© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 1
Customer Master Presentation - Contents
Solution at a Glance Solution in Detail
Package Deployment
Software Products and System Landscape V4.607
Payments and Benefits Services for Employee Lanes
Learning Services for Employee Lanes HCM Core Services for Employee Lanes Time Management Services for Employee Lanes Travel Management Services for Employee Lanes
Career and Development Services for Employee Lanes
Work Feed Content for Employee Lanes
HCM Core and Approvals Services for Manager Lanes Career and Development Services for Manager Lanes HCM Processes and Forms Services for Manager Lanes Reporting Services for Manager Lanes
KPI Services for Manager Lanes Work Feed Content for Manager Lanes
E-recruiting in manager self-service
HCM processes and forms in manager self-service
Human capital management core services in employee self-service Time management in employee self-service
Payments and benefits in employee self-service Travel management in employee self-service Career and development in employee self-service HCM core services and approvals in manager self-service Performance management in manager self-service Compensation management in manager self-service
Talent management in manager self-service
Reports in manager self-service
Reports based on operational data provisioning (ODP) in manager self-service Integration to SuccessFactors
ESS/MSS with lanes ESS/MSS without lanes
Integration to SuccessFactors for Self-Service Lanes
V4.607
SAP Employee and Manager Self-Service rapid-
deployment solution
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 3
At-a-Glance:
Business Requirement Solution
What is my pain?
What are my needs?
Solution description
Ready to run, a solution with fixed scope, predefined services at a predictable price with the flexibility for future extension
Learn more
SAP Employee and Manager Self-Service rapid-deployment solution
Time wasted by HR professionals on inefficient processes instead of time invested in working on strategic HR goals
Employee frustration because of inefficient handling of easy HR requests
High costs for HR administrative tasks due to long cycle times, manual errors, poor data accuracy, and duplicate data entries
Low HR process compliance, quality, and transparency
Jump-start your HR solution with software that enables incremental steps toward your ultimate HR vision
Improve operational efficiency by automating processes, enabling HR staff to focus on more mission-critical initiatives
Reduce personnel costs with lower administrative demands on your HR department
Increase self-sufficiency, giving employees access to personal information and better support for collaboration
Streamline your HR processes quickly and efficiently
The SAP Employee and Manager Self-Service rapid-deployment solution enables you to quickly and efficiently streamline your HR processes. Leveraging SAP NetWeaver Business Client software, a SAP NetWeaver Portal component or a Microsoft SharePoint portal, it gives your employees and managers Web-based access to HR services.
Overview
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 5
Business challenges There is a solution
Streamline your HR processes quickly and efficiently
Time wasted by HR professionals on inefficient processes instead of time invested in working on strategic HR goals
Employee frustration because of inefficient handling of easy HR requests
High costs for HR administrative tasks due to long cycle times, manual errors, poor data accuracy, and duplicate data entries
Low HR process compliance, quality, and transparency
The SAP Employee and Manager Self-Service rapid-
deployment solution enables you to quickly and efficiently streamline your HR processes. Leveraging SAP
NetWeaver Business Client software, a SAP NetWeaver Portal component or a Microsoft SharePoint portal, it gives your employees and managers Web-based access to HR services.
Business scope covered
SAP ERP
®Human Capital
Management solution (on-premise)
SAP NetWeaver Portal component
SuccessFactors HCM Suite (Cloud) *
Goals
Workforce planning Performance
Compensation
Succession
Analytics Recruiting Learning Jam
* The integration to SuccessFactors refers to documentation of how you can link SuccessFactors pages into employee and manager self-service based on single-sign-on and SAML.This is possible with SAP NetWeaver Portal and is Performance and succession
management
Learning Recruiting
Planning and analytics HR
self- services
Talent management
Scheduling and deployment Global HR
and payroll
Employee data Organizational data
Competency data
SAP NetWeaver Portal or Microsoft SharePoint
Portal or
SAP NetWeaver Business
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 7
Business benefits Measurable success
Reduce cost of HR administration
Increase efficiency and quality of HR processes
Reduce average time spent by employees on HR issues
Increase employee satisfaction regarding HR services
Benefits for you
Jump-start your HR solution with software that enables incremental steps toward your ultimate HR vision
Improve operational efficiency by automating
processes, enabling HR staff to focus on more mission- critical initiatives
Reduce personnel costs with lower administrative demands on your HR department
Increase self-sufficiency, giving employees access to personal information and better support for
collaboration
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 8
Employee Self-Service with consumer-grade look and feel
New intuitive user interface, tailored to the employee role
Lanes for:
Work Feeds
My Services
Search
My Learning
My Info
Enhanced applications
Employee Profile - Card-based layout for Personal Profile, Talent, Compensation & Learning
Salary Statement - New card layout with enhanced features
Leave Request - Enhanced request including new Team Calendar, showing conflicts upfront
Team Calendar - Unified calendar for leave, travel, training, holidays, birthdays, anniversaries etc.
