Paradisus Río de Oro
Paradisus Río de Oro Resort & Spa
Address:
Playa Esmeralda, Carretera Guardalavaca, Rafael Freyre, Holguín,
Cuba
Postal Code:
007
Tel:
(53-24) 430090 al 94
Fax:
(53-24) 430095
Email:
paradisus.riodeoro@meliacuba.com
Web:
http://www.paradisus-riodeoro.com
General information
Description
Accommodation
Restaurants and Bars
General Services
Royal Service
Yhi-Spa
Meetings & Events
Weddings and Honeymoons
Five Star Plus, Ultra All Inclusive luxury beach resorts of great international prestige. Built on magnificent sites in exotic tourist destinations, in complete harmony with the environment. Renowned for their singular architectural design and unique natural surroundings, Paradisus Resorts in Cuba are also famous for their privileged location in ecological reserves, exclusive beaches, wide variety of bars and restaurants, range of sports and entertainment programs, YHI Spa, Royal Service and Garden Villas.
Holiday resort property of Gaviota, a Cuban tourism group, and operated by Meliá Cuba Hotels International through
a management contract under its Paradisus Resort brand. The resort commenced operations on December 18, 1998.
VARADERO CAyO LARGO DEL SUR CAyO SANTA MARíA CAyO GUILLERMO CAyO COCO SANTIAGO DE CUbA
10 hrs
1 hr. 30 min
9 hrs
-5 hrs
-5 hrs
-5 hrs
-2 hrs
-LA HAbANA HOLGUíN FROM / TO
LOCATION
The resort is located beachfront, within the Bahía Naranjo Natural Park, surrounded by exuberant Caribbean tropical forests. The property is located 56 km from the city of de Holguín; 5 km from Guardalavaca Beach and the local shopping center; 4 km from Marina Gaviota, the aquarium-dolphinarium, Cayo Saetía and Chorro de Maíta; 250 km from Santiago de Cuba and over 800 km from Havana. Access: Land and air.
FEATURES
Open, quiet and refined ambience, surrounded by the exuberant ecological environment of the Bahía de Naranjo Natural Park.
• Airy lobby with Cuban aboriginal ambience, Caribbean forest, spacious
halls and Palapas.
• Exclusive beach- 1 km long- called Playa Esmeralda due to the striking
color of its waters which reflect the surrounding lush vegetation.
• Large swimming pool fringed by exuberant vegetation, Jacuzzi overlooking
the ocean, relaxing hammocks and Palapas.
• Wide culinary offer with 1 buffet and 7 à la carte restaurants, 6 bars,
cafeterias, 24-hour tea time and room service.
• Varied daily activities and nightly entertainment, including variety shows
and live music
• Beach & pool concierge and Life Enriching activities. • Diving is included.
Special Areas
• Royal Service. Butler Service. In-room Spa and Garden Villas. • Las Caletitas, a private cozy beach
• Yhi Spa and Zen area (yoga and tai-chi.) located in the midst of a small
tropical forest overlooking the ocean.
• Convention area with meeting rooms and banquet service. • Botanical garden with orchidary and parks.
• Gazebos and pergolas for weddings and other celebrations.
DESCRIPTION
The hotel covers an area of 113 000 m². Its architectural
design completely blends in with the natural
surroundings and therefore considered a true eco-resort.
Two -story bungalows with modern accommodations
rooms and elegant Junior Suites, Suites, Master Junior
Suites and Garden Villas
RECOMMENDED FOR
Adults only, couples, weddings, honeymoons, spa &
wellness, meetings & events. Also recommended for diving
enthusiasts and for those who prefer the luxury and
comfort of Royal Service.
TRANSPORTATION AND AIRPORTS:
Taxi, car and motorbike rental. ($). Nearest international airport: Holguín International Airport, 72 Km (1 ½ hrs).
DISTANCES AND CONNECTIONS WITH MELIÁ CUbA
ACCOMMODATION
• Telephone in the bathroom and bedroom.
• King or twin size beds. • LCD 32”- TV
• Electric coffee maker with coffee and tea (replenish daily).
