FORM100001-UCA636273-88924

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This assessment is to be completed only by

SITHFAB201 - Provide Responsible Service of Alcohol

To be completed only by

Instructions

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Declaration

This assessment is to be completed only by

Element 1 of 4

This section relates to Element 1 in your course notes.

Click Here to Download Course Notes

You can save this PDF document (to a known location on your computer) and resume it later at any time.

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Only people who drink can experience the harm that can be associated with liquor Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Government and Community Concerns" which is located in "Element 1" of your course notes.

True False

This assessment is to be completed only by

Liquor laws determine which of the following?

Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Government and Community Concerns" which is located in "Element 1" of your course notes.

WHERE liquor can be sold

WHEN alcohol can be consumed HOW  liquor can be sold

WHO can consume alcohol All of the above

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Licensees do NOT have an obligation under the liquor laws to Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Government and Community Concerns" which is located in "Element 1" of your course notes.

Minimise the harm associated with liquor abuse

Encourage responsible attitudes towards the sale and consumption of liquor Ensure the patrons do not eat unhealthy food

Ensure the sale and consumption of liquor contributes to, and does not detract from, the amenity of community life

This assessment is to be completed only by

caused to the community by alcohol? List three (3) answers

Please type your answer in the box below (Max 1000 characters):

Hint: This question refers to information found in the section titled: "The Impact of Alcohol Abuse / Misuse on the Community" which is located in "Element 1" of your course notes.

1. Harm to family members and to friends and colleagues, as well others.

2. Harm to industry through absenteeism, premature retirement, and impaired or lost productivity.

3. Abusive behavior, vandalism, unruly crowds, crime and accidents cause undue stress to the general public and communities as a whole

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spent responding to alcohol-related crime by which agency?

Please type your answer in the box below (Max 1000 characters):

Hint: This question refers to information found in the section titled: "The Impact of Alcohol Abuse / Misuse on the Community" which is located in "Element 1" of your course notes.

This assessment is to be completed only by

Muhammad Rohail Iyaz

List four (4) key agencies involved in regulation and enforcement of licensing laws and RSA. List four (4) answers Please type your answer in the box below (Max 1000 characters):

Hint: This question refers to information found in the section titled: "Key Agencies" which is located in "Element 1" of your course notes.

1. NSW Office of Liquor, Gaming and Racing (OLGR)

2. Director General, Department of Trade and Investment, Regional Infrastructure and Services 3. NSW Police Force

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Which one (1) of the following is NOT one of the roles of the NSW Office of Liquor Gaming and Racing (OLGR)? Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Key Agencies" which is located in "Element 1" of your course notes.

Collaborate with the NSW Police on harm minimisation and compliance strategies; coordinate and promote liquor accords

Administering the responsible service of alcohol and responsible conduct of gambling training schemes Approve liquor licence applications and disciplinary matters

Provide free eNews service to its stakeholders, including staff and managers working in the liquor industry.

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ensure you comply with RSA. List two (2) answers

Please type your answer in the box below (Max 1000 characters):

Hint: This question refers to information found in the section titled: "What is RSA?" which is located in "Element 1" of your course notes.

1. Recognize the signs of impending intoxication and do not serve anyone at this point 2. Do not serve anyone who arrives at your establishment already intoxicated

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Element 2 of 4

This section relates to Element 2 in your course notes.

This assessment is to be completed only by

Licencees can be held responsible for the actions of their patrons once they have left the licensed premises Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Public Interest and Venue Conduct" which is located in "Element 2" of your course notes.

True False

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area

Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Disturbance Complaints" which is located in "Element 2" of your course notes.

True False

This assessment is to be completed only by

What is the maximum fine that can be given to someone found supplying liquor to an intoxicated patron? Please type your answer in the box below (Max 1000 characters):

Hint: This question refers to information found in the section titled: "Intoxication" which is located in "Element 2" of your course notes.

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intoxication. Which of the following is NOT one of those steps? Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Intoxication" which is located in "Element 2" of your course notes.

Refuse to serve the intoxicated person any more alcohol Ask the intoxicated person to leave the premises

Contact, or attempt to contact, the police for assistance in removing the person

Contact the family of the patron so that they can remove the patron from the premises

This assessment is to be completed only by

Who can be prosecuted if they are found supplying liquor to an intoxicated patron?  Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Intoxication" which is located in "Element 2" of your course notes.

