LEAN EDUCATION DIRECTORY

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LEAN EDUCATION DIRECTORY

A GUIDE TO IRISH COMPANIES WHO WISH TO AVAIL OF A LEAN

TRAINING COURSE AND SOURCE A SERVICE PROVIDER

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as a natural complement to

Enterprise Ireland’s Lean Business initiative.

They will supply to

manufacturing and service industries an essential cohort of personnel qualified in the

application of Lean methodologies required for sustainable continuous improvement within

companies. Company employees can achieve Lean qualifications on a part time basis, helping

to build their own capability the capacity of the business.

The purpose of the

Lean Education Directory

is to assist Enterprise Ireland clients’ who wish

to avail of a Lean training course and want to source a service provider. Clients are wholly

responsible for selecting a Lean Education service provider.

The Directory is compiled into three categories, courses provided by

Universities, Institutes

of Technology and Other Providers.

The Lean Education Directory is not an exclusive or exhaustive list of Lean training courses

available. It will be updated by Enterprise Ireland on a regular basis.

Directory applications

Service providers may apply to be listed in the Lean Education Directory by completing the

Lean Education Directory Registration form and return to [email protected] in

word format along with a signed PDF copy.

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UNIVERSITIES

6 -12

INSTITUTES of TECHNOLOGIES

14 - 21

OTHER

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University College Cork

Supply Chain Management (including Lean SCM Green Belt

Modules: Postgraduate Diploma / Masters in Supply Chain Management (Lean SCM Black Belt)

Lean Green Belt in Supply Chain Management

MEngSc Information Technology in Architecture, Engineering and Construction

NUI Galway Specialist Diploma in Lean & Quality Systems

University Of Limerick

Specialist Diploma in Quality Management, Lean Systems (Postgraduate Masters in Strategic Quality Management, Lean Six sigma System

UNIVERSITIES

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COURSE DURATION 1 year Certificate or 2 year Diploma

COURSE CERTIFICATION

Certificate / Diploma NFQ Level 7

Attendance certificate issued by Centre for Advanced Manufacturing and Management Systems (CAMMS), CIT.

TEL 021-490 1833/2763

EMAIL [email protected]

ADDRESS

SUPPLY CHAIN MANAGEMENT COURSES, 2ND FLOOR, O'RAHILLY BUILDING UNIVERSITY COLLEGE CORK.

WEBSITE www.ucc.ie/scm

COURSE DETAILS

The Certificate in Supply Chain Management (SCM) is a part-time programme and consists of two parts:

(i) 3 modules in lean supply chain management (15 credits), and

(ii) 3 modules (15 credits) in information systems, operations management and relationship management.

Each module is delivered over a two-day seminar/workshop series in UCC complemented by a half-day review session. A notable feature of this programme is the inclusion of a Lean SCM Green Belt professional certificate for successful completion of part 1, delivered in conjunction with a practitioner partner (the Leading Edge Group) and accredited by the Institute of Industrial Engineers, Ireland (IIE). To achieve this award participants successfully complete a Lean Green Belt project in their organisation.

The programme design facilitates individuals who wish to study on a part-time basis and integrate their studies with their careers, as well as incorporate their working experience into an accredited learning process. The Diploma in SCM is offered in step format, after successful completion of the first year (Certificate) the candidate may then progress to the Diploma level in the second year of the programme.

Supply Chain Management (including Lean SCM Green Belt Modules

)

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COURSE DURATION This is a part-time programme delivered over 18 months (for the Postgraduate _{Diploma) or 2 years, incl. dissertation (for the Masters).}

COURSE CERTIFICATION NFQ Level 9

TEL 021-490 1833/2763

ADDRESS

SUPPLY CHAIN MANAGEMENT COURSES, 2ND FLOOR, O'RAHILLY BUILDING, UNIVERSITY COLLEGE CORK.

WEBSITE www.ucc.ie/scm

COURSE DETAILS

Adopting a Lean philosophy, students will apply lean tools and complete a Lean Black Belt project that achieves organisational and supply chain improvements. The programme is designed to improve supply chain processes with practical delivery of cost reduction and value-add for participants and their organisations. It is aimed at career minded practitioners who work in supply chain, manufacturing, quality, financial or related functions and who have responsibility for continuous improvement within their organisations.

Delivered in conjunction with the Leading Edge Group, this programme blends academic and practical expertise. Our aim is to create an interactive learning environment including workplace and classroom learning and in doing so enhance individual and company capability. A blended learning design (50% distance learning and 50% classroom) enhances access and supports learning across key areas of: strategic planning & implementation, advanced lean tools & practices, leadership, change & innovation management, information systems and managing lean projects. The Postgraduate Diploma programme culminates with the presentation of a Black Belt project that has achieved significant improvement within the participant’s organisation/supply chain.

Postgraduate Diploma / Masters in Supply Chain Management

(Lean SCM Black Belt)

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Postgraduate Diploma / Masters in Supply Chain Management (Lean SCM Black Bel

COURSE DURATION 3 Months Course Delivery On Line

COURSE CERTIFICATION Level 7, 15 Credits

TEL 021-490 1833/2763

ADDRESS

SUPPLY CHAIN MANAGEMENT COURSES, 2ND FLOOR, O'RAHILLY BUILDING, UNIVERSITY COLLEGE CORK.

WEBSITE www.ucc.ie/en/scm/CertDipSCM

COURSE DETAILS

• Understanding Lean in Supply Chain • Introducing Lean Thinking

• Lean Tools and Practices 1: Improving Process Flow

• Lean Tools and 11: Reducing Variation and Improving Quality • Value Stream Mapping (VSM)

• Kaizen • 5S

• Introducing Lean Sigma • Managing Change Resistance

• The Roadmap to Lean Implementation

Lean Green belt in Supply Chain Management

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COURSE DURATION Full time 1 year Part time 2 years

COURSE CERTIFICATION NFQ 9

CONTACT Professor Karsten Menzel c/o Marguerite Reardon

TEL 0214205400

ADDRESS

UCC

2.12 WESTERN GATEWAY BUILDING, WESTERN ROAD

CORK.

WEBSITE http://zuse.ucc.ie/CKR29

COURSE DETAILS

This programme provides knowledge and practical skills in the area of applied information technologies to all phases of the building life-cycle.

Modules, which are especially relevant to Lean Construction are:

CE6016: Virtual Construction: The module addresses areas like (1) Lean Thinking, (2)

Production and Lean Management, (3) Activity Based Planning, (4) Location Based Planning, (5) Integrated modelling of buildings, processes and cost.

CE6018: Automation in Construction: The module explains how Geometric models can

be linked to (1) modern surveying technologies for automated construction progress monitoring, (2) modern (pre)manufacturing methods, such as numerically controlled manufacturing and robots.

