IBM Cloud Computing for SAP IBM Corporation

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IBM Cloud Computing for SAP

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Agenda

IBM Strategy and Offering for Cloud Computing

SAP Product Strategy

Cloud Computing for SAP Customers

IBM Cloud Solutions for SAP Customers

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IBM Strategy and Offerings

for Cloud Computing

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Enterprise

Five co-existing cloud delivery models from IBM

Enterprise Data Center

Private Cloud

1 Enterprise

Data Center

IBM operated Managed Private Cloud

2 _Enterprise

IBM owned and operated IBM owned and

operated Hosted Private

Cloud

3 Enterprise A

Enterprise B Enterprise C

Shared Cloud Services

4 User

A

User B

User C User

D

User E

Public Cloud Services

5

• Enterprise owned

• Mission critical

• High compliancy

• Internal network

• 3^rd party owned and operated (e.g. SO model)

• Standardization

• Centralization

• Security

• Mix of shared and dedicated resources

• Shared facility and staff

• VPN access

• Shared resources

• Elastic scaling

• Pay as you go

• Public internet

Source: IBM MI, Corporate Strategy, BCG analysis

Data resides within the customer firewall Data outside the customer firewall

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One IBM Cloud Reference Architecture

Hardware Software Services

S m a rt B u s in e s s S y s te m s

purpose-built infrastructure

Integrated Service Delivery Platform Cloud

S m a rt B u s in e s s S e rv ic e s

cloud services delivered

Standardized services on the IBM cloud

Private cloud services, behind your firewall, built and/or run by IBM

IBM STG VMControl

Heterogeneous Hypervisor Support SAP

Applications

application application application

BPaas SaaS PaaS IaaS

Virtualized Infrastructure

Server, Storage, Network

Tivoli

Service

Automation

Manager

Tivoli

Monitoring

Tivoli

Usage

and

Accounting

Web GUI Service Catalog Usage Based

Accounting Cloud

Operation Services Image Library Service Definition Manage- Ment

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SAP Product Strategy

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SAP Support for Cloud Computing

SAP Note 1380654 describes the SAP support for Cloud.

SAP Production is supported on Private Clouds for certified IT technologies:

– Hardware

– Virtualization technologies

– Operating systems

SAP Production is currently not supported on Public Cloud environments

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Enterprise

SAP Production Support by Cloud Delivery Models

1 Enterprise

Data Center

IBM operated Managed Private Cloud

2 _Enterprise

operated Hosted Private

Cloud

3 Enterprise A

4 User

A

User B

User C User

D

User E

5

• Enterprise owned

• Mission critical

• High compliancy

• 3^rd party owned and operated (e.g. SO model)

• Standardization

• Centralization

• Security

• Mix of shared and dedicated resources

• Shared facility and staff

• VPN access

• Shared resources

• Elastic scaling

• Pay as you go

• Public internet

Data resides within the firewall Data resides outside the firewall

Private Cloud

general SAP support for

Business Suite

Production

for all certified infrastructure for SAP

SAP Certified

Cloud

Services

Supported for

Business

Suite

production

Public Cloud

Currently not

supported for

SAP Business

Suite

production

T

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Cloud Computing for

SAP Customers

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EP

XI/PI BI APPAPP

A typical logical SAP landscape before cloud

Production ECC

BI

EP

XI/PI

MDM

Misc.

Utilities

Sandbox Pre-Dev Pre-QA DR

ECC

BI

EP

XI/PI

MDM

SM/SLD

Misc.

Utilities

ECC

BI

EP

XI/PI

MDM

ECC

BI

EP

XI/PI

MDM

BI

EP

XI/PI

MDM

Misc.

Utilities

Training ECC

BI

EP

XI/PI

MDM

Misc.

Utilities

Misc.

Utilities Misc.

Utilities

Small DB

(ECC/BI = 250GB per)

Small DB

Med or Large DB

(50% production or copy)

Large DB

(copy of production)

Dev QA

Misc.

Utilities

ECC

BI

EP

XI/PI

MDM

ECC

BI

EP

XI/PI

MDM

Misc.

Utilities

Small DB

Large DB

APPAPP ECC N+1 (Major Projects) N (Production Support)

Sandbox

Pre- Train ECC

BI

EP

XI/PI

MDM

Misc.

