Training with AFRA
AFRA has a set of adopted principles in relation to training Vision
To establish the Australian Furniture Removers Association (AFRA) as the peak industry body and to provide specific removalist training skills.
Mission
To provide quality training at a national level which is underpinned by WHS regulations, so as to effectively benefit its members and their customers.
Training Values
AFRA believes in professional development through training as an attitude for success and improvement within the industry.
AFRA already has a prominent reputation in the training sphere, which includes –
A comprehensive National Training Policy.
A national partnership with RTO’s who are AFRA Preferred Training Providers.
AFRA Training DVD’s – endorsed by the Department of Employment, Education and Workplace Relations and WorkCover NSW
The inclusion of all AFRA Training modules in the National Training Framework and are VETAB accredited.
AFRA employs its own experienced trainers.
ASIC’s acceptance of AFRA’s proposal as the only accreditor of training for the furniture removals industry in relation to the sale of insurance under the Financial Services Reform Act.
The key challenge to AFRA was how to deliver training, so that competent training and assessment would be available to all members irrespective of where they are located in Australia. This has been achieved through online training programs.
Training courses available are;
Financial Services Reform Act (FSRA) – Insurance Training Course (Members Only):
AFRA Members have the opportunity to take up Insurance with Cowden, Aldridge and Street.
Specialist Removals insurance policies are arranged for Industrial Special Risks (Buildings, Plant & Machinery, Insured Customers Goods), Public Liability (including Uninsured Customers Goods in Store), Marine Transit & Carriers Legal Liability, Motor Vehicle, Professional Indemnity and Management Liability (Directors and Officers Liability) Along with this AFRA
administrates the ASIC approved online Financial Services Reform Act training course that allows employees of an AFRA Member to legally discuss Insurance with its customers.
New Members Cost: $1,331.00 (including GST) this gives the company five training “seats” for the FSRA online course. Additional employees can be added to this at a cost of $154.00 (including GST) per user.
Staff relocation to another member company and reaccreditation will be charged at $77.00 (including GST) per person
For you to register your employees, it is important to provide the information to Natalie Watson – National Training Manager by email at [email protected]
The following details must be emailed to Natalie when registering for the online FSRA training course:
Full name Branch location
Once this has been received Natalie will send you the link to the website and your company course code for registering as a student.
Online Workplace Health and Safety Course
This system enables all workers within the furniture removal industry, including office personnel, to access industry specific training through the Electrain portal. The course was co- produced with WorkCover NSW and covers the industry requirements for Workplace Health and Safety.
This training can be undertaken anywhere at any time providing you have access to the internet. Logins and passwords do not expire and students can log in and out as many times as required to completed the course. On completion of the course a certificate can be printed from your computer as proof that you have passed the course.
The course covers: risk identification, fatigue management, driver safety, manual handling and chain of responsibility. The cost for this course is $10.00 per student including GST. Please contact Natalie for template to bulk upload your employees to the system and start training.
Nationally Accredited Training Units
Pack and Unpack Cartons during a removal – TLID2019A
This unit involves the skills and knowledge required to pack and unpack cartons during a removal, including preparing for packing, packing and unpacking cartons, and completing packing/unpacking process.
Course duration: 1 full day
Handle Furniture and effects - TLID2018A
This unit involves the skills and knowledge required to handle furniture and effects during the course of a removal, including preparing for the removal, moving furniture items in accordance with the removal plan, loading/unloading the furniture onto/from the removal vehicle, manual handling techniques and workplace health and safety.
Course duration: 1 full day
Estimate a Furniture Removals job – TLIE3010A
This unit involves the skills and knowledge required to estimate furniture removal jobs including estimating cubic meterage, calculations of expenses, time and resources, interacting with customers regarding removals and preparing documentation for removals job.
A practical Estimate is carried out as part of the assessment and a theoretical assessment is conducted on this course.
Course duration: 2 full days
Process workplace documentation - TLIE2008A
This unit involves the skills and knowledge required to process workplace documentation including planning the documentation to fulfil the identified purpose and completing the documentation in accordance with requirements. Documentation may include forms, logs, diaries, inventories and basic hand-written or typed reports. It may also include entry of information into computer-based documents and forms.
Course duration: Half day (3 hours)
These courses can be conducted at any company’s depot or the AFRA training facility. Costing for these courses varies depending upon the amount of students registered. A quote can be calculated for companies wishing to train several staff at their depot at once.
Additional AFRA Courses International Wrapping
International Wrapping Course provides the skills and knowledge to conduct International wrapping standards for shipping and relocating furniture to an overseas destination. On this course students will be made aware of the customs and quarantine requirements and the documentation required for International moving.
Course duration: Half day (3hours) Removals Documentation – TOLL
A number of AFRA Members carry out work for Toll Transitions who are contracted by the Department of Defence. Toll transitions have provided AFRA with guidelines for the required paperwork and documentation processes and procedures when carrying out Toll moves.
Course duration: Half day (3hours) Specific Company Requirements
If you have any specific company requirements or training practices for your company’s employees, we can help you come up with solutions and tailor a training package to suit your needs.
AFRA Trainers
All of AFRA’s trainers are qualified in Certificate IV Training and Assessment and have worked within the Furniture Removals Industry. They have separate areas of expertise and can draw on many years of knowledge, skills and experience to provide expert training.
AFRA are not a registered training organisation (RTO) however, we can issue accreditation for the nationally accredited units of competency and the trainers have been approved as training consultants by Flexible Training Solutions.
Other training courses will hold a statement of attainment only.
AFRA Accreditation
AFRA Accreditation can only be issued to those students that are currently employed by an AFRA Member.
To display the AFRA logo and to state on any paperwork/website or social media platforms that an employee has undertaken AFRA training your company must firstly be a member of AFRA.
There is an audit process in place that ensures Members have complied with all aspects of Membership and AFRA standards. Only then do we allow the AFRA branding to be used.
If you would like more information on Membership please contact Rose: [email protected] for a Membership package to be sent out to you. For all training enquiries please contact Natalie Watson: [email protected] or 02 9659 5300
TLI21510 Certificate II in Furniture Removal
Core units
Field Unit
D Load Handling TLID1001A Shift materials safely using manual
handling methods
TLID2018A Handle furniture and effects TLID2019A Pack and unpack cartons during a removal
E Communication and Calculation
TLIE2008A Process workplace documentation TLIE2017A Undertake initial removal survey BSBCUS201A Deliver a service to customers F Safety Management TLIF1001A Follow occupational health and
safety procedures
G Teamwork TLIG2007A Work in a socially diverse environment
U Environment TLIU2012A Participate in environmentally sustainable work practices
Elective units
Field Unit
E Communication and Calculation
TLIE1003A Participate in basic workplace communication TLIE1005A Carry out basic workplace calculations
TLIE2007A Use communication systems TLIE3010A Estimate furniture removal jobs F Safety Management HLTFA301B Apply first aid
TLIF2010A Apply fatigue management strategies G Teamwork TLIG1001A Work effectively with others
H Route Planning and Navigation
TLIH3002A Plan and navigate routes
K Technology TLIK2010A Use info technology devices in the workplace
L Resource Management
TLIL1001A Complete workplace orientation/induction
procedures
U Environment TLIU1009A Monitor plant and equipment in an environmentally sustainable manner