CE6025: Virtual Enterprises: This module introduces to Business Process Modelling

(BPM) techniques. It explains why and how business processes need to be planned and document in collaborative design and construction scenarios. Participants learn how BPM can be used as a basis for process re-engineering in companies. Finally, it explains how BPM is positioned within the overall Business Modelling Canvas.

CE6028: Information Modelling and Retrieval: This module introduces to open Building

Information Modelling (openBIM). It highlights the needs and the benefits of standardised data and information models. It explains why standardisation is required in collaborative engineering and construction scenarios.

An overview of full programme can be found at: http://zuse.ucc.ie/master

MEngSc Information Technology in Architecture, Engineering and

Construction

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COURSE DURATION 1 year part-time (September to June).

COURSE CERTIFICATION The Specialist Diploma is a minor award (of 30 ECTS) at NQF level 8 (honours B.Sc. level). _{The course is also approved by Engineers Ireland for CPD purposes (110 EI CPD credits).} ENTRY REQUIREMENTS The minimum entry requirement is a level 7 Diploma/higher in a related area of _{Science/Engineering. Previous study of foundation Statistics will be beneficial.}

CONTACT Niamh McHugh

TEL 091 495845

ADDRESS

NATIONAL UNIVERSITY OF IRELAND, GALWAY UNIVERSITY ROAD,

GALWAY

WEBSITE www.modularbsc.ie

COURSE DETAILS

This one-year, part-time Diploma course aims to promote an in-depth knowledge of the thinking and techniques behind Lean and Quality Systems in the workplace. Participants will gain knowledge of highly effective tools and systems for streamlining products, processes and services and minimising waste. Problem solving skills will be sharpened. A work-based Lean project will require participants to apply their knowledge to real-world scenarios.

The programme is delivered by blended learning, participants receive learning materials in both online and in hard copy format for each module. Materials are specifically designed for independent study and supplemented by supporting online learning resources. There are 4 taught modules:

1. Problem Solving Tools & Techniques 2. Enterprise Modelling & Simulation 3. Lean Thinking & Lean Tools 4. Quality Science-Six Sigma In addition there is a work based project module

The course is intended for those who wish to focus their skills with a view to moving into specialist and hybrid lean roles e.g. internal lean consultants, waste minimisation specialists, process optimisation advisors. It will allow those with basic engineering qualifications to up-skill and specialise in lean engineering if taken as a ‘top up’ course. It will also allow those in declining sectors to convert their skills and transfer their experience to the sector e.g. unemployed manufacturing managers, operatives and technicians.

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COURSE DURATION COURSE DELIVERY

This programme takes 10 months and is run over two semesters, each 15 weeks, with 10 weeks project write up upon completion of the taught element.

On-line / Distance Learning

COURSE

CERTIFICATION Postgraduate Level 9

TEL 061-213360

ADDRESS

ULEARNING,

ENTERPRISE RESEARCH CENTRE, UNIVERSITY OF LIMERICK, LIMERICK

WEBSITE www.ul.ie/ulearning

COURSE DETAILS

This Lean Black Belt course, aims to develop participants' process improvement skills. The diploma will provide education and practical application to a Black Belt level in Lean. The course will enable participating companies gain competitive advantage through the application of Lean principles to drive improvement with measurable results. A company-based project will form a key element of the programme, ensuring the integration of the various concepts in the participants’ workplace. It will provide participants with a practical application of Lean tools and techniques within their own organisation.

This project will need to result in significant improvements for participating company.

This programme forms part of the MSc in Strategic Quality Management Lean Sigma Systems. Those who have completed this programme may continue on to the MSc.

For Whom

The Diploma is aimed at managers, engineers, supervisors and technicians who have responsibility for quality or continuous improvement within their organisations and also those who wish to develop knowledge and skills in the area of Lean systems.

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COURSE DURATION 2 to 3 years. Participants can take 1 to 3 taught modules each semester, until they complete the programme.

COURSE DELIVERY

Delivery is a hybrid of traditional distance education and online learning together with a number of on-campus tutorials (approx. 3 Saturdays per semester). In addition, there are online discussions moderated by a subject matter expert on elements of each module to reinforce the learning and maximise the benefit of the programme for participants.

ENTRY REQUIREMENTS

Applicants require a 2.1 degree (NFQ level 8) in any discipline or equivalent and at least three years relevant work experience. Applicants who have completed the Specialist Diploma in Lean Systems and/or Six Sigma are eligible for exemptions from those modules on this programme.

COURSE CERTIFICATION Postgraduate Level 9

TEL 061-213360

ADDRESS

ULEARNING,

ENTERPRISE RESEARCH CENTRE, UNIVERSITY OF LIMERICK, LIMERICK

WEBSITE www.ul.ie/ulearning

COURSE DETAILS

The course will create graduates that understand the theory and practical application of quality management tools and techniques, with particular emphasis on the areas of Lean and Six Sigma as they would apply to their own organisation. It will educate and train participants in specific quality management skills in both the lean and six sigma domains and in strategic and transferable business skills. A graduate of the programme will be considered a Master Black Belt in Lean and Six Sigma.

For whom The MSc is designed for those with a responsibility for/or actively engaged in organisational improvement and development through the use or intended use of quality management, lean or six sigma methodologies. The programme is suited to a variety of industry sectors both in manufacturing and services, including the public sector.

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Cork Institute of Technology

Lean and Sigma Introduction

Lean Sigma Fundamentals, Green Belt Basic Statistics and Lean Sigma Tools Lean Sigma Black Belt

Lean Sigma Green Belt

Lean Sigma Practitioner - Yellow Belt

Waterford Institute of Technology

Postgraduate Diploma in Business in Lean Practice Master of Business in Lean Practice

Master of Business in Lean Practice

INSTITUTES of

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COURSE DURATION 2 Days

Awarding Body CIT

Attendance certificate issued by Centre for Advanced Manufacturing and Management Systems (CAMMS), CIT.

TEL 021 432 6264

ADDRESS

CAMMS CENTRE FOR ADVANCED MANUFACTURING & MANAGEMENT SERVICES CORK INSTITUTE OF TECHNOLOGY

BISHOPSTOWN CORK

WEBSITE www.cit.ie/course/CREILSSX

COURSE DETAILS

Lean Sigma introduces the methods and tools used in both Lean and Six Sigma techniques. The course allows participants to select between Lean or Six Sigma, for their own future development and/or as the most appropriate method for their company. Participants have the option of applying for either the Lean Practitioner Programme or the Lean Sigma Green Belt Certification Programme. The course is run on request for organisations.

Day 1: Introduction to Lean

Introduce the participants to the background to Lean and introduce the concepts behind reducing waste.

Day 2: Introduction to Six Sigma

Explains how Six Sigma targets variation and introduces the concepts.

