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Cisco Networking Academy Program

A model for education E-Quality

Isaac Majerowicz

Technical Manager – International Operations

Cisco Networking Academy Program

(2)

UN Secretary-General Kofi Annan's

Message to "The Net World Order: Bridging the

Global Digital Divide", Conference hosted by the Business Council for the UN

New York, 18 June 2003

“With governments themselves acknowledging that they cannot

successfully pursue development on their own, there is unprecedented scope

for public-private partnerships that match real investment opportunities

with the real needs of the poor. Even small initiatives can make an enormous difference.

I know that many leaders are rising to the occasion, with creative business

models and initiatives that can help to improve the lives of under-privileged people. The

Cisco Networking Academy Program

under John Chambers, is enhancing

(3)

JAMAICA:

THE STRATEGY

JAMAICA:

THE STRATEGY

Job creation

Human Resource

. Development

Social Development

JAMAICA:

STRATEGY to BRIDGE THE DIVIDE

JAMAICA:

JAMAICA:

STRATEGY to BRIDGE THE DIVIDE

STRATEGY to BRIDGE THE DIVIDE

HUMAN RESOURCE DEVEL

.

4 new Programming Centres

Broaden ICT training to include

5 CISCO Regional Academy

retraining of workforce

Special training for youth,

disabled, prisons

Training in community

National Financing:

A Case Study of Jamaica

Analysis of the type and amount of financing needed in

order for the Latin American & Caribbean countries to

join the information society

WORLD SUMMIT ON THE INFORMATION SOCIETY

(WSIS)

REGIONAL PREPARATORY MEETING

29-31 JANUARY, 2003, DOMINICAN REPUBLIC

Analysis of the type and amount of financing needed in

order for the Latin American & Caribbean countries to

join the information society

WORLD SUMMIT ON THE INFORMATION SOCIETY

(WSIS)

REGIONAL PREPARATORY MEETING

29-31 JANUARY, 2003, DOMINICAN REPUBLIC

(4)

"We see Cisco as an opportunity to

help people get beyond poverty and

help close the digital divide. Reach

Across Houston is a ten year old,

faith-based organization with a

mission to help people get out of

poverty. We are a

Regional

Academy

with seven Locals in

Empowerment Zones."

Benny Sanders

Reach Across Houston, Houston, TX

"We have been delighted with the success of the Cisco

Networking Academy Program. The information economy

demands an unprecedented level of technology literacy

from tomorrow's workers. Yet in many Asia Pacific

countries there is a severe shortage of trained networking

specialists. Our three-year collaboration with Cisco has

helped some of these countries bridge the digital divide,".

Maxine Olson

,

UNDP Malaysia Resident Representative.

“It is a priority for the Ministry of Public Education to

expand the scope of knowledge in the latest areas of

Information Technology for all of Mexico’s students. The

Cisco Networking Academy program has become a

facilitator for this initiative “

Dr. Julio Rubio Oca, Subsecretary of Higher Education and

Science Research

Cisco's Networking Academy

represents one of the finest examples of

strategic philanthropy in all of corporate

America”

(5)

The Cisco Networking Academy Program includes both

Internet and Education are part of government agendas

“The two great equalizers in life are Internet and Education”

“John Chambers – Cisco CEO”

(6)

The Cisco Networking Academy Program

is a comprehensive web-based learning

program designed to teach students

Internet technology skills

It is the largest e-learning

laboratory in the world, with

450,000 students being trained at

more than 10,000 educational

institutions in 150 countries

The current curriculum covers 15

courses of networking and other

areas of Information Technology.

The core curriculum is translated

(7)

Countries:

152

Academies :

10,497

Students:

426,611

Instructors:

24,206

On-Line Tests:

25+ Million

Languages:

9

(8)

Cisco Networking Academy Program

Asia

Pacific

Latin

America

EMEA

US

Japan Canada

Total

Academies

1,137

628

3,219

4,958

187

368

10,497

Graduates

36,280

15,192

39,044 91,790

1,732

8,286

192,324

Instructors

3,280

2,566

7,851

9,270

427

812

24,206

(9)

Cisco Networking Academy Program

Academy Training and Support Structure

LOCAL

LOCAL

REGIONAL

CATC

CATC

(10)

Students and Institutions by Type

High School

2 Year College

4 Year College

Vocational Education

Educational Cooperative

Other

Institution Type

27%

35%

18%

11%

29%

21%

7%

7%

1%

2%

16%

19%

% of Students

% of Institutions

Non-Profit Organization

2%

5%

(11)

The program in Brazil

부천시

2 CATCs, 11 Regional

CCNA Academies and 83

Local Academies

90% of the States

Courses Offered: CCNA,

CCNP, Unix, Java, IT

Essentials, Fundamentals of

Voice and Data Cabling

(12)

What is e-learning ?

1.

E-Learning is learning on Internet-age steroids:

real-time, anywhere,

anytime, networked

2.

Web-delivered ,

typically assembling learning experiences on the fly

from the freshest information

3.

Provides a

mix

of learning methods—virtual classroom, simulation,

collaboration

4.

E-learning embraces the learning process from

assessment through

testing

and sometimes certification

5.

Incorporates registration, payment and charge backs, monitoring

learner progress,

administering

tests and exams, maintaining

learner records

6.

