EMC SourceOne. Products Compatibility Guide REV 54

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Products Compatibility Guide

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EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.

The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind with respect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for a particular purpose. Use, copying, and distribution of any EMC software described in this publication requires an applicable software license.

EMC², EMC, and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners.

For the most up-to-date regulatory document for your product line, go to EMC Online Support (https://support.emc.com). EMC Corporation

Hopkinton, Massachusetts 01748-9103

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Preface

7 Overview

17 Support Statements... 18

Performance Monitor Support... 18

EMC SourceOne products language support...18

EMC SourceOne products localization support... 18

EMC SourceOne product languages supported for archiving and

indexing...19

EMC SourceOne Email Management

21 EMC SourceOne Email Management 7.2 and 7.2 SP2... 22

Supported mail servers... 22

Core component compatibility... 23

Archive compatibility... 28

Other compatibility items...29

Types of attachments indexed by the Native Archive... 34

EMC SourceOne Email Management 7.1 SP1, 7.1 SP2, 7.1 SP3... 35

Supported mail servers... 35

Core component compatibility... 37

Archive compatibility ...42

Other compatibility items...43

EMC SourceOne Email Management 7.0 to 7.0 SP2... 46

Supported mail servers... 46

Core component compatibility... 48

Archive compatibility... 52

Other compatibility items...53

EMC SourceOne Email Management 6.7 to 6.8 SP4... 56

Supported mail servers... 56

Core component compatibility... 58

Archive compatibility... 62

Other compatibility items...63

EMC SourceOne Offline Access

69 EMC SourceOne Offline Access 7.2 and 7.2 SP2... 70

EMC SourceOne Offline Access 7.1 SP1, 7.1 SP2, and S1 7.1 SP3... 71

EMC SourceOne Offline Access 6.7 to 6.8 SP2... 72

EMC SourceOne In Place Migration

75 EMC SourceOne In Place Migration 7.3... 76

EMC SourceOne for File Systems

77 EMC SourceOne for File Systems 7.2... 78

Requirements...78

Compatibility with CIFS or NFS...78

Chapter 1

Chapter 2

Chapter 3

Chapter 4

Chapter 5

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Other compatibility items...79

EMC SourceOne for File Systems 7.1 SP1, 7.1 SP2, and 7.1 SP3... 81

Requirements...81

Other compatibility items...81

EMC SourceOne for File Systems 6.8... 83

Requirements...83

Other compatibility items...84

EMC SourceOne Discovery Manager

87 EMC SourceOne Discovery Manager 7.2 and 7.2 SP2...88

EMC SourceOne Email Management compatibility...88

EMC EmailXtender compatibility...88

EMC SourceOne Discovery Manager Desktop 7.2 Client software

compatibility...88

EMC SourceOne Discovery Manager Web Application requirements

... 89

Auditing and reporting... 91

Server software compatibility... 91

Worker Services compatibility... 92

Language support... 92

EMC SourceOne Discovery Manager 7.1 SP1, 7.1 SP2, and 7.1 SP3... 93

EMC SourceOne Email Management compatibility...93

EMC EmailXtender compatibility...93

Client software compatibility...93

Auditing and reporting... 94

Server software compatibility... 94

Worker Services compatibility... 94

Language support... 94

EMC SourceOne Discovery Manager 7.0 to 7.0 SP2...95

EMC SourceOne Email Management compatibility...95

EMC EmailXtender compatibility...95

Client software compatibility...95

Auditing and reporting... 96

Server software compatibility... 96

Worker Services compatibility... 97

Language support... 97

EMC SourceOne Discovery Manager 6.7 to 6.8 SP4...97

EMC SourceOne Email Management compatibility...97

EMC EmailXtender compatibility...98

Client software compatibility...98

Database compatibility... 98

Server software compatibility... 98

Worker Services compatibility... 99

Language support... 99

EMC SourceOne Archiving for Microsoft SharePoint

101 EMC SourceOne Archiving for Microsoft SharePoint 7.2 and 7.2 SP2... 102

EMC SourceOne Archiving for Microsoft SharePoint...102

EMC SourceOne SharePoint Archive Search...102

EMC SourceOne SharePoint Archive Search Restore... 102

EMC SourceOne SharePoint EBS provider...102

Using VMware... 103

Using EMC Isilon devices...103

Language support... 103

Chapter 6

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Compatibility with Exchange OWA and Domino extensions... 104

EMC SourceOne Archiving for Microsoft SharePoint 7.1 SP1, 7.1 SP2, and 7.1

SP3... 104

EMC SourceOne SharePoint Archive... 104

EMC SourceOne SharePoint Archive Search...105

EMC SourceOne SharePoint Archive Search Restore... 105

EMC SourceOne SharePoint EBS provider...105

Using VMware... 105

Using EMC Isilon devices...106

Language support... 106

Compatibility with Exchange OWA and Domino extensions... 106

EMC SourceOne Archiving for Microsoft SharePoint 7.0 to 7.0 SP2... 107

EMC SourceOne SharePoint Archive... 107

EMC SourceOne SharePoint Archive Search...107

EMC SourceOne SharePoint Archive Search Restore... 107

EMC SourceOne SharePoint EBS provider...107

Using VMware... 108

Using EMC Isilon devices...108

Language support... 108

EMC SourceOne Archiving for Microsoft SharePoint 6.8... 109

EMC SourceOne SharePoint Archive 6.8... 109

EMC SourceOne SharePoint Archive Search 6.8...109

EMC SourceOne SharePoint EBS provider 6.8...110

Using VMware... 110

Language support... 110

EMC SourceOne Archiving for Microsoft SharePoint 6.7 SP2... 111

EMC SourceOne SharePoint Archive 6.7 SP2... 111

EMC SourceOne SharePoint Archive Search 6.7 SP2...112

EMC SourceOne SharePoint EBS Provider 6.7 SP2... 112

Using VMware... 112

Language support... 113

EMC SourceOne for Microsoft SharePoint Storage Management

115 EMC SourceOne for Microsoft SharePoint Storage Management 7.2... 116

Required software... 116

Compatibility with Microsoft Exchange OWA and IBM Domino

extensions... 116

Language support... 117

EMC SourceOne for Microsoft SharePoint Storage Management 7.1 SP1, 7.1

SP2, and 7.1 SP3... 117

Required software ... 117

Compatibility with Microsoft Exchange OWA and IBM Domino

extensions... 118

Language support... 118

EMC SourceOne for Microsoft SharePoint Storage Management 6.7... 118

Supported software...119

EMC Cloud Tiering Appliance (CTA) support...119

Language support... 119

EMC SourceOne Email Supervisor

121 EMC SourceOne Email Supervisor 7.2 ...122

Server and databases ...122

EMC SourceOne Email Supervisor 7.2 Manager... 126

Chapter 8

Chapter 9

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EMC SourceOne Email Supervisor 7.2 Web Application (Reviewer and

Reports) host... 127

EMC SourceOne Email Supervisor 7.2 Web Application (Reviewer and

Reports) end user client... 128

EMC SourceOne Email Supervisor 7.0 and 7.0 SP1... 129

Upgrading from EMC SourceOne Email Supervisor 6.6 or 6.6 SP1...129

Server and databases... 129

EMC SourceOne Email Supervisor 7.0 and 7.0 SP1 Manager... 132

EMC SourceOne Email Supervisor 7.0 and 7.0 SP1 Reviewer... 133

EMC SourceOne Email Supervisor 6.6 and 6.6 SP1... 134

Upgrading to EMC SourceOne Email Supervisor 6.6 or 6.6 SP1 from

EMC EmailXaminer... 134

Server and databases... 134

EMC SourceOne Email Supervisor 6.6 and 6.6 SP1 Manager... 135

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As part of an effort to improve its product lines, EMC periodically releases revisions of its

software and hardware. Therefore, some functions that are described in this document

might not be supported by all versions of the software or hardware currently in use. The

product release notes provide the most up-to-date information on product features.