Lean and Sigma Introduction

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COURSE DURATION

COURSE CERTIFICATION NFQ Level: Intermediate

TEL 021-4326100

ADDRESS

CORK INSTITUTE OF TECHNOLOGY ROSSA AVENUE,

BISHOPSTOWN, CORK

WEBSITE http://www.cit.ie/index.cfm

COURSE DETAILS

• Develop, manage, implement & present a Lean Six Sigma Project • Describe and manipulate the DMAIC methodology

• Predict the dynamics of teams and demonstrate leadership

• Statistically analyse process data for the purpose of process improvement

Introduction to Lean & Six Sigma

Value of six sigma, Organisational drivers and metrics, Value-added and non-value-added activities, Design for Six Sigma (DFSS) in the organisation

Facilitating Project Teams

This is an extremely important module as tools alone will not enable you to run a successful project. This needs to be combined with excellent people management skills and this module hones in on the softer skills required as a good project manager. Roles in Lean Sigma.

DMAIC and Waste Identification

Overview of the DMAIC process and the wastes associated with Lean.

Lean Sigma Fundamentals, Green Belt

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COURSE CERTIFICATION NFQ Level: Intermediate

TEL 021-4326100

ADDRESS

CORK INSTITUTE OF TECHNOLOGY ROSSA AVENUE,

BISHOPSTOWN, CORK

WEBSITE http://www.cit.ie/index.cfm

COURSE DETAILS

• Graphically display and numerically summarise data using the methods of descriptive statistics.

• Calculate regression lines and correlation coefficients and interpret results of regression analyses.

• Choose a set of one or more tools from a set of basic statistical tools, and apply the set to the analysis of optimization problems.

• Conduct, analyse and interpret SIPOC, FMEA, Value Stream Mapping, and other Lean Sigma basic analysis tools.

• Interpret information in relation to approaches to Lean Sigma and distinguish between different approaches to variability reduction and waste elimination.

Process Mapping

The concept of process mapping and brainstorming.

Variation and measurement techniques

Introducing Variation and measurement techniques to identify the as-is process.

Statistical Tools

Cause and effect, FMEA and introduction to statistics are tools used to analyse the data gathered showing the extent of variation within the process we are aiming to improve, Process capability using SPC is demonstrated in a very practical way while ensuring the theory behind the statistics is understood so the techniques can be applied to any situation.

Lean concepts and tools

Background to Lean and the required basic tools. Sources of waste within the production environment.

Implementation of 5S. Problem solving techniques. Value Steam mapping.

Basic Statistics and Lean Sigma Tools

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COURSE DURATION 21 Days

Awarding Body CIT

30 credits at Advanced Level on the National Framework Qualifications

Candidates who complete the Lean Sigma Black Belt Programme are eligible to sit the American Society for Quality (ASQ) Six Sigma Black Belt exam. (Examination fees separately payable to the ASQ).

TEL 021 432 6264

ADDRESS

BISHOPSTOWN CORK

WEBSITE www.cit.ie/course/CRESSBB8

COURSE DETAILS

• Introduction to Lean and Six Sigma, DMAIC Methodology

• Change Management, Team Building, Facilitation, Conflict Resolution • Project Control, Return on Investment, Critical Success Factors • Statistical Techniques

• Measurement System Analysis

• Hypothesis Testing, Regression, Control Charts, Process Capability • Design of Experiments

• Lean Sigma Supply Chain

Lean Sigma Black Belt

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Awarding Body CIT

15 credits at Intermediate Level on the National Framework of Qualifications. Candidates who complete the Lean Sigma Green Belt Programme will be eligible to sit the American Society for Quality (ASQ) Six Sigma Green Belt exam. (Examination fees separately payable to the ASQ).

TEL 021 432 6264

ADDRESS

BISHOPSTOWN CORK

WEBSITE www.cit.ie/course/CRESSGS7

COURSE DETAILS

Lean Six Sigma is a very successful methodology for Productivity and Continuous Improvement. It uses a structured approach known as DMAIC (Define, Measure, Analyse, Improve and Control) to eliminate business process waste, reduce variation and improve efficiency. It is being successfully deployed across many sectors and in companies of all sizes in the pharmaceutical, healthcare, medical device, financial and service sectors. This course provides a structured approach to solving problems and putting a sustaining mechanism in place to ensure problems do not re-occur. • Introduction to Lean and Six Sigma, DMAIC Methodology

• Co-ordinating Project Teams

• Defining the Project, Process Mapping • Variation and Measurement Techniques

• Analysis of Process Data, Introduction to Statistical Tools • Cause and Effect, FMEA (Failure Mode & Effect Analysis) • Process Capability using SPC

• Lean Concepts and Tools

• Project Control, Measuring Success Factor

Lean Sigma Green Belt

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COURSE CERTIFICATION Awarding Body CIT

5 credits at Fundamental Level on National Framework of Qualifications

TEL 021 432 6264

ADDRESS

BISHOPSTOWN CORK

WEBSITE www.cit.ie/course/CRELEAP6

COURSE DETAILS

Candidates pursuing the Lean Sigma Practitioner Programme will be capable of applying lean principles and tools to drive improvements and show measurable results. The programme will consist of assessment of theory by examination, as well as assessment of practice by portfolio. The portfolio is based on the achievement of certain project milestones by candidates, as defined by the programme requirements at each level.

• Introduction to Lean principles • Tools for finding and eliminating waste • Tools for continuous improvement

• Improving quality, cost, delivery, business and service processes, and business results

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COURSE DURATION Postgraduate Diploma in Business in Lean Practice 12 Months Flexible Delivery.

Master of Business in Lean Practice 24 Months Flexible Delivery

COURSE CERTIFICATION Postgraduate Level 9 (HETAC)

CONTACT Darrin Taylor Aidan Walsh

TEL 051 834129 051 845631

EMAIL [email protected] [email protected]

ADDRESS

WATERFORD INSTITUTE OF TECHNOLOGY DEPARTMENT OF GRADUATE BUSINESS CORK ROAD

WATERFORD

WEBSITE www.wit.ie/future_students/taught_postgraduate/courses

COURSE DETAILS

The Postgraduate Diploma in Business in Lean Practice is a flexibly-delivered programme aimed at providing participants with the requisite knowledge, skills, and know-how in lean so that they can add value within a modern competitive manufacturing or services environment.

The Master of Business in Lean Practice is a 2 year programme that enables students further develop expertise in the area.

Year 1 is the same as the Postgraduate Diploma, and

Year 2 involves students undertaking a module in research methods and techniques. Students have

the option of taking a traditional thesis approach, or conducting an action research project on a real-world issue or problem within an organisation.

