HR Analytics In the Cloud
Ling Xiang
Director, Product Management
Director, Product Management
Safe Harbor Statement
The following is intended to outline our general product direction. It is intended for
information purposes only, and may not be incorporated into any contract. It is not a
commitment to deliver any material, code, or functionality, and should not be relied upon
commitment to deliver any material, code, or functionality, and should not be relied upon
in making purchasing decisions. The development, release, and timing of any features or
functionality described for Oracle’s products remains at the sole discretion of Oracle.
Program Agenda
Key Business Drivers
OTBI Enterprise for HCM
OTBI Enterprise Demonstration
1
2
OTBI Enterprise Demonstration
Advanced Analytics
Q&A
3
4
Key Focus & Business Drivers
Key Focus & Business Drivers
Faster Innovation
•
Faster pace to product
innovation
•
Modern, global platform
•
Shorter upgrade cycle
State of the Art Analytics
•
Best-practice analytical content
•
User experience-focused design
•
Seamless integration
Why is the Cloud so Vital?
•
Shorter upgrade cycle
Lower Cost
•
Reduced infrastructure cost
•
Reduced IT maintenance cost
•
Reduced customization and
upgrade cost
Lower Risk
•
Reduced administrative burden
•
Guaranteed system availability
•
Scalable platform for future
expansion
The Road of HR Analytics
7.9.6
7.9.6.3
11.1.1.7.1
11.1.1.8.
Universal Adaptors
7.9.6.4
7.9.6.2
900
Customers
6
Major Releases
May 2013
May 2014
May 2009
7.9.6
7.9.6.3
11.1.1.7.1
11.1.1.8.
• Product redesign • New recruiting, learning and absence analytics • Upgrade to OBIEE 11g • Integration with Fusion HCM • New Payroll, Time & Labor • ODI ETL • Talent Profile • Integration to Fusion HCM CloudMay 2012
7.9.6.4
• Certify OBIEE 11g • Certify ExalyticsJan 2013
7.9.6.2
• PSFT & EBS Certification • Certify ExadataSept 2010
Comprehensive HR Analytical Content
• Absence and Accrual • Accrual • Absence Trends • Absence Details • Absence Calendar • Compensation • Salary Compression • Pay for Performance
• Compensation Budget Allocation (*) • Workforce Effectiveness • Corporate Contribution • Effectiveness • Trends • Workforce Deployment • Staffing • Demographics • Trends • Frozen Snapshots • Recruitment • Requisitions • Vacancy Analysis • Recruitment Pipeline • Offer Analysis • New Hires • Applicant Pool • Quality of Hire • Recruiter Effectiveness
• Talent Profile Management • Employee Competency • Competency Gap • Job Profile
• Employee Talent Profile • Performance Potential
9-Box
• Succession Management (*)
• Succession Slate
Dashboards 12 Dashboard Pages 62 Reports 360 Attributes 940 Metrics 900
• Compensation Budget Allocation (*) • Payroll • Payroll Trend • Payroll Cost • Overtime Spend • Payroll Labor Hours • Learning • Manage Enrollments • Training Results • Delivered Training • Frozen Snapshots • Workforce Development • Employee Performance by Supervisor • Employee Performance • Supervisor Performance • Internal Mobility • Top Performers • Under Performers • Retention • Retention Hotspots • Top Performers • Trends • Recruiter Effectiveness • Requisition Recruitment Activities
• Recruitment Event Details • Candidate Sourcing • Time and Labor
• Timecard Monitoring • Processed Time • Time Coverage • Time Trend
• Estimated Labor Cost
• Succession Slate
• Succession Risk
• Performance & Goal
Management (*) • Performance Management Process • Goal Alignment • Questionnaire analysis • Employee Engagement (*)
Bring HR Analytics to The Cloud
User Experience
Data Visualization
Advanced Analytics
Big data
Best-Practice Analytical
Content for the cloud
What Are We Trying To Do?
•
Best-in-class analytics
•
Extremely quick Time to Value
•
Extremely quick Time to Value
Actionable Insight for Every Role
Finance and Business Leader
•Manage headcount cost to budget
•Foresight into leading people indicators that affect business delivery
•Reduce lost productivity from turnover and unnecessary org changes
•Increase retention of top performers
Chief HR Officer (CHRO)
•Develop talent strategy and systems to enable sustainable growth
•Manage global regulatory and compliance risk
•Develop global leadership pipeline
HR Analyst
•Deliver relevant and timely workforce information to HR and business leaders
•Reduce time/cost to produce compliance reporting
•Monitor key metrics in headcount demographics and movement
Strategic Human Resource Management
How is it done Today?