Contact your EMC technical support professional if a product does not function correctly

or does not function as described in this document.

Note

This document was accurate at publication time. Go to EMC Online Support (

https://

support.emc.com

) to ensure that you are using the latest version of this document.

Purpose

This document includes compatibility information for EMC SourceOne.

Audience

This guide is intended for use by system administrators that are responsible for installing

and maintaining EMC SourceOne.

Revision history

The following table presents the revision history of this document.

Table 1 Revision History

Revision Date

Description

February 23, 2016 (Revision 54)

l _{Updated the Compatibility with CIFS or NFS section} l _{Updated support for Microsoft Internet Explorer}

l _{Updated support for IBM Domino 9.0 or 9.0.1 on Red Hat Enterprise Linux 6.6}

December 9, 2015 (Revision 53)

l Updated instances of IBM AIX 6.2 to IBM AIX 7.1

November 9 (Revision 52)

l Added EMC SourceOne 7.2.2 l _{Removed EMC SourceOne 7.2.1}

l Updated support for Celerra, VNX, Data Domain, Isilon, and NetApp

l _{Updated support for IBM Domino 9.0 or 9.0.1 with Microsoft Windows Server 2012} l Updated content for EMC SourceOne eDiscovery IS1200

l _{Updated EMC SourceOne for File Systems support for CIFS and NFS} l Removed support for EMC SourceOne Email Management 6.6.x l _{Removed support for EMC SourceOne Offline Access 6.6.x} l Removed support for EMC SourceOne Discovery Manager 6.6.x

l _{Removed support for EMC SourceOne Archiving for Microsoft SharePoint 6.6.x}

October 8, 2015 (Revision 51)

l Added EMC SourceOne Email Supervisor 7.2

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Table 1 Revision History (continued)

Revision Date

Description

September 21 (Revision 50)

l _{Added EMC SourceOne Discovery Manager 7.2.1} l _{Added EMC SourceOne Email Management 7.2.1} l _{Added EMC SourceOne for File Systems 7.2.1}

l _{Added EMC SourceOne Archiving for Microsoft SharePoint7.2.1} l _{Added EMC SourceOne for Offline Access 7.2.1}

l _{Added support for Microsoft Windows Server 2012, Standard edition, 64-bit for EMC SourceOne}

Email Supervisor 7.0 SP1

l _{Updated EMC SourceOne Email Management Extensions for IBM Domino support} l _{Updated EMC SourceOne Extensions for Outlook Web Access (OWA) Support}

July 2, 2015 (Revision 49)

l _{Added EMC SourceOne In Place Migration 7.3}

June 10, 2015 (Revision 48)

l _{Added EMC SourceOne Discovery Manager 7.1.3} l Added EMC SourceOne Email Management 7.1.3 l _{Added EMC SourceOne for File Systems 7.1.3} l Added EMC SourceOne for Microsoft SharePoint 7.1.3 l _{Added EMC SourceOne for Offline Access 7.1.3}

April 30, 2015 (Revision 47)

l Added EMC SourceOne Discovery Manager 7.2 l _{Added EMC SourceOne Email Management 7.2} l Added EMC SourceOne for File Systems 7.2 l _{Added EMC SourceOne for Microsoft SharePoint 7.2} l Added EMC SourceOne for Offline Access 7.2

l _{Removed support for EMC SourceOne Email Management 6.5.x} l Removed support for EMC SourceOne Offline Access 6.5.x l _{Removed support for EMC SourceOne Discovery Manager 6.5.x} l Removed support for EMC SourceOne Email Supervisor 6.5 l _{Removed support for Microsoft Exchange 2003}

l Removed support for Microsoft Windows Server 2003 l _{Removed support for IBM Domino 7.0.x and 8.0.x} l Removed support for IBM i 5.4 and 6.1

l _{Removed support for Microsoft Entourage 2004} l Removed support for OWA 2003

November 28, 2014 (Revision 46)

l _{Added the VNX storage model to the list of platforms that are certified to work with EMC SourceOne}

for File Systems using the CIFS protocol. September 25, 2014

(Revision 45)

l _{Updated the supported IBM Notes versions for SourceOne Master and Worker Services for EMC}

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Revision Date

Description

l _{Clarified support for Microsoft Exchange 2013 and Microsoft Exchange 2013 SP1 for EMC SourceOne}

Email Management 7.1 SP1 and 7.1 SP2.

l _{Clarified mail server operating system support for IBM Domino 8.0.x, 32-bit, not using IBM DB2}

database.

l _{Clarified support for OWA extensions.}

l _{Added support for Windows Server 2008 R2, Standard or Enterprise edition, SP1 64-bit for the EMC}

SourceOne console for EMC SourceOne Email Management 7.1 SP1 and 7.1 SP2.

l _{For EMC Isilon devices, removed content in the EMC SourceOne Email Management 7.1 SP1 and 7.1}

SP2 releases, as well as the EMC SourceOne for Microsoft SharePoint 7.1 SP1 and 7.1 SP2 releases, that indicated additional capabilities such as Retention and WORM support are not supported. August 18, 2014

(Revision 44)

l Added support for EMC SourceOne Email Management 7.1 SP2 to EMC SourceOne Email Supervisor

6.6, 6.6 SP1, 7.0, and 7.0 SP1 Server.

l _{Updated compatibility for EMC SourceOne Extension for IBM Lotus Domino for EMC SourceOne Email}

Management 6.6 to 6.8 SP4, 7.0 to 7.0 SP2, and 7.1 SP1.

l Added support for EMC SourceOne Email Management 7.1 SP2 to EMC SourceOne for File Systems

6.8. July 31, 2014 (Revision

43)

l _{Added EMC SourceOne Discovery Manager 7.1 SP2} l Added EMC SourceOne Email Management 7.1 SP2 l _{Added EMC SourceOne for File Systems 7.1 SP2} l Added EMC SourceOne for Microsoft SharePoint 7.1 SP2 l _{Added EMC SourceOne for Offline Access 7.1 SP2}

May 2, 2014 (Revision 42)

l Clarified support for service packs

l _{Removed references to Windows authentication only} l Removed support for Microsoft Windows XP

l _{Updated all 7.1 references to 7.1 SP1}

April 4, 2014 (Revision 41)

l _{Clarified support for Windows Server 2012 R2 Standard edition}

March 17, 2014 (Revision 40)

l _{Updated EMC SourceOne In Place Migration 6.8 section}

l _{Added EMC SourceOne Email Supervisor 7.0 SP1}

l _{Added EMC SourceOne Discovery Manager 7.1 SP1} l Added EMC SourceOne Email Management 7.1 SP1 l _{Added EMC SourceOne for File Systems 7.1 SP1} l Added EMC SourceOne for Microsoft SharePoint 7.1 SP1 l _{Added EMC SourceOne for Offline Access 7.1 SP1}

l _{Added EMC SourceOne Discovery Manager 7.0 SP2}

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Revision Date

Description

l _{Added EMC SourceOne Email Management 7.0 SP2} l _{Added EMC SourceOne for Microsoft SharePoint 7.0 SP2}

l _{Added EMC SourceOne Discovery Manager 6.8.4} l Added EMC SourceOne Email Management 6.8.4