Semester 1

(Sept-Dec) Semester 2 (Jan-May) Semester 3 (May-Aug)

Lean Business Introduction Lean Engagement Business Simulation

Lean Operations 1 Lean Operations 2 Managing Creativity in a Lean Environment Lean Quality 1 Lean Quality 2 International Study

Knowledge Management Managing Change Professional Development

Programme Objectives

• To immerse students in lean thinking and its application in a wide range of business contexts. • To give students a broad base of business skills and knowledge that can be used to advance their

ability with respect to the application of lean principles.

• To provide critical insight into operational excellence in production and service provision across a range of industrial contexts.

• To inculcate creative thinking and innovative ability with a cross-functional and silo-free perspective.

• To develop the communication and leadership skills of individuals that combine to add value to organisations pursuing the adoption of lean-oriented strategies.

• To provide the knowledge of tools and techniques which will assist in the students' ability to design, deliver and evaluate lean projects.

• To provide a mechanism for the professional development of employees in an organisational change context.

• To give students a research skill base that can be used to develop distinctive and relevant research

Postgraduate Diploma in Business in Lean Practice

Master of Business in Lean Practice

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COURSE DURATION 24 Weeks

COURSE CERTIFICATION Postgraduate Diploma

CONTACT Dr. Pio Fenton

TEL 051 845646

ADDRESS

WATERFORD INSTITUTE OF TECHNOLOGY DEPARTMENT OF GRADUATE BUSINESS66 CORK ROAD

WATERFORD

WEBSITE www.wit.ie/future_students/taught_postgraduate/courses

COURSE DETAILS

The Master of Business in Lean Practice is a flexibly-delivered programme aimed at providing participants with the requisite knowledge, skills, and know-how in lean enterprise excellence so that they can add value within a modern competitive manufacturing or services environment. The first year focuses on lean philosophy and a lean strategic approach, and the programme explores mechanisms for improving the operations of a business through lean initiatives and continuous improvement projects, with key emphasis on the employees, the customer, and on quality.

Semester 1

• Lean Philosophy • Lean Operations 1

• Management Skills Development • Lean Quality

• Creativity, Innovation, Strategy • Knowledge Management

Semester 2

• Lean Operations 2 • Managing Change • Lean Project Management • Lean Communication • Lean Supply Chains

• Managing Corporate Creativity

Master of Business in Lean Practice

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Almir Business Limited

Lean for Finance and Administration Lean for Healthcare

Lean Manufacturing Six Sigma Yellow Belt Lean Six Sigma (Green Belt

Alora Consultants

Lean Tools

Lean Six Sigma Green Belt

Introduction to Lean Practices & the Elimination of Waste Yellow Belt Training

Continuous Improvement Training Kaizen Training

White Belt Training Aurora Business Development Introduction to LEAN

Introduction to LEAN Practices & the Elimination of Waste

Centre for Competitiveness

LEAN Six Sigma Yellow Belt LEAN Six Sigma Green Belt 5S and 7 Wastes

8D problem Solving

Continuous Improvement - PDCA Approach Process Mapping

Balanced Scorecard & Strategy Maps Facilitating with Ease

CORDATUS Consulting

Wide variety of Lean and Six Sigma courses from Beginners to Advanced level

Introduction to Lean Thinking Value Stream Mapping

Toyota A3 & 8 Step Problem Solving LEAN Facilitator Programme

Six Sigma Green Belt Programme [ISO 13053] Six Sigma Yellow Belt Programme

LEAN Six Sigma Black Belt Programme Six Sigma Champion programme LEAN Six Sigma Green Belt Programme

Crystal Business Solutions

Lean Six Sigma Green Belt (ISO 13053) Lean Manufacturing Tools (per L22586) Lean Leadership Training

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Core Concepts of Project Management Practical Project Management

ETAC Limited

Lean Manufacturing Tools

Introduction to LEAN for Managers

Lean Tools - Customised for manufacturing Businesses Lean Tools - Customised for Service Businesses Lean Tools - Customised for Healthcare Organisations Team Problem Solving - Kaizen

LEAN Material Systems - Kanban & Pull Foolproofing - Poka Yoke

Quick Changeover - Critical Window - SMED Learning to See - Value Stream Mapping Introduction to LEAN Six Sigma

LEAN Six Sigma Yellow Belt Six Sigma Green Belt FIDOR Associates Ltd LEAN START / LEAN PLUS Global Business Institute ASQ Lean Six Sigma Yellow Belt

Lean Six Sigma Green Belt INTYS Consulting Lean Foundation

LEADING EDGE GROUP

LEAN White Belt - Healthcare | Supply Chain Management | General | Shared Services / Finance | Construction & Engineering

LEAN Financial Services & Administration Green Belt Programme Lean Green Belt Program

Lean Healthcare Green Belt Lean Construction Green Belt

Lean Green Belt Program - Supply Chain Management Lean Healthcare Yellow Belt Certification Program Lean Yellow Belt Certification Program

Lean Supply Chain Management Yellow Belt Certification Program Lean Services Yellow Belt Certification Program

Lean Construction Yellow Belt Certification Program Lean Supply Chain Management Black Belt Program Lean Healthcare Black Belt Program

Lean Black Belt Program

Lean Master Black Belt Programme

LBS Partners

Lean Leadership for Being Green Lean Leadership

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5S workplace Organisation Value Stream Mapping

Mater Lean Academy

Lean Six Sigma White Belt Programme Lean Six Sigma Green Belt Programme Lean Six Sigma Black Belt Programme

MCO | PROJECTS

Introduction to Lean Six Sigma in Healthcare Fundamentals of Lean for Healthcare Fundamentals of Lean for Business Lean Briefing for Business Executives Lean Briefing for Healthcare Executives Lean Project Implementation

Lean for Frontline Managers in Healthcare Data Collection & Analysis

5S

Lean 5S & Visual Management Value Stream Mapping Workshop Facilitation Process Mapping A3 Problem Solving

Lean Project Identification, Prioritization & Selection Lean Project Champion

Lean Programme Governance Lean Led Design

Professional Development Lean Six Sigma Black Belt

Certified Lean Six Sigma Green Belt for Business

Redefine

Six Sigma Yellow Belt Six Sigma Green Belt Six Sigma Black Belt

SA Partners

Intro to Lean Thinking

Lean Culture & Lean Leadership Problem Solving Overview Introduction to Lean Tools

Lean for Growth Strategy and KPI Deployment Leader as Coach

Big Picture Mapping

Problem Solving & Mistake Proofing Workplace Organisation

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Lean Sigma Black Belt

SAPPHIRE Training Solutions Green Belt in Lean [incorporating award in Food manufacturing Excellence}

SQT Training Ltd

Lean Manufacturing Tools Lean Six Sigma Green Belt Lean Six Sigma Black Belt Lean Six Sigma Green Belt Tecknic Performance Leaders Operational Excellence

Trigraph professional Services

Business Performance Improvement - Executive Briefing Lean Six Sigma Introduction (Yellow Belt)

Lean Six Sigma Green Belt Certificate Lean Six Sigma Black Belt Certificate

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COURSE DURATION 1 Day

COURSE CERTIFICATION Procad Training Certificate of Completion

CONTACT Kinga Dzierzak Desmond Butler

TEL 061 498900 061 514598

ADDRESS 2 MUNGRET STREET _LIMERICK

WEBSITE www.procadtraining.com/

COURSE DETAILS

The course is delivered by Almir Business Master Six Sigma Black Belt trainers.

Pre-requirements

This course is intended for financial managers, finance staff, accounts staff and other professionals in the area supporting and interacting with finance - such as administration, procurement, customer services and sales who wish to identify opportunities to improve and streamline transaction and administrative processes.

Course Content

• Introduction to Process Improvement • Lean & Six Sigma defined

• The benefits of a Continuous Process Improvement Culture • The role of Staff in the Lean Project

• Lean Concepts in Finance and Administration • Minimising errors

• Reducing transaction lead time • Improving internal communication • Eliminating waste - non-value adding work • Reducing work-in-progress

• Reducing process complexity & red tape

• Identify and implement customer-led service improvements • Identify a specific Practical Project

• Agree an action plan • Summary & review.

Lean for Finance and Adminstration

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TEL 061 498900 061 514598

COURSE DETAILS

This course is delivered by Almir Business Master Six Sigma Black Belt trainers. Pre-requirements

This course is intended for financial managers, finance staff, accounts staff and other professionals in the area supporting and interacting with finance - such as administration, procurement, customer services and sales who wish to identify opportunities to improve and streamline transaction and administrative processes.

Course Content

• Introduction to Process Improvement • Lean & Six Sigma defined

• The benefits of a Continuous Process Improvement Culture • The role of Staff in the Lean Project

• Lean Concepts in Finance and Administration • Minimising errors

• Reducing transaction lead time • Improving internal communication • Eliminating waste - non-value adding work • Reducing work-in-progress

• Reducing process complexity & red tape

• Identify and implement customer-led service improvements • Identify a specific Practical Project

• Agree an action plan • Summary & review.

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TEL 061 498900 061 514598

ADDRESS

2 MUNGRET STREET LIMERICK

COURSE DETAILS

This course is delivered by Almir Business Master Six Sigma Black Belt trainers.

History of ‘Lean’

• Overview of the Toyota Production System (TPS) • Traditional Mass Production versus Lean

Lean principles • Value • Value Stream • Continuous Flow • Pull • Perfection 7 deadly wastes

Value-Add and Non Value-Add work Push v Pull Systems

Visual Management Lean Tools and Techniques

• Value Stream Mapping (VSM) • Kanban • 5S • Setup Reduction • Kaizen • Cellular Manufacturing • Standard Work Kaizen A3 Problem Solving

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COURSE DURATION 2 Days

TEL 061 498900 061 514598

ADDRESS

2 MUNGRET STREET LIMERICK

COURSE DETAILS

Six Sigma Yellow Belt course is designed for those who will:

• Work with Green Belt to identify and quantify opportunities for improvement

• Be required to work under the direction of a Black Belt or a Green Belt as a member of a larger Six Sigma project led by the Black Belt

• Be required to participate in a smaller Six Sigma project under the direction of a Green Belt.

On the course completion participants will: • Understand Lean & Six Sigma

• Know the structure if Six Sigma (DMAIC) methodology • Know what is a Project Charter

• Understand & Identify Critical to Quality Characteristics (CTQs) • Define & document the SIPOC Diagram

• Know some Quality Tools i.e. Cause & Effect, Process Mapping • Know how to work with data (Pareto Chart, Histograms, Run Charts) • Understand Basic Statistics (Population, Sample, Qualitative &

Quantitative Data) • Know Lean Concepts

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Our course will assist you to prepare for the ASQ exam however significant amount of home study will be required.

TEL 061 498900 061 514598

COURSE DETAILS

The course is delivered by Almir Business Master Six Sigma Black Belt trainers.

DAY 1

Module 1 – History of Quality Module 2 – What is Six Sigma? Module 3 – Lean Enterprise

JIT – Lean Simulation

DAY 2

Module 4 – Understanding Processes Module 5 – Define Phase

DAY 3

Module 6 – Introduction to Statistics Module 7 – Measure Phase

DAY 4

Module 8 – Analyse Phase

DAY 5

Module 9 – Improve Phase Module 10 – Control Phase

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Lean Tools

COURSE DURATION 3-4 days depending on the client’s needs

COURSE CERTIFICATION This course is a FETAC Level 5 certified course. For those wishing to receive certification, _{details are set out in FETAC Module Descriptor, Lean Manufacturing Tools L22586.}

CONTACT Brigid Marmion

TEL 042 9351801 MOBILE 087 6144094 EMAIL [email protected] ADDRESS CARRICKEDMOND KILCURRY DUNDALK CO LOUTH WEBSITE www.aloraconsultants.ie COURSE DETAILS

The Lean Tools training offered by Alora Consultants has at its core the 5 Lean Principles: 1. Identify Value Streams,

2. Map Value Streams, 3. Move to Continuous Flow, 4. Implement Pull and 5. Strive for Perfection.

The training focuses on the practical applications of lean tools in manufacturing and service sectors. Tools such as Problem Definition, Process Mapping, Value Stream Mapping, 5S, SMED, Kaizen plus others are covered.

Lean Manufacturing Training offered by Alora Consultants is a FETAC Level 5 certified course. The training focuses on the most common Lean tools and how to apply then effectively to have an immediate impact on a business’s bottom line. The training aims to pass on Lean skills, knowledge and attitude.

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COURSE DURATION 7-8 days

This course is a FETAC Level 5 certified course. The FETAC certification is set out in FETAC Module Descriptor, Lean Manufacturing Tools Level 5 L22586. This training program is also aligned with the requirements for ASQ Green Belt Certification. Training attendees can apply for ASQ certification once they meet the requirements of ASQ For more information

CONTACT Brigid Marmion

TEL 042 9351801 MOBILE 087 6144094 EMAIL [email protected] ADDRESS CARRICKEDMOND KILCURRY DUNDALK CO LOUTH WEBSITE www.aloraconsultants.ie COURSE DETAILS

Green Belt Training offered by Alora Consultants includes Lean, Six Sigma and Change Management tools and methodologies. The training focuses on utilizing the most common Lean Six Sigma and Change Management tools in the execution of medium complexity projects. The format of the training will be tutor led.

The training is very interactive thus there is a lot of emphasis on group dynamics and ensuring the attendees participate and interact with the trainer and each other. The training is conducted through presentations, simulations, role plays, group exercises, discussions and case studies.

