PeopleNet Customer Support
888-346-3486
Driver Terminal
™The PeopleNet Wireless Fleet System makes it easy
for drivers and dispatchers to communicate with each
other. This guide will help you familiarize yourself with
the features and controls of the PeopleNet system so
you can use it efficiently.
SAFETY: Please do not operate the PeopleNet system while your vehicle is moving.
PEOPLENET CUSTOMER SUPPORT: If you have any questions concerning the PeopleNet
Wireless Fleet System, call our customer support team, which is available 24 hours a day, 7 days a week at (888) 346-3486, or 111 on your voice handset.
Hardware
ONBOARD COMPUTER: Holds the wireless transceiver, which sends data and voice communications over the wireless network, and the GPS receiver, which uses GPS satellites to monitor vehicle location.
The onboard computer was designed to be updated with the latest equipment software. As new products, features, and services are launched, your PeopleNet system is automatically updated via OTAP® over-the-air-programming. During upgrades, the
system is unavailable for sending or receiving messages.
Keyboard
The keyboard enables drivers to send detailed messages. Without the keyboard, only pre-programmed messages or multiple choice form messages can be sent. Each keyboard is shipped with a protective cover to keep it clean and prevent damage. If you are having problems with the keyboard, check the lock status feature in the LOCK STATUS section under MENU. The Smart Lock feature is designed to prevent accidental keystrokes. It must be set to unlock mode for the F8, F9, F10, Pause Break, Pg Up/Pg Dn and Enter keys to work.
Message Display Menu Features
The menu screen allows you to adjust settings, manage your address book, view PerformX vehicle performance information and reboot the computer. Press BACK or F8 to return to the previous screen. Press PAUSE BREAK to return to the idle screen.
Feature
Definition
In-Cab PerformX Allows you to view engine and driving performance information for the trip. This feature is available to PerformX® users only.
Login Allows you to log into the eDriver Logs® program.
This feature is available to eDriver Logs users only. Driver Log Allows you to access the eDriver Logs menu. Logout Allows you to log out of the eDriver Logs program.
Dispatches Allows you to view an automated dispatch of the stops on your route. As you arrive and depart from these locations, the computer may request your confirmation and may present you with additional messages or forms. This feature is available to Automated Messaging users only.
Email Addresses Allows you to manage your personal address book (Back/Select/Add).
Diagnostics Info Provides information about the performance and settings of the computer, including GPS and cell strength (Back).
Display Configuration
Brightness Allows you to adjust the backlighting of the message display (Normal/Low/Off).
Blanking Timing Allows you to adjust the display backlighting time after no interaction. If you receive a message after your screen dims, the display will automatically light (30 Seconds/5 Minutes/Always On).
Switch Lights Allows you to adjust the button backlighting (Same as Screen/Always Off/Always On).
Sound Level Allows you to control the volume of the new message sound level (High/Medium/Low). For some users, an added setting of Off may be displayed. When chosen, there will be no audible prompt when a message arrives.
Lock Status Allows you to lock the keyboard, preventing inadvertent keystrokes (Unlock/Smart Lock).
Distance Units Allows you to select U.S. or metric measurements (Miles/ Kilometers) for display of units for In-Cab PerformX. Display Time Zone Allows you to select a time zone for the display of dates and times on the main idle screen only.
Daylight Savings Allows you to enable or disable daylight savings time for display on the main idle screen only.
Message Display
The message display is where drivers view and send data messages. You can view four lines at a time with 20 characters per line. The fourth line displays actions that you can perform. The display includes two triangular scroll buttons, three rectangular action buttons and a speaker to alert you to new messages. When the system is not
DO NOT USE WHILE VEHICLE IS IN MOTION BACK PROCEED BACK
F8 Key: Selects left action button on the display screen.
F9 Key: Selects center action button on the display screen.
F10 Key: Selects right action button on the display screen.
Pause Break: Returns to idle screen
- If reading a message, it will be saved in SAVED mailbox.
- If sending/replying to a message, it will be saved in DRAFTS mailbox.
Page Up: Moves cursor up on the display screen.
Page Down: Moves cursor down on the display screen.
Enter: Moves to the next step in a sequence.
Display: Holds 80 characters per screen (4 lines).
Action Items: Bottom line of display describes options.