Are we paying
our workers
competitively?
What is our
compensation
YTD spend and %
change
How is my
retention
Are we hiring
high performance
Chief HR Officer (CHRO)
Are we
maintaining a
diverse
workforce?
Are we hiring
according to
plan?
retention
strategy working?
high performance
employees?
Today’s World
Data scattered across multiple systems
No single source of the truth
•
Management by spreadsheet
•
Inconsistent business processes
The Board wants to know what you’re doing about employee turnover
HCM
No accurate view
workforce profile
of
Lack of visibility
into
Business Challenges
Finance
Recruiting
HR Analyst
Lack of visibility
into
the effectiveness of HR
programs
Poor alignment
of talent
management strategy
with corporate strategy
Time wasted
gathering
data to manage and
report
Strategic Human Resource Management
Functional Decision Flow
O
b
je
ct
iv
e
Are we losing key talent?
In
si
g
h
t
•What is the turnover trend? •Where are the retention
hotspots?
•What is the skill loss from
Are we providing career development opportunities?
• What skills and job experiences produce high performance?
• Are there adequate
cross-Are we rewarding
employees competitively?
• How is our compensation compared to the market? • Are we rewarding high
performance?
Chief HR Officer (CHRO)
•
Develop talent strategy and systems
to enable sustainable growth
•
Manage global regulatory and
compliance risk
•
Develop global leadership pipeline
A
ct
io
n
Identify at-risk key talent for retention.
In
si
g
h
t
•What is the skill loss from the turnover?
•What is the cost of turnover?
• Are there adequate cross-team, cross-functional experiences?
• Is top talent groomed for leadership positions?
performance?
• How did compensation affect employee retention historically?
Identify development and training opportunities for employee development.
Offer competitive compensation packages for key retention roles
Oracle Transactional BI Enterprise
Oracle Transactional BI Enterprise
Strategic Human Resource Management
Actionable Insight for every role
Focus on Personas
Targeted for Executives (CEO, CFO, CHRO, COO), LOB Leaders,
and Staffs
Enable divisional and cross divisional analytics
Strategic historical, predictive, and comparative views for
Focus on Executive Staff:
•
Who require deeper analytics for
status, input to planning, and
explanation
•
Need view on cross divisional
information to do their job
Strategic historical, predictive, and comparative views for
analysis and planning
Focus on key metrics and key indicators
Designed for immediate insight and intuitive exploration
Use insights to form and argue opinions for tactical or
strategic changes
OTB Enterprise Demonstration
OTB Enterprise Demonstration
Identify Problem Area: Worker Attrition
Identify Reason: Retirement & Better Opportunities
1
2
OTBI Enterprise for Human Capital Management
Demo Flow
Identify Problem Area: Worker Attrition
Identify Reason: Retirement & Better Opportunities
Identify Cause: Aging Management over Next 5 Years
Identify Cause: Workers Underpaid vs. Other Departments
OTBI Standard
Real-time analytics offering, embedded in SaaS
Applications
•
Designed for line workers and managers
•
Supports daily operations
OTBI Enterprise
Deeper analytics for a comprehensive view
•
Designed for executives, managers and analysts
•
Supports strategic planning, forecasting, problem
solving, and other types of detailed analytics.
Comprehensive Business Intelligence In the Cloud
H R I n fo rm a ti o n M a tu ri ty Cross-process and Functional Analysis Predictive Analysis What is happening? Why is it happening?
What might be happening?
• Organization, Job & Workforce Predictive Analysis
• Cause and Effect
O
T
B
I E
n
te
rp
ris
e
HR Analytics Maturity Model
OTBI and OTBI Enterprise together cover the Full Spectrum
H R I n fo rm a ti o n M a tu ri ty
Transactional Increasing Business
Value Strategic
Data & Basic Reporting Consolidated Reporting Basic Analysis What is happening?
• Data Integrity & Quality
• Basic Employee Lists & Extracts
• Compliance Reporting
• Process-specific Analytics
• Single Source of Data
• Integrated Analytics
• Multiple Sources of Data
O
T
B
I S
ta
n
d
a
rd
O
T
B
I E
n
te
rp
ris
e
Historical
Current
Future
Historical Reports (e.g.)
