consumer reviews
A Classification of Presentation Forms of Travel and Tourism-Related Online Consumer Reviews
... online consumer reviews and recommendations to seek advice (Fick & Hauser, ...travel reviews on consumer behaviour in travel and tourism – especially information search, holiday planning ...
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Identifying and Ranking Product Aspects based on Consumer reviews
... gathering consumer opinions. For Product Plentiful consumer reviews of products are now available on the ...User reviews and opinions are very useful for both firms and ...to reviews. ...
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An Approach to Extract Product Features from Chinese Consumer Reviews and Establish Product Feature Structure Tree
... of consumer reviews for products are generated from time to time, which contain rich information regarding consumer requirements and ...Chinese consumer reviews effectively, not to ...
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The influence of online consumer reviews on purchasing intent
... of consumer-generated OCRs, it is possible to examine the way in which the content and style of word-of-mouth messages contribute to their helpfulness in enabling consumers to make purchasing decisions that they ...
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Consumers’ Attitude toward Insurance Companies: A Sentiment Analysis of Online Consumer Reviews
... extracted consumer emotions for each insurance type and found that consumers generally have more negative emotions toward insurance ...consumers’ reviews that shape their emotions for different types of ...
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Multi Level Sentiment Analysis of PolEmo 2 0: Extended Corpus of Multi Domain Consumer Reviews
... In this article we present an extended version of PolEmo – a corpus of consumer reviews from 4 domains: medicine, hotels, products and school. Current version (PolEmo 2.0) con- tains 8,216 reviews ...
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Answering Opinion Questions on Products by Exploiting Hierarchical Organization of Consumer Reviews
... In this paper, we have developed a new product opinion-QA framework, which exploits the hierar- chical organization of consumer reviews on prod- ucts. With the help of the hierarchical organization, our ...
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Aspect Ranking: Identifying Important Product Aspects from Online Consumer Reviews
... Motivated by the above observations, in this pa- per, we propose an effective approach to automat- ically identify the important product aspects from consumer reviews. Our assumption is that the important ...
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How Culture Influences the Perception of Online Consumer Reviews
... While online-shopping grew explosively in the early 2000s, a new type of Word-of-Mouth (WOM) evolved which is mostly referred to as Online Consumer Reviews (Elwalda & Lu, 2016). Similar to its ...
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What Happens in Vegas Stays on TripAdvisor? A Theory and Technique to Understand Narrativity in Consumer Reviews
... online consumer reviews (Nielsen 2015), such as the above review of Mystery Adventures, a live action role-playing game organized in Las ...In reviews, ordinary consumers ...evaluate reviews. ...
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Modeling the Helpful Opinion Mining of Online Consumer Reviews as a Classification Problem
... helpful reviews from online consumer reviews via the quality of the ...many reviews, efficiently identifying the helpful ones earlier can benefit both consumers and ...helpful reviews ...
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The Impact of Emojis and Emoticons on Online Consumer Reviews, Perceived Company Response Quality, Brand Relationship, and Purchase Intent.
... questions (see Figure 1). Real brands from two different product categories (high risk/low risk) were employed to increase external validity. OCR created from actual consumer reviews posted on popular ...
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Domain Assisted Product Aspect Hierarchy Generation: Towards Hierarchical Organization of Unstructured Consumer Reviews
... the consumer reviews are then or- ganized to their corresponding aspect nodes in the ...determine consumer opinions on these ...the reviews that do not explic- itly express those aspects but ...
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The Impact of Online Consumer Reviews Dimension on Online Purchase Intentions In Tokopedia
... online consumer reviews consisting of source credibility, review quality, review quantity, review valence affect the online purchases intention in ...
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The effects of familiarity and online consumer reviews, on consumers’ trust, risk perception, and behavioral intentions
... negative reviews and have stronger feelings for the positive ...hotel reviews found that the overall effect of these online consumer reviews was less strong for well-known hotels than for ...
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Detecting speculations, contrasts and conditionals in consumer reviews
... A support vector classifier was compared to a lexicon-based approach for the task of detecting the stance categories specula- tion, contrast and conditional in English consumer reviews. Around 3,000 train- ...
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Modeling the Helpful Opinion Mining of Online Consumer Reviews as a Classification Problem
... helpful reviews from online consumer reviews before mining the ...helpful reviews before they purchase a product, while the companies can acquire the true reason why one product is liked or ...
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What happens in Vegas stays on TripAdvisor? Computerized text analysis of narrativity in online consumer reviews
... experience reviews are narrative (Jurafsky, Chahuneau, Routledge, & Smith, 2014) and that their narrativity is likely to persuade consumers (Pechmann & Wang, ...affects consumer behaviour (Van Laer, ...
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A Survey on Challenges and Opportunistic Spotting Fake Reviewer Groups in Consumer Reviews
... 2431 reviews as spam, non-spam, and ...product reviews), the difficulty in correctly labeling spam and non-spam reviews is significantly larger than the ones in other applied machine learning ...
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The influence of negative consumer reviews in social networks
... on consumer behavior, on all phases of their decision-making process, including brand evaluation, brand choice, purchase behavior and brand loyalty; causing companies to use teams who monitor and check the ...
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