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Question
MultiLingual Solutions search can be enabled for(Select 2 choices)
User tried to login to salesforce app. And saw an error. When administrator logge User has IP Ranges defined at profile level, login hours defined at profile level a Conditional highlighting is available in?
The Universal Containers need to capture Account surveys. A custom object needs Universal containers have 2 sales teams whose sales processes are different. How What are the considerations that the administrators should have while enabling While using Salesforce for outlook which of the following can be in unresolved li How can AppExchange be used?( choose 2)
A Workflow action is to update a field. What is possible with this? (Choose 2) Capabilities of Knowledge base? ( choose 2)
Universal containers need the opportunity OWD to be private. But Sales Director How are Product and Price books related ( choose two)
Universal containers sales team needs a quick and easier way to interact with t What should you do while creating a Record type?
For a profile, a field is made required in page-layout and read-only at fieldlevel By default the tabs visible to users, is determined by
Conditional Highlighting is only available in (choose two answers)
When an administrator changes the organization wide default time zone to Pacifi Which of the following is true about enhanced lists? (Choose two answers)
Which of the following is not true about Person Account? Which of the following are not Standard Applications?
Which is the correct validation rule to determine if the custom date field My_Clo Which of the following cannot be a depending field? (choose 2 answers)
The dashboard may not refresh as per schedule if You can upgrade your Apps of the following types:
Which of the following is a standard profile? (select all that apply) Which one of the following cannot trigger Workflow Rules?
State true or false: Converting a lead to a person account triggers workflow rule Campaign influence of an online advertising can be determined by
Time-dependent workflow will not work for which type of workflow evaluation cri Which of the following is an example of many-to-many relationship between Obj If you need to total all the Closed-Won opportunities and the total amount to ap Which of the following determines the views users creating or running reports f Which of the following is true about Data Management tools?
Which organization-wide default sharing rule is required to see whether the user A user’s login hour restriction is set as Monday through Friday from 8 AM to 5 Universal Containers is in the early planning stage to implement salesforce.com Universal Labs is facing a dilemma of too many systems for their lab technicians Universal Healthcare issued their 600 field reps new Blackberries. IT now has t If your Org Wide Default for Accounts is set to Private, adding someone to an Ac It is best practice to limit the workflows on Leads because Leads will not be conv What is the best way to ensure that your Web-to-lead form will have all the re When converting a Lead with an associated Campaign, the Campaign will follow
You get an urgent call from the CFO about an end of year Wall Street report to s The Sales Operations team just completed 2 new KPI dashboards for the field sal Universal Containers is using Salesforce and has set up a private sharing model You have completed the configuration of Salesforce CRM for your client. You hav In which Sales Cloud feature is Account Assignment Rules imperative for a succ
After the Italian roll-out of the Sales Cloud for Universal Telecom six months ago, the same project team is now planning for North America.Their System Administrator is considering enabling multi-currency for reporting in regional currency.What should be considered when analyzing the impact to 250 reports and 75 dashboards? Universal Telecom is growing fast in the emerging markets. They are spending a
Universal Containers will launch a significant new product and plans numerous As the System Administrator, you want to ensure that you are the only profile abl What are the three roles created by Partner Portal? Three roles get created when Universal Containers is updating its sales process to allow multiple proposed-p How is Salesforce for Google AdWords different than Google Analytics?
Universal Insurance would like track all insurance policies their customer’s ha A customer has a requirement to keep the customer id synchronized real time in Your customer has 12,000 documents across 4 business units. They asked you t The marketing department would like to determine earlier in the lead hand-off pr Please explain a Person Account, and what sort of industries could it apply.
Can a Person Account be added to a Contact Role related list? Why?
Which metrics should you consider when building Marketing dashboards for your
Users can always view all Accounts owned by or shared with users below them in Universal Containers was acquired by a larger company and they were told to pr Who would most likely decides a Sales organization key performance indicator (
The benefits of Salesforce for Google Adwords are: (select 3)
Universal Containers needs the ability to associate installed products at an a You are given a requirement to have the East Coast sales team not be able to se Salesforce.com Content is now up and running for Universal Widgets. Adoption i Universal Containers currently manages its sales lifecycle with opportunities i Universal Containers has a field team selling its primary container product and a How many filters are allowed on a Report?
A good position to be in is to have lots of leads. A bad position to be in is ha Universal Containers has two different groups that use the Account record. The Universal Shipping has many government contracts. The Navy buys lots of parts a Marketing is excited to launch a new product and want to track related
transactions. They requested an email be automatically sent to notify them. As a system administrator, you:
As the VP of Sales, you would like optimize visibility of Opportunity records when running Pipeline reports for your Executives and Direct reports as well as ensure visibility of Opportunity records when necessary. The best way to do this is:
Universal Containers and Universal Shipping are using Salesforce- to-Salesforce. This creates a vertical market alignment for better deal collaboration.Select two benefits to both companies:
Which three objects in are synched between Salesforce.com and Outlook?
A prospective customer completed a Web-to-lead form on your corporate Web site Universal Containers would like to integrate Salesforce.com with their account Universal Containers operates in a highly regulated industry and needs to ensur Universal Containers is enabling Partner Portal to allow their partners to updat You are 5 days after go-live of an SFA (sales force automation) implementation. How many rows are displayed on the homepage?
An administrator changed the organization’s default language from English to S The number of leads/Contacts that can be added to a campaign from a report at Custom fields are permanently deleted after:
When do you use a data loader? Choose 3 answers What is a Managed Package?
Reports and views are not renamed based on the new label value How many roles can be created in an Org?
Recent Item and Look up Hover Views use the
With combination charts, you can: Choose 3 answers
Which of the following does Salesforce CRM provide for restricting login access
Can validation rule be enforced during “Lead Convert”? What needs to be specified to schedule a Report? What does a Profile Control?