Management, staff, club directors, volunteers and other patrons Management and staff only

Management, staff, and club directors only

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An intoxicated person:

Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Intoxication Defined" which is located in "Element 2" of your course notes.

Is always disorderly

Might NOT have been drinking alcohol or taking drugs Is judged as having been affected by alcohol

 None of the above

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Some signs of intoxication include:

Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Intoxication Defined" which is located in "Element 2" of your course notes.

Muddled speech, Drinking a lot of water & Unable to concentrate Slurred Speech, Rude behaviour & Dropping a drink

Pestering (annoying) others, Lighting a Cigarette & Have difficulty counting money Slurred Speech, Unable to concentrate & Drinking a lot of water 

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For the purposes of the liquor laws, a person is considered to be intoxicated if: Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Intoxication Defined" which is located in "Element 2" of your course notes.

The person's speech, balance, coordination or behaviour is NOT noticeably affected; but it is reasonable, to believe that they have consumed too much liquor. The person's speech, balance, coordination or behaviour is noticeably affected; and it is reasonable, to believe that these changes are the result of the consumption of liquor. They have a blood alcohol level of over 0.05% The person has has consumed more than 2 drinks per hour for over 2 hours in a row.

This assessment is to be completed only by

The ''What's Your Plan B?'' drink driving campaign is aimed at: Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "What’s Your Plan B? – NSW Centre for Road Safety Campaign." which is located in "Element 2" of your course notes.

Getting people home safely after a night out Increasing revenue for the NSW Police Service

Eliminating the need for Random Breath Testing (RBT) units Encouraging people to avoid drinking

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The ''Department of Health and Aging National Binge Drinking Campaign'' is aimed at: Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Department of Health and Aging National Binge Drinking Campaign" which is located in "Element 2" of your course notes.

Raising awareness of the harms and costs associated with drinking to intoxication

Delivering personally relevant messages to encourage people to assess and modify their behavour All of the above

None of the above

This assessment is to be completed only by

What are the standard trading hours for hotels and registered clubs (except vessels)? Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Trading Hours" which is located in "Element 2" of your course notes.

Monday to Saturday - 5am to midnight, Sunday - 10am to 10pm Monday to Saturday - 5am to midnight, Sunday - midday to midnight Monday to Saturday - midday to midnight, Sundays - closed

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Which of the following are acceptable forms of ID to prove age? Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Evidence of age" which is located in "Element 2" of your course notes.

Current University Student Card Passport from any country

Motor vehicle licence which has expired less than 3 years ago Medicare Card

All of the above

This assessment is to be completed only by

date of birth is the 28th of September 1995, how old will they be on the 1st of December 2015? Please type your answer in the box below (Max 1000 characters):

Hint: This question refers to information found in the section titled: "Checklist for evidence of age" which is located in "Element 2" of your course notes.

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An example of a promotion that is acceptable is:

Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Sale of Undesirable Liquor Products" which is located in "Element 2" of your course notes.

Skulling games

Drinking from test tubes Yard glasses (1.4 litres) Free Water

None of the above

This assessment is to be completed only by

'One free alcoholic ice-block per person upon entry'. Which of the following statements is true? Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Sale of Undesirable Liquor Products" which is located in "Element 2" of your course notes.

The poster is unacceptable as it is advertising free drinks

The poster is unacceptable as it is advertising alcoholic ice blocks

The poster is unacceptable, but the promotion of `happy hours` is acceptable under some circumstances All of the above

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Banning Orders may be in place for some patrons. Which of the following is NOT true? Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Banning orders" which is located in "Element 2" of your course notes.

In imposing a ban on a patron, the Authority must be satisfied that that the person has been repeatedly drunk, violent, quarrelsome or disorderly on or in the immediate vicinity of the premises. A person banned by the Authority commits an offence if they attempt to enter, or remain in, the licensed premises to which the order relates. Banning Orders are made by people with a drinking problem to voluntarily exclude themselves from licensed premises.

This assessment is to be completed only by

In imposing a ban on a patron, the Authority must be satisfied that that the person has been: Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Banning orders" which is located in "Element 2" of your course notes.

Violent on or in the immediate vicinity of the premises Disorderly on or in the immediate vicinity of the premises

Repeatedly drunk on or in the immediate vicinity of the premises All of the above

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Who can be held liable for the offence of supplying alcohol to a person who is under 18 years of age?  Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Minors" which is located in "Element 2" of your course notes.

