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Seamless Technologies data pumps accelerate new or existing CMDB / CMS deployments and

reduce time to value of IT Operations and DevOps projects and thus enable ITSM ITIL processes,

Software License Management, and Service Impact Management. Seamless products shift the focus

from, “what configuration management process do I use and how do I map, load, normalize, reconcile

and maintain the CMDB,” to “how do I want to use the data in the end-to-end CMDB / CMS

system.” This approach to CMDB Configuration automation enables dependency mapping for

service model creation, and is different in approach in that the relationship maps are built in the

CMDB from data in the customer’s existing IT tools (SCCM, OpenView, TADDM, etc), which can

be complementary to dynamic discovery tools, or standalone, depending on your maturity and needs.

SEAMLESS DATA PUMP

SYNCHRONIZES YOUR CMDB

SEAMLESS

DATA PUMP

Out-of-the-box, and across the cloud, real-time

secure data and event level integration

The Hurdle

CMDBs are designed to bring a cohesive information foun-dation to support and unify a wide range of ITIL processes and IT tasks, ranging from compliance services, to gover-nance, self-service provisioning, service desk, to change management to IT infrastructure optimization. While the use cases (cloud, DevOps, ITILv3, ITSSM, ITSM, ITOM, ITBM) for CMDB/CMS continues to grow, many deploy-ments are still struggling with a number of foundational hurdles. Effective process automation for loading and normalizing information from multiple management data repositories (MDRs) into a CMDB/CMS remains one of the very top technical challenges in current deployments, and this is exactly what Seamless’ products address.

Seamless Approach

SEAMLESS DATA PUMP™ addresses the challenge of current deployment issues by automatically populating, reporting, relating, synchronizing and maintaining (high) volumes of data from various enterprise management tools with your CMDB / CMS systems to create a service model – automatically. The product supports multiple vendor (brand) configuration sources and end-to-end ITIL use cases based on a single metadata model.

The out-of-the-box, pre-mapped solution reduces any depen-dency on technical resources to understand the configura-tion data structure, the configuraconfigura-tion data’s relative value, integration protocols, and the CMDB access, reconciliation and relationship model. SEAMLESS DATA PUMP™ mini-mizes the complexity of CMDB CI configuration manage-ment processes, through ITIL process automation.

Our approach leverages existing investments to build and maintain the CMDB / CMS, automatically. Our gold-star global support saves labor by providing automatic updates of Seamless products to match the manufacturer’s changes, for example when the CMDB version changes, and allows that labor to be used for more business projects.

Accelerate New Environment Acquisition

Service Providers who need to quickly onboard new BPO customers know firsthand the business value of Seamless prod-ucts. Seamless’ solution reduces the complexity of the service delivery process and standardizes the on boarding process by rapidly discovering the BPO customer’s hardware and software assets to be managed and provides detailed information of the assets such as manufacturer, OS, version, model, serial number, etc. which results in increased IT efficiency and revenue, a true accelerated process time to business value. Seamless Technologies, Inc. is a software manufacturer and solutions provider specializing in data center automation and

cloud computing solutions for enterprises, government, organizations, and service providers. We provide vertically integrated solutions using SEAMLESS DATA PUMP™ products, third party software, and Seamless customizations to increase IT service quality and reduce costs and complexity of IT organizations.

Based on Seamless’ fifteen year history, we have helped customers transform IT groups within enterprise customers into managed service providers within the business. We help customers plan, design, implement, and manage deployment of solutions to their optimal advantage. We ensure high quality delivery is adopted by your organization and meets the financial requirements of the IT investment.

SEAMLESS TECHNOLOGIES, INC.

