IP Link
®➤
No programming knowledge required
➤
Enterprise-wide room control,
scheduling, and monitoring for
TouchLink
™, IP Link
®, MediaLink
®,
and PoleVault
®➤
Support for third-party control
system integration
➤
Comprehensive set of customizable
device usage, trend analysis, and
inventory reports
➤
Supports many common Web
browsers
➤
Seamless integration with third-party
facility scheduling software
➤
Enhanced monitors and schedules
based on location and/or device type
➤
Enhanced browser security with SSL
➤
Supports user logon authentication
using Microsoft Active Directory
➤
Configurable user access based on
role and location
➤
Customizable e-mail templates
➤
Dynamic event alert list of
user-definable system events
➤
Firmware Manager simplifies and
automates firmware updates
New Features in version 1.2
iGVE app support for iPhone and iPod
touch devices
Supports CollegeNET
®R25
®room
schedules
Extron GlobalViewer® Enterprise server-based software is the
next step up for managing larger AV installations. It provides an easy upgrade path for existing users of the Extron free GlobalViewer Web application using configuration wizards. Compatible with most Web browsers, GlobalViewer Enterprise provides enhanced help desk functionality, enterprise-wide scheduling and monitoring, and time-stamped AV system data collection for reporting. Built on Microsoft® .NET® technology,
GlobalViewer Enterprise integrates with third-party facility scheduling software for viewing room availability and managing meeting schedules. As with the free Extron GlobalViewer Web application, no programming is required.
Powerful AV System Management
GlobalViewer Enterprise is a powerful management tool. It works alongside the GlobalViewer Web application without replacing it, making the transition more familiar and less time-consuming. GlobalViewer Enterprise is designed to leverage the security, data, and access control capabilities of Microsoft Windows Server.
AV and IT support teams will appreciate the agility and flexibility GlobalViewer Enterprise provides to access usage data, create reports, and control the system from any computer on the LAN or WAN. The Help Desk view offers a view of the entire enterprise in a single window and access to detailed room data with just a click of a mouse. GlobalViewer Enterprise supports integration of third-party control systems, such as AMX® and Crestron®.
No Programming Required
Built on the Extron philosophy of delivering configuration-based solutions, GlobalViewer Enterprise doesn’t require any programming skills for setting up the system. It is a quick and easy process to import an existing system using one or more configuration files from Global Configurator 2, or later. During the setup process, configuration data from each control device supported in the system is imported into GlobalViewer Enterprise. During the setup process, configuration data from each device control supported in the system is imported into GlobalViewer Enterprise. After importing configuration files, adding a new device is as easy as point and click.
Enterprise-Wide Scheduling and Monitoring
With GlobalViewer Enterprise, it’s easy to configure global
schedules and conditional monitors that are based on location and/or device type. For example, a global schedule could be configured to turn off all of the displays in an entire building at 10:00 pm. Or, a monitor could be configured to send an e-mail or text message alert when any Epson projector exceeds 2,000 lamp hours. Step-by-step menus simplify the creation of a broad range of scheduled events and conditional monitors.
Data Logging and Reporting Capabilities
GlobalViewer Enterprise includes a SQL-based data repository for logging device and room data. Data is gathered 24/7 and time-stamped for use in preparing valuable management reports. GlobalViewer Enterprise features a comprehensive collection of reports covering network connections, device usage, and AV equipment inventory. Reports can be used to maintain inventory lists, track and analyze device and room usage, and proactively plan maintenance activities to reduce system downtime. Reports can be exported in PDF or Microsoft Excel format for printing and analysis.
Multiple User Roles and Permissions
Controlling access to GlobalViewer Enterprise for multiple users is made simple through Active Directory integration and the creation of customized user roles. GlobalViewer Enterprise supports authentication using Windows credentials and allows the administrator to specify roles which determine the features each user may access. For example, a role called “Administrator” may offer a high level of functionality, but limit access to a specific city or building. A “Reporter” role could limit functionality to report creation and allow access to only a specific department, building, or floor. The number and variety of user roles that can be created is nearly unlimited.
Third-Party Scheduling System Integration
GlobalViewer Enterprise supports seamless integration with Microsoft Outlook® via Microsoft Exchange® Server,
CollegeNET® R25®, and other popular campus scheduling
applications, allowing instant access to room availability and the power to enhance room usage reports and override scheduled display shut-offs automatically.