Workforce Viewer – Interactive view of the people in the organization
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 9
Manager Self-Service with consumer-grade look and feel
New intuitive interface, tailored to the manager role
Lanes for Approvals
Work Feeds
My Team
My Team Services
Substitutions
My Favorite KPIs
My KPI Monitor
My Reports
Search
Enhanced applications Team Calendar - Unified calendar for leave, travel, training, holidays, birthdays, anniversaries etc.
Leave Approval - Shows conflicts upfront in the Team Calendar
Time Sheet Approval – Displays an overview of pending time sheet approvals
Employee Profile - Card-based layout for Personal Profile, Talent, Compensation & Learning, graphical layout for Talent Grid &
Compensation, capability to record notes
Workforce Viewer – Interactive view of the people in the organization
SAP Fiori apps provide a simple, easy to use consumer-grade user experience that
work seamlessly across devices – desktop, tablet, or smartphone
The SAP Fiori Apps rapid-deployment solution enables you to quickly deploy and
configure a combination of Fiori transactional apps including a number of HR employee
and manager self-services. For further information, see service.sap.com/rds-fiori-apps
The apps that are compatible with employee and manager
self-services contained in the SAP Employee and Manager
Self-Service rapid-deployment solution are listed on the
Service Marketplace service.sap.com/rds-ess-mss
in the Compatible SAP HR Fiori Apps for Employee and
Manager Self-Services documentSAP Fiori Apps for employees and managers
Solution in Detail
Scope and benefits
The employee self-service component provides Web-
based access to HR services for every employee, resulting in streamlined and automated HR processes. Employees can access information, tools, and services to manage their personal information and careers. They can, for example, change personal information, record working time, submit leave requests, view salary and total
compensation statements, enroll for benefits, and manage their careers. In addition, employees can view and manage all processes in which they are involved. A team calendar showing team members absences and new birthday-and- anniversary application facilitate team collaboration. The scope of the self-services depends on the business
processes activated in the SAP ERP Human Capital Management solution.
Improve operational efficiency by automating and streamlining processes and enabling managers and employees to collaborate
Improve employee productivity by enabling
employees to manage their own information and processes, such as changing personal information and submitting leave requests
Improve employee satisfaction by increasing self- sufficiency and reducing dependency on the HR department
HCM Core Services for Employee Lanes:
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 13
In the system
In the My Info lane, employees can choose their Employee Profile to check:
General information such as time zone, work center, email address, telephone number in the About lane
Organizational information such as position, job, line manager, organizational unit in the Organizational Assignment lane
In the My Info lane, the employee can update the following personal information in the Employee Profile:
Personal data
Address
Communication data
Bank details
Family members and dependents
Internal data
Personal IDs (Asia only)
Alternative names (Asia only)
Key functionality
HCM Core Services for Employee Lanes:
Employee profile
In the system
In the My Info lane, employees can use the Organizational Chart button to launch the Workforce Viewer to:
Check other employees' basic data
Send an e-mail to another employee
Launch an action such as a travel request
In the Search lane, employees can search for organizational units, positions, employees etc.
In the My Services lane, employees can review their processes, including:
Displaying an overview of all processes with employee's involvement
Displaying process details
Withdrawing (canceling) open processes
In the My Services lane, employees can:
View a team calendar
View birthdays and anniversaries of team members in a calendar
This scope item is mandatory for using employee self-services with lanes and SAP UI5.