Action Buttons: Three buttons that activate the action items.
Scroll Arrows: Use up and down buttons to scroll through the display.
Speaker: Provides audible alert for new messages.
F8 F9 F10 Pg Up Pg Dn Enter Pause Break Action Buttons
Action Items Speaker
Arrow up or down to choose a new message. SELECT to display the message.
Arrow up or down to view the message. SAVE to save the message in the saved mailbox. REPLY will allow you to reply to this message. DELETE will allow you to delete this message. You will be asked to confirm your choice. PROCEED to move to the next screen.
USING THE IDLE SCREEN
You will see an idle screen when the system is not in use. Arrow up on the message display or select Page Up on the keyboard to view these screen options.
Up Arrow or Page Up to view these screen options: Day, Date, Time, Direction.
Your distance from the nearest city.
PeopleNet
Fr 02/06 10:19 MST SE 3M W Chanhassen, MN
READ to read new messages. *** YOU HAVE 4 NEW ***
*** MESSAGES ***
READ READ READ
READ A NEW MESSAGE
DO NOT USE WHILE VEHICLE IS IN MOTION BACK PROCEED BACK
FROM: DISPATCH Corporate Freeform Msg Text
BACK REPLY DELETE F DISP Can you pick F DAVE How are you F BEN New load
SELECT
• All new messages must be read and either saved, replied to, or deleted before moving on in the system.
• Back key moves you back one screen.
• Pause Break key on keyboard moves you completely out of any activity. • When addressing a message, press the first letter of the recipient name to jump
to that part of the address book. Key icons you may see on screen:
Indicates the onboard computer is receiving a call. Indicates a voice call is in process.
Indicates a data call is in process.
Indicates OTAP® (over-the-air-programming) is in process.
HELPFUL HINTS
SEND to send new messages.
PROCEED to move to next screen.
Arrow up or down to indicate the message type you wish to send. Forms will be listed alphabetically.
SELECT to choose message type.
PeopleNet
MAIL MENU SEND
DO NOT USE WHILE VEHICLE IS IN MOTION BACK PROCEED BACK Corporate Freeform Preprogrammed Personal Freeform
BACK SELECT
SEND A NEW MESSAGE
NOTE
Corporate Freeform messages are public and will be displayed on the PeopleNet Fleet Manager regardless of recipient.
Personal Freeform messages are private and will NOT be displayed on the PeopleNet Fleet Manager regardless of recipient.
Arrow up or down to indicate the name of your recipient.
SELECT once to select a recipient. Press twice to deselect.
Arrow up or down to indicate additional recipients.
NEXT to proceed to the next step.
ENTER YOUR MESSAGE TEXT.
BACK once to edit the message. BACK twice to edit the address. DONE to proceed to the next step.
URGENT will send the message now. LATER will send the message deferred. DELETE will delete. You will be asked to confirm.
Arrow up or down to review your message. DRAFTS to save it to DRAFTS mailbox. SEND to send message.
Allan D Bob T Clyde E BACK SELECT Allan D *Bob T Clyde E
BACK SELECT NEXT
Msg Text Your message here
BACK DONE
Message will be sent in 12 hours unless URGENT is pressed URGENT LATER DELETE To: Bob T
Msg Text Your message here
BACK DRAFTS SEND
NOTE
If you do not press anything, the message will be sent later and the display will return to the idle screen.Arrow downto view.
FROM: Accumulated time since the last reset. Use the CLEAR button to reset your averages and trip information (hours : minutes).
MPG: Average Miles Per Gallon. AVG SPEED MPH: Average speed. MAX SPEED MPH: Highest speed recorded. MILES: Number of miles traveled. IDLE: Time spent idling (hours : minutes). MOVE: Time spent moving (hours : minutes). OVER RPM: Time spent exceeding company RPM goals. The number after SPD is the company target (hours : minutes).
OVER SPD: Time spent exceeding company speed goals. The number after RPM is the company target (hours : minutes).
XCESS SPD: Time spent moving at an unsafe speed. The number after SPD is the company target (hours : minutes).
LONG IDLE: Time spent idling longer than the threshold set by your company (hours : minutes). NO. LONG IDLE: Number of times vehicle idled longer than the company-set threshold. IDLE THRESHOLD: Number of minutes used to split long and short idle events.
