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E-Commerce - Global Outlook

Description: The global outlook series on E-Commerce provides a collection of statistical anecdotes, market briefs, and concise summaries of research findings. Laced with 43 supporting market data tables, facts, and figures, the report provides a preliminary insight into the structure, and basics of e-commerce in the modern world, and provides a discussion on the role played by Internet in breathing life into the concept of e-commerce. The report also offers a cursory review of the importance of internet security in the e-commerce market, and provides statistical, and descriptive information pointers on Wireless Commerce, B2B Commerce, B2C e-Commerce, and Online Retailing. Also included are briefly written commentaries that offer unequivocal views on the prospects of Commerce, the growing importance of women as a lucrative target for e-Shopping, and other legal issues entangling the e-Commerce industry. The report provides a recapitulation of all recent mergers, acquisitions, and strategic corporate developments witnessed by the industry over the last few years.

Regional markets covered include the United States, Canada, Europe, France, Germany, Italy, the UK, Spain, Rest of Europe, Asia-Pacific, Japan, China, South Korea, India, Latin America, and Rest of World. The report also includes an indexed, easy-to-refer, fact-finder directory listing the addresses, and contact details of 356 companies worldwide.

Please note: Reports are sold as single-site single-user licenses. Electronic versions require 24-48 hours as each copy is customized to the client with digital controls and custom watermarks.

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Contents: E-COMMERCE

A GLOBAL OUTLOOK, JANUARY 2012

CONTENTS

1. OVERVIEW 1

Driving the Supply Chain 1 Classification of E-Commerce 1

B2C E-Commerce - All Set to Touch the US$1 Trillion Mark 2 Table 1: World Recent Past, Current & Future Analysis for B2C e-Commerce Market by Geographic Region - US, Canada, Europe, Asia-Pacific (including Japan), and Rest of World Markets

Independently Analyzed with Annual Sales Figures in US$ Billion for Years 2010 through 2015 3

Table 2: World 5-Year Perspective for B2C e-Commerce Market by Geographic Region: Percentage Breakdown of Value Sales for US, Canada, Europe, Asia-Pacific (including Japan) and Rest of World Markets for Years 2011 & 2015 4

Developed Regions Dominate the Global B2C e-Commerce Market 5 2. INTERNET AND E-BUSINESS 6

Table 3: Global Internet Usage by Region (2011): Breakdown by Number of Users for Asia, Europe, North America, Latin America and Rest of World 6

Table 4: Internet Usage Worldwide (A Recent Past Scenario): Analyzed in Terms of Number of Users in Millions for Years 2005 through 2010 7

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Table 5: Leading Countries in Internet Usage: 2011 7 Table 6: Global E-Commerce Market (2010): Time Spent by Consumers on Retail Sites as a Percentage of Total Time Spent Online 8

E-Commerce and Internet Security 8 Wireless E-Commerce 9

E-Commerce and Wireless Internet Access 9 Global E-Commerce Market Parameters 9 Online Retailing - A Comprehensive Approach 9 Online Retail Categories 9

User Experience and New Technology Investments Tops Online Retailer's Priority List 10

Online Travel - The Largest Segment 10

Table 7: Global Online Travel Spending by Geographic Region (2011): Percentage Breakdown of Dollar Spending for US, Europe and Rest of World 11

Prospects in E-Commerce Market 11

Domination of Internet in E-Commerce and Web Services 11 Emerging Trends in e-Commerce Marketing 11

Price - the Decisive Factor 11 Video Marketing 11

SEO Offers Best Results 12 Mobile E-Commerce 12 E-Mail Marketing 12

Increased Relevance of Analytics 12 Social Networking and Tweets 12 Online Advertising Budgets Rising 12 Business Models 13

Women Users - The Major Driving Force 13 Women Prefer Online Shopping 13 Holiday e-Shopping 13

E-Shopping Carts - The Fuel 13 Legal Issues 14

Domain Names and Allied Legal Issues 14 Mobile E-Commerce - The Next Big Thing 15 Mobile Payments - Gaining Momentum 15 3. STRATEGIC CORPORATE DEVELOPMENTS 16 4. PRODUCT/SERVICE LAUNCHES 28

A REGIONAL MARKET PERSPECTIVE 35 1. THE UNITED STATES 35

Overview 35

Table 8: US Recent Past, Current and Future Analysis for B2C e-Commerce Market - Analyzed with Annual Revenues in US$ Billion for Years 2010-2015 36

Integers Business Model 36

E-Commerce Market - Poised to Surge in the US 36

Increasing Average Shopping Volumes - A Boon for the Market 37 B2C E-Commerce 37

US B2C eCommerce Fortunes Continue to Scale Upward 37 Curbs to Online Retailing 38

Swinging Consumers in Favor of Online Retailing 38 B2B E-Commerce Market 38

B2B Sales through Internet 38 E-Procurement 38

Use of Internet for Sourcing Goods 39

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Emerging E-Commerce Strategies 40 Outlook 40

2. CANADA 41 Overview 41

Table 9: Canadian Recent Past, Current and Future Analysis for B2C e-Commerce Market - Analyzed with Annual Revenues in US$ Billion for Years 2010-2015 41