Utilities

Off-Site

SM/SLD SM/SLD

APPAPP

SCM SCM SCM SCM SCM SCM SCM

APPAPP SCM SCM

APPAPP

SRM SRM SRM SRM SRM SRM SRM

APPAPP SRM SRM

APPAPP

CRM CRM CRM CRM CRM CRM CRM

APPAPP CRM CRM

Med or Large DB

Large DB

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Challenges for SAP customers

Long install time

– 3-5+ full days,

– sometimes it even takes weeks if physical systems need to ordered

Re-provisioning/move of SAP using SAP System-Copy

– 2-3+ full days

Lots of non production sandboxes

– Dev system, test system, demo system, training system

System are not de-provisioned, because of “time-to-get-it-back”

SAP landscape is layered by multiple modules, multiplying complexity

T

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EP

XI/PI BI APPAPP

The SAP logical landscape on a private cloud

Production ECC

BI

EP

XI/PI

MDM

Misc.

Utilities

DR

BI

EP

XI/PI

MDM

Misc.

Utilities

Dev QA

Misc.

Utilities

ECC

BI

XI/PI

MDM

ECC

BI

XI/PI

Misc.

Utilities

APPAPP ECC N (Production Support) Off-Site

SM/SLD SM/SLD

APPAPP

SCM SCMAPPAPP

APPAPP

SRM SRMAPPAPP APPAPP

CRM

CRM CRM

APPAPP CRM

Large DB

Small DB

Large DB

SM/SLD

Private Cloud (only when & what is required)

Large DB

(copy of production)

Large DB

(copy of production)

Small DB

(ECC/BI = 250GB per)

Misc.

Utilities

ECC

BI

XI/PI

MDM CRM

ECC

EP

EP EP

MDM

SCM SCM

SRM SRM

EP SCM

SRM

SCM

SRM

EP BI

BI

XI/PI

MDM

Image Library

TSAM Controller

Storage Array Fast Slower

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SAP landscapes become Flexible, Dynamic, Cloud Data

Centers with IBM Private Cloud Solutions

=> Set up SAP Systems fast

=> Only when and for as long as needed

=> Leverage a shared cloud pool in your data center

40 – 200 min

2 – 3 days

Prepare Upgrade /

Provide OS for SAP

SAP Basis

30 – 60 min

1 day

Install OS

Unix OS

IBM Böblingen Development Lab Experience

½ - 3 min

1 – 4 days

SAP System Refresh

10 min

1 day

Add SAP App Server

20 – 180 min

2-3 days

Clone DB2

8 min

½ day

Maintain DB2 Libraries

12 min

1day

Install of DB2/Oracle

Data Base

After

Before

SAP IT Services

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IBM Cloud Solutions

for SAP Customers

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SAP Cloud Deployment Solutions from IBM

Deployment Model

IBM Cloud Solutions &

Offerings for SAP

Customers

IBM Tivoli Service Automation Manager

IBM Service Delivery Manager

IBM Cloudburst

IBM SAP Private Cloud Implementation Services

IBM Cast Iron

IBM SAP Private Cloud Management

GTS SAP hosted Cloud (hosted dedicated private cloud)

GTS SAP Hosted Cloud (hosted shared private cloud)

IBM Dev & test on the IBM Cloud use for SAP

Dynamic

Infrastructure IBM Systems Server & Storage, IBM Systems SW, IBM Tivoli, IBM DB2, IBM Systems Director, IBM VMControl

Enterprise Data Center Private

Cloud

1

Enterprise Data Center Private

Cloud Enterprise Data Center Private

Cloud

1

_Enterprise

Data Center

IBM oper ated Managed Private Cloud

2 Enterprise Data Center

2 _Enterprise

operated H osted Private

Cloud

3 Enterprise

Cloud

3 Enterprise A

4 Enterprise A Enterprise B

Enterprise C

4

U ser A

U ser B

U ser C U ser

D

U ser E

5

U ser A

U ser B

U ser C U ser

D

U ser E

5

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Helps companies

reap the benefits of cloud computing,

Lower cost of IT service delivery ,

Deliver a higher degree of standardization

and automation

By Providing

The Service Management System for cloud computing

Web 2.0 Cloud end-user & admin GUI

Image management incl. save / restore

VLAN Support

Metering data for TUAM processing

Request, deployments and management of IT

infrastructure components for cloud:

PowerVM, VMWare, KVM, and Linux on

Power Systems, System x, and System z

End user self service access to cloud computing

resources and services

Supports automated deployment of business applications

like SAP

IBM Tivoli Service Automation Manager

Service Subscri

ption

Service Delivery

Service Activati

on Service

Design

Service Operatio

ns

ibm.com/software/tivoli/products/

service-auto-mgr/

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IBM CloudBurst

^TM

2.1 – For SAP

highest flexibility, efficiency and scalability for the IBM integrated service

delivery platform - certified for SAP

Workload optimized, integrated, flexible,, “built

for purpose” platform

Available as Power/AIX or System x/Linux based packages

Both versions provide certified platforms for SAP applications

Turnkey Cloud Solution (including basic set-up services) providing all features of Cloudburst 1.2 plus:

