Sabre Virtual Payments Hotel Quick Reference Page 1

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O v e r v i e w

The Sabre Virtual Payments application has been developed to utilize Virtual Credit Card payment technology as an

integral part of the Sabre Red hotel booking workflow.

Process: During the hotel booking process in Sabre, if the customer has opted to use a Virtual Card Number (VCN), the

booking request details will be captured and presented to Sabre Virtual Payments as part of the existing hotel booking

workflow.

On receipt of the booking request details, Sabre Virtual Payments will check security credentials, customer details,

hotel booking requirements and the cost of the hotel booking. Sabre Virtual Payments will then issue and return a VCN

of the required type for that customer. The application then passes the VCN details to Sabre where the form of

payment will automatically be entered, and the hotel reservation will be completed.

Quick Commands

Manually launch the Hotel red app for existing

bookings or hotel GK bookings

HVCC

Cancel a booking with a virtual card

HCXL

*Note, standard cancellation commands will not cancel the virtual

card that has been deployed

Resend hotel fax

RSFX

Identify Client Account Code (CAC) in PNR

5H-SVPHOTEL-xxxxxx

Sell command

0H1‡2 (replace "2" with relevant room rate line number)

_{*For non-CSL users only}

Sell hotel without using Virtual Payments Red

App (i.e. with standard physical card instead)

0H1‡1/GVI4099xxxxxxxxxxxx

Booking a Hotel with Sabre Virtual

Payments

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Conduct a hotel search in the PNR with the

standard HOT commands, including any

qualifiers required.

Check hotel details and rates using standard

commands.

NOTE: To generate a virtual card for guarantee,

the PNR must contain agency address field

When hotel, rate and room type are selected,

enter the sell command 0H1¥1 (or similar,

dependent online number). This will invoke the

Hotel Red App.

Screen 1 summarises the room rate being

booked. Hotels details are read from the Sabre

Hotel profile, however if changes are required,

select edit all.

The traveller details will appear and should be

confirmed as being correct.

For PNR that has multiple passenger names,

the app will allow you to choose which

passenger(s) to associate to the deployment

from a drop-down menu or using an additional

pop-up window when Select Multiple

Passengers option is chosen.

The selected traveller(s) will be sent in the

deployment request for reconciliation and

included on the payment confirmation

document generated to the hotel.

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Screen 2 requires consultants to select the

payment restrictions that will apply to the room

type.

Additionally, custom data fields may require

input. In some instances, this information is

read from the PNR, however there will be

scenarios where input is required.

After selecting next, the following will occur:

1. A virtual card will be issued for hotel

guarantee

2. Deployment remarks will be added to the

PNR

3. The PNR will end and retrieve with

additional deployment remarks being added

4. The credit card authority will be queued for

fax/email to the hotel

A confirmed hotel segment will display in the

PNR with virtual card details within.

S e l l i n g a H o t e l i n S a b r e R e d 3 6 0 w i t h V i r t u a l P a y m e n t s

The Sabre Virtual Payments application is compatible with Sabre Red 360 platform and it has also been adjusted to

enable Content Services for Lodging (CSL) users to continuously utilize the Virtual Card payment technology as an

integral part of the Sabre Red 360 hotel booking workflow.

The initiation of the payment process is being managed through the graphical user interface OR through the command

line, depending if the Sabre Red platform user is CSL enabled or not.

*Temporarily the agencies using Sabre Virtual Payments for hotel payments with CSL in Sabre Red 360 will be able to

use the virtual card payments capability for Sabre GDS content bookings only. Aggregator bookings made through

CSL are forecasted to be integrated into the workflow next year.

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Shop for the required hotel either following the graphical or command driven workflow

Review hotel results including rates, room types and general hotel details

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From the itinerary section in SR360 GUI select the hotel segment to be modified, click modify and select

“change dates”.

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Confirm the new booking dates with “Change” and proceed.

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Managing Passive Hotel Segments

Enter HVCC to manually launch the Hotel Red

App

Enter the hotel fax number. And all other

relevant details. Remember, the fax number

must be correct, as the credit card authority

gets sent here.

Click “Edit” and update the amount if

additional funds are needed to cover

tax or incidentals

Continue as normal and complete to generate

the virtual card. The hotel fax will be queued

once you have completed.

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Adding a Virtual Card to an existing booking

Enter HVCC to manually launch the Hotel Red

App

Complete all fields as required

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Selling a Hotel in Sabre Red 360 with Virtual Payments

For a short time, agencies using Sabre Virtual Payments for hotel payments with the new Sabre Red Workspace will

need to input the sell entry using the manual command line to initiate the payment process. This is a temporary

requirement and will be integrated into the workflow by the end of the year.

Note: This only applies when selling a hotel using Sabre Virtual Payments

Shop for the required hotel either

following the graphical or command

driven workflow

Review hotel results including rates,

room types and general hotel details

When the hotel and room rate has

been chosen, toggle to manual

command to complete the hotel sell

using Sabre Virtual Payments

Continue the sell process using the

standard Virtual Payments hotel sell

commands

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The sell command will invoke the

Virtual Payments Hotel Red App.

Complete the remainder of the

process as usual.

Reading Deployment Remarks

Card Deployment

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Branch PCCs

For branch PCCs set up with different Sabre Virtual Payments card account credentials. The default virtual card

deployment request will be made using the home PCC credentials.

To use branch PCC credentials for

the virtual card deployment request,

adjust the application settings:

Tools -> Options -> Red Apps

Settings -> Sabre Virtual Payments

Hotel -> Use AAA PCC for Request

Group Bookings

As per default the red app automatically ends the PNR upon each hotel sell or modification.

For group reservations it is possible to enable multiple segment sells / modifications, along with the virtual card