How Seamless Can Help CLOUD

◆ IaaS private cloud, asset reuse ◆ PaaS, Private cloud, asset reuse

◆ Management and Orchestration of converged hardware

END TO END APPLICATION LIFECYCLE

◆ Discovery and Virtualization of applications

◆ Operations Management Strategy Assessment / Single

Pane of Glass

OPERATIONS IMPROVEMENT

◆ Operations Automation - Incident/Change (CLIP) or

Provisioning Automation

◆ Configuration Management Process Integration /

CMDB design

STRATEGY

◆ Maturity and Capability Assessment ◆ Cloud Solution Design

◆ Cloud Service Definition Workshop ◆ Blue prints & Roadmap

◆ Day 2 Consulting; adoption management

ITIL ACCELERATORS

◆ Event Integration ◆ Data Integration ◆ Process Integration ◆ Cloud Map Integration

For more information on any of our products or services, please email [email protected] or visit us at www.seamlessti.com ◆ 35 Airport Road, Morristown, NJ 07960 ◆ Tel +1 973-326-8900 ©2012 Copyright Seamless Technologies, Inc. All rights reserved.

(2)

SEAMLESS

DATA PUMP

Out-of-the-box, and across the cloud, real-time

secure data and event level integration

SEAMLESS DATA PUMP

FEATURE RICH BENEFITS

Customizable Data Mapping

Provides a rich set of default mapping and customizable configuration files for the user to map source database entries to the BMC Atrium CMDB, HP uCMDB, or Relational Database Management Systems (RDBMS)

Ability to easily attach to any data source

Pre-mapped for – 20 leading vendor data sources, and universal capability for custom DB’s, .xls, XML and flat files

Quality of Data

Elimination and/or Reduction of redundant / duplicate data in the Atrium CMDB, appear in real-time

Global Support

One number to call for troubleshooting, or support when a MDR or CMDB vendor cycles their code base

SIMPLIFY, INTEGRATE & AUTOMATE

Seamless products take less than one day to implement and once installed into production take 45 minutes to show value compared to alternate enterprise discovery tools which may take up to 2-6 months to plan, build, test and implement.

Simplify

◆ Automatically combine custom data in spreadsheets and

databases with discovered data, and/or with data from third party tools, like VMware, Altiris, nlyte, IBM Tivoli, HP uCMDB, .Net, Collabnet, or Microsoft System Center Configuration Management (SCCM) into a CMDB

◆ Normalize the automated collection of software inuse in

the CMDB by automatically creating a singular normal-ized list of software assets

◆ Implement documented, predefined and automated ITIL

configuration management processes: build a CMDB in a week and maintain it without adding headcount

◆ Remove 99.9% of the internal maintenance and support

of the CMDB

◆ Reduce security risks & save time by requiring fewer

than 10 new system logins for the enterprise

Integrate

◆ Enable ITIL process automation use cases for Incident,

Service Impact Management, DevOps, Change Drift Management, SLA and Configuration management

◆ Verify compatibility and data level integration with

classic enterprise discovery tools such as ADDM / DDM / TADDM

Service Model Unification: Use a single service model

shared across ITSM, ITBM, or BSM, and Event Manage-ment to power a) Provisioning, Compliance / Change Drift tracking in a Cloud, b) Service Management Platform Tracking, c) Service Impact Management strate-gies, d) data center capacity to support provisioning

Continuously synchronize or federate on premise

data with Cloud based CMDBs for secure, real-time performance

SaaS, Secure Environment, and Cloud Ready:

leverage the asset and event data within your service delivery processes across a data center floor, firewall or cloud boundary

◆ Leverage development, test and production data to enable

traceability matrices from a single model

Automate

◆ Automate the ITIL configuration management process;

populate a CMDB with real-time data, CIs, relationships and attributes from master data

◆ Automate the process to define, populate and maintain

data in a CMDB securely

◆ Get real-time capacity information about the data center

capacity at the time of service request

◆ Automatically enable Agile use cases for quality

report-ing on continuous deployment, continuous integration (DevOps) processes, thus allowing full traceability matrix use; operations to test to development

CMDB QuickStart, Advanced – define, build, populate, normalize, and reconcile CMDB data CMDB 360 – health checks, training, operations and maintenance of CMDB / CMS system CMDB BPO, Admin – CMDB-as-a-Seamless-Service to the business

SERVICES AVAILABLE

To purchase a Seamless Product please contact us at +1 973-326-8900 ext 2028 or email us at [email protected]. We can also be reached on the web at www.seamlessti.com/products.html – Seamless is headquartered in Morristown, NJ.