Licensee, staff and other patrons, including minors Licensee and staff only

Management, staff and club directors

Management and other patrons - staff cannot be prosecuted

This assessment is to be completed only by

What is the maximum fine that can be given to an adult found supplying liquor to a minor? Please type your answer in the box below (Max 1000 characters):

Hint: This question refers to information found in the section titled: "Minors" which is located in "Element 2" of your course notes.

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they are 18 or 19 years old. What should you do?

Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Remote Sales" which is located in "Element 2" of your course notes.

Leave the order as the customer who made the order is known to be over 18 years of age.

Ask for some identification. If the identification confirms that he is 18 or older you can leave the order with him. Nothing, it is illegal to deliver alcohol to a customer's home. They must purchase it in person at a licensed premises.

Do NOT leave the order as this is not the person who ordered the alcohol.

This assessment is to be completed only by

Which of the following is considered to be a ''responsible adult'' for a minor?  Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Responsible adult" which is located in "Element 2" of your course notes.

Any person over the age of 18 years who can produce acceptable evidence of age A parent, step-parent or guardian of the minor

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notes  - According to this sign: 

Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Regulated signage" which is located in "Element 2" of your course notes.

People under the age of 18 cannot enter licensed premesis

It is illegal to obtain alcohol on behalf of a person under the age of 18 People under the age of 18 must not work in a licensed venue

It is illegal to serve anything to a person under the age of 18

This assessment is to be completed only by

In what type of venue must the 'Minors Area Authorisation sign' be displayed? Please type your answer in the box below (Max 1000 characters):

Hint: This question refers to information found in the section titled: "Regulated signage" which is located in "Element 2" of your course notes.

This sign is to be displayed in areas of the hotel that have been approved to allow minors to enter with a responsible adult.

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If you want to obtain the required signage for a licensed venue, which organisation should you contact? Please type your answer in the box below (Max 1000 characters):

Hint: This question refers to information found in the section titled: "Regulated signage" which is located in "Element 2" of your course notes.

This assessment is to be completed only by

Muhammad Rohail Iyaz

in deciding if the product should be banned?

Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Sale of Undesirable Liquor Products" which is located in "Element 2" of your course notes.

They are considered to appeal to minors They encourage rapid alcohol consumption They are considered too expensive.

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consumption? 

Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Sale of Undesirable Liquor Products" which is located in "Element 2" of your course notes.

Serving patrons half measures of spirits on request

Supplying liquor in standardised quantities that can be recognised by patrons Buy one get one free deals

Having non-alcoholic and low alcohol beverages available

This assessment is to be completed only by

Element 3 of 4

This section relates to Element 3 in your course notes.

Click Here to Download Course Notes

You can save this PDF document (to a known location on your computer) and resume it later at any time.

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Sugar Syrup, Splash of Soda Water, Lemon Wedge to Garnish. Please type your answer in the box below (Max 1000 characters):

Hint: This question refers to information found in the section titled: "What is a standard drink?" which is located in "Element 3" of your course notes.

This assessment is to be completed only by

Muhammad Rohail Iyaz

The answer was incorrect.

How many standard drinks are there in an average restaurant serving of 150ml red wine? Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "What is a standard drink?" which is located in "Element 3" of your course notes.

1 2.4

1.4 to 1.6 7 to 8

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What is the legal limit of Blood Alcohol Concentration (BAC) for drivers in Australia who have no licence restrictions? Please type your answer in the box below (Max 1000 characters):

Hint: This question refers to information found in the section titled: "Effects of Alcohol" which is located in "Element 3" of your course notes.

This assessment is to be completed only by

Muhammad Rohail Iyaz

From the following list, what are three (3) examples of the long-term effects of alcohol abuse? Select one (1) answer Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Effects of Alcohol" which is located in "Element 3" of your course notes.

Alcohol dependence, Sexual problems, and Risk taking behaviour

Cirrhosis of the liver, Cancer of the mouth, and Heart muscle contraction  Cancer of the mouth, Alcohol dependence, and Sexual problems

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Which of the following are three (3) short term impacts of excessive drinking on a single day? Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Effects of Alcohol" which is located in "Element 3" of your course notes.