Market Statistics 42 Market Trends 42

Rising Online Purchases in Canada 42

Table 10: Online Shopping Dynamics in Canada (2010) 42 Mean Order Value Continues to Plummet 42

Travel Services Remain at the Top of the List 42

Table 11: Online Order Placements by Product Category as a Percentage of Online Shoppers in Canada 43

Table 12: Products Browsed Online by Product Category as a Percentage of Window Shoppers in Canada (2010) 44 Concerns Still Exist on Credit Card Usage 44

3. EUROPE 45 Overview 45

Continuous Upsurge in E-Commerce 45

B2C e-commerce - Current Analysis & Outlook 45

Table 13: European Recent Past, Current & Future Analysis for B2C e-Commerce by Geographic Region - France, Germany, Italy, UK, Spain, and Rest of Europe Markets Independently Analyzed with Annual Sales Figures in US$ Billion for Years 2010

through 2015 46

Table 14: European 5-Year Perspective for e-Commerce by Geographic Region: Percentage Breakdown of Value Sales for France, Germany, Italy, UK, Spain and Rest of Europe Markets for Years 2011 & 2015 47

Increasing Readiness of European Companies for E-Business 47 Other Western European Markets Fast Catching up with UK 48 B2C E-Commerce Market 48

Teenage Online Spending 48

E-Commerce to Receive a Boost from EU Initiatives 48 The UK Government Strategy 49

Non-Uniformity of Internet Penetration Pesters E-Commerce Market in Europe 49

3a. FRANCE 50

Current & Future Analysis 50

Table 15: French Recent Past, Current and Future Analysis for B2C e-Commerce Market - Analyzed with Annual Revenues in US$ Billion for Years 2010-2015 50

Leading Product Segments 51

Table 16: Online Retail Market in France by Product Segment (2011): Percentage Breakdown of Dollar Sales for Electronics Music, Videos and Books

Footwear, Apparel and Accessories and Others 51

3b. GERMANY 52

B2C E-Commerce on a Roll 52

Table 17: German Recent Past, Current and Future Analysis for B2C e-Commerce Market - Analyzed with Annual Revenues in US$ Billion for Years 2010-2015 52

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German Consumer Spending Weathers Recessionary Impact 53 Germans Go Increasingly Online

Businesses See New Opportunities 53 Pure Play Online Vendors Lead the Fray 53

Table 18: Online Retail Market in Germany by Product Segment (2011): Percentage Breakdown of Dollar Sales for Footwear, Apparel and Accessories

Music, Videos and Books Electronics

and Others 53 3c. ITALY 54 Overview 54

Table 19: Italian Recent Past, Current and Future Analysis for B2C e-Commerce Market - Analyzed with Annual Revenues in US$ Billion for Years 2010-2015 54

3d. THE UNITED KINGDOM 55 Overview 55

Table 20: UK Recent Past, Current and Future Analysis for B2C e-Commerce Market - Analyzed with Annual Revenues in US$ Billion for Years 2010-2015 55

Table 21: Online Retail Market in the UK by Product Segment (2011): Percentage Breakdown of Dollar Sales for Electronics Music, Videos and Books

Footwear, Apparel and Accessories and Others 56

Advertising Through Internet 56 3e. SPAIN 57

Spanish E-Commerce Sales Surge 57

Table 22: Spanish Recent Past, Current and Future Analysis for B2C e-Commerce Market - Analyzed with Annual Revenues in US$ Billion for Years 2010-2015 57

3f. REST OF EUROPE 58 Overview 58

Table 23: Rest of Europe Recent Past, Current and Future Analysis for B2C e-Commerce Market - Analyzed with Annual Revenues in US$ Billion for Years 2010-2015 58

4. ASIA-PACIFIC 59

Asia - The Roaring E-Commerce Market 59

Table 24: Asia-Pacific Recent Past, Current & Future Analysis for B2C e-Commerce by Geographic Region - Australia, Japan, China, India, South Korea and Rest of Asia-Pacific Markets Independently Analyzed with Annual Sales Figures in US$ Billion for Years 2010 through 2015 60

Table 25: Asia-Pacific 5-Year Perspective for B2C e-Commerce Market by Geographic Region: Percentage Breakdown of Value Sales for Australia, Japan, China, India, South Korea and Rest of Asia-Pacific Markets for Years 2011 & 2015 61 e-Commerce Snippets 61

Competition among Online Brands in Asia 62 Future Opportunities in Online Retailing 62 Target Audience 62

Secure And Transparent Environment 62 Online Presence Could Boost Offline Sales: 62

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Payment Gateway 62

B2B Emerges Stronger than B2C 63 B2B E-Commerce 63

4a. JAPAN 64 Overview 64

Table 26: Japanese Recent Past, Current and Future Analysis for B2C e-Commerce Market - Analyzed with Annual Revenues in US$ Billion for Years 2010-2015 64

Strategy 65

E-Commerce to Gain Prominence in Japanese Retail Industry 65 E-Commerce Gains from Competitive Pricing of Durable Goods on the Web 65