Valuable AV Resource Management Tool
Features
• No programming knowledge required – Step-by-step menus guide the user through the setup and configuration process • Comprehensive set of customizable device usage, trend
analysis, and inventory reports – Backed up by 24/7 time-stamped AV system data
• Support projectors with multiple lamps – Provides independent monitoring and usage hours for each lamp
• Enterprise-wide room control, scheduling, and monitoring for TouchLink™, IP Link®, MediaLink®, and PoleVault® – The Help
Desk View presents point-and-click access to every IP Link-enabled control device on the network, including IP Link control processors, MediaLink controllers, PoleVault Systems, and many other Extron products
• Support for third-party control system integration – Works with rooms controlled by third party controllers, such as AMX® and
Crestron®, as with any Extron-controlled room. A protocol manual
is available for developers to write the code needed by third-party programmable controllers to integrate with GlobalViewer Enterprise • Supports many common Web browsers – Installs on a server
and is accessible from anywhere on the network using Internet Explorer®, Safari, or Firefox®
• iGVE app support – Allows on-the-go access to GlobalViewer Enterprise from your iPhone and iPod touch
• Seamless integration with third-party facility scheduling software – Interacts with popular programs, such as Microsoft Outlook via Microsoft Exchange Server and CollegeNET R25, for
room scheduling and availability data
• Enhanced monitors and schedules based on location and/ or device type – Enable the creation of scheduled events and conditional monitors for generating e-mail alerts and text messages with support for global time zones
• Enhanced browser security with SSL - Ensures that all communication between the browser and the server remains encrypted
• Supports user logon authentication using Microsoft Active Directory – Simplifies user management in Windows environments • Configurable user access based on role and location – Helps
maintain strong security policies with full control of privileges for users, user groups, and roles
• Custom helpdesk layouts – Allows customized helpdesk views by user account
• Customizable e-mail templates – Save time and increase flexibility when configuring automatic e-mail and text alerts • Dynamic event alert list of user-definable system events –
Action items and reminders for maintenance and technical support tasks
• Firmware Manager simplifies and automates firmware updates – Current firmware data for all Extron devices is consolidated into a single table and updates are automatically downloaded from the Extron Web site
• Webcam support –Provides live streaming video for help desk operators in any room equipped with an IP-enabled camera • Minimal impact on network load –Data from connected devices
is “pushed” 24/7 to GlobalViewer Enterprise, so use of the software generates very little network traffic
G L O B A L V I E W E R® E N T E R P R I S E
GlobalViewer Enterprise Commissioning Service
Powerful Data Logging and Reporting Capabilities
Direct database integration with SQL Server enables 24/7 logging of time-stamped device and room data. GlobalViewer Enterprise features a comprehensive collection of customizable management and administrative reports.Location Tree
Rooms can be organized for easy drill down to detailed room data and remote room control Web pages.Help Desk View
Offers a view of the entire enterprise in a single window and access to detailed room data with just a click of a mouse.
Event Alert List
Dynamic view of user-defined critical room events.
Enterprise-Scale AV Asset Management
Lamp Hours Report
GlobalViewer Enterprise - Help Desk View
Input Source Hours Trend Report
Input Source Hours Report
Browser Independent
Accessible from anywhere on the network using Internet Explorer®
iGVE app
Allows on-the-go access to GlobalViewer Enterprise from your iPhone and iPod touchRoom Calendar
Integration with third-party scheduling applications enable real-time access to room schedules. G L O B A L V I E W E R® E N T E R P R I S EEnhanced Monitors and Schedules
Step-by-step menus simplify the creation of scheduled events and conditional monitors for automating management reminders and generating e-mail alerts and text messages.
User Roles and Permissions
Extron USA - West
Headquarters +800.633.9876
Inside USA / Canada Only
+1.714.491.1500 +1.714.491.1517 FAX
Extron USA - East
+800.633.9876
Inside USA / Canada Only
+1.919.863.1794 +1.919.863.1797 FAX
Extron Europe
+800.3987.6673
Inside Europe Only
+31.33.453.4040 +31.33.453.4050 FAX
Extron Asia
+800.7339.8766
Inside Asia Only
+65.6383.4400 +65.6383.4664 FAX Extron Japan +81.3.3511.7655 +81.3.3511.7656 FAX Extron China +400.883.1568
Inside China Only
+86.21.3760.1568 +86.21.3760.1566 FAX
Extron Middle East
+971.4.2991800 +971.4.2991880 FAX
www.extron.com © 2011 Extron Electronics. All rights reserved. All trademarks mentioned are the property of their respective owners.
04-2011 68-1610-01 REV. E
GlobalViewer Comparison
Features
Free GlobalViewer
Web Application
®Enterprise Software
GlobalViewer
®Rooms supported Up to 100 5000+
Password login levels Two Unlimited
Access control levels Two levels: Full and Room Control Unlimited and multi-tiered - configurable based on role and location
No programming required Automatically built by Global Configurator application systems built by Global ConfiguratorIntegrates multiple GlobalViewer Web
Data collection Stored in Extron control device, such as Limited:
MediaLink Controller, System 5 IP, etc.
Advanced:
Time and Date stamped entries stored in SQL Server Database
Data reporting Lamp hours & Button Press count real time Limited:
snapshot
Advanced:
Professional quality reporting on ROI, trend analysis, device usage, inventory, etc.
Third-party control system integration
Limited:
Hyperlink to control system Web control interface supported
Advanced:
Open interface and reporting protocol allows representation and participation in
GlobalViewer Enterprise features and functions
Scheduling and monitoring
Limited:
Must be individually defined on each controller and per device. Cannot be changed without
modifying original Global Configurator configuration.
Advanced:
Defined once at the enterprise level and applied to any number of associated controllers and devices. Easily changed
without affecting Global Configurator configuration
Client-side browsers supported Internet Explorer 6 or later Internet Explorer 6, Firefox 3, Safari 4, or later versions of these
Real-time event alert warning Not supported Yes, user-definable event tracking system
Enhanced browser security with SSL Not supported enable SSL Web security between the client Yes, using server-installed certificate to
and the GlobalViewer Enterprise application Network bandwidth usage
Spikes when application in use due to constant refresh of data and state information by the browser. Gets current state to “see” if there
are changes.
No spikes in usage. Data is pushed to the server, not polled. Only changes are reported, minimizing application-related network traffic Integration with third-party facility
scheduling software Not supported
Yes, currently supports Microsoft Exchange. Planned support for CollegeNET’s R25 and
SunGard’s Banner
Sortable views Not supported Flexible sorting on each column displayed
Product firmware management Manual process
Automatically consolidates and downloads the latest firmware from the Extron Web site so it is available for system-wide updates when
desired
IP Link device management Manual process Integrated tool that easily allows common or global changes to be made to any or all
IP Link-enabled products in the system
WHY UPGRADE?
A quick look at some of the key enhancements in GlobalViewer Enterprise:
