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Human Resource Management Name___________________________

Test Period__________________________

_____ 1. The act of increasing the tasks , responsibilities and scope of a job. ______ 2. The act of making a job more rewarding and less monotonous. _____ 3. When two or more people share a full time job.

____ 4. A listing of tasks that an employee will perform as part of the job. _____ 5. Qualifications that a worker needs in order to do the job.

_____ 6. Money paid at the end of the year to an employee who’s work exceed expectations. _____ 7. All activities involved in acquiring and developing employees.

_____ 8. Pay that is based on an hourly rate.

______ 9. Compensations that is based on a time frame such as a week, month or year. ______ 10. Compensation other than wage and salary that is provided to employees.

______11. Lecture, discussion, case studies, role playing and other traditional classroom techniques are used to provide knowledge and problem solving skills needed to perform the work.

______ 12. When employees can choose their work times.

______ 13. Training takes place at a location away from the job that is equipped to simulate the actual work site. ______14. Pay based on the % of the volume of sales.

______ 15. Type of retirement plan that is company owned and managed.

_____ 16. Type of retirement plan, non company owned, in which employees contribute a % of their pay. A. Salary

B. Benefits

C. Job Enrichment D. Commission E. Vestibule F. Wage

G. Classroom Training

H. Human Resource Management I. Job Specification

J. Flextime K. Job Description L. Job Share

M. Job Enlargement N. Bonus

(2)

Laws and Purpose

Match the correct law with the example provided.

______ 1. A mother takes 12 weeks of paid leave to care a. Occupational safety and health act

for her newborn daughter. b. Family Medical Leave Act

______ 2. A worker loses his job and is eligible for c. Fair Labor Standards Act Unemployment benefits while he looks for a new one. d. Social Security Act

_____ 3. Pensions to retired workers and their families. e. Unemployment Insurance

Medicare is part of this act. f. Worker’s Compensation

_____ 4. This act establishes minimum wage that must be paid to employees and 1 ½ times their wage for overtime.

_____ 5. A worker must be provided safe working conditions. _____ 6. Employers must have this type of insurance in the event that one of their employees is injured while on the job.

T/F TRUE AND FALSE

______ 1. The first step in hiring a new employee is establishing a need within the company. _____ 2. Current employees are not considered in hiring new employees.

_____ 3. ND Job service is an example of an employment agency.

_____ 4. Employees may go through an initial interview with a person from within the HR department. _____ 5. The rate at which employees enter and leave the company is known as discharge rate.

_____ 6. Layoffs are permanent reductions in the workforce and as such, employees may not be called back to work.

_____ 7. Labor shortages do not influence pay levels.

_____ 8. Human resource managers rarely work to maintain safety procedures.

_____ 9. Employee productivity compared to the pay and benefits will determine whether a company can be profitable or not.

(3)

______ 11. One of the trends in employee evaluation is having the employee complete a self evaluation. ______ 12. Corrective discipline is a performance management technique that corrects employee behavior before it takes place.

______ 13. Remedial action is a means of encouraging appropriate workplace behavior in order to improve performance.

______ 14. When training employees, trainers should always start out with the easiest tasks first and then work to more difficult tasks.

______ 15. Employees should not have to worry about accuracy during training and development.

Multiple Choice:

______1. The part of staffing that involves seeking out and attracting qualified potential job candidates is called

a. Training b. On boarding c. Interviewing d. Recruiting

______ 2. A commission or bonus is an example of a form of a. Assistance

b. Benefit

c. Compensation d. Wage

______ 3. Which of the following safety and health issues would most likely be regulated by law:

a. Storage and disposal of chemicals b. Weight management programs c. Smoking cessation support groups d. Health education information sessions

______ 4. Labor union negotiations are part of which HR management activity? a. Compensation and benefits

b. Training and development c. Employee relations

(4)

______ 5. Reviewing applications, checking references and completing interviews are part of the _________________ step in hiring an employee?

a. Compensation

b. Training and development c. Recruitment

d. Screening applicants

______ 6. Internet sites, classified ads, employment agencies and colleges help in finding employees.

a. Compensation b. Recruitment c. Screening

d. Training and development

______ 7. Employee’s who take a workshop or listen to a lecture participate in what type of training and development?

a. Vestibule b. Classroom c. Coaching d. Mentoring

______ 8. On- going instruction and feedback from their manager is considered what type of training and development?

a. Coaching b. Mentoring c. Job rotation d. Vestibule

______ 9. Training that is most often done while working. a. Coaching

b. Mentoring c. Job rotation d. On the job

_____ 10. Training should include which of the following?

a. Plenty of time for employees to practice. b. Regular and descriptive feedback.

c. Be related to what the employee already knows. d. All of the above.

(5)

1. You are about to interview 3 candidates for the school store manager position. Using behavioral interviewing techniques, list five questions that you would ask them in order to determine who would be the best applicant.

2. Your company recently decided to do away with performance based bonuses for the sales team. As a manager, defend the company’s decision. In a prepared statement to the sales team, explain the rationale for this decision and include specific advantages. Express your ideas for maintaining employee motivation in light of this new policy change.

3. You are working in the HR department and you need to get applicants for a welding position for a large manufacturing company. List and explain the steps you would take to determine needs, recruit, screen and finally hire the employee? Be specific.

4. What is the main difference between a traditional IRA and a ROTH IRA?

References

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