You must meet the following prerequisites before enabling territory managemen You can use Sharing Rules to grant wider access to data. You cannot restrict ac Number of fields allowed in controlling picklist?
Choose the options applicable for reports
How many rows and columns can we export in a report?
There are teams for collaborative work to improve efficiency in Salesforce.com. A Record Owner has the following privileges:
If you change the data type of any custom field used for lead conversion, that l ns of formula fields:
Organization-Wide Default Sharing Rule for Calendar Access Default is as Follow In order to Enable Territory Management you should have:
Workflow Tasks are NOT tracked in the Activity History What information does the Company Profile Hold?
Custom Fiscal years are for companies that break down their fiscal years, quarte A Profile can have many users, but a user can have only one profile.
add a sales team ?
You CANNOT delete standard fields but you can remove non-required standard fi Custom Picklist fields can be either controlling or dependent fields
Select those applicable to Enhanced Profile Management. When Enhanced Mana Where will a Campaign associated with a Lead be visible? Choose 2 answers Formula to calculate ROI?
An organization wants to leverage the import wizards to import different types of data. What type of data cannot be imported through the wizard?
What can a Task do that an Email Alert Cannot do? Choose 2 answers
Time based workflows can be triggered every time a record is created or edited?
Inline Editing is not currently possible in
With analytic snapshots, you can map fields from a source report to the fields on Customizable Forecasting must be enabled for use with Custom Fiscal years. How many roll up Summary fields can be created per object?
To rename a Standard Field, where do you make the changes? What information may be updated on the Company Profile? Both accounts and users can exist in multiple territories.
Standard Fiscal Years are periods that follow Gregorian calendar, but can start on Information you see in the data to which you have access. This includes
Users that gain access to data due to their position in hierarchies do so based o Multiple record types may be created for every tab, with the exception of
Analytic snapshots do not allow you to work with report data similarly to how yo Universally required fields always display on edit pages regardless of field-level en is data vallidation rules executed?
What determines a unique User Record?
It is possible for a User to own a record and not see it if they don’t have the Re What information may be updated on the Company Profile?
Choose those applicable for roles
Running user overrides your sharing model and will allow the users who see the What is Force.com Builder? Choose 3 answers:
All the following are applicable for workflows except Which of the following are workflow actions?
Territory management can be reverted back once enabled? Dashboards can be defined as (choose the correct answers) standard picklist be a dependent picklist?
For which objects you have business processes?
What is the limit of custom objects for Enterprise and Professional edition? Once a field is hidden from a profile by field level security he can see the field b Records in the recycle bin do not count in the storage of your organization stora Sharing rule open access whereas organization wide default restrict access: Sidebar search nor advanced search cannot find records from which of the follo When you change a user’s role, any relevant sharing rules are evaluated to add Things to be considered while scheduling a report?
Select the applicable for custom report types
The number of Mass Email that can be sent for a day from EE and UE editions ar Time-dependent workflow will not work with which type of workflow evaluation cr When are Formula Fields recalculated?
deleted field count against the maximum number of custom fields allowed in yo How many fields (columns) can be displayed on a Customizable Related List? You can create the following Email Template Formats: Choose 4 answers
The Sidebar search does not Search the following: Choose 3 answers
Who may be assigned a workflow task? Choose 4 answers
What is Force.com Platform? Choose 3 answers: Following are the Custom Business Objects EXCEPT:
Maximum number of values allowed in a controlling field is :
Select the type of dashboard for “A single data value – drawn from the grand tota What do you need to specify when you schedule a report?
Where are active currencies located?
You can use a Custom Lookup field to create a relationship between an opportun A check box can be a controlling field in a field dependency:
rules open up access whereas organization wide default restricts access? Select the options applicable to managed packages
objects include default business process?
All the following are Main Setup areas in Salesforce.com EXCEPT?
Cloning a dashboard quickly creates a new dashboard with the same properties An organization has decided to manage hiring and positions. A custom object h Users at any given role level can view, edit, and report on all data owned by or Forecasting can be used with Custom Fiscal Years
What is the limit of active workflow rules for Enterprise and Professional edition Which of the following is a standard Profile?
Can searches and filters be cancelled if they take a long time?
A user has logged into sales force few minutes before the login hour restriction s web to lead how many cases/leads can be created in a day?
An org has multiple record types for leads and opportunity, account –when a lea To enable Advanced Currency Management for an organization, an administrator must
All of the following are true about Opportunity Pipeline and Forecast reporting EXCEPT: A service portal user may close their cases using Suggested Solutions in the self service po Custom Formula fields do Not support which of the following functional expression?
You have Read Only access to an account, can you add a task or event to the account? Fields hidden using Field Level Security are subject to Data Validation Rules.
Which of the following best describes the Opportunity Stage History related list? An Approval Process begins when a record is:
When you add a custom object tab, all of the following will be accessible with the object when you Delete a lead from a campaign, it deletes the lead record itself.
Which of the following SF applications enables organizations to speed and streamline all p You can use standard reports when creating Dashboards
Case escalation rules triggered on the last modification will be reset each time a user does who can select the "sharing" button on Account and Opportunity records?
Which of the following components is the central repository to manage all presentations, c YOU are working with a Professional Edition organization. They wish to install the Expense what type of report cannot be used to run a dashboard report?
your organization is a US-based company with a default currency of US Dollars. As a sales Custom Links can be used for the following:
The automated case user will be listed on the case history for all actions that are system defined, including:
A profile contains the settings and permissions that control what users with that profile can do within
Time-Dependent Workflow – Maximum Triggers Allowed Per Rule
Default values are available for standard text fields
All of the following objects may have a queue EXCEPT
Is possible to view a forecast based on all of the following EXCEPT: Which of the following does a Profile control?
If a lead, with a single marketing campaign is converted, the campaign informat
Which of the following are true about Master/Detail relationship in custom objects?