October 18, 2013 (Revision 35)

l _{Added EMC SourceOne Discovery Manager 7.1} l Added EMC SourceOne Email Management 7.1 l _{Added EMC SourceOne for File Systems 7.1} l Added EMC SourceOne for Microsoft SharePoint 7.1 l _{Added EMC SourceOne for Offline Access 7.1}

August 9, 2013 (Revision 34)

l _{Added EMC SourceOne Discovery Manager 7.0 and 7.0 SP1} l _{Added EMC SourceOne Email Management 7.0 and 7.0 SP1} l _{Added EMC SourceOne for Microsoft SharePoint 7.0 and 7.0 SP1}

l Added EMC SourceOne Email Management 6.8 SP3 l _{Added EMC SourceOne Discovery Manager 6.8 SP3}

May, 2013 (Revision 31)

March, 2013 (Revision 30)

l Added EMC SourceOne for File Systems 6.8

January, 2013 (Revision 29)

l _{Added information about EMC SourceOne Email Management 6.8 SP2 hotfix 2}

December, 2012 (Revision 28)

l _{Added EMC SourceOne Discovery Manager 6.8 SP2} l Added EMC SourceOne Email Management 6.8 SP2 l _{Added EMC SourceOne Offline Access 6.8 SP2} l Added EMC SourceOne Email Supervisor 6.6 SP1

October, 2012 (Revision 27)

l _{Added EMC SourceOne Discovery Manager 6.7 SP3} l Added EMC SourceOne Email Management 6.7 SP3

l _{Added EMC SourceOne Email Management 6.8 SP1 support for Domino 8.5.2}

l Clarified VMware support with EMC SourceOne for Microsoft SharePoint 6.6, 6.7 SP2 and 6.8, and

EMC SourceOne for File Systems 6.6 and 6.6 SP1 September, 2012

(Revision 26)

l _{Clarified EMC SourceOne Email Management support for Exchange 2010 personal archives}

July, 2012 (Revision 25)

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Revision Date

Description

l _{Added EMC SourceOne Email Management 6.6 SP2}

l _{Clarified EMC SourceOne Email Supervisor 6.6 support for Windows 2008 R2} l _{Clarified EMC SourceOne Email Management 6.8 SP1 support for Outlook 2010 SP1}

June, 2012 (Revision A24)

l Added EMC SourceOne Discovery Manager 6.8 SP1

l _{Added EMC SourceOne Email Management 6.8 SP1, support for Domino 8.5.3, and additional}

support for Outlook 2010 SP1, 32-bit April, 2012 (Revision

A23)

l Added EMC SourceOne In Place Migration 6.8

April, 2012 (Revision A22)

l Added EMC SourceOne for Microsoft SharePoint 6.8

March, 2012 (Revision A21)

l _{Added EMC SourceOne Discovery Manager 6.8} l _{Added EMC SourceOne Email Management 6.8} l _{Added EMC SourceOne Offline Access 6.8}

l _{Added EMC SourceOne Office Access 6.6 - 6.8 support for S/MIME encryption} l _{Clarified support statement and third party product version support throughout}

l _{Added EMC SourceOne Offline Access client 6.8 support for Citrix XenApp 6.0 for Windows Server}

2008 R2 February, 2012

(Revision A20)

l _{Added EMC SourceOne for Microsoft SharePoint Storage Management 6.7}

October, 2011 (Revision A19)

l _{Added EMC SourceOne for Microsoft SharePoint 6.7 SP2}

l Added support for Remote Desktop Services (formerly Terminal Services) with EMC SourceOne

Offline Access 6.7 or 6.7 SP2 clients

l _{Clarified EMC Atmos CAS device usage with EMC SourceOne Email Management 6.7, SP1, and SP2} l Clarified EMC Data Domain device usage with EMC SourceOne Email Management 6.7, SP1, and SP2

September, 2011 (Revision A18)

l _{Added EMC SourceOne Email Management 6.7 SP2} l Added EMC SourceOne Discovery Manager 6.7 SP2 l _{Added EMC SourceOne Offline Access 6.7 SP2}

l Added EMC SourceOne Email Supervisor 6.6 support for Outlook 2010

l _{Added EMC SourceOne Email Management 6.5 SP2, 6.6 SP1, 6.7, and 6.7 SP1 support for EMC}

DiskXtender for Windows 6.5 SP2, 64-bit, and 6.5 SP3, 32-bit

l _{Added EMC SourceOne Email Management 6.7 and 6.7 SP1 support for EMC Atmos CAS 2.0} l _{Clarified EMC SourceOne Email Management 6.7 and 6.7 SP1 support for Internet Explorer} l _{Clarified EMC SourceOne Email Management 6.6 to 6.7 SP1 SourceOne Extension for IBM Lotus}

Domino kit locations August, 2011 (Revision

A16)

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Revision Date

Description

l _{Clarified EMC SourceOne Email Management 6.6 to 6.7 SP1 OWA extension kit locations}

July, 2011 (Revision A15)

l Added EMC SourceOne Email Management 6.7 l _{Added EMC SourceOne Discovery Manager 6.7} l Added EMC SourceOne Offline Access 6.7

l _{Clarified Firefox and Internet Explorer browser support for EMC SourceOne Email Management}

versions June, 2011 (Revision

A14)

l _{Updated EMC SourceOne for File Systems 6.6 SP1 to support EMC Cloud Tiering Appliance}

l Added EMC SourceOne for File Systems 6.6 SP1

l _{Added EMC SourceOne Email Management 6.6 SP1, including the new direct support for additional}

storage devices.

l _{Added EMC SourceOne Discovery Manager 6.6 SP1}

l _{Clarified VMware support statements for EMC SourceOne Email Management 6.5 and 6.6 versions} l _{Modified SharePoint 6.6, Files 6.6, Discovery Manager 6.6, and EMC SourceOne eDiscovery - Kazeon}

4.5 to indicate support for EMC SourceOne Email Management 6.6 SP1

l _{Clarified general support statement on page 1}

l Added EMC SourceOne Offline Access 6.6.2

l Added EMC SourceOne for File Systems 6.6.

l Added EMC SourceOne Email Management 6.6 support for WIndows 2003 64-bit

l _{Added EMC SourceOne Email Management 6.6 support for the EMC SourceOne console running on}

Windows Server 2008 R2 64-bit June, 2010 (Revision

A08)

l _{Added EMC SourceOne Email Management 6.6} l _{Added EMC SourceOne for Microsoft SharePoint 6.6} l _{Added EMC SourceOne Discovery Manager 6.6} l _{Added EMC SourceOne eDiscovery - Kazeon 4.4}

February, 2010 (Revision A07)

l _{Added EMC SourceOne Email Management 6.5 SP2} l Added EMC SourceOne Email Supervisor 6.5 l _{Added EMC SourceOne Discovery Manager SP2}

l Removed Outlook XP as a supported client for EMC SourceOne Email Management l _{Clarified EMC SourceOne Email Management support for Exchange 2010}

l Added EMC SourceOne Email Management support for Solaris 9 and 10 with Domino 7, 8, and 8.5 l _{Clarified EMC SourceOne Email Management and Discovery Manager requirements for EMC}

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Revision Date

Description

November, 2009 (Revision A06)

l _{Added EMC SourceOne Email Management support for Exchange 2010}

l _{Added EMC SourceOne Email Management support for Exchange clusters running on Microsoft}

Windows Server 2008

l _{Clarified EMC SourceOne Email Management localization kit information}

l _{Removed EMC SourceOne Email Management requirement to use some physical devices when using}