Key functionality
HCM Core Services for Employee Lanes:
Team Calendar
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 15
Scope and benefits
Time management functionality in the employee self- service component extends the processes for leave and time recording to the employees’ desktops. Employees benefit from intuitive Web transactions to record their
working time in a calendar, display time account balances, and time account data. They can create leave requests and display their leave overviews. In the interactive calendar, employees can also display a team calendar, birthdays and public holidays.
Allow employees to administer their own leave
requests and time recording with a self-explanatory, fully integrated Web application
Time Management Services for Employee Lanes:
In the system
In the My Info Lane, employees can:
Display, create and cancel leave requests
Display booked leave and recorded working time
In the My Services Lane, employees can:
View public holidays
View time account balances
Record working time
View leave balance
Display, create and cancel leave requests
Key functionality
Time Management Services for Employee Lanes:
Creating a leave request
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 17
Scope and benefits
Employees can use the open enrollment service to enroll themselves and their dependents in benefits plans. In
addition, they can use the open enrollment print service to print out their current enrollments and details about plans for which they are eligible. Employees can change their enrollment plan details in the printout and submit the new details to their employer.
Allow employees to administer their benefit plans and view salary and total compensation statements in a self-explanatory, fully-integrated Web application
Payments and Benefits Services for Employee Lanes:
In the system
In the My Info lane, employees can:
Display their salary statements and view total compensation statement
Enroll for benefits and print benefit election form for open enrollment
Maintain personal profile, including
benefits information and dependents’ and beneficiaries’ data
View benefit plans participation
Key functionality
Payments and Benefits Services for Employee Lanes:
Salary statement
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 19
Scope and benefits
In the area of travel and expenses within the employee self-service component, employees can maintain their travel profile and submit travel requests, including the specification of required travel services and requests for trip advances. They can create travel plans and book
travel services as well as enter travel expense reports and submit them for reimbursement.
Allow employees to manage their business trips and create expense reports based on the configured functionality in SAP ERP HCM Travel Management
Travel Management Services for Employee Lanes:
In the system
In the My Services lane, employees can:
Access the traveler work center
Display, create and cancel travel requests
View the status of a travel request
Create travel plans
View the status of a travel plan
Create expense reports
Use an express expense sheet
View the status of a travel expense report
Cancel travel plans
Key functionality
Travel Management Services for Employee Lanes:
Travel services
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 21
Scope and benefits
Career and development functionality enables employees to:
Search for new job opportunities and apply for a suitable job
Carry out a self-assessment of their own performance within a predefined performance period
Maintain their own talent profile, empowering employees to develop their career
Empower employees to manage their career and development through self-service functionality
Career and Development Services for Employee Lanes:
In the system
In the My Info lane, employees can:
Check and edit their Employee Profile including matching qualifications, missing qualifications and performance history
In the My Services lane, employees can:
Access a "Career Cockpit"
Maintain personal settings
Maintain a talent profile
Edit your candidate profile
Perform a job search
Apply for a job
View and maintain appraisal documents
Key functionality
Career and Development Services for Employee Lanes:
Career and development services
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 23
Scope and benefits
Learning functionality enables employees to book courses, browse a catalog of training courses, view a training
calendar, search for specific courses and view a profile match-up between the employee’s qualification profile and the position’s requirements. Employees can navigate to particular courses and display details of courses including course duration, percentage completed, location, and language. Course offerings are classified as Classroom Trainings, E-Learnings, Curriculums and Course
Programs.
Empower employees to manage their training and development through self-service functionality
Learning Services for Employee Lanes:
In the system
In the My Learning lane, employees can:
Browse a catalog of training courses and book courses directly
View a training calendar of booked courses and available courses
View the top 10 most popular training courses
Search for specific courses and filter on aspects such as free seats, location or language
View a profile match-up between the employee's qualification profile and the position's requirements or the
development plan
Display an overview of courses they are booked on and cancel bookings, if
appropriate
Display a history of courses they have already completed
Key functionality
Learning Services for Employee Lanes:
Expanded “My Learning” lane
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 25
Scope and benefits
Work feeds are notifications that tell the employee about an occasion or about a task that has to be performed, for example, an incomplete time recording or expired
qualification.Employees can navigate directly from the lane to the respective application from the work feeds.
