MANAGING COMPLEX PROJECTS AND PROJECTS IN CRISIS TRAINING

TRAINING

MANAGING

COMPLEX

PROJECTS AND

PROJECTS IN

CRISIS

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TRAINING

At the end of the course the student will be able to:

✓

Scale the actual project complexity level

✓

Measure the intangible benefits

✓

Apply specific leadership skills to the complex projects

✓

Identify whether the project is in crisis

✓

Initiate the recovery actions on the project in crisis

✓

Establish a communication plan for the crisis

✓

Motivate and manage the team during the stressful periods

✓

To manage emerging risks and implement contingency

actions

TRAINING CONTENT

OBJECTIVE

To qualify students to deal with the growing need to properly manage complex projects. The participants will understand the dynamics involved in the project complexity and in the troubled projects management and in the crisis management themselves.

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TRAINING

FACT SHEET

DESCRIPTION

COURSE DURATION

16 Hours.

Course number of hours. The number of days depends on the daily number of hours dedicated in each course.

NUMBER OF PARTICIPANTS

Minimum 20 students per class.

The minimum number of students suggested to ensure the training economic viability.

TARGET AUDIENCE

Project managers, project team members, sponsors and others stakeholders interested in the project management process.

REQUIREMENTS

Advanced project management knowledge.

LANGUAGE(S)

Portuguese, English and Spanish.

The language in which the training is ministered.

LOCAL

Provided by the contractor. Worldwide attendance.

CLOSED CLASSES (IN COMPANY)?

Yes.

Closed classes are hired by a particular organization or group. In this case all the participants are selected/ chosen by the contracting organization.

OPEN CLASSES?

No.

Open classes offer public access in which the registration is done by each participant, individually.

CERTIFICATION AND PDU

All training participants will receive a participation certificate with 16 PMI’s PDUs. (PMI R.E.P. activity number: Macro010)

Professional Development Units are the measuring units issued by the Project Management Institute for the credential holders. With these units the credential holders can maintain their certifications.

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TRAINING

STANDARDS AND

METHODOLOGIES

Project management standards and methodologies discussed and addressed in the training.

Project Management Institute (PMI)

PMBOK Guide

PMI Practice Standard for Estimating —

PMI Practice Standard for Earned Value Management —

PMI Practice Standard for Configuration

Management —

PMI Practice Standard for Risk Management —

PMI Practice Standard for Work Breakdown Structure —

PMI Practice Standard for Scheduling —

PMI Standard for Portfolio Management

PMI Standard for Program Management —

PMI Project Manager Development Competency Framework

Organizational Project Management Maturity Model

(OPM3®) —

UK Office of Government Commerce (OGC)

PRINCE2 (Projects in Controlled Environments)

MSP (Managing Successful Programmes) —

M_O_R (Management of Risks) —

P3M3 (Portfolio, Programme, and Project

Management Maturity Model) — P3O (Portfolio, Programme and Project Offices)

MoP (Management of Portfolios)

MoV (Management of Value) —

Scrum Alliance

Scrum Methodology

International Project Management Association (IPMA)

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TRAINING

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COURSE OPENING

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SYSTEMS AND COMPLEXITY

› The elements of a system

› Balance and lack of balance in a system › Atratores

› Non linear dynamics › Self-organization

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COMPLEX PROJECTS

› Definition of complex projects › Validating “Hard” and “Soft” benefits

› Managing multiple concerns from the stakeholders › Setting the priorities (Relationship Matrix)

BASIC

PROGRAM

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TRAINING

BASIC PROGRAM

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THE CHARACTERISTICS OF MANAGEMENT IN COMPLEX PROJECTS

› Vital leadership abilities to manage complex projects › The Communication processes in complex projects › Communication plaform

› Reducing risks in complex projects

› Interpreting and analyzing project risks at the executive level

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PLANNING AND CONTROLLING COMPLEX PROJECTS

› The 5 planning stages on complex projects › The 5 executing stages on complex projects

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PROBLEMATIC PROJECTS AND CRISIS MANAGEMENT

› Complexity and problems have something in common › Continuous sequence of problematic projects

› The perceptions about problematic projects › How to identify a problematic project › Vital Signs Model

› Problematic Projects Evaluation Model › Restricting factors to recovery

› Premature project closure › Decision making process › Developing a recovery plan › The 4 classical recovery options › Critical factors to recover a project

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DISCUSSION – MANAGING COMPLEX AND PROBLEMATIC PROJECTS

› The change control process › Configuration Management

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IMPROVEMENT PROCESSES › Cases › Table participants › Discussion

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COURSE CLOSE-OUT

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TRAINING

DYNAMICS

As part of our methodology, in this course the following dynamics will be used:

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CASE STUDIES

› Ricardo Vargas and the Macrosolutions’ team have selected a relevant set of case studies and exercises that allow the participants to associate real and fictional cases the to daily work. › All case studies are appropriate to the nature of the client and the training audience.

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VIDEOS SELECTION

› In order to facilitate the student learning, videos that cover various parts of movies, commercials, home videos, etc. are used in the classroom environment to fix concepts and associate technical issues with the reality of work and also to introduce new concepts. › They are short videos with direct focus on specific topics, tools and cases.

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GROUP WORK

› Several studies and exercises will be proposed by the instructor in order to present a particular topic or discuss a particular approach to project management.

› Throughout the training the teamwork will be encouraged and strengthened as a mean for the group to learn.

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SIMULATORS

› To discuss some mathematical and statistical approaches, the instructor will perform specific mathematical simulations to estimate the expected results for the risks, schedules, costs, among others. They are computational methods that use mathematical concepts, operational research and statistics as a conceptual basis.

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COMPUTER BASED EXERCISES

› To facilitate the learning on the digital tools, students practice exercises in a computer using softwares such as Microsoft Project, MindManager Professional and others.

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TRAINING

EXCLUSIVE STUDENT

ACCESS AREA

In addition to the exclusive printed material, all participants will have access to the courseware’s electronic version, to the files of exercises and to the work done in the classroom.

The access is given through the restricted site that is available and prepared by the Macrosolutions team considering each course that we provide. This initiative is a pioneer in the educational market and also anticipates trends related to the documents’ electronic management

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TRAINING

REQUIRED

EQUIPMENT

The equipment required for the proper realization of the course is:

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HIGH RESOLUTION PROJECTOR (1024X768)

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SOUND SYSTEM FOR VIDEO DISPLAY

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INTERNET ACCESS

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VARIABLE ILLUMINATION INSIDE THE CLASSROOM

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01 TABLE FOR EACH GROUP OF FIVE STUDENTS

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TRAINING

FURTHER

INFORMATION

For further information about this course, please contact:

Phone: +55 31 3024-3003 Fax: +55 31 3024-3005