VMware October, 2009

(Revision A05)

l _{Clarified VMware support for EMC SourceOne Email Management 6.5 and 6.5 SP1}

l Added support for Domino 8.0 and 7.0 on IBM i 5.4 for EMC SourceOne Email Management 6.5 and

6.5 SP1

l _{Clarified EMC SourceOne Discovery Manager 6.5 requirements}

l Clarified EMC SourceOne Email Management requirements for EMC EmailXtender support

l _{Added EMC SourceOne Discovery Manager 6.5}

l Added DiskXtender 6.3 SP1 support for EMC SourceOne Email Management 6.5 SP1

July, 2009 (Revision A03)

l _{Added support for Domino 8.5 for EMC SourceOne Email Management 6.5}

l Clarified Active Directory support for EMC SourceOne Email Management 6.5 to include Windows

2008 Active Directory

l _{Clarified Entourage shortcutting support}

June, 2009 (Revision A02)

l _{Added support for Firefox 3.0 for EMC SourceOne Email Management 6.5}

l _{Added list of attachments that are supported for indexing by the EMC SourceOne Native Archive} l _{Added support for use of Notes multi-user with EMC SourceOne Email Management 6.5 clients} l _{Clarified Windows Server 2003 support to include both R2 and non-R2 versions and not include the}

Datacenter edition for EMC SourceOne Email Management 6.5

l _{Clarified Active Directory support to be only for Windows Server 2003 Active Directory for EMC}

SourceOne Email Management 6.5

l _{Clarified that items not covered by this document are not supported}

Initial release.

The EMC SourceOne documentation set includes the following publications:

EMC SourceOne Product Guides

l EMC SourceOne Products Compatibility Guide

l EMC SourceOne Products Security Configuration Guide

EMC SourceOne Email Management

l EMC SourceOne Email Management Installation Guide l EMC SourceOne Email Management Administration Guide l EMC SourceOne Email Management Release Notes

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l EMC SourceOne Email Management Localized Product Release Notes

l EMC SourceOne Auditing and Reporting Installation and Administration Guide l EMC SourceOne Management Pack for Microsoft System Center Operations Manager

Guide

l EMC SourceOne Search User Guide

l EMC SourceOne Disaster Recovery Solution Guide

EMC SourceOne Discovery Manager

l EMC SourceOne Discovery Manager Installation and Administration Guide l EMC SourceOne Discovery Manager Desktop User Guide

l EMC SourceOne Discovery Manager Web Application User Guide l EMC SourceOne Discovery Manager Release Notes

l EMC SourceOne Discovery Manager Localized Product Release Notes l EMC SourceOne Discovery Manager Desktop Quick Reference Cards

EMC SourceOne for File Systems

l EMC SourceOne for File Systems Installation Guide l EMC SourceOne for File Systems Administration Guide l EMC SourceOne for File Systems Release Notes

EMC SourceOne Offline Access

l EMC SourceOne Offline Access Installation and Administration Guide l EMC SourceOne Offline Access User Guide

l EMC SourceOne Offline Access Release Notes

EMC SourceOne Archiving for Microsoft SharePoint

l EMC SourceOne Archiving for Microsoft SharePoint Installation Guide l EMC SourceOne Archiving for Microsoft SharePoint Administration Guide l EMC SourceOne Archiving for Microsoft SharePoint Release Notes l EMC SourceOne Archiving for Microsoft SharePoint Quick Reference Card

EMC SourceOne for Microsoft SharePoint Storage Management

l EMC SourceOne for Microsoft SharePoint Storage Management Installation Guide l EMC SourceOne for Microsoft SharePoint Storage Management Administration Guide l EMC SourceOne for Microsoft SharePoint Storage Management Release Notes

EMC SourceOne Email Supervisor

l EMC SourceOne Email Supervisor Installation Guide l EMC SourceOne Email Supervisor Administration Guide

l EMC SourceOne Email Supervisor Web Application (Reviewer and Reports) Guide l EMC SourceOne Email Supervisor Release Notes

Special notice conventions that are used in this document

EMC uses the following conventions for special notices:

NOTICE

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Note

Presents information that is important, but not hazard-related.

Typographical conventions

EMC uses the following type style conventions in this document:

Table 2 Style conventions

Bold

Used for names of interface elements, such as names of buttons, fields, tab names, and menu paths (what the user specifically selects or clicks)

Italic Used for full titles of publications that are referenced in text Monospace Used for:

l _{System code}

l System output, such as an error message or script l _{Pathnames, file names, prompts, and syntax} l Commands and options

Monospace italic Used for variables

Monospace bold Used for user input

[ ] Square brackets enclose optional values

| Vertical bar indicates alternate selections - the bar means “or” { } Braces enclose content that the user must specify, such as x or y or z ... Ellipses indicate non-essential information that is omitted from the

example

Where to get help

EMC support, product, and licensing information can be obtained as follows:

Product information

For documentation, release notes, software updates, or information about EMC products,

go to EMC Online Support at

https://support.emc.com

.

Technical support

Go to EMC Online Support and click Service Center. Several options for contacting EMC

Technical Support appear on the site. Note that to open a service request, you must have

a valid support agreement. Contact your EMC sales representative for details about

obtaining a valid support agreement or with questions about your account.

Online communities

Go to EMC Community Network at

https://community.emc.com

for peer contacts,

conversations, and content on product support and solutions. Interactively engage online

with customers, partners, and certified professionals for all EMC products.

Your comments

Your suggestions help to improve the accuracy, organization, and overall quality of the

user publications. Send your opinions of this document to

[email protected]

.

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Overview

This guide describes the supported configurations, components, operating systems, and

products that can be used with EMC SourceOne products. This document is organized by

product and version.

Topics in this section include:

l

Support Statements

... 18

l

EMC SourceOne products language support

... 18

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Support Statements

Configurations, components, operating systems, or products that are not listed in this

document are not supported.

EMC SourceOne products support only the third-party product versions that the product

vendor supports, and that are in this document.

Only third parties can support third-party product features which are not documented as

working with EMC SourceOne products. EMC SourceOne products do not support all third

party product features.

If a listed third-party product is no longer supported by the vendor (such as when a

product has reached the end of support), support for that product may be limited or no

longer available. Once a supported product reaches the end of standard support, only

defects reported against an EMC SourceOne product that are reproducible with a

supported version of that product can be addressed. Otherwise, the customer is asked to

upgrade to a current supported version to continue to receive support.

Performance Monitor Support

Microsoft Windows provides Performance Monitor (PerfMon) counters that can systems

management applications can consume to enable administrators to monitor system and

application performance for applications running on Windows, such as EMC SourceOne.

EMC SourceOne publishes a set of performance counters when installed to enable

monitoring of performance of some EMC SourceOne processes.

The EMC SourceOne counters are provided on an As Is basis, technical support for issues

that are related to the performance counters is not available.

EMC SourceOne products language support

EMC SourceOne product language support consists of the following.

l

The list of languages for which each product is localized. Refer to

EMC SourceOne

products localization support on page 18

for the localization support for each

product.

l

The list of languages which the EMC SourceOne Native Archive can process for

archiving and indexing. Refer to

EMC SourceOne product languages supported for

archiving and indexing on page 19

for the archiving and indexing support.

EMC SourceOne products localization support

The languages for which each of the EMC SourceOne products are localized are listed in

appropriate sections for each of the following products.

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Note

EMC SourceOne Email Supervisor is not localized.

EMC SourceOne product languages supported for archiving and indexing

The EMC SourceOne Native Archive supports archiving and indexing for the languages

that are listed in the following table.

EMC SourceOne indexing, search, and display is Unicode compliant. This display means

that any Unicode encoded content can be archived, indexed, searched, and displayed.