HOW TO BUY

AUTOMATED, PRE-MAPPED, LOADING OF 3RD PARTY ASSET CONFIGURATION DATA INTO THE CMDB

SEAMLESS DATA PUMP™ COMPATIBILITY

BEST PRACTICE MAPPING OF CIs AND RELATIONSHIPS IN THE CMDB Microsoft System Center Configuration Manager (SCCM)System Center Operations Manager (OpsMgr)

Cisco Network Compliance Manager (NCM)Resource Manager Essentials (RME) Blackberry Enterprise Server (BBES)

IBM Tivoli Application Dependency Discovery Manager (TADDM)

VMware VM Management (VMware ESX)

Universal Universal (XML, JDBC, ODBC, flat files)

Symantec Symantec Altiris

nlyte Data Center Infrastructure Management (DCIM)

HP

Network Automation (NA) Network Node Manager (NNM) Server Automation (SA)

Business Service Automation Essentials (BSAE for SA/NA)

Storage Essentials (SE)

}

BMC Atrium® CMDB HP uCMDB RDBMS Relational Database Management Systems • FLAT FILE • CSV, XLS, XML • 3RD PARTY DATABASE • ODBC / JDBC

• ANY ASSET DATA REPOSITORY

SEAMLESS DATA PUMP™

UNIVERSAL COMPATIBILITY SERVERS STORAGE DESKTOPS NETWORK ELEMENTS MOBILE DEVICES CMDBS STORAGE NetApp SANscreen HP SE NetApp OSI CMDBS HP uCMDB BMC Atrium CA CMDB NETWORK ELEMENTS HP BSAE / NA HP NNM IBM TADDM Cisco NCM Cisco RME Vital QIP DESKTOPS Microsoft SCCM IBM TADDM MOBILE DEVICES BlackBerry BBES SERVERS Microsoft SCCM Microsoft SCOM IBM TADDM HP BSAE / SA VMware ESX Symantec Altiris nlyte

SEAMLESS DATA PUMP™

PRE-MAPPED COMPATIBILITY

SEAMLESS DATA PUMP

CMDB

Software License Management

ITSM CLOUD

Cloud-Lifecycle Management Self Service Portfolio

SAAS SERVICE DESKS Service Model

Asset Management

SEAMLESS DATA PUMP CONFIGURATION

Mapping

High Speed Configuration

(3)

SEAMLESS

DATA PUMP

Out-of-the-box, and across the cloud, real-time

secure data and event level integration

SEAMLESS DATA PUMP

FEATURE RICH BENEFITS

Customizable Data Mapping

Provides a rich set of default mapping and customizable configuration files for the user to map source database entries to the BMC Atrium CMDB, HP uCMDB, or Relational Database Management Systems (RDBMS)

Ability to easily attach to any data source

Pre-mapped for – 20 leading vendor data sources, and universal capability for custom DB’s, .xls, XML and flat files

Quality of Data

Elimination and/or Reduction of redundant / duplicate data in the Atrium CMDB, appear in real-time

Global Support

One number to call for troubleshooting, or support when a MDR or CMDB vendor cycles their code base

SIMPLIFY, INTEGRATE & AUTOMATE

Seamless products take less than one day to implement and once installed into production take 45 minutes to show value compared to alternate enterprise discovery tools which may take up to 2-6 months to plan, build, test and implement.

