CCH Workflow Solutions

CCH Workflow Solutions

provide a complete range

of litigation support

solutions for the

management, production

and exchange of

information

Introduction

Litigation Support

Backed by CCH Workflow Solutions secure, in-house bureau capability – delivering 24/7 copying, document imaging, document coding and eDiscovery – combined with specialised software, expert consulting and training - CCH Workflow Solutions offer an extensive range of services designed to meet your information management challenge. For any type of litigation support services CCH Workflow Solutions are the litigation support solution specialists.

With a comprehensive range of litigation support services, CCH Workflow Solutions manages the complete life cycle of any litigation project, ensuring total security, compliance and quality is enforced at each stage of service delivery.

CCH Workflow Solutions expertise in litigation support services include: commercial litigation, construction litigation, arbitration, class actions and public inquiries. Our solutions range from copying and discovery lists to electronic case management and electronic hearing rooms.

Innovative

technology

Workflow

design and

implementation

Materials

handling and

processing

Preparation

& presentation

Lifecycle

project

management

CCH Workflow Solutions takes a consistent, consultative, methodical approach to establish how best to meet the business needs of our clients. CCH Workflow Solutions planning and consulting services can include workflow analysis, guidelines on the appropriate steps for the collection and conversion of documents and data, training, document management, planning and software data modelling and successful integration into existing or proposed in-house systems.

We approach every project with a project-based

methodology that ensures quality at all stages, which may include: a needs analysis, project scoping, blueprinting and implementation. Our staff are experienced in developing and successfully delivering projects within extremely short or difficult timeframes.

CCH Workflow Solutions assesses each project on its merits to ensure it delivers clients the very best value based on specific requirements, volumes and turnaround times.

Using the latest software technology, we advise clients on the best ways to collect, restore and process data from new and redundant electronic media. Clients can review data in multiple formats including our online review platform.

CCH Workflow Solutions offers online review of electronic documents via secure Case Rooms. Clients can review data in multiple formats via an online review platform. Powered by Ringtail software, a CCH Case Room provides a variety of search and retrieval tools to perform a detailed document review.

Documents can be viewed in their native format (Word, Excel etc) or in their final rendered format (TIFF, PDF, JPG etc). Security is essential when viewing documents. CCH Case Rooms have been security tested and approved by government and international organisations.

CCH Workflow Solutions can process over 300 different electronic file types to industry standard format, such as TIFF, PDF including OCR or keep the files in their native format. CCH Workflow Solutions advises clients globally on the best ways to collect restore and process data from new and redundant electronic media.

Case Assessment

CCH Workflow Solutions ensures

quality at all stages including

project scoping, blueprinting and

implementation.

eDiscovery Services

CCH Workflow Solutions assists by

sorting massive electronic data sets

into a litigation ready database.

CCH Workflow Solutions is a leading supplier of

end-to-end litigation support solutions, ranging from

pre-discovery through to appeal.

CCH Workflow Solutions delivers flexible solutions

to meet your information management challenge.

CCH Workflow Solutions work with a range of leading forensic partners to ensure we can provide you with the most complete eDiscovery service. Our end to end eDiscovery process includes case evaluation, acquisition of data, sorting & processing of data, data conversion into a litigation ready database and expert testimony presentation. No matter which stage of the eDiscovery process we have you covered. The forensic partners we work with are the best in the industry employing experts in all areas of forensics; we ensure we match the right experts to your specific case requirements.

CCH Workflow Solutions offers a number of services for processing documents including copying, page numbering, delimiting, imaging, coding and eDiscovery. These services are delivered via comprehensive order forms and / or a detailed processing methodology. We can process your materials and produce load files or data and images for a number of proprietary and 3rd party database systems such as Ringtail, Concordance, CT Summation and more. All our litigation support services are fully aligned and meet all court guidelines for the electronic production and exchange of information as detailed within Supreme and Federal Court Practice Notes.

CCH Workflow Solutions offer hosted Case Rooms for litigation support and review of electronic documents online. Powered by Ringtail software a CCH Case Room provides the following features:

■ _{Workflow to facilitate case preparation and}

presentation in addition to the standard variety of search and retrieval tools allowing it to perform a detailed document review

■ _{Documents can be viewed in multiple image formats,}

including TIFF, PDF, JPG etc or in the case of electronic documents in their native format (Word, Excel etc)

■ Ringtail software provides proven virtual environments or rooms, which facilitate collaboration across case or project teams

■ _{This outsourcing and hosted model means no capital}

investment in technology

■ _{Access to world class resources and infrastructure on a}

case by case basis Benefits of a CCH Case Room

■ Significantly reduced matter and preparation costs

■ _{Time to focus on the intellectual business of law,}

instead of the collection, dissemination and presentation of data

■ Flexible environments create individualised case models

■ _{Powerful search screens and listing features}

e.g. built-in issue trees, chronologies and shared lists

■ _{Real time collaboration between all members of the}

legal team allowing collective access, analysis and dissemination of case knowledge

■ Functionality and workflow that reflects litigation processes and procedures

Computer Forensic Services

CCH Workflow Solutions helps

companies react to forensic

demands involving data collection,

computer evidence preservation

and data recovery.

Document Processing

CCH Workflow Solutions offers a

comprehensive range of document

processing services.