Learner-centric,

personalized, 1:1

(13)

Attribute # 6…

Knowledge

Base

Classroom

Company

Learning

Communities

Instructor

Learner

Interactive

Learner

Web

Based

Outside

Learning

Communities

Virtual

Chat

Chat

E-mail

E-mail

E-Learning

Learner

Learner

Learner

Learner

Learner

Instructor

Learner

(14)

E-learning Architecture

Authoring

Course/Instructional

Designers

Delivery

Course

Delivery

More

Information

Personalized

Learning

Instructor/

Administrator

Management

(15)

Academy Curriculum

(16)

Redes: CCNA & CCNP

CCNA 1: OSI Model, TCP/IP, Cabling

CCNA 2: Router Configuration

CCNA 3: LAN Switching, TCS

CCNA 4: WAN Technologies, TCS

CCNP 1: Advanced Routing Configuration

CCNP 2: Remote-Access Networks

CCNP 3: Multi-Layer Switching

CCNP 4: Network Troubleshooting

(17)

New Courses Sponsored by

IT Industry Leaders:

(18)
(19)
(20)
(21)
(22)

Content Delivery

Delivery

Technical Infrastructure (hardware, software, applications, network,

services) that allow the access of users to the content and resources

of e-learning

Servers

(23)

Education

Universities, Technical Schools,

Community Colleges,

Public and Private High Schools

Civil Society

Int’l Youth Foundation

Cisco Learning Inst. (CLI)

Government and

International

Organizations

US Dept’s of ED,

Labor and HUD,

United Nations, (UNDP,

UNIFEM, UNECA,

UNESCO,

UNRWA),

OAS,

World Bank,

USAID,

ITU

Business

Fluke Networks

Sun

Panduit

HP

Adobe

Public/Private Partnerships:

Education Ecosystem

(24)

Strategic International Partnerships

United Nations

UN Development Program – currently working

together in 35 countries

UN Fund for Women (UNIFEM) – Arab States

UN Economic Commission for Africa (UNECA)

UN Volunteers/UNITeS – 21 in 2002, 42 in 2003

UN Relief & Works Agency for Palestinians

UN Education and Scientific Organization

US Agency for International Development

Leland Initiative – Africa, LDC

Expansion being considered with other bureaus

International Telecommunications Union

Academy Program in Internet Training Centers in 50 countries by the end

of 2003-

(25)

Least Developed Countries Initiative

G-8 Summit in July 2000:

Called for New Public and

Private Sector Efforts to Bridge

the Global Digital Divide

Cisco Is Establishing Its Global Cisco

Networking Academy Program in over

Half the World’s Least Developed

Countries (LDCs)

Strategic Partners:

United Nations Development Program

USAID’s Leland Initiative

(26)

Least Developed Countries Initiative

Results to Date:

39

Participating Countries

(33 LDCs, 6 non-LDCs in Africa)

83

Academies

278

Instructors trained in Africa and Asia

(27)

International Telecommunication Union

Goal

:

To establish 55 Internet Training Centers by 2003.

Aimed at closing the gap in “new economy” IP skills in

developing countries

Alleviate gender digital divide

Internet Training Centers Initiative

for Developing Countries (ITCI-DC)

(28)

Results to Date

52 ITCs established

46 countries

17 LDCs participating

2243 students enrolled

29% female enrollment

101 Instructors trained

60% of the Centers are

Universities, 40% are

Technical Institutes

(29)

Global Distribution

EUROPE

BOSNIA/HERTZEGOVINA,

BULGARIA, KYRGYZSTAN,

POLAND, ROMANIA,

SERBIA, TURKEY, UKRAINE

AFRICA

ANGOLA, CAPE VERDE,KENYA,

MALAWI, MAURITANIA, NIGERIA,

RWANDA,SENEGAL,TANZANIA,

UGANDA, ZIMBABWE

2003

Burkina Faso, Mozambique

ASIA

AFGHANISTAN, BANGLADESH,

CHINA(2), FIJI, INDIA(2),

INDONESIA, MALASYA,

MALDIVES, PAKISTAN,

PHILIPPINES, SAMOA

ARAB COUNTRIES

TUNISIA, YEMEN

2003

Bahrain, Egypt,

Lebanon, Saudi Arabia

AMERICA

BRAZIL, ECUADOR,

HONDURAS, COLOMBIA,

NICARAGUA, PERU

(30)

Latin America/Caribbean

Established

(as of Mar. 2003)

BRAZIL

: University of Brasilia

ECUADOR

: ESPOL

HONDURAS

: UNAH

COLOMBIA

: University of Cauca

NICARAGUA

: National Univ. of Engineering

PERU

: INICTEL

COSTA RICA

: ICE

(31)

Bridging the Digital Divide in the US

Other Non-Traditional Locations

Empowerment Zones

(32)

Cisco Networking Academy Program

Celebrates its Sixth Anniversary

(33)

Success Stories – Gender

Uganda - Makerere University

First Academy established in

a Gender Studies Dept.

Launched on Oct 31

st

, 2002

Strong support from

President, Vice President,

Ambassador

Inaugurated by Min. of

Gender, Labor and Social

Development

3 female instructors trained

59% female enrollment

(34)

Special Project: telecom – focused ITC

Goal:

To strengthen networking

skills within the staff of the

national telecom operators.

Bulgaria: Technical Univ. of Sofia

- 25 BTC employees trained for

free annually

- 50% discount for 25 BTC

employee

Turkey: Ankara University

- Subsidize fees for 50 telecom

staff

(35)

Success Stories – Latin America

ESPOL- Ecuador

ITC # 1 in enrolled students :

316

67 women (21%)

Additional curriculum:

(36)

In Colombia, five native

Indian tribe members

study on Saturdays

From Coffee-Growing to CCNA Training

Students expressed

interest in program – two

began studying August

2001

Representing the

Arhuaco, Kogui and

Arzario ethnic groups

Local Academy

(37)
(38)
(39)

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