© 2012 Electronics for Imaging, Inc. Page 1 of 6 Updated: 12/21/2012
Digital StoreFront 5.10 Update 1 Release Notes Date Issued: December 21, 2012
Digital StoreFront® is EFI’s award winning web-to-print platform. Digital StoreFront 5.10 Update 1 addresses
issues found since Digital StoreFront 5.10 was released. This document describes the issues that were resolved.
Update 1 can be applied to Digital StoreFront versions 5.2 through 5.10. (To find the version information for your installation of Digital StoreFront, select Administration > Site Settings, click the About tab, and locate the information above the table in the Version Information section. )Digital StoreFront System Software version: 5.10.1.17905 Database version: 5.10.1.1 Supported VDP Software:
XMPie® VDP Software 5.3.1 with Adobe®
InDesign® 5.5
FusionPro® VDP Software Suite 8 Supported EFI™ MIS Software:
Monarch 2009.3, 2010.1, 2011.1.3.1
PrintSmith™ 8.1
Logic™ 2011.1.0019 Pace™ 25.09
Supported Languages – The Digital StoreFront software is localized in the following languages:
© 2012 Electronics for Imaging, Inc. Page 2 of 6 Updated: 12/21/2012
Customer-Hosted Installations: How to Obtain and Apply Update 1
Always back up your Digital StoreFront system before you apply an update.1. Using an FTP client (such as FileZilla) go to the following FTP location:
ftp://ftp.efi.com/Updates/DSF510Updates/ and login with username dsfftpuser and password U3Tcx9Jp. 2. Download the file 5.10.1.17905_b.zip to your local drive.
3. Unzip the file.
4. Double-click the Setup.exe file. 5. On the “Welcome” screen, click Next.
6. Specify a destination folder or accept the default folder (C:\Inetpub\wwwroot\DSF\WebSite). 7. Verify the settings in the “Installation Summary” and then click Next.
8. Follow the instructions provided on the “Finish” screen.
The connection string in the Web.Config file is encrypted in the update, so perform the following steps and note that the batch files are configured for a standard deployment as explained below:
a. The .NET Framework is installed to %windir%\Microsoft.NET\Framework\v2.0.50727 where %windir% is the environment variable that stores the location of the Windows folder.
b. The site is installed using the WebSite name DSF.
If either of these values is different, you can re-configure the batch files to match the custom settings of your installation. Please note that changing the files will cause an application restart, so EFI
recommends that you perform the modifications during non-operating hours.
c. Locate and run the two files listed below that are included in the update. The files will be in the WebSite folder (i.e., C:\Inetpub\wwwroot\DSF\WebSite):
DecryptCS.bat—Double-click the batch file to decrypt the website connection string within the Web.Config file.
EncryptCS.bat—Double-click the batch file to encrypt the website connection string within the Web.Config file.
Cloud-Based (EFI-Hosted) Installations: How the Update Is Applied
© 2012 Electronics for Imaging, Inc. Page 3 of 6 Updated: 12/21/2012
Important Notes
Pause During Installation
The installation process can appear to get stuck on “Stopping EFI.DSF.PdfService service” and “Stopping Digital StoreFront Deployment Verification Service.” It is not stuck but merely waiting for services to stop and shut down. Note that the wait can be 4–6 minutes for each service.
Dropbox Integration
Digital StoreFront 5.10 expands the way buyers can supply content when creating products. In addition to uploading files or providing offline content, buyers can now download files from various cloud document services such as Google Drive, Dropbox, and PrintMe.
For information on integrating Dropbox with Digital StoreFront, see the document Digital StoreFront – Dropbox Integration located at this FTP site.Integration with Pace MIS v. 25.09 (or higher)
Self-Hosted Customters: Please contact Technical Support to obtain a script you will need to
run after upgrading to Digital StoreFront v. 5.10. EFI Pace version 25.09 and above is certified with Digital StoreFront v. 5.10. Please upgrade your EFI Pace system to the current version after upgrading Digital StoreFront. Then contact your Professional Services consultant for further details about additional system configurations required to use Digital StoreFront’s new impression modes.
Tip on Stackable Promo Codes
Stackable: Administrators can designate a promo code as “stackable,” meaning it can be
combined with other stackable promo codes. As a result, buyers can use more than one promo code when checking out. Another use for stackable promo codes is breaking a $100 promo code into 10 $10 promo codes so that buyers can stack them for use with large orders if necessary.
The Digital StoreFront Forum is Online: Register Today
The Digital StoreFront Forum is a place where users of EFI’s industry-leading Web-to-Print solution can come to share experiences with other members of the Digital StoreFront community. There are user forums for sharing information on integration with management information systems (MIS) such as Logic, Monarch, Pace, and PrintSmith. Additional forums provide user-to-user information on variable data printing (VDP) with FusionPro and XMPie services and integrations with EFI Fiery®, Fiery XF, and MicroPress® print systems.
Visit http://dsfforums.efi.com/ to join the Digital StoreFront Forum and enjoy the benefits: Interact with and learn from others in the Digital StoreFront user community.
Share helpful tips and experiences on “best practices” and workflow solutions. Connect with the community of Digital StoreFront users.