• Assignment History
• Payroll History
Operational Reports (e.g.)
• Headcount
Historical Analytics (e.g.)
• Attrition Rate Trending
Comparative Analytics (e.g.)
• Departmental Performance
Predictive Analytics (e.g.)
•Workers Nearing Retirement
The Past, Present and Future
The Visual Continuum
OTBI Standard
• Payroll History• Headcount
• Transfers
• Performance Ratings
• Performance Review Status
• Worker Compensation
OTBI Enterprise
• Attrition Rate Trending
• Worker Mobility
• Headcount Movement
• Recruiting Effectiveness
• Departmental Performance
• Benchmark Comparison of Top & Bottom Peers
• Organizational skill gap
• Succession Risk
•Workers Nearing Retirement
•Skill Demand Forecast
•Predicted Overtime Hours/Spend
•Multi-Year headcount plan
OTBI Standard
Historical Reports (e.g.)
• Assignment History
• Absence History
• Performance History
• Payroll History
Operational Reports (e.g.)
• Headcount
• Assignment Events
• Performance Review Status
Benefits of OTBI Enterprise for HCM Cloud
Provide Insight to improve management of Human Capital
•
Supports multi-sourced analytics for complete picture
–
Integrate HCM cloud data with Talent Management cloud for
quality of hire, learning impact on performance analysis
–
Integrate HCM cloud with external data for analysis on how
staffing levels compare to budget
•
Delivers advanced analytics for historical, trending,
and predictive analysis
and predictive analysis
•
Provides Data enrichment for complex metrics
–
Headcount movement (historical snapshot, event interpretation,
hierarchy lookup)
–
Frozen snapshot (as-is vs as-was)
–
Time for a new hire to become top performer (cycle time)
10 12 14 16
Time to Value
Customize Connect Install/ConfigFaster Time to Value
•
Faster to value
•
Best-practice metric library
•
Role-based dashboards
•
Source integration
•
Configurability
•
Extensibility
0 2 4 6 8 10BI Apps OnPrem Cloud Competitors OTBI-E
W
e
e
ks
Cloud Competitors TTV data based on recent findings
Target TTV
Configurability
•
Extensibility
•
Operational maintenance
•
Patch & upgrade
•
Access to BI innovations
Metrics specifically tuned
for Human Resources
Cross-source Analytics
bridging HR, Talent and
Finance
OTBI Enterprise for Human Capital Management
900+
Proven results capitalizing
on >900 implementations
worldwide
Best-practice role-based
dashboards for quick time
to value
Planned Deployment Options
Taleo Fusion HCM
Supported Sources
HR Analytics Deployment Options
OTBI Enterprise
Non-Oracle HCM Apps
On-Premise
BI App Data Warehouse
Oracle Transactional Business Intelligence Enterprise
Fusion HCM BI App Data Warehouse Cloud Source Staging Cloud Source ReplicationOTBI Enterprise
Planned in 2014 Non-Oracle HCM Apps Taleo On-Premise Staging On-PremiseData Upload to Cloud
Planned in 2015
HR Analytics On-Premise Deployment
Fusion HCM BI App Data Warehouse Cloud Source Staging Cloud Source ReplicationOn-Premise HR Analytics
Planned in 2014 Planned in 2015 Non-Oracle HCM Apps Taleo On-Premise Staging On-PremiseDirect database ETL
Universal Adaptor
Security
•
Data remains behind Oracle firewall
•
Data encrypted while in transit between Fusion
HCM and OTBI Enterprise
Data Security
1
User/Role Security
2
Performance & Availability
•
Service guaranteed to be available 99.5% of time
•
OTBI Enterprise built and deployed on industry’s
most resilient architecture and infrastructure
Service Level Agreement
1
High-Performance Oracle Architecture
2
OTBI Enterprise for Human Capital Management
Single Cloud Provider: Security, Performance, & Availability
•
OTBI Enterprise users can only view what they have
access to in Fusion HCM
•
Oracle Single Sign-On Support
User/Role Security
2
•
Hardened platform
(unnecessary protocols/services disabled, aggressive patching, restricted access, etc.)•
Best-in-Class Physical Security
Platform Security
3
•
Uses Industry Leading High Performance
•
Oracle BI Foundation
•
Oracle Database
High-Performance Oracle Architecture
2
•
State-of-the-Art and Redundant Hardware
Infrastructure
•
Fiber-optic Network
High-Performance Data Center
Support
•
No Uncertainty on Who to Contact for Support
(unlike multi-vendor solutions)
•
Leverages My Oracle Support (MOS)
•
Detail here
Single Point-of-Contact
1
End-to-End Responsibility
2
Maintenance
•
OTBI Enterprise service monitored 24x7
•
Daily incremental loading of data from Fusion HCM
to OTBI Enterprise monitored daily
Monitoring
1
Service Updates
2
OTBI Enterprise for Human Capital Management
Single Cloud Provider: Support and Maintenance
Detail here
•
Oracle supports all components of solution: Fusion
HCM, OTBI Enterprise, Platform/Middleware, Data
Warehouse, and Data Center Infrastructure.