Increased virtualization and system management capability

VMControl for cross platform virtualization Management

Storage Virtualization with SAN Volume Control

Tivoli Service Automation Management 7.21 with VLAN

=> Out of the box support for SAP Landscape cloning Available with Power 7 or System x CPUs

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PowerVM: Virtualization without Limits

Number 1 choice for SAP on cloud environments

Enterprise QOS virtualization capability with higher

performance, more scalability, and enterprise

security provides the best foundation for your cloud

Drive systems to over 90% utilization

Live Partition Mobility with VM’s of any size up to the

entire system that can easily move between your POWER6 and

POWER7 systems (certified for SAP)

Scales seamlessly from 1/10 of a core to 256 cores and

can use all resources of the host server (visibility in SAP CCMS

Monitoring)

Dynamic changes to any IT resource without reboot (tested

for SAP)

Integrated storage virtualization for simplified provisioning,

management of virtual servers and advanced virtual networking

Secure by design with Zero common vulnerabilities

exposures (CVEs) reported against PowerVM by US CERT or

by MITRE Corporation.

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Integrate SAP enterprise applications and data with cloud platforms

and applications.

Integrate cloud applications

with on-premise applications

Integrate cloud-to-cloud

Leverage Cast Iron Systems

hundreds of pre-built

templates

Eliminate expensive custom

coding and completing cloud

integration in days rather than

weeks or longer

Appliance, software, or

cloud-delivered integration

Cast Iron Hybrid Cloud Integration

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IBM Smart Business Services

IBM SAP Private Cloud Implementation

IBM Service offering to implement the SAP Platform-as-a-Service on

your new or existing infrastructure

– Cloud Services for SAP in 8 weeks or less

– Define, configure, and test Cloud Automation Processes for new,

non-production, and production SAP systems

– Implement using Tivoli Service Automation Manager

– Rapid, template based, and customized to your specific

requirements with future expansion capabilities

IBM Private Cloud for SAP capabilities include

– Creation of SAP Images

– Instantiation of SAP Images (e.g. build Test from Production)

– Unattended SAP Installation and management

– Required Post-Installation steps to prepare usage

– System Refreshes

Leverage your Infrastructure-as-a-Service

– With cloud services (Cloudburst)

– With existing virtualization (LPARs, Vmware, etc.)

Tivoli Service Automation Manager

SAP Business Suite

SAP NetWeaver Integration SAP NetWeaver Composition

Enhancement packages

SAP SRM SAP CRM

SAP SCM

SAP PLM SAP ERP Enhancement packagesIndustry Applications Complementary Applications

SAP Business Suite SAP Business Suite

SAP NetWeaver Integration SAP NetWeaver Composition

Enhancement packages

SAP SRM SAP CRM

SAP SCM

SAP PLM SAP ERP Enhancement packagesIndustry Applications Complementary Applications

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Helping you take advantage of top-

notch management services

IBM Smart Business Services

Remotely managed services for SAP on your Private Cloud

Features

Expert applications management that leverages your existing Private Cloud infrastructure

investments

Expert SAP Basis support services

Expert DBA support Services

Expert OS and Cloud Infrastructure management services

24/7 around the global support

Global help desk

Global Change Management

A scalable applications model that adjusts to your changing business needs

A more predictable fee based service

Benefits

Enables access to expert applications management without high overhead

Helps reduce applications management costs by up to 50 percent

Increases system reliability due to improved processes and technologies

Shifts IT staff focus from applications support to business-performance tasks

SAP Private Cloud Management – onsite offerings include:

Service-level agreements for applications and support

Applications administration

Database administration

Cloud infrastructure and OS support Key Contacts:

Robert Orshaw - [email protected] Brian Osterholt - [email protected]

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SAP PaaS Capabilities

Catalog of SAP base images

Automated Cloud SAP system provisioning

Automated SAP refreshes

Cloud based SAP cloning

Automated post clone processing Value to SAP Customers

Reduce the cost of SAP Environments

Reduce the cost of SAP Basis and DBA Support

Reduce the complexity / chaos created by the proliferation of SAP development

environments

Reduce the cost, lead time and improve quality of SAP production management and other common tasks

Delivers SAP environments via Private and public Clouds hosted by IBM and automates the most common labor intensive tasks associated with managing SAP environments

Licenses:

Customer owns SAP and DB licenses , IBM provides all other licenses – OS, monitoring, security, Cloud mgmt, etc