The following table lists the special cases. Conversion and indexing uses UTF8 for all

documents. Conversion to UTF8 occurs for all searches before execution.

Refer to

www.unicode.org

for more information about Unicode.

Table 3 Languages supported for archiving and indexing

Afrikaans Faeroese Malay

Albanian Farsi Mongolian

Arabic Finnish Norwegian

Armenian French Polish

Azeri Galician Portuguese

Bahasa German Russian

Basque Greek Serbian

Belarusian Hebrew Slovak

Bengali Hungarian Slovenian

Bulgarian Icelandic Spanish

Catalan Indonesian Swedish

Chinese (Simplified) Italian Tamil

Chinese (Traditional) Japanese Tatar

Croatian Kazak Thai [1]

Cyrillic Korean [1] Turkish

Czech Kyrgyz Ukrainian

Danish Latvian Uzbek

Dutch Lithuanian Vietnamese

English Macedonian Welsh

Estonian

[1] Due to variations in how spaces and punctuation are processed, languages such as Thai and Korean are indexed differently. Keyword searches that are performed on datasets that include objects in those languages must be optimized for each language to ensure the best results.

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EMC SourceOne Email Management

This section describes the supported configurations, components, operating systems,

and products that can be used with the EMC SourceOne Email Management products.

Topics include:

l

EMC SourceOne Email Management 7.2 and 7.2 SP2

... 22

l

EMC SourceOne Email Management 7.1 SP1, 7.1 SP2, 7.1 SP3

... 35

l

EMC SourceOne Email Management 7.0 to 7.0 SP2

... 46

l

EMC SourceOne Email Management 6.7 to 6.8 SP4

... 56

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EMC SourceOne Email Management 7.2 and 7.2 SP2

The following sections included compatibility information for EMC SourceOne Email

Management 7.2 and 7.2 SP2.

Supported mail servers

The following table lists the mail server and minimum versions of operating system

combinations that are compatible with EMC SourceOne Email Management.

Table 4 Mail server compatibility

Mail Server

Mail Server Operating System

Microsoft Exchange 2013 RTM, or SP1. Also refer to the following EMC SourceOne support information:

l _{For Microsoft Exchange 2013, or SP1, refer to the}

section that includes information about Microsoft Exchange virtual organizations and address list segregation or Address Book Policies in Other compatibility items on page 29.

l _{For all Microsoft Exchange 2013 releases, refer to the}

section that includes information about Microsoft Exchange Server 2010 and 2013 personal archives in

Archive compatibility on page 28.

An operating system that Microsoft Exchange 2013 RTM, or SP1 supports.

Microsoft Exchange 2010 RTM, SP1, SP2, or SP3. Also refer to the following EMC SourceOne support information:

l _{For Microsoft Exchange 2010 RTM, SP1, SP2, or SP3,}

refer to the section that includes information about Microsoft Exchange virtual organizations and address list segregation or Address Book Policies in Other compatibility items on page 29.

l For all Microsoft Exchange 2010 releases, refer to the

section that includes information about Microsoft Exchange Server 2010 and 2013 personal archives in

Archive compatibility on page 28.

An operating system that Microsoft Exchange 2010 RTM, SP1, SP2, or SP3 supports.

Microsoft Exchange 2007 RTM, or SP3. Also refer to the section that includes information about Exchange virtual organizations and address list segregation or Address Book Policies in Other compatibility items on page 29.

An operating system that Microsoft Exchange 2007 RTM, or SP3 supports.

IBM Domino 9.0 or 9.0.1, 32-bit or 64-bit, not using IBM DB2 database.

l _{IBM AIX 7.1, 64-bit, using the 64-bit EMC SourceOne Email}

Management Extensions 7.1 SP2 for IBM Lotus Domino.

l IBM AIX 6.1, 32-bit, using the 32-bit EMC SourceOne Email

l _{Microsoft Windows Server 2012, Standard, or Enterprise edition,}

64-bit, with the EMC SourceOne Email Management Extensions 7.1 SP2 for IBM Lotus Domino that are installed as a 64-bit application.

l Microsoft Windows Server 2008 R2, Standard, or Enterprise

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Table 4 Mail server compatibility (continued)

Mail Server

Mail Server Operating System

Management Extensions 7.1 SP2 for IBM Lotus Domino that are installed as a 64-bit application.

l _{Only IBM Domino 9.0 or 9.0.1, 32-bit is supported with Red Hat}

Enterprise Linux 6.6 on 32-bit or 64-bit Intel platforms, using the 32-bit EMC SourceOne Email Management Extensions 7.1 SP2 for IBM Lotus Domino.

l _{Sun Solaris 10, using 64-bit kernel with 32-bit operating system.}

IBM Domino 8.5, 8.5.1, 8.5.2, 8.5.3, 32-bit or 64-bit, not using IBM DB2 database.

l IBM AIX 7.1, 64-bit, using the 64-bit EMC SourceOne Email

l _{IBM AIX 6.1, 32-bit, using the 32-bit use the EMC SourceOne}

Email Management Extensions 7.1 SP2 for IBM Lotus Domino.

l Microsoft Windows Server 2008 R2, Standard, or Enterprise

edition, 64-bit, SP2, with the EMC SourceOne Email

Management Extensions 7.1 SP2 for IBM Lotus Domino that are installed as a 64-bit application.

l _{Red Hat Enterprise Linux 6.2 on 32-bit or 64-bit Intel platforms,}

using the 32-bit EMC SourceOne Email Management 7.1 SP2 for IBM Lotus Domino.

l Sun Solaris 10, using 64-bit kernel with 32-bit operating system.

Core component compatibility

The following table describes the supported environment in which the minimum versions

of the EMC SourceOne Email Management core components can be installed.

Table 5 Core component compatibility

Core

Component

Operating System

Required Software

EMC SourceOne console l Windows Server 2012 R2 Standard or Datacenter edition, 64-bit l _{Windows Server 2012,} Standard, or Datacenter edition, 64-bit l _{Windows Server 2008 R2,} Standard, or Enterprise edition, SP1, 64-bit

l Windows 10 Professional and

Enterprise editions, 32-bit and 64-bit

l Microsoft Windows 8.1,

Professional and Enterprise editions, 64-bit and 32-bit

Requires that the following software be installed:

l Microsoft Visual C++ 2010 SP1 Redistributable Package (x86). On

English, French, Italian, German, and Spanish language systems, this package is automatically installed with the EMC SourceOne Email Management software if it is not present. On Simplified Chinese and Japanese language systems, the redistributable package specific to the supported language must be manually or silently installed.

l _{Microsoft Visual C++ 2005 SP1 Redistributable Package (x86). On}

l Microsoft SQL Server Native Client Redistributable Package (installed

by EMC SourceOne Email Management installation).

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Table 5 Core component compatibility (continued)

Core

Component

Operating System

Required Software

l _{Microsoft Windows 8,}

l _{Microsoft Windows 7, Home,}

Ultimate, Enterprise, and Professional editions, RTM or SP1, 64-bit and 32-bit

l _{Windows Vista, Business, or}

Enterprise edition, SP1, 32-bit only

l Microsoft .NET Framework 4.0 Redistributable Package. l _{Microsoft Management Console (MMC) 3.0.}

l Internet Explorer 9, 10, or 11.