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COURSE CERTIFICATION Alora Certification

CONTACT TEL MOBILE 087 2836933 EMAIL [email protected] ADDRESS CARRICKEDMOND KILCURRY DUNDALK CO LOUTH WEBSITE www.aloraconsultants.ie COURSE DETAILS

1. The complete challenge, Introduction to Lean 2. From JIT to Lean

3. Lean Thinking and Lean Manufacturing 4. Mapping

5. Bringing it all together

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CONTACT TEL +353 42 9351801 MOBILE 087 2836933 EMAIL [email protected] ADDRESS CARRICKEDMOND KILCURRY DUNDALK CO LOUTH WEBSITE www.aloraconsultants.ie COURSE DETAILS

Introduction - To Continuous Improvement, Lean Six Sigma and Change

Management.

Define - Voice of the Customer and Project Charter

Measure – Process Mapping, Value Stream Mapping and Data Collection Analyse – Brainstorming, Fishbone Diagrams, 5 Why’s and Cause & Effect Improve – Improvement Plans, Kaizen, 5S and SMED

Control - Control Plans, Poka Yoke and Visual Management

By the end of this training programme the attendees will be able to: 1. Understand Continuous Improvement

2. Understand Lean Six Sigma methodology and DMAIC. 3. Understand Change Management methodology.

4. Understand how to use the common tools in DMAIC phases. 5. Identify sources of waste and variation within the business.

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CONTACT TEL +353 42 9351801 MOBILE 087 2836933 EMAIL [email protected] ADDRESS CARRICKEDMOND KILCURRY DUNDALK CO LOUTH WEBSITE http://www.aloraconsultants.ie/downloads/CI.pdf COURSE DETAILS

The objectives of this training programme are that the attendees will be able to: 1. Understand CI and the different methodologies

2. Understand how to use the most important tools.

3. Identify sources of waste and variation within the business.

Introduction – to workshop & basic introduction to Continuous Improvement. CI Methodologies – will include TQM, Lean, Six Sigma, Kaizen, Change

Management and Hoshin Planning. This will bring the attendees through the history and evolution of CI methodologies to where it is today.

Problem Solving Roadmaps – Moving on from the theory to the practical side, the

focus of this section is to explain the different problem solving techniques available. Plan Do Check Act (PDCA), 6 Step Problem Solving, Define Measure Analyse Improve Control (DMAIC) and Kaizen.

Problem Solving Tools – Keeping with the practical element, the focus of this

section will be on the tools. Examples of which are Voice of the Customer, Problem Definition, Process Mapping, Value Stream Mapping, Cause and Effect Matrix, 5S, SMED, Pull Systems, OEE and TPM.

CI Strategy – This section will focus on how a CI strategy needs to tie all the

different elements that are required together. Examples of possible strategies will be provided.

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COURSE DURATION 3.5 Days

CONTACT TEL +353 42 9351801 MOBILE 087 2836933 EMAIL [email protected] ADDRESS CARRICKEDMOND KILCURRY DUNDALK CO LOUTH WEBSITE http://www.aloraconsultants.ie/downloads/Kaizen.pdf COURSE DETAILS

Kaizen Training offered by Alora Consultants focuses on utilizing the most common Lean Six Sigma tools in the execution of projects. The format of the training will be tutor led. The training is very interactive thus there is a lot of emphasis on group dynamics and ensuring the attendees participate and interact with the trainer and each other. The training is conducted through presentations, simulations, role plays, group exercises, discussions and case studies.

By the end of this training programme the attendees will be able to: 1. Understand Lean Six Sigma methodology and DMAIC.

2. Understand when to use Kaizen.

3. Understand how to use the most important tools in Kaizen. 4. Identify sources of waste and variation within the business.

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COURSE DURATION 0.5 Days

CONTACT TEL +353 42 9351801 MOBILE 087 2836933 EMAIL [email protected] ADDRESS CARRICKEDMOND KILCURRY DUNDALK CO LOUTH WEBSITE http://www.aloraconsultants.ie/downloads/Kaizen.pdf COURSE DETAILS

Introduction - To Continuous Improvement, Lean Six Sigma and Change Management.

By the end of this training programme the attendees will be able to: 1. Understand Continuous Improvement

2. Understand Lean Six Sigma methodology and DMAIC. 3. Understand Change Management methodology.

Who should attend?

This course is intended for those employees within a business who are engaged in daily problem solving, for example Team Leaders, Shop Floor Employees, Process Engineers, Quality Technicians and Engineers, Maintenance, Supervisors, Management, Staff, Executives and Project Managers.

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COURSE DURATION 1 Day COURSE CERTIFICATION

CONTACT Brian Matthews

TEL +353 (053) 9135488 MOBILE 087 2836933 EMAIL [email protected] ADDRESS Melford House, Ballyhealy, Kilmore, Co Wexford WEBSITE www.aurora.ie COURSE DETAILS

• The Competitive Challenge • An Introduction to 5S • The Just-in-Time philosophy • Lean Thinking & Lean Manufacturing • JIT Production Control.

• Mapping.

• Six Sigma and Lean Six Sigma • Bringing it all together

Introduction to LEAN

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CONTACT Brian Matthews

TEL +353 (053) 9135488 MOBILE 087 2836933 EMAIL [email protected] ADDRESS Melford House, Ballyhealy, Kilmore, Co Wexford WEBSITE www.aurora.ie COURSE DETAILS

1. The complete challenge, Introduction to Lean 2. From JIT to Lean

3. Lean Thinking and Lean Manufacturing 4. Mapping

5. Bringing it all together

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COURSE CERTIFICATION Certification is available upon completion of Yellow Belt training plus one project in which the targeted savings have been achieved; a report which demonstrates the use of the tools and methodology is required.

CONTACT Tony Lenehan

TEL +353 (0)1 469 3100

MOBILE

ADDRESS

CITYWEST BUSINESS CENTRE 3013 LAKE DRIVE,

CITYWEST, DUBLIN 24

WEBSITE www.cforc.ie

COURSE DETAILS

This Six Sigma Yellow Belt course is designed to provide participants with a comprehensive overview of the Six Sigma Process. Trainees will enhance their current skills by developing a good understanding of the DEFINE - MEASURE - ANALYSE - IMPROVE – CONTROL (DMAIC) methodology.

This powerful tool will enable your team to identify opportunities for improvement and assist in the implementation of projects leading to efficiency. It is specially designed to equip key personnel within your organization with the expertise needed to participate in projects led by a Green Belt or even a Black Belt. Typically these individuals gather correct data, locate, control and watch out for possible monetary loss in any area of the company, and report this kind of information to Green Belts and Black Belts residing within the company.

If you have already invested in Green Belt and Black Belt training of key personnel in your organization, then you should consider the benefits of cascading these same principles to lower levels in your company, creating a culture for improvement from the floor up. Yellow Belt training allows your personnel to become a valuable player within your company’s larger goals and objectives

Six Sigma can deliver results in all types of organisations and industries – not only in Engineering, Manufacturing and Assembly, but also in contact centres, the public sector, including healthcare, and in the software industry. Introduce Six Sigma into your organisation to achieve much increased efficiency and effectiveness, resulting in delighted customers.

