Seizing a Line Features

2.5.5.1 Seizing a Line Features—SUMMARY

Description

An extension user can select the line seized for making calls by the following methods:

Feature Description & Reference

Line Preference—Outgoing A user can select the line to be seized when going off-hook.

® 2.5.5.2 Line Preference—Outgoing

Trunk Access A user can select the Trunk Access method every time he makes a trunk call.

® 2.5.5.3 Trunk Access

2.5.5.2 Line Preference—Outgoing

Description

Through personal programming (Preferred Line Assignment-Outgoing), PT users can select the outgoing line they prefer to originate calls on when going off-hook, from the following line preferences:

Line Preference Description

ICM/PDN When an extension user goes off-hook, an extension line is selected automatically. If the extension is a PDN extension, the first available Primary Directory number (PDN) button is selected automatically.

(® 2.9.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN) Extension)

Idle Line When an extension user goes off-hook, an idle trunk is selected automatically from the assigned trunk groups.

No Line When an extension user goes off-hook, no line is selected. The extension user must select the desired line to make a call.

Prime Line When an extension user goes off-hook, the preset line is selected automatically. A prime line can be selected from the Line Access buttons: S-CO, G-CO, L-CO, ICD Group.

Conditions

• Line Preference Override

A user can override the preset Line Preference temporarily by pressing the desired Line Access button or Memory Dialling button (e.g., One-touch Dialling) before going off-hook.

• To select Idle Line Preference, the trunk groups available to the extension should be programmed on a COS basis. Also trunk groups available for Idle Line Access should be assigned.

PC Programming Manual References

10.7.2 PBX Configuration—System—Class of Service—External Call Block 11.1.2 PBX Configuration—Group—Trunk Group—Local Access Priority

12.1.1 PBX Configuration—Extension—Wired Extension—Extension Settings—Option 4— Outgoing Preferred Line

12.2.1 PBX Configuration—Extension—Portable Station—Extension Settings—Option 4— Outgoing Preferred Line

User Manual References

3.1.2 Settings on the Programming Mode

2.5.5.3 Trunk Access

Description

The following methods can be used to access a trunk:

Method Description Accessing method

Idle Line Access (Local Access)

Selects an idle trunk

automatically from the assigned trunk groups.

Dial the Idle Line Access number, or press a L-CO button.

Trunk Group Access Selects an idle trunk from the corresponding trunk group.

Dial the Trunk Group Access number and a trunk group number, or press a G-CO button.

S-CO Line Access Selects the desired trunk directly. Dial the S-CO Line Access number and the trunk number, or press the S-CO button.

Conditions

• COS programming determines the trunk groups available for making calls.

• Trunk numbers can be referred on a trunk port basis.

• Button Assignment

A flexible button can be customised as a G-CO, L-CO, or S-CO button as follows:

Type Parameter

Loop-CO (L-CO) No parameter (all assigned trunk groups through system programming are applied.)

Group-CO (G-CO) A specified trunk group.

Single-CO (S-CO) A specified trunk.

It is possible to assign:

– the same trunk to the S-CO button and to a G-CO button.

– the same trunk group to more than one G-CO button.

– more than one L-CO button.

Dialling the Trunk Access number selects a CO button in the following order: S-CO ® G-CO ® L-CO

• Direct Trunk Access

– Pressing an idle CO button automatically switches on the hands-free operation mode and allows a user to use On-hook Dialling. The user need not press the SP-PHONE button, MONITOR button, or lift the handset.

– When a user of a UT-series SIP extension uses an S-CO button to seize a trunk and then initiates a call, the outgoing call may be disrupted by an incoming call. In this case, the user hears a reorder tone.

• Group Hunting Order for Idle Line Access

An idle trunk is selected from the trunk groups assigned for Idle Line Access. If multiple trunk groups are available, the trunk group hunting sequence can be determined through system programming.

• Trunk Hunting Order for Idle Line Access and Trunk Group Access

The trunk hunting sequence in a trunk group (from lowest numbered trunk, from highest numbered trunk or rotation) can be determined through system programming.

• A company name or customer name can be assigned on a trunk port basis so that the operator or extension user can view the destination that the external caller is trying to reach before answering. This is useful, for example, when multiple companies share the same operator.

• It is possible to identify the trunk ports that have trunks connected. This prevents extension users from originating a call to a trunk that is not connected.

PC Programming Manual References

9.22 PBX Configuration—Configuration—Slot—SLC2 - Port Property— Connection 9.24 PBX Configuration—Configuration—Slot—Port Property - LCO Port— Connection 9.26 PBX Configuration—Configuration—Slot—Port Property - BRI Port— Connection 9.27 PBX Configuration—Configuration—Slot—Port Property - PRI Port— Connection 10.6.1 PBX Configuration—System—Numbering Plan—Main—Features

→ Idle Line Access (Local Access)

→ Trunk Group Access

→ Single CO Line Access

10.7.2 PBX Configuration—System—Class of Service—External Call Block

11.1.1 PBX Configuration—Group—Trunk Group—TRG Settings—Main— Line Hunting Order 11.1.2 PBX Configuration—Group—Trunk Group—Local Access Priority

12.1.4 PBX Configuration—Extension—Wired Extension—Flexible Button

→ Type

→ Parameter Selection (for Single CO)

→ Parameter Selection (for Group CO)

12.2.3 PBX Configuration—Extension—Portable Station—Flexible Button

→ Type

→ Parameter Selection (for Single CO)

→ Parameter Selection (for Group CO)

16.1 PBX Configuration—ARS—System Setting— ARS Mode

18.1 PBX Configuration—CO & Incoming Call—CO Line Settings— CO Name

Feature Guide References

2.21.2 Flexible Buttons 5.1.1 Class of Service (COS)

User Manual References

1.2.1 Basic Calling