserved. Permission is hereby granted, free of charge, to any person obtaining a copy of this

software (Iperf) and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimers. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimers in the documentation and/or other materials provided with the distribution. Neither the names of the University of Illinois, NCSA, nor the names of its contributors may be used to endorse or promote products derived from this Software without specific prior written permission. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE CONTIBUTORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

5. DUAL-MEDIA SOFTWARE. You may receive the Software Product in more than one medium.

Regardless of the type or size of medium you receive, you may use only that one medium that is appropriate for the systems you use to operate the Software Product. You may not use or install the other medium on any system. You may not loan, rent, lease or otherwise transfer the other medium to another user, except as part of the permanent transfer (as provided above) of the Software Product.

6. CONFIDENTIALITY AND NON-DISCLOSURE. You agree to keep in confidence and not to disclose in any manner or form to any third party nor publish any such data or information related to the Software Product. You agree to protect all information and data provided to you by Anite Finland Ltd related to the Software Product with the same degree of care that you use to protect your own like data and information, but with not less than that due care exercised by a reasonably prudent person under the same or similar circumstances.

7. U.S. GOVERNMENTAL RESTRICTED RIGHTS. The Software Product and documentation are provided with Restricted Rights. Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.277-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software - Restricted Rights at 48 CFR 52-227-19, as applicable.

8. LIMITED WARRANTY. Anite Finland Ltd warrants that (a) the Software Product will perform

substantially in accordance with the accompanying written materials for a period of three (3) months from the date of receipt, and (b) any third party hardware accompanying the Software Products will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of receipt. To the extent that implied warranties are disclaimable, they are disclaimed in paragraph 10. Some states/jurisdictions do not allow disclaimers of or limitations on duration of an implied warranty, so the above limitation may not apply to you. Any implied warranties on the Software Product and, as applicable, third party hardware that is not disclaimable are limited to three (3) months and one (1) year respectively.

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shall be, at Anite Finland Ltd option, either (a) return of the price paid, or (b) repair or replacement of the software or hardware that does not meet the Limited Warranty contained in this EULA and which is returned to Anite Finland Ltd. The Limited Warranty contained herein is void if failure of the software or third party hardware has resulted from accident, abuse, misapplication or events beyond the control of Anite Finland Ltd including, but not limited to Acts of God, acts of nature or acts of war. Any replacement Software Products or hardware will be warranted for the remainder of the original

warranty period or thirty (30) days, whichever is longer. Anite Finland Ltd is not responsible for ensuring adequate backup and storage for your data or records.

10. NO OTHER WARRANTIES. To the maximum extent permitted by applicable law, Anite Finland Ltd disclaims all other warranties, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement of third-party rights, with regard to the Software Product, the accompanying written materials, and any accompanying

hardware. This limited warranty gives you specific legal rights. You may have others which vary from state/jurisdiction to state/jurisdiction.

11. NO LIABILITY FOR CONSEQUENTIAL DAMAGES. To the maximum extent permitted by applicable law, in no event shall Anite Finland Ltd or its suppliers be liable for any damages whatsoever (including without limitation, special, incidental, consequential, punitive or indirect damages for personal injury, loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of or inability to use this Software Product, even if Anite Finland Ltd has been advised of the possibility of such damages. In any case, Anite Finland Ltd and its suppliers' entire liability under any provision of this EULA shall be limited to the amount actually paid by you for the Software Product and/or third party hardware accompanying the Software Product. The

Limitations of Liability contained in this Section apply to claims of every kind, whether based on contract law, tort law or otherwise, even if these limitations have the effect of exculpating a party from responsibility for its negligence, fault or other conduct. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above

limitation may not apply to you.

In document Nemo Scanner Guide 7.50 (Page 140-145)