Simplify

◆ Automatically combine custom data in spreadsheets and

databases with discovered data, and/or with data from third party tools, like VMware, Altiris, nlyte, IBM Tivoli, HP uCMDB, .Net, Collabnet, or Microsoft System Center Configuration Management (SCCM) into a CMDB

◆ Normalize the automated collection of software inuse in

the CMDB by automatically creating a singular normal-ized list of software assets

◆ Implement documented, predefined and automated ITIL

configuration management processes: build a CMDB in a week and maintain it without adding headcount

◆ Remove 99.9% of the internal maintenance and support

of the CMDB

◆ Reduce security risks & save time by requiring fewer

than 10 new system logins for the enterprise

Integrate

◆ Enable ITIL process automation use cases for Incident,

Service Impact Management, DevOps, Change Drift Management, SLA and Configuration management

◆ Verify compatibility and data level integration with

classic enterprise discovery tools such as ADDM / DDM / TADDM

Service Model Unification: Use a single service model

shared across ITSM, ITBM, or BSM, and Event Manage-ment to power a) Provisioning, Compliance / Change Drift tracking in a Cloud, b) Service Management Platform Tracking, c) Service Impact Management strate-gies, d) data center capacity to support provisioning

Continuously synchronize or federate on premise

data with Cloud based CMDBs for secure, real-time performance

SaaS, Secure Environment, and Cloud Ready:

leverage the asset and event data within your service delivery processes across a data center floor, firewall or cloud boundary

◆ Leverage development, test and production data to enable

traceability matrices from a single model

Automate

◆ Automate the ITIL configuration management process;

populate a CMDB with real-time data, CIs, relationships and attributes from master data

◆ Automate the process to define, populate and maintain

data in a CMDB securely

◆ Get real-time capacity information about the data center

capacity at the time of service request

◆ Automatically enable Agile use cases for quality

report-ing on continuous deployment, continuous integration (DevOps) processes, thus allowing full traceability matrix use; operations to test to development

CMDB QuickStart, Advanced – define, build, populate, normalize, and reconcile CMDB data CMDB 360 – health checks, training, operations and maintenance of CMDB / CMS system CMDB BPO, Admin – CMDB-as-a-Seamless-Service to the business

SERVICES AVAILABLE

To purchase a Seamless Product please contact us at +1 973-326-8900 ext 2028 or email us at [email protected]. We can also be reached on the web at www.seamlessti.com/products.html – Seamless is headquartered in Morristown, NJ.

HOW TO BUY

AUTOMATED, PRE-MAPPED, LOADING OF 3RD PARTY ASSET CONFIGURATION DATA INTO THE CMDB

SEAMLESS DATA PUMP™ COMPATIBILITY

BEST PRACTICE MAPPING OF CIs AND RELATIONSHIPS IN THE CMDB Microsoft System Center Configuration Manager (SCCM)System Center Operations Manager (OpsMgr)

Cisco Network Compliance Manager (NCM)Resource Manager Essentials (RME) Blackberry Enterprise Server (BBES)

IBM Tivoli Application Dependency Discovery Manager (TADDM)

VMware VM Management (VMware ESX)

Universal Universal (XML, JDBC, ODBC, flat files)

Symantec Symantec Altiris

nlyte Data Center Infrastructure Management (DCIM)

HP

Network Automation (NA) Network Node Manager (NNM) Server Automation (SA)

Business Service Automation Essentials (BSAE for SA/NA)

Storage Essentials (SE)

}

BMC Atrium® CMDB HP uCMDB RDBMS Relational Database Management Systems • FLAT FILE • CSV, XLS, XML • 3RD PARTY DATABASE • ODBC / JDBC

• ANY ASSET DATA REPOSITORY

SEAMLESS DATA PUMP™

UNIVERSAL COMPATIBILITY SERVERS STORAGE DESKTOPS NETWORK ELEMENTS MOBILE DEVICES CMDBS STORAGE NetApp SANscreen HP SE NetApp OSI CMDBS HP uCMDB BMC Atrium CA CMDB NETWORK ELEMENTS HP BSAE / NA HP NNM IBM TADDM Cisco NCM Cisco RME Vital QIP DESKTOPS Microsoft SCCM IBM TADDM MOBILE DEVICES BlackBerry BBES SERVERS Microsoft SCCM Microsoft SCOM IBM TADDM HP BSAE / SA VMware ESX Symantec Altiris nlyte