When test driving an application on the AppExchange Directory, it is not possible to view the
If a profile does not have access to an application, that profile will also not have Which type of field cannot have universal requiredness?
Custom Web Tab may consist of all the following EXCEPT:
You can map a custom lead field to only one of the following objects at a single instance (ch Once a field is hidden from a Profile using 'Field Level Security', a User associated Is it possible to relate a person account to a contact on a business account.
How is the expected revenue calculated in the opportunity?
A custom lookup field can be added to create a relationship between a standard object and Assume the Organization Wide default sharing is set to private for all objects a Based solely on the role hierarchy a manager can do all of the following EXCEPT:
Which action must be taken to view contacts associated with a case in the console? The formula editor may be used all of the following places EXCEPT:
All of the following are types of AppExchange Applications EXCEPT: Which one does NOT apply to Custom Formula Fields
When configuring Customizable Forecasting, you can set which of the following F Select the best component to use if you want to list the top five sales performers on a dash Custom formula fields are recalculated:
What is the difference between the Marketing User Profile and the Marketing User checkbox How many other fields may a custom lead field be mapped to when converting a lead? Is it possible for a Page layout to be associated with a Record Type.
Which of the following object relationships is NOT allowed?
All of the following actions may take place on a Workflow Rule EXCEPT:
All of the following may be used when updating a record using the AppExchange Data Lo Record Type may determine the default value of a picklist field.
With Client Management enabled, when a lead is converted without a value in the company The Campaign ROI Analysis Report uses which of the following calculations to determine you can customize the Opportunity Stage History related list on an Opportunity Page Layout.
When a manager overrides a subordinate's forecast,the subordinate can see the manager's override Related Lists display the many side of a one-to-many relationship
Case Assignment Rules are based on elapsed time
Validation rules may evaluate an opportunity line item against the opportunity it's associated with An S-Control may be all of the following EXCEPT:
Custom lead fields can be mapped to which sets of objects in salesforce.com?
Your customer is using Professional Edition. they want the ability to trigger an email every time an opportunity rYeaches 90% and the amount of the opportunity is one million dollars. What is the best way to accomplish this?
When you delete a parent record, you will also delete the child record if that child record has a lookup relationship to the deleted record All fields on the Approval page layout are available to view on the Approval History related list
All of the following are true about Default Sales Teams EXCEPT: Users can be deleted from salesforce.com
What are the opportunity defaults when converting a lead to an opportunity?
You can use standard reports when creating
The difference between an opportunity record type and a sales process is: An S-Control may be used in all of the following ways EXCEPT
Assets are related to which of the following sets of objects?
All of the following may be uploaded to the AppExchange Directory EXCEPT: Which objects can be customized for history tracking?
When looking at a Vertical column chart, what can a user click on to drill down to a filtered Which is a capability of a campaign?
Which function can be performed using enhanced profile management? Which Cannot be done using the Salesforce to Salesforce connection finder ?
The value in a custom field called Salary is 50,000. What would the formula, ISNUMBER(Sa What can be viewed using the process visualizer?
Which two functions return the same result when used with fields of the same data type? How would an administrator ensure that specific field values are always represented by t Which statement is TRUE regarding lookup filters?
Which statement is TRUE regarding high volume portal users? Which type of field can a lookup filter be applied to ?
Which action can be performed on the Campaign Member Object? Which action type is represented by an icon in the process visualizer?
Which email address option is available to override the From Email Address in a workflow em Which is a featur of combination charts?
Dashboards can be created by using Standard Reports as Source Reports?
Which of the following is NOT a Standard Salesforce.com Functionality? Which of the following is Not a Mandatory Field while creating a User Record?
What is the Impact on a User of the Organization level Locale Changes? API’s are not available for use in which Salesforce.com edition?
Which Feature is not available in Salesforce.com ?
For how many days deleted records are kept in the Recycle Bin? Which of these is NOT a Standard SalesForce.com Profile?
Will data be lost in a Custom Field if Data Type is changed to Number from any other Data Type?
On Lead Conversion a Lead Object Custom field can not be mapped to Which Object custom field?
Which tool should be used to Import more then 65000 records in Salesforce.com?
A user successfully login’s at 3:00 PM, What happens at 3:31 PM, if the Login hours for the user’s Profile are set from 7:30 AM to 3:30 PM?
Which Workflow evaluation Criteria cannot be used for Time Dependent Workflows?
Which of the following is not a Standard Salesforce.com Application? Which of the field types cannot be used as an External Id?
Do Validation rules get enforced on the Lead Conversion?
Queues cannot be created on which Object in salesforce.com?
Which of the following is not a valid business process in Salesforce.com?
Can the User Records be permanently deleted from the Salesforce.com?
Salesforce.com record Id’s are Identical in?
Which of the following is not a Roll Up summary field operation? How many fields can be enabled for tracking on a custom Object? Which of the following is not part of the Profile?
How many Custom Summary Formula Fields are allowed on a single Report?
Which of the following is not an available function in the Formula Fields?
How many custom fields can be created on an object in an unlimited Edition? Which Type of Reports can't be used to create groups of data or charts?
Which of the following is the best way to make the Field Mandatory for everyone?
Which of the following cannot be on the controlling side of the Dependent Picklist?
On Lead Conversion, the Close Date of the newly created opportunity is automatically set to?
Which of the following profile permissions will enables the User to edit any record, regardless of the Sharing Model?
Can an administrator change the profile settings of the Standard Solution Manager profile?
What is the significance of Primary Master – Detail Relationship in a Junction Object?
Which of the following objects cannot be imported via the Salesforce.com Import Wizard?
A custom field is made Read only from the Field level security and Required from Page layout. The Field will be
Is it possible for a user to see different Set of data in Report and in a Dashboard based on the same Report?