Refer to the Microsoft documentation for information regarding supported Internet Explorer versions specific to an operating system.

l _{If the EMC SourceOne console is used with Exchange mail servers, then}

a mail client that the mail server you are using supports must be installed. The following mail clients are supported with cache mode disabled:

n Microsoft Office Outlook 2007 n _{Microsoft Office Outlook 2010, 32-bit} n Microsoft Outlook 2013 RTM, or SP1, 32-bit

l _{If the EMC SourceOne console is used with IBM Domino mail servers,}

then a mail client that the mail server you are using supports must be installed. The following mail clients are supported:

n _{IBM Notes 9.0 or 9.0.1} n _{IBM Lotus Notes 8.5.3} n IBM Lotus Notes 8.5.2 n _{IBM Lotus Notes 8.5.1} n _{IBM Lotus Notes 8.5}

The multi-user version of IBM Notes is not supported with the EMC SourceOne console. EMC SourceOne Master Services or Worker Services l _{Windows Server 2012 R2} Standard or Datacenter edition, 64-bit l Windows Server 2012, Standard, or Datacenter edition, 64-bit l _{Windows Server 2008 R2,} Standard or Enterprise edition, RTM or SP1, 64-bit

Requires that the following software be installed:

l _{Microsoft SQL Server Native Client Redistributable Package (installed}

by EMC SourceOne Email Management installation).

l Microsoft .NET Framework 4.0 Redistributable Package.

l _{If EMC SourceOne Master Services or Worker Services are used with}

Microsoft Exchange mail servers, then a mail client that the mail server you are using supports must be installed. The following mail clients are supported with cache mode disabled:

n _{Microsoft Outlook 2013 RTM, or SP1, 32-bit} n Microsoft Office Outlook 2010, 32-bit n _{Microsoft Office Outlook 2007}

l If EMC SourceOne Master Services or Worker Services are used with

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Core

Component

Operating System

Required Software

using supports must be installed. The following mail clients are supported:

n _{IBM Notes 9.0. or 9.0.1} n _{IBM Lotus Notes 8.5.3} n _{IBM Lotus Notes 8.5.2} n _{IBM Lotus Notes 8.5.1} n _{IBM Lotus Notes 8.5}

The multi-user version of IBM Notes is not supported with the EMC SourceOne Master Services or Worker Services.

EMC SourceOne SQL Server databases

An operating system that is compatible with the SQL server version.

Requires one of the following minimum versions of the software to be installed:

l Microsoft SQL Server 2014, Standard, or Enterprise editions, 64-bit.

Note: AlwaysOn Failover Cluster Instance is supported.

l _{Microsoft SQL Server 2012, SP1, SP2, Standard, or Enterprise editions,}

64-bit. Note: AlwaysOn Failover Cluster Instance is supported.

l Microsoft SQL Server 2008 R2, SP1, SP2, or SP3, Standard, or

Enterprise editions, 64-bit.

l _{Microsoft SQL Server 2008, SP1, SP2, SP3, or SP4, Standard, or}

Enterprise editions, 64-bit.

Database Authentication

The databases are accessed using the Microsoft SQL Server Native Client. The EMC SourceOne SQL Server databases use Windows authentication. However, the SQL Server database engine can be set to use either Windows authentication or Mixed mode authentication.

Database Installation

Consider the following:

l The EMC SourceOne Email Management and EMC SourceOne Discovery

Manager databases can be installed on the same computer, provided there are sufficient resources. Sufficient resources such as for CPU, memory, I/O, or on separate SQL Server systems.

l _{EMC SourceOne databases are installed at a SQL Server compatibility}

level which works with all supported SQL Server versions. Do not change the compatibility level.

Upgrading

Upgrading from Microsoft SQL Server Standard Edition to Enterprise edition is supported. Downgrading from Enterprise edition to Standard edition is not supported.

EMC SourceOne ONM Viewer

Requires either of the following minimum versions of the software to be installed:

l _{IBM Notes 9.0 or 9.0.1.}

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Core

Component

Operating System

Required Software

l _{Microsoft Windows 8.1,}

l _{Microsoft Windows 7, Home,}

Professional, Enterprise, and Ultimate editions 32-bit and 64-bit, RTM, or SP1

l _{Windows Vista, SP1,}

Business, or Enterprise edition, 32-bit

l _{IBM Lotus Notes 8.5, 8.5.2, or 8.5.3. The multi-user version of Notes is}

supported for all these versions.

l _{Microsoft .NET Framework 4.0 Redistributable Package.}

EMC SourceOne Extension for IBM Lotus Domino

A supported IBM Domino operating system and version.

l _{IBM Domino must be installed with a supported version of Domino on a}

supported platform.

l On Microsoft Windows platforms, Microsoft Visual C++ 2010 SP1

Redistributable Package (x86). On English, French, Italian, German, and Spanish language systems, this package is automatically installed with the EMC SourceOne software if it is not present. On Simplified Chinese and Japanese language systems, the redistributable package specific to the supported language must be manually or silently installed. EMC SourceOne Extensions for OWA 2013 Support l _{Windows Server 2012,} Standard, or Datacenter edition, 64-bit l Windows Server 2008 R2, Standard or Enterprise edition, RTM or SP1, 64-bit only

l _{Microsoft Exchange Server 2013 RTM, or SP1.}

English, French, Italian, German, and Spanish language systems, this package is automatically installed with the EMC SourceOne software if it is not present. On Simplified Chinese and Japanese language systems, the redistributable package specific to the supported language must be manually or silently installed.

l _{Microsoft .NET Framework 4.0 SP1 Redistributable Package.} l For EMC SourceOne Email Management 7.2, use the EMC SourceOne

Extensions for Microsoft Outlook Web Access (OWA) download package. EMC SourceOne Extensions for OWA 2010 Support Windows Server 2008 R2, Standard or Enterprise edition, RTM or SP1, 64-bit only

l _{Microsoft Exchange 2010, SP1, SP2, and SP3.}

l Microsoft Visual C++ 2010 Redistributable Package (x86). On English,

French, Italian, German, and Spanish language systems, this package is automatically installed with the EMC SourceOne software if it is not present. On Simplified Chinese and Japanese language systems, the redistributable package specific to the supported language must be manually or silently installed.

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Core

Component

Operating System

Required Software

l _{For EMC SourceOne Email Management 7.2, use the EMC SourceOne}

Extensions for Microsoft Outlook Web Access (OWA) download package. EMC SourceOne Extensions for OWA 2007 Support Windows Server 2008 R2, Standard or Enterprise edition, RTM or SP1, 64-bit only

l Microsoft Exchange 2007 SP3.

l Microsoft .NET Framework 3.5 SP1 Redistributable Package. l _{For EMC SourceOne Email Management 7.2, use the EMC SourceOne}

Extensions for Microsoft Outlook Web Access (OWA) download package. EMC SourceOne Search l Windows Server 2012 R2 Standard or Datacenter edition, 64-bit l _{Windows Server 2012,} Standard, or Datacenter edition, 64-bit l Windows Server 2008 R2 Standard or Enterprise edition, 64-bit

l _{Microsoft .NET Framework 4.0 Redistributable Package.} l Microsoft Internet Information Services (IIS) as follows:

n IIS 8.5 with Windows Server 2012 R2 n _{IIS 8.0 with Windows Server 2012} n IIS 7.5 with Windows Server 2008 R2 l _{Microsoft ASP.NET 4.0.}

l For EMC SourceOne Search to support some Restore Files functionality,

install the Java Runtime Environment (JRE), version 6 or 7, on the client computer's operating system (Windows or Macintosh). If you use a 32-bit browser, then install the 32-32-bit version of the JRE. If you use a 64-32-bit browser, then install the 64-bit version of the JRE. Both the 32-bit and the 64-bit versions of the JRE can be installed on the same computer. EMC SourceOne Web Services l _{Windows Server 2012 R2} Standard or Datacenter edition, 64-bit l Windows Server 2012, Standard, or Datacenter edition, 64-bit l _{Windows Server 2008 R2,} Standard, or Enterprise edition, 64-bit

l _{Must be installed on a Worker Server}

l Microsoft .NET Framework 4.0 Redistributable Package l _{Microsoft Internet Information Services (IIS) as follows:}

n _{IIS 8.5 with Windows Server 2012 R2} n IIS 8.0 with Windows Server 2012 n _{IIS 7.5 with Windows Server 2008 R2} l Microsoft ASP.NET 4.0