Important Note on the Digital StoreFront Forum
Please be aware that the Digital StoreFront Forum is not a place to request or receive formal technical support from EFI support personnel, engineers, or professional services. If you are experiencing an issue that is beyond the scope of help that other Digital StoreFront users can provide, please contact EFI Digital StoreFront technical support to receive formal, trackable support:
Americas:
Hours of Operation: 8 a.m. – 8 p.m. EST
Contact Information: 888-334-8650 (select option 4 then option 1)
Email: [email protected]
Europe:
Hours of Operation: 9 a.m. – 5 p.m. CET Contact Information: +31 20 658 8079 (NL)
+49 2102 745 4500 (DE) +44 12462 98085 (UK)
Email: [email protected]
Issues Addressed in Update 1
Anonymous Shopping and Order Pricing
Resolved the issue that was causing anonymous shoppers to see different pricing from the post-login pricing or, in some cases, not to see pricing at all. (Issue Reference: 20685, 23632)
MIS: Auto Submit Jobs and Approver Workflow
Resolved the issue that was preventing orders with auto submit jobs set for an approver workflow from being sent to the MIS system. (Issue References: 21002)
Changing Job Status in Operator View and Order View
Resolved the issue that was preventing the status of jobs from being changed in the Operator View and Order View (after upgrading to v. 5.4 Update 1). (Issue Reference: 22002)
Checkout Without Selecting Date and Time
Resolved the issue that was allowing buyers to check out without selecting a date and time in the shopping cart. (Issue Reference: 22655)
Products with Shrink Wrap Option in Visual Product Builder
Resolved the issue that was causing an error in Visual Product Builder (formerly called Flex UI) when a ticket template with Shrink Wrap did not include the Shrink Wrap Option “Shrink Wrap Into Sets / Items Per Set.” (Issue Reference: 22898, 23816)
Customer Order History Showing Orders Placed in Another Company
© 2012 Electronics for Imaging, Inc. Page 5 of 6 Updated: 12/21/2012
DSFdesign Studio: Image Error
Resolved the issue that was causing an error (e.g., incorrect cropping) when buyers were ordering DSFdesign Studio products to which they had added an image. (Issue Reference: 23850)
Order Quantity Change on a Mac
Resolved the issue on Apple Mac computers that was preventing checkout after the order quantity was changed. It was necessary to log out and back into Digital StoreFront and then change the order quantity before checking out. (Issue Reference: 23746)
DSFdesign Studio: Pricing Inconsistencies
Resolved the issue that was causing pricing inconsistencies for DSFdesign Studio product orders. (Issue Reference: 23860)
Visual Product Builder Product Orders with Cutting Print Service Option
Resolved the issue that was causing the order quantity to be reset to 0 and the job description to be reset to the product description when ordering Visual Product Builder products with the “Cutting” print service option. Note: This occurs only when the administrator adds new cutting features. (Issue References: 23410)
Ogone Merchant Account Payment Capture
Resolved the issue that was preventing Digital StoreFront from capturing payments in Ogone. This required the operator to perform the payment capture manually in the Ogone merchant account. Note: For your Ogone merchant account to work properly with the new capture functionality, you must create a second user account following the steps below (which are documented in the online help topic “Add or Edit a Merchant Account”:
1. Log in to your Ogone account.
a. From the menu on the left side of the screen, under “Configuration” click the Users link to open the “Users management” page.
b. Click the New user button. c. On the “User’s data” page:
Enter all required information:
o USERID (username) Note: Make a note of this user ID because you will need it in step 2. below.
o REFID (main account name) o User type
o User’s name (first and last name) o E-mail address
o Profile (select Admin from the pull-down menu) Check the box Special user for API (no access to admin.). In the “Access rights” section, check the box Payment methods.
Enter your password. Note: Make a note of this password because you will need it in step 2. below.
d. From the menu on the left side of the screen, under “Configuration” click the Technical
information link to open the “Your technical settings” page. Note: This is an optional
step but is recommended. It ensures that the only communication using this account will be from the Ogone site.
Click the Data and origin verification tab.
In the IP address of the server calling the APIs used for any automatic or direct
processing field, enter the IP address of the machine that is hosting Digital
StoreFront.
Click the link Confirm and go back to 'Homepage'.
e. From the menu on the left side of the screen, under “Configuration” click the Support link to open the “Welcome to the Support site” page.
Click the Ticket inbox tab. Click the New ticket button.
In the Please enter a subject for your ticket field, enter: SHA Request.
In the Please describe your issue field, enter: “I would like to request to have the SHA validation disabled for maintenance requests.”
Click the Submit ticket button.
You are now ready to configure your account to work in Digital StoreFront. 2. To configure your account within Digital StoreFront: Go to Administration > Credit Card Management and Configuration > Merchant
Accounts.
Click the edit button for the Ogone account.
In the Account Setup (Mandatory Fields) panel, you will need to enter values from the steps above into two fields:
USER Id (For performing a Data Capture)
This is the USERID you used for the second user account you created in step 1.c. above. Password (For User Account performing the Data Capture)