Employees can also subscribe to or unsubscribe from the feeds and clear work feeds in the expanded lane.
Automatically reminds employees of occasions or tasks they need to perform thus reducing the
administrative burden on managers and HR specialists
Work Feed Content for Employee Lanes:
In the system
In the Work Feeds Lane, employees can:
View work feeds, colored by priority and sorted by date
Navigate directly to the application to perform the outstanding task
Clear unwanted work feeds
Subscribe to and unsubscribe from work feeds
Key functionality
Work Feed Content for Employee Lanes:
Work Feeds for the employee
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 27
Scope and benefits
The manager self-service component provides Web-based access to HR services for managers, resulting in
streamlined and automated HR processes. Managers can access relevant employee information and the applications needed to execute processes and make decisions about, for example, compensation planning. In addition managers can approve processes such as compensation increases, leave requests, expenses and time sheets. It is also
possible to activate an option for managers to maintain substitutes and substitution rules. These substitutions
apply for workflow tasks as well as for non-workflow based tasks and applications. The scope of the self-services
depends on the business processes activated in the SAP ERP Human Capital Management solution.
Improve operational efficiency by automating and streamlining processes and enabling managers and employees to collaborate
Improve manager productivity by enabling managers to manage processes for their team members, such as compensation and staffing activities
Help ensure HR process efficiency and effectiveness through definition of substitution rules – for example, during absence
HCM Core and Approvals Services for Manager Lanes:
In the system
In the My Team lane, managers can:
View an overview of their direct reports on employee profile cards
View team information such as organizational units or positions
Display detailed information about an individual employee in their Employee Profile
Make personal notes about an employee including attachments and filter icons
Send an e-mail to an employee
Start processes on behalf of employees
Start processes for an organizational unit
Maintain employee data such as address, bank details on behalf of employees
Start processes for multiple employees such as a special payment
Compare several employee profiles
Key functionality
HCM Core and Approvals Services for Manager Lanes:
Expanded “My Team” lane
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 29
In the system
In the My Team Services lane, managers can:
View a team calendar showing absences, unapproved leave requests, absences to be deleted, birthdays and anniversaries, course bookings, travel requests, holidays, non- working days
Check team attendance
View details of the organizational unit
View and edit position information
In the Substitutions lane, managers can:
Manage substitution rules by choosing a
substitute and assigning tasks at employee and team level
Switch between their own manager view and that of the manager they are substituting and perform the tasks assigned to them
Key functionality
HCM Core and Approvals Services for Manager Lanes:
Creating a substitution rule
In the system
In the Approvals Lane, managers can display and process approvals for:
Leave requests
Timesheets
Clock in/clock out corrections
Recruitment requisitions
Travel requests
Travel plans
Travel expense reports
This service is mandatory for using manager self- services with lanes and SAP UI5.
Key functionality
HCM Core and Approvals Services for Manager Lanes:
Expanded “Approvals” lanes
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 31
Scope and benefits
Performance management functionality supports managers in viewing and managing predefined and flexible performance management documents, team goals, qualification profiles, and additional appraisal documents.
E-recruiting functionality supports managers in recruitment activities, including services for a requisition monitor, questionnaires for candidate assessment, data overview of published job postings, overview of
requisition requests, creating a requisition request, or specifying a substitute. The manager creates recruitment requisition requests and monitors the recruiting process that he or she has initiated.
The talent management business functionality supports managers with self-services for certain key steps in talent management, including talent assessment, talent information talent profile and learning services for employees.
Compensation management functionality supports managers in certain key steps in compensation management, including compensation planning, compensation approval, providing a planning overview, compensation information and compensation comparison.
Managers can use self-service functionality to:
Start and complete the performance management processes of their employees including complete access to performance management functionality residing in the SAP ERP HCM solution.
Start the requisition request for job vacancies with complete access to e-recruiting functionality in the SAP ERP HCM solution and stay involved in all manager-relevant steps during the
recruitment process.
Plan and finalize compensation management processes and activities, including complete access to compensation
management functionality residing in the SAP ERP HCM solution.
Perform talent management related tasks and processes with complete access to talent management functionality residing in the SAP ERP HCM solution.