Online Case Rooms

CCH Online Case Rooms facilitate

your workflow for case preparation

and case presentation.

Figure 1: CCH Online Case Room home page example

Facilities Management

CCH Workflow Solutions manages

all your processing requirements

on site like it were your own,

only better.

Litigation Support Software

Ringtail Legal Software

CCH Workflow Solutions are the number one reseller for Ringtail software in the Asia Pacific region. With solutions being used by 80% of the top 20 Australian law firms and merchant banks, CCH Workflow Solutions is acknowledged as Asia Pacific's leading Online Collaboration Solution provider.

Features and benefits:

■ _{Flexible document management - maximise}

information quality and availability

■ _{Open architecture - using industry standard}

database formats

■ _{Collaboration - web based application for}

intranets, extranets and internet

■ _{Native review and content searching - search and}

review 250 file types in HTML in addition to their native forms

■ Industry leading document security - multi-level security model

■ Supports foreign languages - multiple languages or vertical market vernacular

■ Scalability - scalable to support millions of documents

■ Flexible case modelling - create individualised case models

CCH Workflow Solutions is one of the leading providers of on-site copy room management with clients including some of the top 20 law firms in Australia.

Our consultation process includes a comparative assessment, illustrating the immediate human capital cost saving improvements by outsourcing to CCH Workflow Solutions.

Suitable for medium to large copy rooms, the service and support includes:

■ _{Fully equipped and serviced copy rooms} ■ Provision for existing machine arrangements

■ _{Access to fully trained onsite operators without}

the costs of recruitment, management or training

■ _{24 / 7 assistance from CCH’s national bureau facility}

for imaging, coding and copying requirements

■ _{Easy-to-track management reports}

■ Guaranteed quality control, timeliness via a tailored Service Level Agreement

CT Summation Software

CCH Workflow Solutions is a reseller for sister company CT Summation. CT Summation head quartered in the United States is also a Wolters Kluwer company. CCH Workflow Solutions has the most qualified team of certified Summation trainers & technicians in the Asia Pacific region.

CT Summation

Features and benefits:

■ _{Quickly find and review documents} ■ Streamline electronic and paper discovery

■ _{Efficiently review transcripts and linked exhibits} ■ Link case events to documents and transcripts

■ _{Attach video files and utilise video}

synchronisation tools

■ _{Anytime, anywhere access - online / offline} ■ Connect to real-time transcript

About CCH

Workflow Solutions

CCH Workflow Solutions is Asia Pacific’s market leader in the delivery of legal document processing services and tailored solutions to complex information, document, workflow, compliance and risk management requirements. Operating in Sydney, Melbourne, Brisbane, Singapore, Hong Kong and London with affiliates in Perth, Kuala Lumpur, Bangkok, Jakarta, Ho Chi Min City and Manila and a network of international partnerships, CCH Workflow Solutions is the only specialised legal support organisation that offers 24 hour 7 days a week service via an

international support network.

CCH Workflow Solutions products & services include:

■ _{Bureau & document services} ■ Legal copying services

■ _{Litigation support}

■ Electronic discovery & forensic preparation

■ _{Merger & acquisition solutions} ■ Image workflow

■ _{Content capture & retrieval}

■ Archive & record management solutions

■ _{On-site copy facilities management} ■ Inquiry and commission preparation

CCH Workflow Solutions are the number one reseller in Asia Pacific for both Ringtail and CT Summation litigation support software solutions.

CCH Workflow Solutions has established partnerships with leading service providers to assist in offering clients true end-to-end solutions and flexibility to deliver a full range of document production services. We take a consultative, methodical approach to establish the best processes and solutions to meet the needs of our clients, whether it’s a one-off project like an online deal-room or on-going document processing like on-site facilities management – all services require the same consistency in quality, discretion, turnaround times, confidentiality and seamless integration with internal workflow processes and procedures.

We offer our clients a range of services and solutions which involves bureau and document processing support into Ringtail software, technical support, product maintenance, proprietary enhancements (Ringlets), helpdesk services, training, project management and related consultancy services.

CCH Workflow Solutions aspires to be The Professional's First Choice to provide the information, tools and solutions to help professionals make their most critical decisions effectively and improve their productivity. Because we are innovative and forward-looking, we use the latest technologies to customise the products and services we provide our customers, ensuring that we can deliver the solutions they need, when and how they need them.

Contact CCH

Workflow Solutions

For further information about

CCH Workflow Solutions,

contact us:

Australia

Office Locations

Level 10, 190 George Street Sydney NSW 2000 DX 660 Sydney

Tel 61 2 8226 4999 ■ Fax 61 2 8226 4900 Melbourne

Level 4, 461 Bourke Street Melbourne VIC 3000 DX 224 Melbourne

Tel 61 3 9648 8999 ■ Fax 61 3 9648 8900 Brisbane

Level 2, 100 Eagle Street Brisbane QLD 4000 DX 138 Brisbane Tel 61 7 3211 1199 ■ Fax 61 7 3211 2199

Singapore

Office location

11 Keppel Road, #11-01, RCL Centre Singapore 089057 Tel 65 6225 2555 ■ _{Fax 65 6224 2555}

Hong Kong

Office location

Suites 908-10 9/F, Wharf T & T Centre Harbour City, 7 Canton Road

Kowloon Hong Kong