Which of the following cannot be used as a source report for the Analytical Snap Shot?
Which Import functionality of salesforce.com should be used if one needs to import the 30000 Cases in Salesforce.com?
All dashboard viewers see data based on the security settings of the Running User—regardless of their own personal security settings?
A sales team is a set of users that normally work together on _________ ?
On which OWD sharing defaults the Sharing Rules can’t be defined?
Conditional highlighting can not be used for?
Which of the following Email Template cannot be used to send a mass email? Which of the following object does not support the Business process?
In which of the following edition you can create a Managed Package? Can a user restrict access with the help of the sharing rules?
Which of the following types of packages can be upgraded?
Auto Response rules work on which objects?
Can a user create his or her own Default Sales Team?
How many ranges can be defined in the case of a Conditional Highlighting? When are the formula fields Re - Calculated?
How do you find out that the Approval Process is edited?
How many Solution records can be imported via Import Wizard?
How many Roll Up summary fields can be created in the enterprise Edition on a Custom Object?
Which feature in SFDC combines a list view and related records into one screen with different frames so that users have all the information they need when interacting with Salesforce.com?
What happens when a user owns an opportunity record but does not have the Read permission on Opportunity Object?
Is it possible for users to override their own forecasts and forecasts for users below them in the forecast hierarch?
With sharing rules one can make automatic exceptions to the organization-wide default for defined sets of users.
An opportunity that reaches the threshold with 80% probability will trigger additional alerts if the probability subsequently goes higher to 85%.
Which of the following feature allows you to send an email when an opportunity reaches a threshold value?
Conditional Highlighting only applies to the first summary field column in the table?
Unmanaged packages do not include locked components but can be upgraded?
Escalation rules only run during the business hours with which they are associated?
Customizable Forecasting is a prerequisite in order to enable territory management?
Running User concept in Dashboard allows users to view Data which normally they can not view?
) Formatting of report is maintained when it is exported via Printable View? Which one is the following is a salesforce.com definition for a Lead?
How many User records can be imported via Import Wizard? Which of the following is true about Page layouts?
Scheduled reports run in the time zone of the user who schedules the report.
If a Report is run which returns 20,000 records then On deleting a Tab from an Application ____
Which one is the following is a salesforce.com definition for an opportunity? Which of the following make a User record Unique?
What does the dashboard snapshot on the Home Page display?
What is conditional highlighting for reports
When an account is transferred what are all the related objects that get transfe Which statement is TRUE regarding Dynamic Dashboard
Which is a capability of the Cloud Scheduler? (Choose 2 answers) Data Highlighting can be used in
Every time when a case assosicated with an account is closed, account owners h When a lead is converted into an opportunity, a custom field containing formula When a lead is converted into an opportunity, what related objects will be auto What does the custom report types define (Choose 2 Answers)
If a custom field is deleted, which of the following would happen (Choose 2 Ans If you delete an email from a case and then delete the case, you will not be able to retrieve the deleted email from the Recycle Bin
What should be the Advanced filter Conditions to meet the requirement “Find contacts owned by Poo that have a title of CFO, functional role of CFO, or reports to the CFO?
1) Title equals CFO
2) Functional Role equals CFO 3) Reports To equals CFO 4) Contact Owner contains Poo
To email a report to other users, the report must be in a public folder with access granted to the other users?
All users who access to the same report at the same time will see the same data.
Reports show only the information you can access where as Dashboards show information which you even cannot access.
If a field is visible in the search layout but hidden for certain users via the field-level security settings then which of the following statement is true?
Though multiple campaigns can be influential, you can only designate one campaign as the primary campaign source on the opportunity?
Specify the order of executions (Matching Answer, say from 1 – 4)
When a Locale settings is changed which one of the following gets changed Which of the following can be customized in the home page layout (Choose 3 A Without changing the profile of a person what of the following can be done (Ch Universal containers have two sales teams dealing with different types of oppo If an opportunity is edited which one of the following is likely to be changed (C User receives a login error. What should the admin do first
Objects updated during lead conversion Opportunities and campaigns are related by Options available during customizing Tasks
Options available under Customizing User interface Order of workflow rule
Automate marketing groups assigning leads to regional sales groups Mobile lite
Chatter mobile
Amount object should be set to read only once the opportunity is closed Workflow rules can be used for
Data access in dashboards are determined by Content delivery feature
OWD for opportunity is Public Read/write. Users are getting large no. of records i OWD for Accounts is Public Read/Write. Which can be used to restrict the access Files in chatter
To display the no. of open opportunities in each account
What permissions should a person have to install and uninstall an app exchang Significance of Dashboard user
To display the groupings in dashboards Report type determines
A company outsources level 1 support to a partner. How do we identify the list of What can be customized in partner portal without affecting internal Sales force Managers team, Sales team. Sales team is involved in the initial steps in the lea Customer base of a company classified into 1. High level accounts 2. Normal acc Automatic prevention of duplication is possible in
When you want to delete incorrectly imported records , choose 2
Marketing user has a list of leads to be imported. To avoid duplication he should Available schedules for Product
To select a particular user as an approver Filters available in Custom List view Enhanced profile list view allows
To calculate a summary value on a set of related campaigns Choose 2 options on folders
To restrict fields from Search, Reports and
What can a System admin assign to both Ideas and Answers Defining a category for solutions enables 2 options
Marketing and Sales users at Universal Containers would like more visibility int How can an Administrator customize campaign members?Choose 2 answers:
Which action can be performed on the Campaign Member object?Choose 3 answ Which is a capability of a campaign ?Choose 2 answers
Is it true that campaigns and opportunities have many to many relationship? You must create the business process before creating record types for each of t What can be reviewed using the process visualizer?
