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7.2 LOG PRINTER

7.2.5 Log Printer Format Type 4

Log Printer Format Type 4 is designed to be a common format between British Columbia and Alberta incorporating the Wireless Phase 2 location data. This printer format merges data from both Type 0 and Type 1 into a common display. The data is laid out in a structured format with a minimum of formatting. It is intended to be both readable and easy to parse by automated data collection applications.

Wireline 9-1-1 Call 2505553105 RES JANE DOE 270 1640 UFTON CRES

ESZ: 03001 KELOWNA KELOWNA BC V6H 2G7 SA COMMENT: ACCESS UFTON CRESCENT OPPOSITE LAKEVIEW COVE RD REAR : LANE ACCESS RUNS NORTH

LSP HELP DESK (800) 555-9111

01/02/06 2507313105 KLWNPPSAP 00002 NO ID 10:09:32 10:09:34 10:09:50 10:09:55 1234 FIREPSAP 10:09:52

Wireless Phase I 9-1-1 Call

2505553105 CELL ESRD: 2505555555 TELMO SITE BC1234 (STRAWBERRY HILL ) AZ 270 1234 122 ST

ESZ: 03001 KELOWNA KELOWNA BC V6H 2G7 LAT: LONG: ACC: CONF: RESULT: SA COMMENT: : LSP HELP DESK (800) 555-9111 01/02/06 2505553105 KLWNPPSAP 00002 NO ID 10:09:32 10:09:34 10:09:50 10:09:55 1234 FIREPSAP 10:09:52 2505555555

Wireless Phase II 9-1-1 Call

2505553105 WL2 ESRD: 2505555555 TELMO SITE BC1234 (STRAWBERRY HILL ) AZ 270 1234 122 ST

ESZ: 03001 KELOWNA KELOWNA BC V6H 2G7 LAT: 49.190531 LONG: -123.148767 ACC: 15 CONF: 90 RESULT: 000 OK SA COMMENT: : LSP HELP DESK (800) 555-9111 01/02/06 2505553105 KLWNPPSAP 00002 NO ID 10:09:32 10:09:34 10:09:50 10:09:55 1234 FIREPSAP 10:09:52 2505555555

The order of the fields shown in the table below is the same as that shown on the actual printout above when reading the fields from left to right and from top to bottom.

Table 15 - Log Printer Format Type 4 Fields

Field Description

TN The telephone number of the subscriber who placed the 9-1-1 voice call. For wireless calls, this is the call-back telephone number.

COS

The Class of Service associated with the phone number originating the 9-1-1 voice call. May be one of:

RES Residential BUS Business COIN Pay phone (BC) PCT Pay phone (AB) CELL Wireless

WL2 Wireless Phase II Location Based WBUS Wireless POTS Business WRES Wireless POTS Residential

UNKN ALI not found

FAIL ANI fail, or ALI database lookup fail ESRD

For wireless calls only, the Emergency Services Routing Digits. This is the telephone number assigned to the wireless cell site sector that is routing the call.

Name

The billing name associated with the telephone phone number originating the 9-1-1 voice call. For wireless calls the Name field is in a specific format as documented in Section 12.0

Address

The address of the telephone location that was used to make the 9-1-1 voice call. The address is a concatenation of all the individual address fields Apartment, House Number, House Suffix, Street Vector Prefix, Street, Street Type, and Street Vector Suffix. For wireless calls, the address of the cell site sector is sent.

ESZ Emergency Service Zone. An area that is defined by the same emergency response agency boundaries in which the 9-1-1 caller's address is located. LATITUDE2 Latitude of the wireless caller expressed in decimal degrees.

LONGITUDE2 Longitude of the wireless caller expressed in decimal degrees.

UNCERTAINTY2 Location uncertainty factor represented in metres for Wireless Phase 2 calls.

CONFIDENCE2 Location confidence is expressed as a percentage for Wireless Phase 2 calls. RESULT CODE2 Three digit right justified zero filled result code.

RESULT TEXT2 Textual message from the Result Code

Community The name assigned by the municipality to the ESZ

Municipality The municipality where the telephone used to originate the 9-1-1 voice call is located.

Postal Code Postal Code of caller (may be blank).

Comments

The comments field is used to specify unique attributes of the service address originating the 9-1-1 voice call. In British Columbia it is provided by the Municipality and may be up to 120 characters. In Alberta, the LSP provides the comments and it is limited to 30 characters. If the comments are longer than 60 characters, they are split onto 2 lines.

LSP Name and Number Local Service Provider identification and telephone number. For wireless calls, the Wireless Service Provider identification and telephone number.

RCER Record The RCER record from the DMS-100™ switch consists of the following fields. Call Disconnection Date

The date the 9-1-1 voice call was disconnected. This corresponds to the date of the Disconnect Time field. Note that other times such as Offer Time may be from a different date.

TN (ANI) The telephone phone number of the subscriber who placed the 9-1-1 voice call. For wireless calls, this will be the callback number of the wireless caller. PSAP Name Public Safety Answering Point (PSAP) name as 16 characters

Field Description

Position Number

Answering agent‟s position number at the PSAP. Position Number identifies the telephone set that answered the call.

In an environment with an intermediate ALI PBX (see Section 9.0) or ALI Key System (see Section 10.0) the Position Number is retrieved from the position translation table associated with the intermediate device, and is defined by the PSAP. This applies to both ACD and non-ACD configurations.

In an environment without an intermediate device the Position Number

depends on the operating environment. In a non-ACD environment the position is generally set to the 9-1-1 service line number connecting the DMS-100™ to the customer terminal equipment. In an ACD environment, the position number is returned by the DMS-100™ switch.

The Position Number may also be:

o NO ID Position cannot be determined or call not answered o RAN Answered by Recorded Announcer

Login Id The 9-1-1 Call taker‟s login ID in a DMS-100

TM ACD configuration and “NO ID”

for a non DMS-100TM ACD environment

Offer Time The time the 9-1-1 call was delivered to the PSAP.

Answer Time The time the 9-1-1 call was answered by the 9-1-1 call answer operator. “NO ANSW” will be sent for an abandoned 9-1-1 call attempt. Transfer Time The time the 9-1-1 call was transferred to a downstream agency. Blank if the call was not transferred. Disconnect Time The time the 9-1-1 call was terminated at the answering PSAP.

Transfer DN The directory number used to transfer the call to a downstream agency. Blank if the call was not transferred.

Transfer PSAP Name

PSAP name of the downstream agency the 9-1-1 voice call was transferred to. Blank if the call not transferred. May also be NON_PSAP_AGENCY if the call was transferred to a telephone not designated as a PSAP in the ALI system. Transfer Answer Time The time that the transferred 9-1-1 call was answered at the transferred to

PSAP. Blank if the call was not transferred or not answered at the PSAP.

In the event the call was not answered (Abandoned Attempt), three BELL characters are appended to the first line of output to produce an audible alarm on the printer.

7.3 Service Printer Communications Links Characteristics

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