SEAMLESS DATA PUMP™

PRE-MAPPED COMPATIBILITY

SEAMLESS DATA PUMP

CMDB

Software License Management

ITSM CLOUD

Cloud-Lifecycle Management Self Service Portfolio

SAAS SERVICE DESKS Service Model

Asset Management

SEAMLESS DATA PUMP CONFIGURATION

Mapping

High Speed Configuration

(4)

Seamless Technologies data pumps accelerate new or existing CMDB / CMS deployments and

reduce time to value of IT Operations and DevOps projects and thus enable ITSM ITIL processes,

Software License Management, and Service Impact Management. Seamless products shift the focus

from, “what configuration management process do I use and how do I map, load, normalize, reconcile

and maintain the CMDB,” to “how do I want to use the data in the end-to-end CMDB / CMS

system.” This approach to CMDB Configuration automation enables dependency mapping for

service model creation, and is different in approach in that the relationship maps are built in the

CMDB from data in the customer’s existing IT tools (SCCM, OpenView, TADDM, etc), which can

be complementary to dynamic discovery tools, or standalone, depending on your maturity and needs.

SEAMLESS DATA PUMP

SYNCHRONIZES YOUR CMDB

SEAMLESS

DATA PUMP

Out-of-the-box, and across the cloud, real-time

secure data and event level integration

The Hurdle

CMDBs are designed to bring a cohesive information foun-dation to support and unify a wide range of ITIL processes and IT tasks, ranging from compliance services, to gover-nance, self-service provisioning, service desk, to change management to IT infrastructure optimization. While the use cases (cloud, DevOps, ITILv3, ITSSM, ITSM, ITOM, ITBM) for CMDB/CMS continues to grow, many deploy-ments are still struggling with a number of foundational hurdles. Effective process automation for loading and normalizing information from multiple management data repositories (MDRs) into a CMDB/CMS remains one of the very top technical challenges in current deployments, and this is exactly what Seamless’ products address.

Seamless Approach

SEAMLESS DATA PUMP™ addresses the challenge of current deployment issues by automatically populating, reporting, relating, synchronizing and maintaining (high) volumes of data from various enterprise management tools with your CMDB / CMS systems to create a service model – automatically. The product supports multiple vendor (brand) configuration sources and end-to-end ITIL use cases based on a single metadata model.

The out-of-the-box, pre-mapped solution reduces any depen-dency on technical resources to understand the configura-tion data structure, the configuraconfigura-tion data’s relative value, integration protocols, and the CMDB access, reconciliation and relationship model. SEAMLESS DATA PUMP™ mini-mizes the complexity of CMDB CI configuration manage-ment processes, through ITIL process automation.

Our approach leverages existing investments to build and maintain the CMDB / CMS, automatically. Our gold-star global support saves labor by providing automatic updates of Seamless products to match the manufacturer’s changes, for example when the CMDB version changes, and allows that labor to be used for more business projects.

Accelerate New Environment Acquisition

Service Providers who need to quickly onboard new BPO customers know firsthand the business value of Seamless prod-ucts. Seamless’ solution reduces the complexity of the service delivery process and standardizes the on boarding process by rapidly discovering the BPO customer’s hardware and software assets to be managed and provides detailed information of the assets such as manufacturer, OS, version, model, serial number, etc. which results in increased IT efficiency and revenue, a true accelerated process time to business value. Seamless Technologies, Inc. is a software manufacturer and solutions provider specializing in data center automation and

cloud computing solutions for enterprises, government, organizations, and service providers. We provide vertically integrated solutions using SEAMLESS DATA PUMP™ products, third party software, and Seamless customizations to increase IT service quality and reduce costs and complexity of IT organizations.