The automated case user will be listed on the case history for all actions that ar Who may be assigned a workflow task? There are 4 correct answers
Which email address option is available to override the From Email Address in a Workflow Tasks are NOT tracked in the Activity History and can be reported on Time-Dependent Workflow – Maximum Triggers Allowed Per Rule
A record is modified on 1/1/2008. It meets criteria for a time-based workflow ru Workflow cannot be triggered upon import.
What statements is False for a workflow task
Which statement is TRUE regarding look up filters?Choose 2 answers
What happens when you delete an object that is related to a junction object by a Account team is a set of users that normally work together on _________?
You can use conditional highlighting for summary and matrix report only
Which of the following is an automated process your organization can use to ap On which of these areas Data Validation rules are enforced but no feedback is g When a field is deleted from the pagelayout, does it is also deleted from the Obj When you insert a record using the API, Do Validation rules are expected? Which of the following are not controlled by the Page layouts?
Which of the following is NOT controlled by the Page Layout?
Which of the following can NOT be used to customize your Home Page
Customer Portal users can view the tags section of a page, if it is included in a p If Custom Fiscal Years are enabled then you cannot use Standard Forecasting? It is possible for an Account to be part of multiple Territories?
Is it possible to have Sidebar search enabled with Global Search? Is it possible to report on the converted Leads?
The opportunities fields of the campaign statistics section on a campaign detai Case escalation rules triggered on the last modification will be reset each time For custom object records to appear in search results associated tab only needs t Will two different users get the same search results on searching for a common Are Tags searchable from standard Search component?
Recent Items use the?
_________ are words or short phrases that users can associate with most Salesfo What happens when a user clicks on the Create New Apps option present in the L __________ are a collection of Force.com components and applications that are You can set the Tab as a Landing Tab while creating the Tab for the Object? Which is the new type of Dashboard Chart to make entry in Spring’11 Release? Which of the following is used for automatically opening records by an administ In Spring’11 salesforce.com release Dynamic Dashboards have been launched for Which of the following events are allowed while writing a trigger on feeds item You can share the Dashboard components snapshot with everyone in the Compan Inline Editing is available in visual force pages?
With Spring’11 release now you can have Photos in Dashboard components? Which of the following are new features on Chatter tab?
Which of the following is the new workflow feature of Spring’11 Release? Field Sets works on both Standard as well as Custom Objects?
Which combination of objects is available when creating a custom report type fo Which of the following settings directly affects Date fields to display as MM/DD/ Where do you go to create a List View so that you can see it on the Console, un Which of the following statements are true about Data Validation?
Which type(s) of file(s) is accessible through Content? What is parallel approval Routing?
Chatter Desktop is not available in which Salesforce Edition?
The account owner, opportunity owners, and case owners may or may not be th Which file types can you use when exporting reports?
A Standard profile that has Standard User Permissions and can manage published Which of the following are setting options for the User Interface?
The Report Builder is different from the Report Wizard.
Salesforce.com archives older activities according to which of the following condi IF(ISPICKVAL(picklist_field)) has the same output as:
At this click path Setup > App Setup > Customize > Tab Names and Labels > R Is identity confirmation necessary if a user's IP address is known and browser co What is the maximum number of records to be printed in the Printable View of a Are custom object reports accessible when you add a custom object tab?
What is not found on a Company Profile?
Custom Report Types (CRT) allows you to build a framework from which users can A Profile is a collection of settings and permissions that determine what the us When are data Validation Rules enforced?
System Administrators have this permission by default. The Salesforce Console is an example of what?
What is the click path to enable Enhance Profile Management?
Custom formula fields can reference other custom formula fields including thems You must run the report before you can print or export it because the Printable V Which Salesforce editions provide option for customizing profiles?
How many profiles can load in a single list view with Enhanced Profile Manage What is the maximum number of condition higlighting per report?
Which is a capability of the new Service Cloud console?
User A modifies a record. This modification triggers a workflow rule for immediate How does Locale settings affect your exported CSV file?
What are two sources from which cases can be created.
Which report format summarizes data in a grid against horizontal and vertical cr Every profile, including profiles associated with Customer Portal users must have Which statements are true about Cloud Scheduler?
Clients do not have to enable Customizable forecasting before they can ask sale What happens when you convert a Lead and an existing account and contact hav You can not use the browser's print function to print reports.
How many workflow rules can you create per entity?
What is the default report format for new reports created in report builder? Which of the following is part of the Sales Cloud 2.
Which of the following are standard Salesforce applications?
What can an administrator customize for the Service Cloud console?
Which is a consideration when creating a drill-to-detail dashboard component? Which can be accessed by a Chatter Free user?
This type of relationship links two objects together, but it has no effect on delet When you delete a Contact, it's associated Campaign Member record is deleted a Data Validation rules is not supported in which Salesforce edition?
Identify the true statements about the workflow approval process? Printable View does not Save all the report formatting.
Which data can be synched using the new Salesforce for Outlook?
Time-dependent workflow will not work with which type of workflow evaluation cr Up to 25 custom lookup fields can be defined per object.
Spring \'11 includes a managed version of Chatter Desktop for enterprise deploy Record locking prevents users from editing a record only if they have certain field Can a Standard User Profile import members into a campaign?
The record owner is a user or a queue that has control or rights to a particular d Standard reports are visible through the Reports search.
A System Administrator can edit a profile to: What is a Dashboard made of?
What is one advantage of Salesforce CRM?
Mail Merge is available in which Salesforce Editions?
If the System Administrator set a user to create only a certain record type, this u What is the maximum number of values you can have in a picklist?
When converting a lead, what values are transferred to the opportunity? What is the maximum of time triggers per Workflow Rule?
Salesforce is which of the following
Which of the following relationships are correct?
A Workflow Approval process may be used for all of the following objects EXCEPT Which of the following features is not available in Professional Edition?
The formula editor may be used all of the following places EXCEPT
If you are added to a Sales Team with read/write access you then have the abilit A Workflow rule can only be triggered when a record is created.