• Mini-bar re-stocked daily with bottled water, soft drinks, juices and beer. • Electronic safe deposit box, umbrellas, iron and ironing board.
• Full bathroom with daily bath amenities service, magnifying mirror and hair dryer. • Power (Voltage): 220 V/ 60 H. The bathrooms have been equipped with inlets for equipment up to 50 watts. • 24 -hour room service and pillow menu. Special attentions in superior rooms and to VIP clients.
434 modern double occupancy and single use rooms: Junior Suites and Suites Garden View. Our Junior Suites Deluxe
Garden and Ocean View are especially recommended. There are 2 rooms for the physically challenged and non-smoking
areas. The resort has a Royal Service area with 56 Master Junior Suites and 2 Garden Villas. All the rooms are air
conditioned and feature:
Junior Suite
260 Junior Suites with garden view. Total area: 43 m², with living room- bedroom, bathroom and balcony. King or twin size canopy beds. Located in two-story
bungalows.
Junior Suite Deluxe and Junior Suite Deluxe Ocean View
24 Junior Suites Deluxe garden view and 16 Junior Suite Deluxe Ocean View. Total
area: 49 m², with living room- bedroom, bathroom and terrace with sun loungers
and hammocks. Outdoor shower. King size canopy beds One-story cottages with garden. Luxury Service (*).
Suites Deluxe
2 Suites Deluxe. Total area: 90 m², with hall, bathroom, living room–dining room,
bedroom with bathroom and two balconies. King-size beds with mosquito net.
Located on the top floor of two - story bungalows.
Luxury Service ( *).
Master Junior Suites and Master Junior Suites Ocean View (Royal Service **).
36 Master Junior Suites with garden view, 14 Master Junior Suites with ocean view. Total area: 78 m², with living room, bedroom with large bathroom, hall, walk-in closet and terraces. TV LCD walk-in the livwalk-ing room, Balwalk-inese bed on the terrace, whirlpool tub and outdoor Balinese shower. King size beds with mosquito net.
Located in two-story bungalows in the Royal Service Area.
TyPES OF ROOMS
Luxury Master Junior Suites (Royal Service **)
6 Luxury Master Junior Suites with garden view. Total area: 74 m², with living room, bedroom and large bathroom, hall, walk-in closet and terraces. TV LCD in
the living room, Balinese bed on the terrace, whirlpool tub and outdoor Balinese
shower. King size beds with mosquito net. Private one-story cottages located
beachfront in the Royal Service area.
Garden Villas (Royal Service **)
2 Garden Villas named after Silvio Rodriguez and Juan Almeida, two prominent figures of Cuban culture. Exclusive
chalet-style cottages with special services and private entrance to the hotel. The villas are located beachfront, very
close to the Yhi Spa, surrounded by lush tropical vegetation and Palapas overlooking the ocean. Total area: 370 m² each, with (ground floor) private entrance, dining room with kitchen and terraces, bedroom with king size
beds and mosquito net. Bathroom, walk-in closet, shower, whirlpool tub, sauna and
terraces. Elegantly decorated with works by the Cuban artists whose names they bare. Outdoor Jacuzzi with ocean view, terraces, private garden, outdoor breakfast
Palapas, private swimming pool, look-out tower, direct private access to the ocean
and to Las Caleticas, a dazzling pristine beach.
Maximum occupancy per room: Double occupancy and individual use of double
rooms. In all types of rooms: (2 adults + 1 adult). Only one extra bed per room. Only 2 adults in Master Junior Suites Royal Service. Children are not allowed.
Luxury Service * (Luxury Rooms) • Bathrobe and slippers.
• VIP amenities and bath salts. • Beach / pool towels.
• Daily turndown service and pillow menu. • VIP treatment on arrival and VIP mini-bar. • Luxury welcome cocktail (Champagne and refreshing moist towels).
• Personalized check-in. Early check-in and late check-out (subject to availability). • Reservation guaranteed at à la carte restaurants.