SHORT IDLE: The amount of time you have idled less than the company goal (hours : minutes). NO. SHORT IDLE: The number of times you have idled less than the company goal.
MAIL to select previously read messages.
MENU to proceed to In-Cab PerformX.
Arrow up or down to choose a message. SELECT to display the message. PROCEED to move to next screen.
Arrow downto In-Cab PerformX.
SELECT to view engine performance information.
Arrow up or down to view the message. BACK to return to list of messages. REPLY will allow you to reply to this message. DELETE will allow you to delete the message. You will be asked to confirm your choice.
Arrow up or down to choose your mailbox. Previously read or saved messages will be in the SAVED mailbox.
SENT shows messages already sent.
TOTAL shows number of messages in all mailboxes and percent of memory used.
SELECT to open the mailbox and display messages.
PeopleNet
MAIL MENU SEND
PeopleNet
MAIL MENU SEND
DO NOT USE WHILE VEHICLE IS IN MOTION BACK PROCEED BACK
IN-CAB PERFORMX EMAIL ADDRESSES DIAGNOSTIC INFO BACK SELECT FROM: DISPATCH Corporate Freeform Msg Text
BACK REPLY DELETE SENT 20
TOTAL 29 30%
BACK SELECT
READ/REPLY TO OLD MESSAGES
DRAFTS 3 OUTBOX 1 SAVED 5 FROM: 5 days 21:04 MPG: 5.4 AVG SPEED MPH: 60 MAX SPEED MPH: 63 MILES: 300 IDLE: 0:43 MOVE: 5:01 OVER RPM: 0:15 OVER SPD: 0:18 XCESS SPD: 0:21 LONG IDLE: 0:25
NO. LONG IDLE: 1
IDLE THRESHOLD: 5m
SHORT IDLE: 0:18
NO. SHORT IDLE: 15
All time displayed in hours : minutes.
F DISP Can you pick F DAVE How are you F BEN New load
BACK SELECT
If your company uses PerformX®, you can view real-time engine performance information
for a trip, leg or any report duration. To view data in metric units of measure, select Display Configuration from the main menu.
If your company uses the Trip method of automated dispatching by sending multiple load assignments in one day, the driver may need to start the trip manually. If your company uses Automated Messaging, you will receive automated dispatches of your
stops. As you arrive and depart, you may receive the following messages for each stop.
Approaching. You may receive notification as the vehicle nears the stop. No driver action is required.
Arrived. You will receive an Arrived notification when you stop at the dispatch location. Driver action may be required to confirm the stop if dispatch has not set-up an automatic arrival.
Departed. The driver may receive notification as the vehicle departs the stop. Driver action may be required to confirm the stop if dispatch has not set-up an automatic departure. A dispatch may come in as a new message. This means a specific action of you is required at the stop. SAVE this message, it will be presented to you again when you arrive at the stop and a response will be required.
Once you’ve arrived at all your stops and select ARRIVE, DISPATCHES will be removed from the menu.
MENU to proceed to your reports. SELECT to display Trips.
Arrow up or down to choose TRIPS.
Arrow up or down to choose dispatch. SELECT to open Trip.
Driver can manually close a trip by selecting the Trip Name and pressing YES to end trip. YES to start Trip.
PeopleNet
MAIL MENU SEND
TRIPS MAIL EMAIL ADDRESSES BACK SELECT Load 100209 Dispatch Load 100210 Dispatch BACK SELECT End Trip? Trip 1 NO YES Start Trip? Trip 1 NO YES
START/STOP TRIPS
VIEW DISPATCHES
MENU to proceed to your dispatches. PeopleNet
MAIL MENU SEND
Select the dispatch stop you wish to open. Shipper
Loading Dock 12 Backhaul
BACK VIEW SELECT
SELECT DISPATCHES. If you do not see DISPATCHES listed as a menu option, then no dispatches have been assigned to you.
DISPATCHES
EMAIL ADDRESSES DIAGNOSTIC INFO BACK SELECT
ARRIVE to confirm to dispatch that you are at the location.
NO to return to the list of dispatch stops.
Shipper 1120 Plains Way Atlanta, GA
ARRIVE NO
Arrow up or down to view your dispatches. VIEW to see a description of the stop and distance from destination.