Which of the following fields CAN NOT be a controlling field for Dependent Pickli When you have exceeded your general storage limit, you can use your complime To make a field required, which of the following is used) (Pick the best possible What type of information can NOT be shown with an S-Control Dashboard comp A new list view can be created from within the console
All of the following are default Account record types- with Client Management E You must be a user of salesforce.com in order to Receive an email notification in If a lead is converted without a value in the company field, what happens? An Approval Process begins when a record is:
When you add a custom object tab, all of the following will be accessible with t when you Delete a lead from a campaign, it deletes the lead record itself.
Which of the following SF applications enables organizations to speed and stream All of the following objects may have a queue EXCEPT
You can use standard reports when creating Dashboards
Case escalation rules triggered on the last modification will be reset each time who can select the "sharing" button on Account and Opportunity records?
Which of the following components is the central repository to manage all prese YOU are working with a Professional Edition organization. They wish to install what type of report cannot be used to run a dashboard report?
your organization is a US-based company with a default currency of US Dollars. Custom Links can be used for the following:
It is possible to share a custom object record manually
you can customize the Opportunity Stage History related list on an Opportunity Is possible to view a forecast based on all of the following EXCEPT:
Which of the following does a Profile control?
If a lead, with a single marketing campaign is converted, the campaign informat When a manager overrides a subordinate's forecast,the subordinate can see the Related Lists display the many side of a one-to-many relationship
Case Assignment Rules are based on elapsed time
Which of the following are true about Master/Detail relationship in custom objec When test driving an application on the AppExchange Directory, it is not possible Validation rules may evaluate an opportunity line item against the opportunity it An S-Control may be all of the following EXCEPT:
If a profile does not have access to an application, that profile will also not have Which type of field cannot have universal requiredness?
Custom Web Tab may consist of all the following EXCEPT:
Custom lead fields can be mapped to which sets of objects in salesforce.com? You can map a custom lead field to only one of the following objects at a single Once a field is hidden from a Profile using 'Field Level Security', a User associated Is it possible to relate a person account to a contact on a business account.
Your customer is using Professional Edition. they want the ability to trigger an How is the expected revenue calculated in the opportunity?
A custom lookup field can be added to create a relationship between a standard Assume the Organization Wide default sharing is set to private for all objects a Based solely on the role hierarchy a manager can do all of the following EXCEPT: When you delete a parent record, you will also delete the child record if that chi Which action must be taken to view contacts associated with a case in the cons All fields on the Approval page layout are available to view on the Approval Histor The formula editor may be used all of the following places EXCEPT:
All of the following are types of AppExchange Applications EXCEPT: All of the following are true about Default Sales Teams EXCEPT: Which one does NOT apply to Custom Formula Fields:
Users can be deleted from salesforce.com
Select the best component to use if you want to list the top five sales performe Custom formula fields are recalculated:
What are the opportunity defaults when converting a lead to an opportunity? What is the difference between the Marketing User Profile and the Marketing Use How many other fields may a custom lead field be mapped to when converting a Folders are used to manage:
Is it possible for a Page layout to be associated with a Record Type. Which of the following object relationships is NOT allowed?
All of the following actions may take place on a Workflow Rule EXCEPT:
All of the following may be used when updating a record using the AppExchang Record Type may determine the default value of a picklist field.
With Client Management enabled, when a lead is converted without a value in t The Campaign ROI Analysis Report uses which of the following calculations to You can use standard reports when creating
The difference between an opportunity record type and a sales process is: An S-Control may be used in all of the following ways EXCEPT:
Assets are related to which of the following sets of objects?
All of the following may be uploaded to the AppExchange Directory EXCEPT: Which objects can be customized for history tracking?
Fields hidden using Field Level Security are subject to Data Validation Rules. You have Read Only access to an account, can you add a task or event to the ac Custom Formula fields do Not support which of the following functional expressi A service portal user may close their cases using Suggested Solutions in the self Default values are available for standard text fields
All of the following are true about Opportunity Pipeline and Forecast reporting E Recent Item and Look up Hover Views use the
Name one place where inline Editing is not currently possible.(Choose 2 answers Searches and Filters that take a long time may be cancelled ?
What information does the Company Profile Hold?
What information may be updated on the Company Profile?
Standard Fiscal Years are periods that follow Gregorian calendar, but can start on Custom Fiscal years are for companies that break down their fiscal years, quarte For which objects you have business processes?
How many fields (columns) can be displayed on a Customizable Related List? A check box can be a controlling field in a field dependency:
You can use a Custom Lookup field to create a relationship between an opportun Universal Containers would like their sales reps to be able to send branded ema How does an agent submit an article for publishing? Choose 3 answers:
How can Chatter feed for content can be used?Choose 2 answers MMM Which statement is TRUE regarding dependent lookups?Choose 2 answers: Which is a capability of drag-and-drop dashboards?Choose 2 answers: Which is a capability of the Cloud Scheduler?Choose 2 answers:
Which is a capability of Chatter?Choose 3 answers: What determines the suggested criteria for lookup filter?
What type of field can a lookup filter be applied to?Choose 3 answers mmm UI component for tag Access(Choose 2)
Which Step is not a part of creating custom application: A role has many to many relationships with the user?
Which of the following are standard Salesforce objects? (Select all that apply) Which of the following will not bypass Identity Confirmation? (select one)
Which of the following statements are true concerning email activation? (select When transferring an account from one user to another, which of the following o Using the following hierarchy, if a sharing rule exists granting Operations
Documents count toward Data Storage.
File attachments, document tabs, and sales force content count towards Data S What would prevent a user from including fields when running a report?