• Luxury Room postcard and farewell gift. • Special assistance during your stay.
Royal Service**( Royal Service rooms) • Bathrobe and slippers.
• VIP amenities and bath salts. • Beach / pool towels. • Beach / pool towel bag (complimentary).
• VIP mini-bar and CD player. • Luxury Room postcard, music CD and Meliá Cuba brochures.
RESTAURANTS
Varied and delicious dining options in 8 restaurants for savoring
Paradisus’ proverbial cuisine, including 6 à la carte restaurants located
in the special area: gourmet, Mediterranean, grill, Tepayanki Japanese, Cuban-Caribbean and International. Wine is served during lunch and dinner. Special order and premium drinks menu ($). Live music in some
restaurants.
La Ceiba:
Buffet restaurant with show cooking. Open air, with capacity for300 people. Hours: Breakfast (07:30 – 10:30), Lunch (12:30-15:00) and
Dinner (18:30 – 22:00).
El Patio: Elegant à la carte gourmet restaurant serving delicious
international specialties. Air-conditioned, with capacity for 50 people.
Hours: Dinner (18:30 – 21:30).
El bohío:
A la carte Cuban restaurant. Open air, with capacity for 50 people. Hours: Dinner (18:30 – 21:30).Mediterráneo: A la carte restaurant specializing in Mediterranean cuisine.
Air-conditioned, with capacity for 50 people. Hours: Dinner (18:30 – 21:30).
Tsuru:
Tepayanki Japanese restaurant with 8 tables, a sushi bar, terrace andan adjoining Tatami room. Air-conditioned, with capacity for 50 people.
Hours: Dinner (18:00 – 22:00).
Santa María:
Grill beach restaurant. A la carte service. Cool openambience offering beautiful views of the ocean and with capacity for 60
people. Hours: 10:00 – 15:00.
La Laguna:
Snack bar barbecue restaurant located in the pool area. Open air, overlooking a natural lagoon and with capacity for 250 people. Hours: Lunch (10:30 – 17:00).Los Helechos. Royal Service Restaurant:
A la carte restaurantspecialized in continental cuisine. Exclusive to Royal Service guests.
Air-conditioned, with service to tables on the terrace. Hours: Buffet Breakfast (07:30 – 10:30), Lunch (13:00 – 14:30) and Dinner (18:30 – 21:30).
bARS
A total of 7 bars and cafeterias for savoring delicious tropical cocktails, snacks and the best national and imported beverages. All the bars have a special orders menu and serve international premium drinks.
Palma Real
(24 hrs). Lobby bar/piano bar with tea time service.El Patio de los Naranjos
(18:00 – 23 :00). Fun Pub, air-conditioned.Music bar La Conga
(10:00 – 18:00). Night club /Karaoke.El Saltón
(10:00 – 18:00). Pool bar.Santa María
(10:00 – 17:00). Beach bar.Royal Service beach bar
(10:00 – 18:00). Exclusive to Royal Serviceguests. Pool concierge service
Royal Service Pool bar
(10:00 – 18:00). Exclusive to Royal Serviceguests. Beach concierge service.
Notice: Opening and closing hours of restaurants and bars can be subject to change according to season and hotel occupancy. There are non –smoking areas in all the restaurants and bars. Reservation required and dress code in effect in theme restaurants during dinner.
Diet and vegetarian offers on request. Continental breakfast and tea time service (juices and pastries during the morning, canapés and Spanish tapas during the afternoons, sparkling wine and champagne throughout the day). 24-hour room service. Dress code in effect in á la carte restaurants. (Shorts, jeans or sportswear not allowed).
GENERAL SERVICES
Fitness Center: Gym located in the Yhi Spa area, with top-notch equipment and a wide variety of exercises. Opened from 07:00 to 21:00 hrs. Fully equipped
with weights, aerobics room and cardio equipment, including treadmills and climber, among others. Trainer available.