Shipper Loading Dock 12 Backhaul
BACK VIEW SELECT
DEPART to confirm to dispatch that you have left the location.
NO to return to the list of dispatch stops.
Shipper 1120 Plains Way Atlanta, GA
DEPART NO
NOTE
Prompted Arrival: When you reach an arrival point of a dispatch stop and the vehicle stops, the onboard computer automatically will declare your arrival and present you with the appropriate messages for the location. Manual Arrival: If you are at a dispatch stop, but the onboard computer has not presented you with an arrived message, you can manually declare your arrival. (See below.)
Manual Depart: If you have left a dispatch stop, but the onboard computer has not presented you with a departed message, you can manually declare your departure. (See below.) Check with dispatch to determine if you will need to manually depart stops, most depart events occur without driver interaction.
NOTE
Please read your arrived message carefully. When you arrive at a stop in your dispatch, you may receive a form that is specific to that location.MAIL to select previously read form messages. MENU to add, edit or delete email addresses.
DRAFTS contains messages started but saved as a draft before sending (trip reports). OUTBOX contains messages waiting to be sent. SAVED contains messages previously read. SENT contains messages previously sent. TOTAL provides a count of all messages and indicates the amount of memory used. PROCEED to move to next screen. Scroll to email addresses and press SELECT.
Arrow up or down to choose your mailbox. Previously read or saved messages will be in the
SAVED mailbox.
SELECT to open the mailbox and display messages.
ADDto add a new address.
Addresses are displayed in alphabetical order.
Arrow up or down to choose a message. SELECT to display the message.
Enter the email address and press NEXT.
Arrow up or down to view the message. REPLY to reply to this message.
Enter the name and press DONE.
Answer the questions in the form.
NEXT to move to the next question. Continue until all questions are answered.
Arrow up or down to an existing address. Press SELECT to edit/delete address.
EDIT/DELETE.
Arrow up or down to review the entire message. DONE to proceed to the next step.
EDITto edit name or email address. DEL to delete.
Arrow down to review your message. SEND to send message.
DRAFTS to save it to DRAFTS mailbox. URGENT will send the message now. LATER will send the message deferred. DELETE will delete. You will be asked to confirm.
PeopleNet
MAIL MENU SEND
PeopleNet
MAIL MENU SEND
DO NOT USE WHILE VEHICLE IS IN MOTION BACK PROCEED BACK
FROM: BEN
Delivery Confirmation Form Msg Text
BACK REPLY DELETE
Enter Name: Bob Freytag BACK DONE DRAFTS 3 OUTBOX 1 SAVED 5 BACK SELECT DALE GLENN JOHN
BACK SEL ADD
To: BEN
Delivery Confirmation Form Enter the number of pieces
BACK DONE
BOB
BACK EDIT DEL To: BEN
Msg Text Your message here
BACK DRAFTS SEND
Message will be sent in 12 hours unless URGENT is pressed URGENT LATER DELETE Enter the number of pieces delivered 28 BACK NEXT BOB DALE GLENN
BACK SELECT ADD
F DISP Can you pick F DAVE How are you F BEN New load
BACK SELECT
Enter email addr: [email protected]
BACK NEXT
REPLY TO A FORM MESSAGE
MANAGING ADDRESSES
MANAGING MAILBOXES
NOTE
If you do not press anything, the message will be sent later and the display will return to the idle screen.DRAFTS 3 OUTBOX 1 SAVED 5 BACK SELECT EMAIL ADDRESSES DIAGNOSTIC INFO DISPLAY CONFIG BACK SELECT SENT 20 TOTAL 29 30% BACK SELECT
NOTE
You must add the email address before sending messages to OR receiving messages from that address.US Headquarters Canada Contact
PeopleNet PeopleNet Canada (888) 346-3486
4400 Baker Road 1100 Burloak Dr. • Suite 300 (952) 908-6129 Fax Minnetonka, MN 55343-8684 Burlington, Ontario L7L 6B2 [email protected] USA Canada www.peoplenetonline.com
PerformX, OTAP and eDriver Logs are registered trademarks and PeopleNet Driver Terminal is a trademark of PeopleNet Communications Corporation. ©2011 PeopleNet Communications Corporation. All rights reserved. This information is subject to change without notice. Printed in U.S.A. 05/11 D-012-0147-AG