The system administrator has created a new custom object and application. This You can then associate each business process with one / more record types and m In order to implement more business process multiple record types must also Field-level security can be used to make a field required
You can customize to restrict users ability to log in to saleforce. mmm Is it possible for a user to own a record and not see it
What is true about a Role
What is True about the Role Hierarchy
Which of the following components is displayed only if the record in the detail If using Customizable forecasting there is a seperate forecast role hierarchy What is Sharing Rule? mmm
What is not true about sharing Rules A public group is a grouping of all Except
Which of the following components inherits the record type and profile association What happens when an email is sent to a customer from a case?
What objects are cases related to? Why would you use early triggers?
If Phil is promoted from a Sales Associate to Senior Sales Exec, and the new sales Which statement is / are false for folders?
The size limit for documents uploaded is:
Author and the owner have same access to the document You can update licenses on the Company Profile.
A company that uses custom fiscal year: A standard forecast option is unavailabl Where would you make a field required?
Activities are both Tasks and Calendars.
Field Level Security cannot be used to make a field required.
Which of the following is true that can cause data loss when an existing custom f Which of the statements is/are true for data validation
Identify the statement that correctly defines data validation What statements is False for a workflow task
Workflow Rules Consist of the following components
Which of the following statements is/are true for sharing rules? (Check all that a Users with access to opportunities as sales team members cannot extend sharin
Which are Activity Attachment Enhancements in Spring 11?
The first approval step in a process specifies the action to take if a record does Account Teams might be utilized for what?
You can only use standard fields when generating email and mail merge documen Which of the following chart types does not support Combination Chart?
Custom Summary Formulas can run calculations on report calculations. Which is true about a Chatter Plus user?
Which types of files can be accessed from the Files tab?
Which function is available in the report builder interface, prior to running the r A controlling picklist can have up to how many values?
What does a profile control?
What are the three core building blocks of Security and Access in Salesforce? Record type picklist filtering applies to dependent picklists.
Which objects can be stored in a folder?
Which Salesforce editions support Sandbox? mmm
What happens when you delete an object that is related to a junction object by a Which of the following Collaboration Cloud Enhancements Features are automatical Opportunity products can be linked in a Lookup Relationship :
Which of the following statements about a user record are true?
A user who has access to formula field can reference fields to which he or she do Which of the following needs to be specified in order to schedule a report? What is the maximum of actions per time trigger you can have in a Workflow Rul What is conditional highlighting for reports
The running user doesn't override the sharing role while allowing users to see hi Which statements are true for the integrated campaign builder. mmm
Which statements are true about standard fields?
Standard Fiscal Years are for companies that break down their fiscal years,quarte What statement is true regarding a custom field formula
A Standard Fiscal Year can start on May 1st.
Active Currencies live in Company Profile, user record (Personal Setup) and in O Users can be restricted to view a particular field in views, searches and reports b What are different Types of Sharing Rules? (Check all that apply)
Adding a user to the sales team group will give access to opportunity records th Can a delegated approver revoke a previously approved process?
Multiple Approvers have received your request for approving a discount that was Data Validation rules are also enforced using the API and Import Wizards.
It is advisable not to overwrite user records with new user data because it woul Where does the click path Your Name --> Set up -> Security controls -> Sharing Which of the following cannot be done by a user to records owned by others when Final reject actions can include actions such as email alerts
When is a workflow rule triggered? What are the two main parts of WF? When are WF rules evaluated?
From the below …identify the WF action?
How would you allow colloborative access to accounts ,contacts,contracts, oppur The org wide default is set to private. Phil smith the owner of ABC account is a What happens if a WF task is assigned to a role containing more than one perso Can WF update formula fields?
With Spring 11 release, you can now sort line items in the Quote Line Items relat Can you perform field updates on an object related to a rule. mmm
Record Types are not available in Select the right choice mmm How many Solution records can be imported via Import Wizard? How can users obtain a security token?
AW computing has a discount workflow that requires approval from the Sales dir Which of the following components lets customers find solutions to their cases A security token is required for API access when connecting from an IP address Will users have to use their security token when logging into connect for outlook Which of the following statements are true about trusted ranges? mmm
Which of the following statements is true about computer activation?
An admin changed the org default language from English to spanish. What must Identify the correct statement from the given list.
How can you ensure that a value is entered in a field? mmm
You can edit their user profiles and define Trusted IP ranges so that users dont Tab settings allow System Admin to customize which tabs are visible to users Can you make a standard field unique?
Standard picklists can be the controlling field but not the dependent in a field Which step is required when configuring the new Salesforce for outlook? What can users do when Chatter feed tracking is enable for dashboards?
How can you export accounts and contacts in a Contact Manager edition of Sale Where does Chatter Feed display?
Which are true about Email to Salesforce Enhancements after Spring 11 release? Which of the following are enhancements included in the Spring 11 release? What is the maximum number of actions you can have per Workflow Rule? Can logins on specific days be restricted?
You can create a Lookup Relationship to link an object with itself.
A sales manager would like to view a dashboard from the perspective of differe After Spring &39;11 upgrade the System Administrator noticed that he can no lon How many Custom Summary Formulas can you have per report?
What happens when a user is already logged in when restricted hours start? Mass Mail Contacts option doesn't appear under the Tools section in the Contact Even a user with "View all data" (VAD) permission can not view hidden folders as The maximum number of values in contolling picklists is the same as in dependen What is the maximum number of records that return in a report without exporting Name the benefits of the cloud computing model
With Spring '11, a new version of Chatter Desktop is available with performan Custom Summary Formulas can run calculations on custom formula fields. Which are true about Trialforce Email Branding?
Enterprise, Developer and Unlimited System Administrators can create an unlimi When you define a Data Validation Rule, what else must you also define?
You can set a default value for a custom field.
Select the order in which the Workflow actions fire in Salesforce.