Activities and Entertainment: Daily and nightly activities, stretching, beach jogging, aerobics, ping-pong, dart competitions, dominos, carbine shooting range, dance lessons, nautical festivals, Olympic Day, cooking demonstrations,
bingo, international quiz , Spanish, percussion and cocktail lessons, volleyball
and water volleyball tournaments, water basketball, snorkeling, sand sculptures, water gymnastics, cocotanca, football, tai chi and folklore demonstrations. Life
Enriching: wine tasting, lessons in painting and crafts among other activities. Varied pool and beach activities, towel service and games available at the Club House. Evening entertainment and theme shows. Professional variety and participation shows daily (varied during 14 days), and live music every day
with orchestra. Fub Pub opened until 02:00 hrs.
Sports: 3 tennis courts with night lighting, multipurpose court for volleyball,
basketball, futsal, and handball; beach volleyball. Diving lessons for beginners, bicycles, billiards, shooting range, aerobics, archery, giant chess, diving, boat trips to the open ocean. Shuffle board, petanque, mini-bowling, ping-pong, yoga and tai chi sessions, cards and other table games available at the Club
House from 09:00 to 18:00. Special green fee rates at the Varadero Golf Club ($).
Water sports: catamarans, sailboats (Scape, Cha Cha, Captiva, Rumba and Acuafin), kayaks, wind glade boards, pedal boats; snorkel, masks and fins sets;
life jackets, rescue boat. Diving initiation lessons in the pool. Diving included in the open ocean for beginners and certified divers, subject to availability and weather conditions. Prior reservation at the hotel required. Other diving and
marine activities in the dive center (ACUC) and Marina Gaviota ($).
Front Desk –Concierge (24 hrs). Check-in: 15:00 hrs. Check-out: 12: 00 hrs. Late check-out & early check-in ($). 24 –hour telephone and fax services ($), Money exchange. Credit cards issued by US banks are not accepted. Porterage
service.
Internet Center: located in the lobby. PC with internet connection ($).
Medical Services: International clinic opened 24 hours, located 15 minutes
from the hotel by car. In-house doctor and nurse Monday through Saturday,
from 9:00 to 17:00 hrs (primary care).
Physically challenged: Facilities and access ramps, 2 rooms for the physically
challenged. Wheelchairs (On request $).
Security: 24-hour internal security staff. Locks and safes operated with swipe
card. Flame retardant material, alarm system and sprinklers.
Voltage: 220 v (60 Hz). For their convenience, guests are advised to bring
their own converter.
Others: Customer Service: 9:00 a 17:00 hrs. . Non-smoking areas, free parking, laundry ($), grocery and souvenir shop ($), car rental, field trips ($) and other services not included (consult the Font Desk). No pets allowed.
Special attention to repeat clients, wedding anniversaries and birthdays.
Weddings, honeymoons, renewal of vows, Spa, rooms and meeting rooms
services
Beaches: Playa Esmeralda, located approximately 100 m from the hotel, is exclusive to Meliá hotels. Famous for its shallow crystal- clear waters and
sugar-white sand, the beach stretches 800 m along the coastline. Shade areas spotted with umbrellas and sun loungers. Las Caleticas, 200 m of private
beaches reserved only for Royal Service and Yhi Spa guests. Baths, beach bar,
lifeguard service, towels and games in the Club House.
Swimming Pools: The hotel features a large free-form swimming pool, covering
an area of 1 100 m², (maximum depth 1.50 m), with splash section and Jacuzzi. There is a swimming pool and a Jacuzzi in the YHI Spa and a private pool overlooking the ocean in the Royal Service area. Each Garden Villa has its own
pool. Shade areas with sun loungers, baths, pool bar, lifeguard service, towels and games in the Club House.
Health and Beauty: YHI Spa and beauty salon ($). Beauty salon for ladies
and gentlemen, so they can forget everything and think only of themselves.
Extensive service menu rendered by our qualified staff, trained to take care of
ROyAL SERVICE PARADISUS RíO DE ORO
An exclusive hotel within a hotel. The ultimate expression of luxury and comfort at Meliá
Cuba. One of the finest personalized attention areas, offering guests unprecedented
exclusivity and privacy. Royal Service is located in a special area of the hotel and caters
to 56 Master Junior Suites y 2 Garden Villas, provided with the following exclusive
services and facilities:
SERVICES AND FACILITIES • Separate building with direct access. • Lounge –Front Desk -Concierge. • Internet room (free of charge). • Reading room
• Piano bar.