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COURSE CERTIFICATION Certification is available upon completion of Green Belt training plus one project in which the targeted savings have been achieved; a report which demonstrates the use of the tools and methodology is required.

CONTACT Tony Lenehan

TEL +353 (0)1 469 3100

MOBILE

ADDRESS

CITYWEST, DUBLIN 24

COURSE DETAILS

Quite often organizations gather data, and review their KPI's at regular intervals, yet this valuable information generally does not lead to significant cost reductions or increased efficiency.

This Lean Six Sigma Greenbelt course is designed to provide your organisation with a fully trained problem solver, who will be able to "read" the data, analyse it, and see in it opportunities to not only solve problems, but also to lead cost reduction and/or efficiency projects.

Trainees will enhance their current skills by developing a detailed understanding of the DEFINE - MEASURE - ANALYSE - IMPROVE – CONTROL methodology.

The training is divided into 3 modules: • Define / Measure Phase: 3 days • Analyse Phase: 2 days • Improve / Control Phase: 2 days

A gap of around 4 weeks between each module provides an opportunity for trainees to work on a project within their workplace, applying the methodology learned during the previous session's training. Extra support can be provided for the trainees with their project work. All Green Belt participants will be given access to the Hewlett Packard Black Belt Toolbox, an on-line manual of around 70 improvement tools; the toolbox is an invaluable resource that Lean Six Sigma practitioners can use as a reference for when and how to apply the Six Sigma tools.

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TEL +353 (0)1 469 3100

MOBILE

ADDRESS

CITYWEST, DUBLIN 24

COURSE DETAILS

In the 1980’s many started studying the secret of success of Japanese manufacturing companies. They discovered that the most impressive "secret" was 5S. The factories were so well organized that abnormal situations and waste were readily apparent. To potential customers, the first impression was an environment conducive to quality and consistency. 5S was one of the fundamental building blocks for an organization serious about continuous improvement.

"Lean" thinking focuses on reducing waste and adding value to a process, by identifying and removing the wasted and unnecessary effort, delays, costs, processes, inventory, handling etc. The 5S approach lays the foundation to achieve this by standardizing operational practices to ensure efficient, ergonomic, repeatable, safe ways of working. This brings many benefits: higher quality, lower costs, reliable deliveries, increased morale, and improved safety … to name but a few. This is because it leads to a highly visual workplace, which makes Problems and Waste immediately obvious. It is therefore one of the most powerful Lean Tools, and provides a stable foundation upon which to build all of your other improvement programs, Lean Tools, and Practices. It is also one of the simplest to implement, and can be applied within your manufacturing environment, office processes, or even within a service industry.

This one day course will provide you with a comprehensive overview of the 5S Process, how to identify the 7 wastes, and how you can implement it in your organization.

5S and 7 Wastes

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TEL +353 (0)1 469 3100

MOBILE

ADDRESS

CITYWEST, DUBLIN 24

COURSE DETAILS

This 8D course is built upon the approach to problem solving that has been standardized in the Automotive and Pharmaceutical industry, and is now also being used across a broad spectrum of industry.

It provides an 8-step problem solving process that focuses on identifying the real “root cause” and therefore preventing problem recurrence. The methodology identifies the symptoms, defines the problem, establishes the cause and takes action that solve, prevent and lead to improvement.

This one-day, highly interactive workshop will provide you with all the skills you need to use the 8D approach to Problem Solving. Delegates will use the 8D template to solve a real problem as they go through the learning of all the individual tools. High emphasis is also placed upon the soft skills of problem solving “team work”, as it is in this area that the high impact benefits are won or lost.

Each participant will take away with them:

• A grounded understanding of the critical few tools for successful root cause problem solving

• An 8D template that can be used in the workplace the next day

• Tips and suggestions for removing barriers and obstacles to problem solving

• Increased confidence due to the successful application of the method with a workshop example

Who Would Benefit From This 8D Approach? This 8D approach is suitable for ALL types of

companies or organisations, not just manufacturing, but also public and voluntary sectors.

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TEL +353 (0)1 469 3100

MOBILE

ADDRESS

CITYWEST, DUBLIN 24

COURSE DETAILS

This training course is based around the PDCA (plan–do–check–act) management method used in business for the control and continuous improvement of processes and products. The methodology is successful by achieving small-step improvements, rather than implementing one huge improvement. The Japanese use the term "kaizen" to describe this process and it involves every level of the organization, from hourly workers to top-management.

This course builds on these principles and will provide participants with a structured method to manage change, using Lean Tools to identify opportunities for improvement, processes to test and validate the proposed improvements, and how to implement and sustain them. Then build upon the improvement achieved to further improve using the PDCA cycle time and time again.

Course Content

• The Need for Change • How We Approach Change

• Deming Model of Continuous Improvement

• Data Collection Methods • Flowcharts & Process Mapping

• Value Stream Mapping • Tools to Identifying Waste • Spaghetti Diagrams • Cause and Effect Matrix • Basic Lean Concepts

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TEL +353 (0)1 469 3100

MOBILE

ADDRESS

CITYWEST, DUBLIN 24

COURSE DETAILS

A process map is a visual tool used to illustrate your core processes. It's a communication tool, a planning tool, and also a tool to drive unnecessary costs out of your organisation. It is also a practical tool to help you identify and address core problems in your organisation.

PROCESS MAPPING is an essential and critical stage in the search for performance improvement. Yet the approach is not widely recognised or understood. PROCESS MAPPING will help managers and staff alike discover where the real problems lie and identify the opportunities for improvement.

Whether delivering a service or producing a product, successful organisations are in continual pursuit of better, faster and cheaper. An agreed, accurate understanding of your processes will provide new sources of rich stimulation for ideas to solve problems and find improvements.

This course has been designed so that your business may use Process Mapping as THE TOOL to drive improvement. The techniques explained in this practical "hands--on" workshop will yield real, timely, and motivating results.

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TEL +353 (0)1 469 3100

MOBILE

ADDRESS

CITYWEST, DUBLIN 24

COURSE DETAILS

In today’s challenging financial environment there is a fundamental imperative for any organisation to be able to develop a clear strategy for its future success and to deliver on this strategy. The use of Strategy Maps and Balanced Scorecard enables organisations to clarify their vision and strategy and translate them into actions at all levels within an organisation. The aim of this session is to introduce the principles of Strategy Maps and the Balanced Scorecard and show how they can be used to develop and align objectives and targets, monitor performance and drive improvement. The session will include syndicate activity, giving you an opportunity to begin constructing a Strategy Map and a Scorecard

This training workshop is suitable for senior and middle managers from any organisation. Experience or prior knowledge, whilst helpful, is not required as this workshop is fully self-contained. The focus is on how Scorecards are actually used in practice and in the workplace. AGENDA

• Basic concepts of Strategy maps and the Balanced Scorecard and how they can be used to improve organisation performance

• How Strategy Maps and the Balanced Scorecard apply to different types of organizations

• How to build and implement a Strategy Map and Scorecard for your organisation • How to develop more meaningful performance measures

• The use of templates to help with its design and deployment.