Based on Seamless’ fifteen year history, we have helped customers transform IT groups within enterprise customers into managed service providers within the business. We help customers plan, design, implement, and manage deployment of solutions to their optimal advantage. We ensure high quality delivery is adopted by your organization and meets the financial requirements of the IT investment.

SEAMLESS TECHNOLOGIES, INC.

How Seamless Can Help CLOUD

◆ IaaS private cloud, asset reuse ◆ PaaS, Private cloud, asset reuse

◆ Management and Orchestration of converged hardware

END TO END APPLICATION LIFECYCLE

◆ Discovery and Virtualization of applications

◆ Operations Management Strategy Assessment / Single

Pane of Glass

OPERATIONS IMPROVEMENT

◆ Operations Automation - Incident/Change (CLIP) or

Provisioning Automation

◆ Configuration Management Process Integration /

CMDB design

STRATEGY

◆ Maturity and Capability Assessment ◆ Cloud Solution Design

◆ Cloud Service Definition Workshop ◆ Blue prints & Roadmap

◆ Day 2 Consulting; adoption management

ITIL ACCELERATORS

◆ Event Integration ◆ Data Integration ◆ Process Integration ◆ Cloud Map Integration

For more information on any of our products or services, please email [email protected] or visit us at www.seamlessti.com ◆ 35 Airport Road, Morristown, NJ 07960 ◆ Tel +1 973-326-8900 ©2012 Copyright Seamless Technologies, Inc. All rights reserved.

(5)

SEAMLESS DATA PUMP™

INSTALLATION REQUIREMENTS

MATRIX

Seamless Technologies data pumps accelerate new or existing CMDB/CMS deployments and reduce time to value of IT Operations and DevOps projects and thus enable ITSM ITIL processes, Software License Management, and Service Impact Management. Our

products take less than one day to implement and once installed into production take 45 minutes to

show value compared to alternate enterprise discovery tools which may take up to 2-6 months to plan, build, test and

implement.

Data Pump for BMC Atrium CMDB, RDBMS, HP uCMDB,

Prerequisites / Version Support

Supported Platforms / Databases MICROSOFT System Center Configuration Manager (SCCM 2007, 2012 or SMS 2003) Java (JRE) v1.6 or later Network Connectivity to SCCM / SMS database • BMC Atrium CMDB 7.5, 7.5.x, 7.6, 7.6.x, 8.x • BMC Definitive Software Library (Optional) Note: CMDB 2.0/2.1/7 will not work out of the box. Need to change attributes mapping • Microsoft Windows • SQL Server 2005/2008 System Center Operations Manager (OpsMgr 2007 R2 or 2012) Java (JRE) v1.6 or later Network Connectivity to OpsMgr database • BMC Atrium CMDB 7.5 , 7.5.x, 7.6, 7.6.x, 8.x Note: CMDB 2.0/2.1/7 will not work out of the box. Need to change attributes mapping • Microsoft Windows • SQL Server 2005/2008 HP Networking Automation (NA 7.x) Java (JRE) 1.4 or later • BMC Atrium CMDB 2.0/2.1, 7.5, 7.6, 8.x. • Remedy ITSM 7.x • Microsoft Windows • Solaris • Linux

Network Node Manager

(NNMI 9.x & up with SDK API)

Java (JRE) 1.5 or later Network Connectivity to NNMi • BMC Atrium CMDB 7.5, 7.6x, 8.x • BMC Remedy 7.x,7.6x • Microsoft Windows • Linux (Red Hat ES)