• VIP lounge bar and pool bar with tea time and snack service.
• International restaurant serving breakfast, lunch and dinner (á la carte). • Private pool and walkway to the beach with pool and beach concierge
service.
• 24-hour room service. • Butler Service *
• Personalized private check-in / check-out. Early check-in, subject to availability and late check-out free until 16:00 hrs.
• Welcome cocktail with sparkling wine and refreshing moist towels. Personalized explanation of the different hotels services and facilities. • Assistance and personalized attention throughout your stay. Coordination and priority when booking diving sessions (included) and tennis, etc. • Luggage unpacking, packing and shoe polish *.
• Daily turndown service.
• Personalized in-room coffee service (according to customer preference *). • Personalized mini-bar (according to customer preference *).
• Personalized premium bar (according to customer preference *). • Breakfast in the room (according to customer preference *). • Preparation of the bath *.
• In- room Spa service * ($) (grape, vanilla, and Cleopatra milk baths, sea crystals and Equilibrium Oils).
• Pillow menu *: anti-allergic, anatomic, non-deformable,
multi-elastic-hypoallergenic, duck feather, neck protector, cylindrical with neck support.
• Hydrothermal circuit included at the YHI-Spa • Discounts on massages at the Spa YHI-
• Transfers: airport-hotel-airport and among hotels with Royal Service.
GARDEN VILLAS ROyAL SERVICE
Exclusive, private, elegant and
overflowing with delicate details, the
Garden Villas represent the ultimate
in luxury accommodations and Butler
Service. Guests staying in either of the 2 Garden Villas,
named Silvio Rodriguez and Juan Almeida, are entitled to
all the privileges of Royal Service and will also enjoy:
• Exclusive Butler Service.• Private breakfast, lunch and dinner in the room.
• Special attentions daily and on the day of arrival (bottle of Ron Havana Club 7 years, coffee and sparkling wine).
• Recommended for couples and for those who prefer privacy.
SEGMENTS AND PRODUCTS
yHI SPA AGUAS DE ORO
YHI Spa, synonymous with light, vitality and harmony, is the Meliá Hotels International brand devoted
to wellness, conceived especially for persons who need to renew and revitalize their body, as they forget
their cares and worries. In Cuba, these centers are located on the beach, virtual oases for relaxing in
idyllic natural sceneries which invite guests to relax and awaken their mind in an ambience of exotic
settings, brimming with tropical beauty and spectacular natural landscapes.
The Yhi Spa Aguas de Oro, in the Paradisus Río de Oro Hotel (1,842 m²), was opened in
November, 2008. The facility is located on the coast, surrounded by the exuberant vegetation of the Bahía de Naranjo Natural Parka, a completely ecological area in Holguin province. The spa is situated within the hotel perimeter and close to the Royal Service area and the Garden
Villas, with access to Las Caleticas, an exclusive beach. The spa offers guests magnificent
views of the emerald-green ocean and has been provided with exclusive terraces and eco-Palapas. Ideal for receiving therapeutic treatments or for simply relaxing and unwinding in an
atmosphere of peace, nature and cool sea breeze.
Facilities and Services: Separate building with spa-swimming pools, fitness center and beauty
salon. Well-ventilated reception lounge. Personalized attention provided by highly qualified
therapists and valets. Fresh water, tonic water, tea and infusions service. Towels, bathrobe and slippers. Changing rooms for men and women, provided with bath amenities.
• Individual and double therapy rooms for couples, offering magnificent views of the Atlantic
Ocean.
• A private Jacuzzi by the edge of the ocean
• Natural salt- water swimming pool surrounded by tropical vegetation.
• Private beach with spectacular view of the surrounding cliffs and the ocean.