The learning style is highly participative and interactive. You will work as part of a team working on a case study to design a Scorecard and Strategy Map.

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TEL +353 (0)1 469 3100

MOBILE

ADDRESS

CITYWEST, DUBLIN 24

COURSE DETAILS

These days it is impossible to be part of a business or any organisation without attending meetings. They may be staff meetings, project planning groups, process improvement workshops or any other situation that requires a group of people to come together to share information, generate ideas, evaluate options, build consensus or take decisions.

To get the most from your people, you need to know how to create buy-in, generate participation and empower people. It is impossible to build teams, consistently achieve consensus or run effective decision making meetings without facilitation skills. The good news is that these skills can be mastered by anyone.

Agenda Who should attend?

During the day you will cover: • What is a Facilitator?

• A 4-step Model for working across boundaries

• How to get people involved • Overcoming barriers to participation • The 6 Decision Making Options • Managing Conflict

• Making an Intervention • Planning a Session

• Team leaders or members • Project and task force leaders

• Supervisors or managers who hold staff meetings

• Community development practitioners • Quality and process improvement leaders • Change managers

• Consultants

• Anyone who needs to lead meetings and gain participation of others in the process.

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COURSE DURATION Vary from 1 day to 20 days depending on the course, curriculum and customer

COURSE CERTIFICATION Occasionally FETAC or ASQ certified as required by the customer

CONTACT Bernie Rushe

TEL +353 91 870708

Email [email protected]

ADDRESS

GALWAY TECHNOLOGY CENTRE WELLPARK ROAD

GALWAY

WEBSITE www.cordatus.ie

COURSE DETAILS

A detailed agenda and curriculum is available for each course on request. • Six sigma green belt (8 – 10 day course)

• Six sigma black belt (20 day course) • Six sigma yellow belt (2 day workshop) • Introduction to Minitab (1 day) • Introduction to Lean (1 day workshop) • Value stream mapping (1 day)

• A3 thinking and problem solving (2 days) • Business process mapping (2 days)

• Data capture and data representation (1 day) • Design of Experiments – DOE (2-3 day workshop) • Statistical process control – SPC (2 day workshop) • Measurement systems analysis (1 day)

• Regression (1 day) • Root cause analysis (1 day)

• Failure modes and effects analysis – FMEA (1 day) • Error proofing – Poka Yoke (1 – 2 day workshop) • 5S (3 days)

• Quick changeover – SMED (2 days)

• TPM (3 x 3 day implementation workshops, spaced 1 month apart) • Operational excellence programme design (1 day)

• Lean facilitation (5 days)

• Lean supply chain management (2 day workshop) • Strategic planning (2 days)

• Team building (1 day) • Negotiation skills (1 day) • Voice of the Customer (1 day)

level

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COURSE DURATION 1 Day Workshop

Internationally accredited American Society for Quality, or International Quality Federation certification. Six sigma course curricula are compliant with ISO 13053-1

Quantitative methods in process improvement -- Six Sigma.’

TEL +353 91 870708

ADDRESS

GALWAY

WEBSITE www.cordatus.ie/cordatus-training-courses

COURSE DETAILS

Lean thinking is an approach to employee management, process management and workplace organisation that increases market share through superior customer satisfaction. In a lean organisation, employees seek to continuously make shorter, simpler and safer the processes that deliver value to customers.

Learning Objective and Deliverables

At the end of this one day workshop, participants will: • have a common understanding of lean thinking principles;

• understand how lean thinking differs from traditional management thinking, and the extent of the change required in management perspective; approach to customer satisfaction; people management, & process problem solving;

• have an appreciation of relevant performance indicators in a lean environment;

• understand the extent of the effort and support required to implement lean thinking in the organisation, and

• understand the fundamentals of building a successful lean transformation programme.

This workshop is applicable to all those in a people management or project management role within the organisation. The workshop content is modified to cater for the differing requirements of senior and middle management groups. The workshop requires a minimum of 10 participants, and we advise a maximum of 14 participants.

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Internationally accredited American Society for Quality, or International Quality Federation certification. Six sigma course curricula are compliant with ISO 13053-1 Quantitative methods in process improvement -- Six Sigma.’

TEL +353 91 870708

ADDRESS

GALWAY

COURSE DETAILS

Value stream mapping (VSM) is a high level tool that enables a management team in a manufacturing environment to take a systems approach to implementing operational excellence and customer satisfaction. It is of most benefit when carried out in the design phase of process development. A VSM workshop is facilitated on an annual basis during which “one year’s worth” of projects is identified to further enhance customer service and process performance.

Learning Objective and Deliverables

At the end of this workshop participants will:

• understand the purpose and format of a high level value stream map;

• have a physical detailed VSM for the product (order processing, planning, purchasing, production, quality and distribution);

• have identified measures of customer value in key processes;

• have a list of prioritised issues and action items on which to work on during a one year period, that will deliver a more robust, lower cost and customer friendly process, and •  have identified key performance metrics, the achievement of which will help to

guarantee consistent delivery of customer value.

The VSM forms the backbone of the continuous improvement roadmap for a product and will largely determine the project resources & training effort required over each year in the future. In a lean organisation the VSM workshop is repeated annually.

VSM is facilitated with the product management team, with key operations, engineering, supply chain and operations team lead personnel also in attendance.

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COURSE CERTIFICATION Internationally accredited American Society for Quality, or International Quality Federation certification. Six sigma course curricula are compliant with ISO 13053-1 Quantitative methods in process improvement -- Six Sigma.’

TEL +353 91 870708

ADDRESS

GALWAY

COURSE DETAILS

Toyota 8 step problem solving training will help all problem solvers to approach projects with a new found confidence. The 8 step process is highly interactive and collaborative in nature. The objective is to enable the problem solver to ‘find a problem, solve a problem and prevent a problem from coming back’.

The 8 steps are written up or drawn on an A3 size sheet of paper. This encourages brevity and facilitates sharing of information amongst all stakeholders.

Learning Objective

At the end of the workshops the attendees will • have a common understanding of lean principles;

• be enabled to use the formal A3 problem solving approach to improve process performance; • understand the value of cross-functional teamwork, and

• be enthusiastic to use the skills they’ve learned and eager apply them in the workplace. The attendees will have a completed A3 of the workshop exercise at the end of the workshop. They will also have a partially completed A3 of the organisation’s process problem. This will be completed after the workshop.