New Weapons for Marketing 66 CRM/ERP Markets 66

Software Market 66

Role of Intellectual Property (IP) Laws 67 4b. CHINA 68

China - An Emerging E-Commerce Giant 68

Chinese E-Commerce Grows by Leaps and Bounds 68 Table 27: Chinese Recent Past, Current and Future Analysis for B2C e-Commerce Market - Analyzed with Annual Revenues in US$ Billion for Years 2010-2015 69

E-Commerce - The Largest Channel in B2C Market 69

Table 28: Leading Websites in the Chinese E-Commerce Market (2010): Market Share Breakdown for Taobao, PaiPai, 360buy and Others 69

Overcoming Security Concerns Benefits E-Commerce 70 Evolution of Internet E-Commerce 70

Factors Promoting E-Commerce 70

Drivers of Chinese e-Commerce Market in a Nut Shell 71 International E-Commerce 71

Market Developments 71

Implications of E-Commerce Revolution 71 B2B E-Commerce 72

Table 29: Leading Companies in the Chinese B2B E-Commerce Market (2011): Percentage Breakdown of Revenues for Taobao, PaiPai and Eachnet 72

Major B2B Growth Drivers 72 Obstacles in B2B Market 73 B2C E-Commerce 73

Table 30: Leading Companies in the Chinese B2C E-Commerce Market (2011): Percentage Breakdown of Revenues for

360buy.com, Dangdang, Joyo Amazon, New egg.com, VANCL and Others 73

Table 31: Leading Product Groups in the Chinese B2C E-Commerce Market: 2011 74

Major B2C Growth Drivers 74 Obstacles in B2C Market 74 B2C Eats into C2C Market Share 75

Table 32: Chinese E-Commerce Market by Channel: Percentage Breakdown of Revenues for C2C and B2C for Years 2008, 2010 and 2012 75

Independent B2C Sellers to Lose Battle to Platform B2C 75 Channel Mix on the Rife as Players Tend to Ward off Risks 76 Online Travel Booking on a Growth Spree 76

Table 33: Chinese Online Travel Market by Segment (2011): Percentage Breakdown of Revenues for Hotel, Airline and Packaged Tours 77

Encouragement to the Private sector 77 Preservation of Intellectual Property 77

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Government Policy 77

Logistics Remain a Major Challenge 78 Security Issues 78

Infrastructure & Issues 78 4c. SOUTH KOREA 80 Current & Future Analysis 80

Table 34: South Korean Recent Past, Current and Future Analysis for B2C e-Commerce Market - Analyzed with Annual Revenues in US$ Billion for Years 2010-2015 80

E-Commerce Market - An Overview 80 4d. INDIA 82

E-Commerce Market 82

Table 35: Indian Recent Past, Current and Future Analysis for B2C e-Commerce Market - Analyzed with Annual Revenues in US$ Billion for Years 2010-2015 83

Internet Users Reaching a Critical Mass 83 Online Transactions Gather Momentum 83 e-Tailing to Follow Success of Online Travel 84

Table 36: E-Commerce Market in India by Product Segment (2011): Market Share Breakdown for Online Travel, Electronic Retail (E-Tailing), Financial Services, Digital Downloads, and Other Online Services 84

Table 37: Online Order Placements by Product Category as a Percentage of Online Shoppers in India 85

Improving Logistics and Payment Gateways 85

Growing Middle Class and Higher Disposable Incomes 85 User Experience - A Focal Area for E-Commerce Sites 86 Major Growth Drivers in a Nutshell 86

Major Issues and Challenges 86 5. REST OF WORLD 87

Current & Future Analysis 87

Table 38: Rest of World Recent Past, Current and Future Analysis for B2C e-Commerce Market - Analyzed with Annual Revenues in US$ Billion for Years 2010-2015 87

5a. LATIN AMERICA 88 Industry Overview 88

Latin American Consumers Turn Increasingly e-Commerce Savvy 88 Table 39: Internet Usage in Select Latin American Countries

(2007-2012): Number of Users and Internet Penetration for Argentina, Brazil and Mexico 88

Table 40: Online Payment in Latin America by Payment Mode (2011): Percentage Breakdown of Payments for Credit Card, Debit Card, Cash, Transfer and Check 89

E-Commerce and Internet Advertising 89 The Contemporary Developments 89 The Industry Bottlenecks 89

B2B E-Commerce 90 Internet Penetration 90 Brazil 90

E-Commerce Market in Brazil Soars 90

Table 41: Brazilian e-Commerce Market (2010): Percentage Breakdown of Volume Sales by Popular Product Segments 91 Mexico 91

5b. THE MIDDLE EAST 92 B2C E-Commerce 92

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(2011): Number of Internet Users (in Millions) for Saudi Arabia, UAE, Oman, Kuwait, Qatar and Bahrain 92

Table 43: B2C e-Commerce Market in Select Middle Eastern Countries (2011): Annual Revenues In US$ Million for UAE, Saudi Arabia, Qatar, Kuwait, Bahrain and Oman 93

GLOBAL DIRECTORY

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