Server Automation (SA 9.x ) Java (JRE) v1.6 or later Network Connectivity to HP SA database • BMC Atrium CMDB 7.5 , 7.5.x, 7.6, 7.6.x, 8.x Note: CMDB 2.0/2.1/7 will not work out of the box. Need to change attributes mapping • Microsoft Windows • SQL Server 2005/2008 • Oracle 10/10gr2 Business Service Automation Essentials (BSAE 2.0 , 9.11, 9.2 for SA /NA or HP Service Automation Reporter (SAR) 6.5/7.x) Java (JRE) v1.6 or later • BMC Atrium CMDB 7.5 ,7.6.x, 8.x • BMC Remedy ITSM (Asset Management) 7.0x/7.5x/7.6.x, 8.x Note: CMDB 2.0/2.1/7 will not work out of the box. Need to change attributes mapping • Microsoft Windows • Linux • Solaris • Oracle 10/10gr2 Storage Essentials (SE 6.1.x or later ) Java (JRE) 32bit v1.5 or later Network Connectivity to HP SE database and to BMC Atrium CMDB • BMC Remedy 7.x • BMC Atrium CMDB 2.0/2.1, 7.5, 7.6 and 8.x. • Microsoft Windows • Linux • Solaris • VMware VM HP Universal CMDB (uCMDB 9.x and 10.x) Java (JRE) v1.6 or later • BMC Atrium CMDB 7.5, 7.6.x, 8.x • Microsoft Windows • Linux

(6)

Data Pump for BMC Atrium CMDB, RDBMS, HP uCMDB,

Prerequisites / Version Support Supported Platforms /

Databases

VM

WARE

VM Management

(VMware ESX, vCenter Server, vSphere 4.0 or up)

Java (JRE) v1.6 or later • BMC Atrium CMDB 7.5, 7.6.x Note: CMDB 2.0/2.1/7 will not work out of the box. Need to change attributes mapping

• Microsoft Windows

BLACKBERR

Y Enterprise Server (BBES 4.1x or later) Java (JRE) 1.5 or later

Network connectivity to BlackBerry Server database • BMC Atrium CMDB 2.0/2.1, 7.5, 7.6, 8.x. • Microsoft Windows CISCOWORKS Network Compliance Manager (NCM 1.x) Java (JRE) v1.6 or later • BMC Atrium CMDB 7.5 ,7.6 .x • Remedy ITSM 7.x Note: CMDB 2.0/2.1/7 will not work out of the box. Need to change attributes mapping • Microsoft Windows Resource Manager Essentials (RME 4.0, 4.1, and 4.3) Java (JRE) 1.5 or later • BMC Atrium CMDB 2.0/2.1, 7.5 ,7.6, 8.x • Remedy AR System 7.x • Microsoft Windows • Solaris • Linux IBM Tivoli Application Dependency Discovery Manager (TADDM 7.1x and 7.2) Java (JRE) 32 bit v1.5 and up Network connectivity to IBM TADDM SDK and BMC Atrium CMDB • BMC Atrium CMDB 2.x/7.x • BMC Remedy 7.x • Microsoft Windows UNIVERS AL Universal (XML, JDBC, ODBC, flat files) Java (JRE) v1.6 or later • BMC Atrium CMDB 7.5 ,7.6 .x Note: CMDB 2.0/2.1/7 will not work out of the box. Need to change attributes mapping • Microsoft Windows • Linux • Solaris SYMANTEC Symantec Altiris (Symantec Altiris 7.x) Java (JRE) v1.6 or later   Network Connectivity to Altiris Database • BMC Atrium CMDB 7.5, 7.5.x, 7.6, 7.6 .x, 8.x • Microsoft Windows • Linux   NYLTE

Data Center Infrastructure Management (DCIM 6.x) Java (JRE) v1.6 or later   • BMC Atrium CMDB 7.5 ,7.6 .x, 8.x • Microsoft Windows • SQL Server 2005/2008 • Linux

For more information on any products or services, please email [email protected]

or visit us at www.seamlessti.com  35 Airport Road, Morristown, NJ 07960  Tel +1 973-326-8900

©2012 Copyright Seamless Technologies, Inc. All rights reserved. STI_DATA_PUMP_INSTALLATION_MATRIX_D2102012

INSTALLATION REQUIREMENTS MATRIX CONTINUED

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