Career and Development Services for Manager Lanes:
In the system
Performance management supports managers in the My Team Services lane, including:
Maintaining and cascading team goals
Assigning, reviewing, editing and approving performance goals for employees
Releasing appraisal documents
Reviewing and assessing team goals and employee performance
Calibrating a team assessment
Sending appraisal documents to employees for final approval
E-recruiting supports managers in recruitment activities in the My Team Services lane, including
Creating a recruitment requisition request
Viewing their recruitment requisition requests
Viewing published job postings
Viewing the status of candidates assigned to their recruitment requisition
Assessing candidates and providing feedback
Providing final feedback
Key functionality
Career and Development Services for Manager Lanes:
Performance management
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 33
In the system
Talent management supports managers in talent management activities in the My Team Services lane, including:
Viewing talent information in the employee profile (in the My Team lane)
Viewing a competency matchup
Performing the talent assessment of an employee
Maintaining the development plan of an employee
Viewing an employee talent profile
Comparing the talent profiles of employees
Maintaining an employee talent profile on behalf of employee
Assigning mandatory courses to an employee, position or organizational unit
Enrolling employees on courses
Key functionality
Career and Development Services for Manager Lanes:
Talent management
In the system
Compensation management supports managers in certain compensation management processes in the My Team Services lane, including:
Viewing compensation profiles of employees
Comparing short profiles of employees
Performing compensation planning for employees
Viewing a compensation planning overview for line managers
Processing compensation planning
Key functionality
Career and Development Services for Manager Lanes:
Compensation planning
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 35
Scope and benefits
The forms using WebDynpro for the ABAP programming language can be used to execute processes relating to personnel administration and organization management.
They are integrated with the back-end system and update HR master data, depending on the process workflow. The standard sample forms are delivered for the manager role.
As an alternative to the forms using WebDynpro for ABAP, you can use SAP Interactive Forms by Adobe.
Provide user-friendly forms to managers to start and manage organizational and employee related
processes
HCM Processes and Forms Services for Manager Lanes:
In the system
HCM processes and forms supports
managers in administrative services, including
Approve form-based processes started, for example, by an HR administrator in the Approvals lane
Search for processes of employee in the My Team lane
Start process for employee in the My Team lane
Review employee forms in process in the My Team Services lane
Start process for my organizational units or positions in the My Team lane (WebDynpro ABAP forms only)
Review processes for my organizational units or positions in the My Team Services lane
Search for processes for my organizational units or positions in the My Team lane
Key functionality
HCM Processes and Forms Services for Manager Lanes:
People and Organization views in “My Team” lane
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 37
Scope and benefits
The reporting service provides managers with a single point of access to launch their favorite reports. In the
expanded lane, they can see all available reports. Reports are not deliverd by SAP and can be defined by the
customer.
Provide managers with instant access to reports for their areas of responsibility.
Reporting Services for Manager Lanes:
In the system
Provides managers with a launchpad to access favorite reports and all other available reports.
Key functionality
Reporting Services for Manager Lanes:
“My Reports” lane
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 39
Scope and benefits
The My KPIs lane provides managers with an overview of the manager’s favorite KPIs within their area of
responsibility. The coloring indicates the status of the threshold for this KPI. The manager can open the expanded lane to see all available KPIs, their current values, how the thresholds are defined and trend graphs.
The KPI Monitor lane provides an overview of the status of the KPIs for the manager’s area of responsibility. Only
KPIs with a defined threshold are tracked. The manager can open the expanded lane to see the current value, how the threshold is defined and a trend graph for each KPI.
The KPIs for these lanes are not delivered but must be defined by the customer.
The My KPIs and My KPI Monitor lanes support
managers in tracking the efficiency and effectiveness of HR processes.
KPI Services for Manager Lanes:
In the system
In the My KPI and KPI Monitor lanes, managers can view the status of their KPIs at a glance and display more detail in the expanded lane.
Key functionality
KPI Services for Manager Lanes:
“KPI Monitor” and expanded lane
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 41
Scope and benefits
Work feeds are notifications that tell the manager about an occasion or about a task that has to be performed, for
example, an incomplete time recording for a team member or closing the appraisal of an employee.Managers can
navigate directly from the lane to the respective application from the work feeds. Managers can also subscribe to or unsubscribe from the feeds and clear work feeds in the expanded lane.