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Core

Component

Operating System

Required Software

EMC SourceOne Mobile Services l _{Windows Server 2012 R2} Standard or Datacenter edition, 64-bit l _{Windows Server 2012,} Standard, or Datacenter edition, 64-bit l _{Windows Server 2008 R2,} Standard, or Enterprise edition, 64-bit

l _{Microsoft .NET Framework 4.0 Redistributable Package.} l _{Microsoft Internet Information Services (IIS) as follows:}

n _{IIS 8.5 with Windows Server 2012 R2} n _{IIS 8.0 with Windows Server 2012} n _{IIS 7.5 with Windows Server 2008 R2} l _{Microsoft ASP.NET 4.0.}

l _{Microsoft Outlook Web Access Light 2007 or 2010 using the Universal}

URL feature. Usage of shortcuts from OWA Light 2007 or 2010 requires that the Universal URL Web service for the EMC SourceOne Mobile Services software be configured using the EMC SourceOne console.

l _{Microsoft Entourage 2008 using the Universal URL feature. Usage of}

shortcuts from Microsoft Entourage requires that the Universal URL Web service for the EMC SourceOne Mobile Services software be configured using the EMC SourceOne console

l _{Mobile devices that support Exchange using the Universal URL feature.}

Usage of shortcuts from mobile devices requires that the Universal URL Web service for the EMC SourceOne Mobile Services software be configured using the EMC SourceOne console.

Archive compatibility

This table lists the minimum requirements for the archives that can be used with EMC

SourceOne Email Management to archive messages.

Table 6 Archive component compatibility

Component

Compatibility

EMC SourceOne Native Archive

Computers that are EMC SourceOne Native Archive servers must have the following installed:

l _{One of the following:}

n _{Windows Server 2012 R2, Standard, or Datacenter edition, 64-bit} n Windows Server 2012, Standard, or Datacenter edition, 64-bit

n _{Windows Server 2008 R2, Standard or Enterprise edition, RTM or SP1, 64-bit} l Microsoft .NET Framework 4.0 SP1 Redistributable Package.

l _{Microsoft Visual C++ 2010 SP1 Redistributable Package (x86). On English, French, Italian,}

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Table 6 Archive component compatibility (continued)

Component

Compatibility

SourceOne software if it is not present. On Simplified Chinese and Japanese language systems, the redistributable package specific to the supported language must be manually or silently installed.

l _{Microsoft Visual C++ 2005 SP1 Redistributable Package (x86). On English, French, Italian,}

German, and Spanish language systems, this package is automatically installed with the EMC SourceOne software if it is not present. On Simplified Chinese and Japanese language systems, the redistributable package specific to the supported language must be manually or silently installed.

l _{Microsoft SQL Server Native Client Redistributable Package (installed by EMC SourceOne Email}

Management installation).

l _{Optionally, Microsoft Outlook can be installed to support full-text indexing of content that}

contains embedded Exchange messages. Outlook 2007, Outlook 2010 SP1, 32-bit, and Outlook 2013, SP1, 32-bit can be installed with EMC SourceOne Email Management 7.2. Outlook is required in an Exchange environment and can be useful in an IBM Domino environment where Microsoft Exchange messages are encountered.

EMC EmailXtender 4.8 SP1 For EMC SourceOne Email Management 7.2, any of the following are supported:

l EMC EmailXtender 4.81.1459 with hotfix build 1469 and hotfix build 1472 l _{EMC EmailXtender 4.81.2031 with hotfix build 2036}

l EMC EmailXtender 4.81.2518

l _{EMC EmailXtender 4.81.2518 with hotfix build 2547}

EMC EmailXtender 4.8 SP1 archives are supported for reading and for searching, but cannot be used to archive new data using EMC SourceOne Email Management.

Exchange Server 2010 and 2013 personal archives

The EMC SourceOne Email Management 7.2 releases, including EMC SourceOne Offline Access, support the use of Exchange Server 2010 and 2013 personal archives. EMC SourceOne Email Management activities can archive, create shortcuts, restore shortcuts, or delete messages that are stored in Exchange 2010 and 2013 personal archives.

Attachments that the EMC SourceOneNative Archive indexes

Refer to the ISYS or Elasticsearch documentation for a list of supported file attachments that can be indexed.

Other compatibility items

This table lists additional compatibility information for EMC SourceOne Email

Management that is not covered in the previous sections.

Table 7 Other compatibility items

Item

Compatibility

EMC Cloud Tiering Appliance (CTA) Accessing the EMC Cloud Tiering Appliance (CTA) version 11.0, 10.0, SP2, 7.5, or 7.4 console within the EMC SourceOne console is supported by using the versions of Internet Explorer supported by CTA.

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Table 7 Other compatibility items (continued)

Item

Compatibility

EMC SourceOne eDiscovery IS1200, also referred to as EMC SourceOne eDiscovery - Kazeon IS1200

For compatibility information regarding EMC SourceOne eDiscovery IS1200 with EMC SourceOne Email Management, refer to the EMC SourceOne eDiscovery IS1200 documentation.

Active Directory EMC SourceOne components work in a Windows Active Directory environment with IBM Domino, Microsoft Exchange, and other products. Refer to the product documentation to see what version of Active Directory is supported for the version of IBM Domino, Microsoft Exchange, or other product.

When using Windows 2008 Active Directory with Exchange, a Name Service Provider Interface (NSPI) connection from Microsoft Outlook to a Windows Server 2008-based domain controller may return the following error code from the server: MAPI_E_LOGON_FAILED. If this error occurs, follow the resolution actions that are described in the following Microsoft article:

http://support.microsoft.com/kb/949469/en-us/

Distributed Microsoft components Microsoft Windows Installer (MSI) 3.1. Elasticsearch Version 1.3.2, prerequisite Java version 7U55. Web browsers that are supported for use with EMC

SourceOne Search

For EMC SourceOne Email Management 7.2, the following Web browsers are supported for use with EMC SourceOne Search:

l On Microsoft Windows platforms:

n Microsoft Internet Explorer 9, 10, or 11

Refer to the Microsoft documentation for information regarding supported Internet Explorer versions specific to an operating system.

n _{Mozilla Firefox 34 and 35}

l On Apple Mac OS X 10.4, Mozilla Firefox 3.6 to 7.0. Other Web

browsers, or Web browser versions, may work but have not been qualified.

Web browsers that are supported for use with EMC SourceOne auditing and reporting features

Microsoft Internet Explorer 9, 10, or 11.

Refer to the Microsoft documentation for information regarding supported Internet Explorer versions specific to an operating system. Web browsers that are supported for accessing email

messages

Any web browsers that the following products support can be used to access email messages that are archived or shortcut by EMC

SourceOne Email Management:

l _{Microsoft Outlook Web Access 2007, 2010, or 2013} l IBM Domino Web Access 8.5

Such Web browsers can include Microsoft Internet Explorer, Mozilla FireFox, or Apple Safari.