End-to-End Responsibility
2
•
Leverages all internal Oracle support processes,
automation, and tools to manage customer issues
•
Focus on customer success and time-to-resolution
Efficient Support
3
•
Oracle manages all service stack patching
•
Regular maintenance windows to ensure SLA and
deliver service improvements regularly.
Service Updates
2
•
Daily Data Warehouse Backups
•
Daily OTBI Enterprise Web Catalog Backup
Backups
•
Pre-built Dashboards ,
Reports, Metrics, & KPIs
•
Pre-built BI Metadata
•
Pre-built Data Warehouse
•
6 Star Schemas
•
Designed Specifically
for HR Analysis
Content
Data
Warehouse
OTBI
OTBI Enterprise for Human Capital Management
Solution Components
•
Automated
Provisioning
•
Fast Deployment
(nothing to buy and nothing to install)
•
99.5% Service Availability
•
Pre-built ETL
Designed to Extract
from over 3000
Operational Tables
•
No Configuration or
Development Required
Service
Delivery
ETL
OTBI
Enterprise
for HCM
Deeper Advanced Analytics
Big Data
•
Open Data
–
BLS job opening and labor
turnover data, cost of living,
commuting pattern, educational
& training data
–
Weather data
•
Unstructured Data
Deeper Analytics
•
Predictive Analytics
–
Predict leadership risk, diversity
risk, compliance risk
–
Predict overtime usage
–
Forecast headcount demand, time
to hire
•
Benchmark
Extensibility
•
Modular business models
–
Loosely coupled data connectors
for 3
rdparty
–
Loosely coupled models and
tagging to enable verticals,
partners, industry and customers
From the Labs
•
Unstructured Data
–
Performance document
questionnaire and comments
–
Employee exit and engagement
surveys
–
Employee productivity data
• Where worker spend their time, is it aligned to goal? (e-mail
communication pattern)
–
Aggregated market information
from job boards
•
Benchmark
– Internal benchmark
– Opt-in participation from Cloud Customers
– Anonymized Data and Privacy concerns
•
Full range of Oracle Analytics
processing
– Database 12c – Oracle Enterprise R – Essbase
partners, industry and customers
–
Tools/APIs for sharing, embedding
and syndication
Advanced Analytics Demonstration
Advanced Analytics Demonstration
HR Analytics Roadmap
Plan for next 12-Months
• HR Analytics Cloud Service • Adaptor : Taleo Enterprise
Recruiting
• Adaptor: Taleo Learn & Performance Mgt
• AdaptorFusion Time & Labor;
• New Compensation Analytics
Plan for beyond 12-months
• Advanced Analytics:
•Predictive analytics in
workforce diversity, Leadership pipeline
• Big data analytic : employee survey , Industry benchmark , Open Data (labor and job market data)
Deeper HR Analytics In the Cloud
OBIA 11.1.1.8
• Talent Profile Analytics
• New Adaptor: Fusion Absence Management
• New Adaptor to Fusion HCM Cloud Services
• New HR Executive Dashboard
OBIA 11.1.1.7
• ETL with ODI & Golden Gate option
• ETL adaptor to Fusion HCM • Time and Labor Analytics • Payroll Analytics
• Absence Accruals
May 2013
• NewSuccession Management Analytics
• New Role-based Dashboards (HR Manager, Business Executive)
2015
market data)
• Headcount what-if planning
• Uptake OBIEE 12C
• Cost of Ownership Improvements: Data Lineage
• Endeca Extensions
May 2014
• Headcount Gain & Loss • Workforce Frozen Snapshots
• New Adaptor: PSFT Global