Automatically reminds managers of occasions or tasks they need to perform thus reducing the administrative burden on HR specialists and improving collaboration with team members
Work Feed Content for Manager Lanes:
In the system
In the Work Feeds Lane, managers can:
View work feeds, colored by priority and sorted by date
Navigate directly to the application to perform the outstanding task
Clear unwanted work feeds
Subscribe to and unsubscribe from work feeds
Key functionality
Work Feed Content for Manager Lanes:
Work Feeds for the manager
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 43
Scope and benefits
Integration to SuccessFactors enables you to integrate specific Web links/URLs in the SAP NetWeaver Portal
component if you operate employee and manager services in a hybrid model. In this case, you can provide employees and managers with access to the landing page as well as SuccessFactors cloud-based services. If, for example, you are using compensation management software by
SuccessFactors instead of on-premise–based
compensation management software, your managers need to access the cloud-based solution from within their
manager self-services without being required to log in
twice. This integration is delivered through a single-sign-on process that is provided by the SAP NetWeaver
technology platform. This scope item provides a reference to the published cookbook. The integration is only
supported with self-services running in SAP NetWeaver Portal.
Reference material for setting up hybrid employee and manager self-service scenarios to provide
complete access to HR functionality independent of where the application resides
Integration to SuccessFactors for Self-Service Lanes:
In the system
The process flows covered depend on which SuccessFactors applications are being used.
The integration included here does not provide process integration but refers to an explanation of how you can link
SuccessFactors pages into employee and manager self-service based on single-sign-on and SAML.
Key functionality
Integration to SuccessFactors for Self-Service Lanes:
UI integration to SuccessFactors
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 45
Scope and benefits
The employee self-service component provides Web-
based access to HR services for every employee, resulting in streamlined and automated HR processes. Employees can access information, tools, and services to manage their personal information and careers. They can, for example, change personal information, record working time, submit leave requests, view salary and total
compensation statements, enroll for benefits, and manage their careers. In addition, employees can view and manage all processes in which they are involved. A team calendar showing team members absences and a new birthday- and-anniversary application facilitate team collaboration.
The scope of the self-services depends on the business processes activated in the SAP ERP Human Capital Management solution.
Improve operational efficiency by automating and streamlining processes and enabling managers and employees to collaborate
Improve employee productivity by enabling
employees to manage their own information and processes, such as changing personal information and submitting leave requests
Improve employee satisfaction by increasing self- sufficiency and reducing dependency on the HR department
HCM core services in employee self-service:
In the system
Personal information – enables employees to update their personal profile, including:
Personal data
Address
Bank information
Family members and dependents
Communication
Internal data
Personal IDs (Asia only)
Alternative names (Asia only)
My Processes - enables employees to review their processes, including:
Displaying an overview of all processes with employee's involvement
Displaying process details
Withdrawing (canceling) open processes
My Team information – enables employees to
View team calendar
View birthdays and anniversaries of team
Key functionality
HCM core services in employee self-service:
Personal profile
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 47
Scope and benefits
Time management functionality in the employee self- service component extends the processes for leave and time recording to the employees' desktops.
Employees benefit from intuitive Web transactions to record their working time in a calendar, display time
account balances, and time account data. They can create leave requests and display their leave overviews. Intuitive calendars are available for time entry, public holidays, team member absences, or birthdays.
Allow employees to administer their own leave
requests and time recording with a self-explanatory, fully integrated Web application
Time management in employee self-service:
In the system
Time management in employee self-service enables employees to:
View a public holiday calendar
View a team calendar
Create leave requests
Display a leave overview and cancel leave requests
View time account balances
Record their working time in an interactive calendar view
Key functionality
Time management in employee self-service:
Recording working time with calendar UI
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 49
Scope and benefits
Employees can use the open enrollment service to enroll themselves and their dependents in benefits plans. In
addition, they can use the open enrollment print service to print out their current enrollments and details about plans for which they are eligible. Employees can change their enrollment plan details in the printout and submit the new details to their employer.