• Hydrothermal circuit facilities: steam sauna, Balinese shower, Jacuzzis, changing rooms for ladies and gentlemen and the personalized attention of a valet.
• Relaxation room and tea service.
• Beauty salon service for ladies and gentlemen.
• Gym with trainer, state of the art equipment and wide variety of exercises.
Spa treatments ($) A selection of exclusive world-class treatments and massages inspired by
Cuban aromas and flavors:
• Hydrothermal circuit for men and women: “A sensory water journey”.
• Body Massages: “Sensations of Cuba” and tropical facials:” Beauty of Cuba”.
• Programs of one or more days for couples or individual guests: “A day in the Spa”.
• Yhi Spa Guide. Everything you need to know about a spa. . • Special weddings offers:
• Spa Products: The products used are totally professional and manufactured by Germaine de Capuccini.
Open: 7 days a week. Hours: 09:00 - 19:00 www.spawellnesscuba.com
terrace
lobby
HOLGUIN I HOLGUIN II
toilets
CONVENTION AREA 1st Floor
MAPS AND LOCATIONS
ASSEMBLY AND CAPACITIES
The hotel specializes in business and leisure groups, events, meetings,
conferences and incentives.
Provided with 2 multipurpose rooms (2 multiuse), business
center, convention area and alternative locations such as the beach, swimming pool, gardens and others. Rooms arranged in
different formats with capacity ranging from 100 to 350 people.
The following services are available through the hotel group coordinator: audiovisual aids, catering and banquet service, musical groups, decorations, special services and added values
to groups, beach parties and dinners for up to 100 people or
more, with stage, audio and sound equipment. The banquet and meeting rooms are located in the lobby, with outdoor areas for
cocktails and coffee breaks. All have been provided with Internet
connection facilities. There is also an Internet Center in the hotel. The success of your event is guaranteed by our experienced,
friendly and professional staff, trained in the organization and
coordination of all types of activities in the hotel, either directly
or through the Meliá Hotels International Cuba Department of Meetings & Events
Email: meeting@meliacuba.com
PARADISUS RíO DE ORO
Luxury, comfort and refinement in a unique natural environment, ideal for those who crave for peace, exotic
tropical vegetation and stunning pristine beaches. A hotel/ spa, the ideal place for discovering wellbeing and
enjoyment in an ambience for adults only, stylish and service of the highest quality.
* last minute changes can be made to this Fact Sheet, following its publication.
WEDDINGS AND HONEyMOONS
A personal wedding coordinator to take care of every detail. Attractive “Adore Cuba”
programs for engaged couples, especially designed for Paradisus hotels:
WEDDINGS
•Free Wedding and Free Renewal of Vows Programs, with group options
according to the number of nights.
• Luxury Wedding Programs with two attractive offers: “Luxury Wedding in
Paradisus” and “Paradise of Love in Paradisus”.
• Renewal of Vows program, with a minimum stay of 6 nights.
• Symbolic wedding program “Live your Dream”, for those who prefer a
ceremony without legal services.
• Wide offer of additional services on the wedding day: cocktail , dinner, flowers, photos and video, music, beauty & spa, etc.
• Special Honeymoon treatment to newlyweds and Free Honeymoon
programs for stays of several nights.
Our programs include gazebo or alternative locations, notary service, wedding
certificates, wedding cake, sparkling wine and romantic dinners, and many more services and added values for the purpose of making your wedding an occasion you will always treasure.
Ceremonies by the edge of the sea, romantic and exciting places. Special attention to repeat guests and wedding anniversaries.
HONEYMOONS
Program: 6 nights in one or combined Meliá Cuba hotels. Private check
in and late check-out guaranteed, special accommodation, flowers in the room on arrival, bottle of sparkling wine and fruits in the room on arrival,
housekeeping (11:00 - 15:00 hrs), daily turndown service, welcome cocktail,
romantic honeymoon dinner for two, honeymoon breakfast in room the day after arrival, daily attentions in the rooms, special honeymoon gift and weekly cocktail for honeymooners.
www.weddingcubachannel.com