Improved sexual function, Stress, and Heart Problems Risk taking behaviour, Stress, and Reduced risk of falls

Risk taking behaviour, Improved sexual function, and Heart Problems Risk taking behaviour, Stress, and Heart Problems

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Which of the following can affect how a person reacts to alcohol? Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Factors that affect susceptibility to alcohol" which is located in "Element 3" of your course notes.

Medical conditions such as pancreatitis Mental health problems

The use of illicit or recreational drugs Age of the person

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List one (1) reason women might be more susceptible to the effects of alcohol Please type your answer in the box below (Max 1000 characters):

Hint: This question refers to information found in the section titled: "Factors that affect susceptibility to alcohol" which is located in "Element 3" of your course notes.

This assessment is to be completed only by

Muhammad Rohail Iyaz

Women tend to have a smaller body size and a higher proportion of body fat than men. As alcohol is not taken up by fatty tissues, for women, a given amount of alcohol is distributed over a smaller body volume with less absorption. In addition, the ability to break down alcohol is limited by the size of the liver, and women on average have smaller livers than men.

symptoms. What else might the customer have consumed which could have contributed to their condition? Please type your answer in the box below (Max 1000 characters):

Hint: This question refers to information found in the section titled: "The effects of alcohol on different people" which is located in "Element 3" of your course notes.

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Which of the following is equal to one (1) standard drink? Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "What is a standard drink?" which is located in "Element 3" of your course notes.

1 glass of wine (100ml)

1 can of mid strength beer (3.5%) 1 nip of spirits (30ml)

All of the above

This assessment is to be completed only by

How many standard drinks are there in a 375ml can of mid-strength beer? Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Standard Drinks" which is located in "Element 3" of your course notes.

0.8 1 1.4 1.5

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measure the 30ml of whiskey?

Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Standard Drinks" which is located in "Element 3" of your course notes.

Use a free flow spirit pourer and count to 3 Use a free flow spirit pourer with a 30ml jigger Use a free flow spirit pourer with a 45ml jigger Use the plimsoll line on a glass

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have a nip of coffee Liqueur. How many standard drinks has Mary had? (Round to the closest whole number) Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Standard Drinks" which is located in "Element 3" of your course notes.

4 5 7 9

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This question follows on from the last question. Why might Mary be feeling stronger effects of intoxication than Joe? Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Factors that affect susceptibility to alcohol" which is located in "Element 3" of your course notes.

Women tend to have a smaller body size than men, and don't process alcohol as quickly Mary may have eaten more than Joe

Joe might have had a coffee to sober up Mary might be a regular alcohol drinker

This assessment is to be completed only by

What does the 150ml plimsoll line on a wine glass indicate? Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Measuring Wine" which is located in "Element 3" of your course notes.

One (1) standard drink Two (2) standard drinks

The standard 150ml volume of wine that restaurants serve per glass

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Element 4 of 4

This section relates to Element 4 in your course notes.

This assessment is to be completed only by

List three (3) strategies you can use to prevent intoxication. List three (3) answers Please type your answer in the box below (Max 1000 characters):

Hint: This question refers to information found in the section titled: "Strategies for Preventing Intoxication" which is located in "Element 4" of your course notes.

1. waiting for patrons to re-order their drinks, rather than topping them up

2. restricting the number of drinks that can be purchased at one time, particularly for large venues where patrons can be regularly buying drinks for others who maybe drunk

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List two (2) non-alcoholic drinks you could offer to a customer? List two (2) answers Please type your answer in the box below (Max 1000 characters):

Hint: This question refers to information found in the section titled: "Strategies for Preventing Intoxication" which is located in "Element 4" of your course notes.

This assessment is to be completed only by

Muhammad Rohail Iyaz

1. Water 2. Juice

methods could he have used to authenticate it?

Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Strategies for Preventing Underage

Drinking, and Second Party Sales (including Evidence of Age)" which is located in "Element 4" of your course notes. Make sure the document includes a hologram or other security feature Feel around the photo, birth date and edges of the card, especially a card enclosed in plastic (laminate) - wrinkles, bumps and air bubbles could mean the document has been altered Use a UV/black light if you have one to help identify false or altered IDs Compare the photo with the patron presenting the document All of the above

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What are three (3) things that should be included in a good House Policy? List three (3) answers Please type your answer in the box below (Max 1000 characters):

Hint: This question refers to information found in the section titled: "Ways to Develop and Implement House Policies" which is located in "Element 4" of your course notes.