Allow employees to administer their benefit plans and view salary and total compensation statements in a self-explanatory, fully-integrated Web application
Payments and benefits in employee self-service:
In the system
Pay and benefits - enables employees to:
Display their salary statements and view total compensation statement
Enroll for benefits and print benefit election form for open enrollment
Maintain personal profile, including
benefits information and dependents’ and beneficiaries’ data
View benefit plans participation
Key functionality
Payments and benefits in employee self-service:
Total compensation statement
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 51
Scope and benefits
In the area of travel and expenses within the employee self-service component, employees can maintain their travel profile and submit travel requests, including the specification of required travel services and requests for trip advances. They can create travel plans and book
travel services as well as enter travel expense reports and submit them for reimbursement.
Allow employees to manage their business trips and create expense reports based on the configured functionality in SAP ERP HCM Travel Management
Travel management in employee self-service:
In the system
Travel and expenses - enables employees to plan their travel, including:
Accessing the traveler work center
Creating travel requests
Creating travel plans
Creating expense reports
Using an express expense sheet
Opening a travel profile
Unlocking a personnel number
Deleting travel requests
Canceling travel plans
Key functionality
Travel management in employee self-service:
Traveler Work Center
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 53
Scope and benefits
Career and development functionality enables employees to:
Search for new job opportunities and apply for a suitable job
Carry out a self-assessment of their own performance within a predefined performance period
Maintain their own talent profile, empowering employees to develop their career
Empower employees to manage their career and development through self-service functionality
Career and development in employee self-service:
In the system
Career and development - enables employees to use certain services from recruiting, talent management, and performance management, including:
Viewing and maintaining appraisal documents
Maintaining a talent profile
Accessing a “Career Cockpit"
Performing a job search
Maintaining a candidate profile
Applying for a job (using a reference code)
Maintaining personal settings
Key functionality
Career and development in employee self-service:
Career and development self-services
© 2014 SAP AG or an SAP affiliate company. All rights reserved. Customer 55
Scope and benefits
The manager self-service component provides Web-based access to HR services for managers, resulting in streamlined and automated HR processes. Managers can access relevant employee information and the applications needed to execute processes and make decisions about, for example,
compensation planning.
Organizational management services enable managers to display organization and position profiles for the levels of the organization structure within their areas of responsibility as well as maintain position details.
Managers also have the possibility to maintain substitutes and substitution rules. These substitutions apply for workflow tasks as well as for non-workflow-based tasks and applications.
The scope of the self-services depends on the business processes activated in the SAP ERP Human Capital Management solution.
Improve operational efficiency by automating and streamlining processes and enabling managers and employees to collaborate
Improve manager productivity by enabling managers to manage processes for their team members, such as compensation and staffing activities, and perform organization-related tasks and processes with
complete access to organizational data residing in the SAP ERP HCM solution
Improve manager satisfaction by increasing self- sufficiency and reducing dependency on the HR department
HCM core services and approvals in manager self-service:
In the system
Enables managers to:
View their organizational units
View and maintain position details
View team details
View employee data
Maintain an employee's profile on the employee's behalf
Compare up to 5 employees or organizational objects
Display team calendar e.g. for employees' birthdays and anniversaries
View team attendance
View time recording status of employees
Perform a competency matchup between an employee's qualifications and a given position
Define substitution rules and substitutes
View a deadline monitor to keep track of processes
Key functionality
HCM core services and approvals in manager self-service:
Manager’s home page
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In the system
Define mandatory courses for specific employees, positions or organizational units
Enroll employees on courses
Process work items, for example, recruitment requisition requests
Maintain an employee list for travel processing
Approve travel requests and travel plans
Approve travel expense reports and express travel expense sheets
Approve leave requests
Approve time sheets
This service is mandatory for using manager self- service without lanes (in WebDynpro ABAP).
Key functionality
HCM core services and approvals in manager self-service:
Work Overview
Scope and benefits
Performance management functionality in the manager self-service component supports managers in viewing and managing predefined and flexible performance
management documents, team goals, qualification profiles, and additional appraisal documents.
Managers can use self-service functionality to start and complete the performance management
processes of their employees including complete access to compensation management functionality residing in the SAP ERP HCM solution.