Which of the following is an example of One-to-Many Relationships between Sta A record owner has the privileges to: View and edit records, transfer or change Identify the maximum number of leads / contacts that you can add from a report When a lead is converted it becomes an Account,Contact and Oppurtunity (unles When you click Printable view , the report will display in a print ready format in All personalization made to the Reports tab (expanding and collapsing of folders) If your Marketing team needed to add 10,000 existing leads to a campaign at on Can an end user import Members into a Campaign?
Only users with "Create and Customize" permission can access the Report? Data Validation Rules are executed for a field (vs. as record).
Customer Portal users can view the tags section of a page, if it is included in a p What profile permission is required for editing and deleting public tags?
What type of relationship must exist if you would like the child record to remain i The number of formulas in a Custom summary formula is limited to
You can create Custom Summary Formulas based on Custom Formula Fields. Which report format provides a tabular listing of data with sorting and subtotalli Which report type must be used to create dashboard components?
What is a Running User? Why are Sharing Rules used?
How does a Profile differ from a Role What does the Role Hierarchy control? List view can (Choose all that apply) You cannot delete a standard report.
If your company's fiscal year begins on February 1st and contains the 12 grego The User Interface Settings can be adjusted for individual users.
Who can import data for all users?
How does the Import Wizard perform matching when updating records? What are the three report types available when creating custom reports? Standard Fields are?
Can standard fields be removed from the Page Layout? mmm Who can create Custom Fields?
What are the field property options for Custom Fields? What objects have standard business processes? What do Business processes do?
Define the system Admin profile. Define the Standard User profile. Define the Solution Manager Profile. Define the Marketing User Profile. Define the Contract Manager profile. Define the Read Only Profile.
True or False: A checkbox can be a controlling field in a field dependency? How many instances of personal tags can be applied to records?
A company has a custom field "Hours Worked" and the sys admin is tasked to creat What are the Org Wide Default permission options?
The number of calculated values per report.
Describe the methods to allow access to the application?
When you delete a product, the opportunity associated with that product will be What can Delegated Admins do?
What are Public Groups? What do Sales Teams do? What do Account Teams do?
The number of business hours that can be set for the organization to operate: As a system administrator you can create page layout in the console and assign it How does a Profile differ from a Role?
What is a roll-up summary field?
When would you choose to build a Public Group? Who can manually share records?
How are Folders used?
Why utilize Account Teams and Sales Teams?
Where do images for email templates, Cloud Scheduler,etc. need to be stored? What does a workflow approval process do?
True or False, Final reject actions in a workflow approval process can include acti Inline Editing updates the field when
True or False. Record locking in a workflow approval process prevents users from e True or False. Data Validation Rules are forumulas that evaluate, "True".
When are data validation rules executed?
According to Sales Force, console is not for occasional users of SalesForce. The When you define a Data Validation Rule, what must you also define?
What does the default locale impact?
Can you set Standard and Custom fields as unique or required using the Property Which objects have built in import wizards? mmm
Do opportunities or cases have import wizards? Can the DataLoader access all objects?
Is the DataLoader Cloud based?
What database actions can the DataLoader perform?
True or False. To log into the Data Loader, the IP address must be a trusted IP When is it appropriate to use the Import Wizard versus the Data Loader? What are Standard Reports?
True or False. Standard Reports May be used as a starting point for Custom Repo True or False. Standard Reports can be deleted?
Which takes precedence: User's language setting or Company profile default la True or False. Custom Summary Formulas are based on hard record values but us Define the Tabular Report.
Defind the Summary Report. Define the Matrix Report.
The Director of Sales wants a report that meets the following criteria: Which report format would you use to create this custom report?
The Director of Sales wants a report that shows the Opportunity pipeline for th The Director of Sales wants a report that shows the trending performance of his The new charting engine allows for greater customization and creation of charts True or False: The running user of a dashboard overrides the sharing model to True or False; There are many dashboard components from SF Labs including the What happens if chatter is enabled in an org with 15 or fewer users?
Each workflow rule applies to a single object, such as leads, accounts, or opportu Workflow rules can't be triggered by campaign statistic fields, including individu Workflow rules can be triggered any time a record is saved or created, depending Workflow rules are triggered when a standard object in a master-detail relationshi Workflow rules on custom objects are automatically deleted if the custom object You can't package workflow rules with time triggers.
It is only necessary for Identity Confirmation if IP address is unknown and brows Users can search for Public Tags from the Sidebar and Advanced Search
Personal Tags can not be shared
When you configure Search Settings for Your Organization, the new value must Custom Fiscal Year works on a define once and use everywhere Rule Select
If a Standard Object is Renamed, the Reports are Renamed based on the new lab You can map a custom lead field to a Case
Picklist dependency rules are not enforced during Import
The Account Access, Contact Access and Opportunity Access options depend on The Documents tab does NOT contain version control capabilities
During a lead import, you can choose to enable active assignment rules as part You can map a single column from the CSV file to multiple fields in Salesforce SF You can only import only one language at a time per CSV file
You can create parent/child relationships directly from the CSV import file You cannot delete a product that is used on an opportunity
You can delete the Standard Price Book or a price book that is on an opportunity Account Teams are not available for Professional Edition
Workflow rules trigger automatically and are visible to the user. You can create email alerts for workflow rules on activities. Saving or creating records can trigger one rule.
Changes you make to records while using Connect Offline are lost. Workflow rules never trigger on converted leads
You can enable Chatter in your organization without updating to the new look an Chatter is not available for Mobile Users?
In List View Enhancements, users can export list results to CSV file Export to Excel is available for Printable Lists mmm
Customizable Forecasting cannot be enabled for use with Custom Fiscal Years A custom multi-select picklist can be the controlling field for a dependent field When a field is deleted it sits in the recycling bin for 30 days
You can only use standard fields when generating email and mail merge document You can create a custom report on solution categories and solution categories are Your System Administrator must reset your password for you if you lose it.