This assessment is to be completed only by

Muhammad Rohail Iyaz

1. ensuring quality food is always available 2. not conducting irresponsible liquor promotions 3. not serving minors or intoxicated patrons

What is one (1) transport option you could offer to an intoxicated patron? Please type your answer in the box below (Max 1000 characters):

Hint: This question refers to information found in the section titled: "Ways to Develop and Implement House Policies" which is located in "Element 4" of your course notes.

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about the house policy and the reasons for it?

Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Ways to Develop and Implement House Policies" which is located in "Element 4" of your course notes.

The house policy are rules set by the venue, and the you are not able to break the rules The house policy is in place to ensure the safety of the customers and the staff According the hourse policy you can only serve a single 30ml shot of rum in the drink, but the customer is welcome to come back and request a second drink later in the evening. All of the above None of the above

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What are the two (2) types of Liquor Accords in NSW? List two (2) answers Please type your answer in the box below (Max 1000 characters):

Hint: This question refers to information found in the section titled: "Liquor accords and RSA" which is located in "Element 4" of your course notes.

1. Local Liquor Accords 2. Precinct Liquor Accords

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do?

Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Drink Spiking" which is located in "Element 4" of your course notes.

Call an ambulance if the victim is unconscious or ill Make sure the victim is in a safe place Clear the table so that nobody else accidentally consumes the spiked drink Contact the police Record the details of the incident All of the above

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what action should he take?

Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Fake or altered identification" which is located in "Element 4" of your course notes.

Contact the police and restrain the patron until they arrive Refuse entry to the establishment and contact the police

Confiscate the ID and throw it in the bin so it cannot be used again Confiscate the ID and send it to the OLGR for investigation

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spirits. What should you do?

Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "Refusal of Service" which is located in "Element 4" of your course notes.

Politely refuse the request

Point out posters/signs behind the bar to reinforce your decision Use open, non-threatening body language

Offer them a non-alcoholic alternative All of the above

This assessment is to be completed only by

attendant. What does the bar attendant do to handle this situation? Please type your answer in the box below (Max 1000 characters):

Hint: This question refers to information found in the section titled: "Video 3 - Refusal of Service" which is located in "Element 4" of your course notes.

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manager does to make sure the situation does not escalate:

Please type your answer in the box below (Max 1000 characters):

Hint: This question refers to information found in the section titled: "Video 3 - Refusal of Service" which is located in "Element 4" of your course notes.

This assessment is to be completed only by

Muhammad Rohail Iyaz

1. He was polite

customer becomes aggressive? 

Please type your answer in the box below (Max 1000 characters):

Hint: This question refers to information found in the section titled: "Video 3 - Refusal of Service" which is located in "Element 4" of your course notes.

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polite way, and point out the reasons for your decision to not serve them). Please type your answer in the box below (Max 1000 characters):

Hint: This question refers to information found in the section titled: "Video 4 - House Policy" which is located in "Element 4" of your course notes.

This assessment is to be completed only by

Muhammad Rohail Iyaz

1. By law we cannot serve you, so i am going to have to ask you to leave the premises. 2. Calls for management or security officer.

Which of the following observations can help you determine if a customer is intoxicated? Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "HOW ELSE TO DETERMINE IF SOMEONE IS INTOXICATED" which is located in "Element 4" of your course notes.

Does the person smell of alcohol?

How long has the person been drinking?

Was the person affected by alcohol when they arrived? How much alcohol have you seen the person drink? All of the above

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When should you refuse service to a customer?

Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "WHAT TO DO IF SOMEONE IS INTOXICATED" which is located in "Element 4" of your course notes.

When you have proof that they are intoxicated

When you have a reasonable belief that they are intoxicated When they have not ordered any food yet

When they are dressed in a way you feel is innapropriate

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Which of the following is recommended when refusing service to a customer? Please select the most correct answer from the options below:

Hint: This question refers to information found in the section titled: "WHAT TO DO IF SOMEONE IS INTOXICATED" which is located in "Element 4" of your course notes.

Avoid emotion and involved discussions; Use appropriate eye contact;

Adjust speaking pace to match the patron's Use short, simple sentences

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Finished?

This assessment is to be completed only by