Performance management in manager self-service:
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In the system
Performance management supports managers in:
Maintaining and cascading team goals
Assigning performance goals to employees
Releasing appraisal documents
Assessing team goals and employee performance
Key functionality
Performance management in manager self-service:
Maintaining team goals
Scope and benefits
Compensation management functionality supports managers in certain key steps in compensation management, including compensation planning,
compensation approval, providing a planning overview, compensation information and compensation comparison.
Managers can use self-service functionality to plan and finalize compensation management processes and activities, including complete access to
compensation management functionality residing in the SAP ERP HCM application.
Compensation management in manager self-service:
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In the system
Compensation management supports managers in certain compensation management processes, including:
Viewing compensation profiles of employees
Comparing short profiles of employees
Performing compensation planning for employees
Viewing a compensation planning overview for line managers
Processing compensation planning
Key functionality
Compensation management in manager self-service:
Compensation planning
Scope and benefits
E-recruiting functionality supports managers in recruitment activities, including services for requisition monitoring,
questionnaires for candidate assessment, data overview of published job postings, overview of requisition requests or creating a requisition request. The manager creates
recruitment requisition requests and monitors the recruiting process that he or she has initiated.
Managers can use self-service functionality to start the requisition request for job vacancies with
complete access to e-recruiting functionality in the SAP ERP HCM solution. They stay involved in all manager-relevant steps during the recruitment process.
E-recruiting in manager self-service:
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In the system
E-recruiting supports managers in recruitment activities, including
Creating a recruitment requisition request
Viewing their recruitment requisition requests
Viewing published job postings
Viewing the status of candidates
assigned to their recruitment requisition
Assessing candidates and providing feedback
Providing final feedback
Key functionality
E-recruiting in manager self-service:
Creating a recruitment requisition
Scope and benefits
The talent management business functionality supports managers with self-services for certain key steps in talent management, including talent assessment, talent
information, and talent profile.
Managers can use self-service functionality to perform talent management related tasks and processes with complete access to talent
management functionality and data residing in the SAP ERP HCM solution.
Talent management in manager self-service:
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In the system
Talent management supports managers in talent management activities, including:
Viewing a competency matchup
Performing the talent assessment of an employee
Maintaining the development plan of an employee
Viewing an employee talent profile
Comparing the talent profiles of employees
Maintaining an employee talent profile on behalf of employee
Key functionality
Talent management in manager self-service:
Talent management
Scope and benefits
The forms using WebDynpro for the ABAP programming language can be used to execute processes relating to personnel administration and organization management.
They are integrated with the back-end system and update HR master data, depending on the process workflow. The standard sample forms are delivered with this package for the manager role.
As an alternative to the forms using WebDynpro for ABAP, you can use SAP Interactive Forms by Adobe.
Provide user-friendly forms to managers to start and manage organizational and employee related
processes
HCM processes and forms in manager self-service:
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In the system
HCM processes and forms supports managers in administrative services, including:
Maintain and approve work items
Start process for employees
Search for processes of employee
Review employee forms in process
Start process for my organizational units or positions (WebDynpro ABAP forms only)
Review processes for my organizational units or positions
Search for processes for my organizational units or positions
Key functionality
HCM processes and forms in manager self-service:
Starting a process for an employee
Scope and benefits
The reporting service provides managers with a launchpad to access standard real-time reports in SAP software, such as employee data and time management, without the
requirement of setting up dedicated reporting applications.
Provide managers with instant access to real-time data for their relevant areas
Reports in manager self-service:
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In the system
Reports – Provides managers with a launchpad to access standard SAP reports for:
Employee data – for example, age and gender, birthdays, entries and
terminations
Time management – for example, absences quotas, attendance check, attendances and absences
Education and training – for example, attendance booking, budget comparison, bookings with history
Key functionality
Reports in manager self-service:
Launch pad for standard reports
Scope and benefits
Managers have direct access to real-time reports, such as personal data, organizational data, position overview,
attendance and absence quota overview, or overtime overview.
Provide managers with instant access to real-time data for the relevant areas
Reports based on ODP in manager self-service:
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In the system
Reports based on operational data
provisioning (ODP) - Provides managers with a launchpad to access employee list reports – for example:
Personal data
Organizational data
Duration of organizational assignments in company
Position overview
Attendance and absence quota overview
Overtime overview
Key functionality
Reports based on ODP in manager self-service:
Launchpad for ODP reports