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Item

Compatibility

Microsoft Clustering of EMC SourceOne Master Servers EMC SourceOne Master Servers can run on a supported Microsoft Cluster Server (MSCS) configuration on supported operating systems. Microsoft clusters of EMC SourceOne Master Servers are supported in a two node active-passive cluster. EMC SourceOne Worker Servers do not require clustering.

Microsoft Clustering of Exchange Servers EMC SourceOne Email Management works with a supported version of Microsoft Exchange when Microsoft Exchange, including OWA, is running on a supported Microsoft Cluster Server (MSCS) configuration. VMware EMC SourceOne is supported running on VMware ESX Server 3.5 or

4.1, or ESXi 5.0 or 5.5 software in the following configuration:

l Master Servers, Worker Servers, or Native Archive servers may be

on physical or virtualized computers. Local storage for these servers can be either physical or virtualized. Storage locations with high I/O may need deployment-specific configurations to meet system needs.

l _{For the best I/O performance, EMC recommends that EMC}

SourceOne Message Center Location directories, Index Storage Location directories, Archive Location directories, EMC SourceOne Work directories, and EMC SourceOne Index Work directories be hosted on direct attached devices, NAS devices, or physical file servers. Virtualized file servers for these locations are also supported.

For third-party software, such as Microsoft Exchange, Microsoft SQL Server, or IBM Domino, contact the third party for their support of VMware.

EMC DiskXtender for Windows as an archive destination EMC SourceOne Email Management supports DiskXtender for Windows 6.5 SP5 Patch 1. Patch 1 must be installed. DiskXtender 6.5 SP6 and later are not supported.

EMC Atmos devices l _{EMC SourceOne Email Management 7.2 supports EMC Atmos}

2.1.6 and 2.2.

l _{EMC SourceOne Email Management supports direct access to}

EMC Atmos CAS 2.0. For EMC SourceOne Email Management 7.2, you configure Atmos CAS devices the same as Centera devices by using the Centera Container storage type for the archive folder.

l _{EMC SourceOne Email Management supports EMC Atmos RESTful}

Interface 2.0.x, 2.1.0, 2.1.1, 2.1.2, 2.1.6 and 2.2.

EMC Celerra or VNX devices EMC SourceOne Email Management supports direct access to EMC Celerra or VNX devices using the DART version 5.x operating system. EMC Celerra or VNX Archive folders that are configured with a non-zero

Months to retain

value automatically leverage

File Level Retention

on configured volumes.

EMC Centera devices EMC SourceOne Email Management supports direct access to EMC Centera devices using the CentraStar version 4.x operating system. EMC Data Domain devices EMC SourceOne Email Management supports direct access to EMC

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Item

Compatibility

operating systems. Only use Data Domain devices with EMC

SourceOne as storage for archive folders. Data Domain Archive folders that are configured with a non-zero

Months to retain

value

automatically leverage

Retention Lock

on configured volumes. EMC Isilon devices EMC SourceOne Email Management supports EMC Isilon devices

through CIFS/SMB protocol access for read/write purposes. If EMC Isilon is intended to host the Message Center, then it must satisfy I/O and High Availability requirements. EMC Isilon Archive folders that are configured with a non-zero

Months to retain

SmartLock

IBM NetApp devices EMC SourceOne Email Management supports direct access to IBM NetApp devices using the Data ONTAP version 7.x operating system. NetApp Archive folders that are configured with a non-zero

Months to

retain

SnapLock

EMC ViPR devices EMC SourceOne Email Management 7.2 SP2 supports direct access to EMC ViPR devices by using either of the following interfaces:

l ViPR via CAS

l _{ViPR via REST - ViPR does not support retention functionality}

through the RESTful API. Microsoft Exchange virtual organizations and address list

segregation or Address Book Policies

The following statements list the EMC SourceOne Email Management support for these address book-related Microsoft Exchange features:

l _{EMC SourceOne Email Management 7.2 does not support the}

Address Book Policy feature of Microsoft Exchange 2010 SP2, SP3, 2013, or 2013 SP1, which has similar capabilities.

l _{EMC SourceOne Email Management 7.2 supports virtual}

organization and address list segregation in Microsoft Exchange 2007 SP3, 2010 SP1, SP2, SP3, 2013, or 2013 SP1.

Third-party instant message proxy servers EMC SourceOne Email Management supports the capture and archiving of instant messages through the use of third-party instant message proxy server software. The proxy server software captures instant message conversations and converts them into SMTP messages that are then sent to EMC SourceOne Email Management to be archived as any other SMTP message. The following are the requirements for a proxy server that is used with EMC SourceOne Email Management:

l _{All proxy servers must be configured to convert IM conversations}

into plain, SMTP, body text.

l All IM chat participant's SMTP addresses must be listed in the To,

CC, or From field to be associated with a particular employee. Languages Refer to EMC SourceOne products language support on page 18 on

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Item

Compatibility

the following local language versions of the Microsoft Windows operating system: l _English l _French l _Italian l _German l _Spanish l _Japanese l _{Simplified Chinese} l _Russian l _Polish

Selected components are localized into the following languages:

l _French l _Italian l _German l _Spanish l _Japanese l _{Simplified Chinese} l _Polish l _Russian

The EMC SourceOne Email Management components in the following list have been localized and have language pack kits that can be installed:

l _{EMC SourceOne Search application, including the online help and}

error messages.

l _{EMC SourceOne Offline Access application, including the online}

help. All languages are installed by default, no language pack is required.

l _{EMC SourceOne console. The online help for the console is not}

localized.

l _{EMC SourceOne error messages.}

For information about how to install the language packs, refer to the document for the version of EMC SourceOne Email Management you have as described in the EMC SourceOne Email Management 7.2 Localized Product Release Notes.

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Types of attachments indexed by the Native Archive

This table lists the file attachments that the EMC SourceOne Native Archive can index.

Table 8 Types of attachments indexed by the Native Archive

Attachment Type

Indexed by Native Archive

Adobe Acrobat (PDF 3–11) Microsoft WMA Metadata (Windows Media Audio) Adobe Flash/Shockwave (SWF) Microsoft WMV Metadata (Windows Media Video)

ANSI text Microsoft Word DOS (2.0-6.0)

ASCII (source code, text, or transcript) Microsoft Word (2.0-6.0, 95, 97, 2000, XP, 2003, 2007, 2010, 2013)

AutoCAD (11, 12, 13, 14, 2000, 2002, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2012, 2013, 2014)

Microsoft WordPad

Comma Separated Values (CSV) Microsoft Works (1.0, 2.0, 3.0, 4.0, 6.0, 7.0) Corel WordPerfect (4.2, 5.0-12.0, X3, X4) Microsoft XPS (1.0)

DisplayWrite (4, 5) MP3 ID3

Framework 3 Multimate (3.0, 4.0, 5.0, Advantage)

HTML (full, metadata, or text) Open Access II

IBM DCA/RFT OpenDocument (ODF)

IBM FFT OpenOffice (1.0, 2.0, 3.0, 4.0)

JPEG EXIF Professional Write

Lotus 123 (3, 4, 5, 96, 97) Q & A Write

Lotus Ami Pro (2, 3) SGML Text

Lotus Manuscript (2) StarOffice 8

Lotus WordPro (96, 97) TIFF Metadata

MASS - 11PC Unicode UTF8 text (big-endian or little-endian)

Microsoft Binder Unicode UCS2 Text

Microsoft EML (Outlook Express saved email messages) Uniplex Microsoft Excel (2.0 - 5.0, 8.0-14.0, 95, 97, 2000, XP, 2003, 2007,

2010, 2013)

Ventura Publisher Mark-up

Microsoft HTML Help (CHM) Wang IWP

Microsoft MHT (Web page archives) Wang WP PLUS