SERKAN YUMUSAK.

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SERKAN YUMUŞAK – CV 1

SERKAN YUMUSAK

www.serkanyumusak.com

P

ERSONAL DETAILS

Surname: Yumusak Date of Birth: June 28, 1978 Name: Serkan Marital Status: Married Website: www.serkanyumusak.com Children: 2 Children Online CV: www.serkanyumusak.com/cv.pdf Smoking: Non-smoker LinkedIn: http://tr.linkedin.com/in/serkanyumusak Driver License: B

Military Obligation: Completed

O

BJECTIVE

To pursue a demanding management career in a reputed firm by taking up responsibilities to accomplish the company’s goals in an atmosphere where my skills and potentials are being utilized to the maximum; To join an interactive organization that offers me a constructive workplace for communicating and interacting with customers and firms.

C

ORE

C

OMPETENCIES

●Business Development ● Business Strategy ● Business Planning

● Sales Management ● Sales Operations ● Account Management

● Portfolio Management ● Program Management ● Project Management

● Solution Consultancy ● Solution Development ● Vendor Management

● TELCO Business Development ● Technology Management

I

NTERESTS

●Cyber Security ● Open Source ● PHP ● JavaScript

● Linux OS (Debian, Ubuntu…) ● Linux (Applications, Scripts…)

● System Management Tools (KVM Virtualization with ProxMox, iRedmail…)

● Apps/Softwares ● Forecasting

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P

ROFESSIONAL

E

XPERIENCE

(

BRIEFLY

)

DURATION TITLES COMPANY TOTAL TIME

03/2013 – 10/2014 Technology and Trend Analysis Director

TUBITAK BILGEM 2 years

8 months

02/2012 - 03/2013 Program Manager

01/2011 - 02/2012 Senior Business Development Manager /

Telco Consultant KOCSISTEM

1 year 1 month

12/2009 - 12/2010 Telco Sales Director TELKOTEK 1 year

01/2009 - 12/2009 Public Sales Department Manager

TURK TELEKOM 6 years

1 month

02/2008 - 01/2009 Procurement Department Manager 11/2006 - 02/2008 Procurement Specialist

11/2003 - 11/2006 Procurement Specialist Assistant

11/1999 - 05/2000 PHP Developer (Freelance) BERILYUM SOFTWARE 7 months

TOTAL: 11 YEARS 5 MONTHS

P

ROFESSIONAL

E

XPERIENCE

(

DETAILS

)

EMPLOYER INFORMATION

Company Name:

TUBITAK BILGEM

(Informatics and Information Security Research Centre For The Scientific And Technological Research Council Of Turkey)

Company Sector: Government R&D Center About Informatics and Information Security Time Period: 02/2012 – 10/2014 (2 years 8 months)

Brief Information About Employer Company:

• TUBITAK BILGEM operates on information technology, information security and advanced electronics.

• TUBITAK BILGEM has 6 Research Institute and each of these institutes are focused on specific fields such as cryptology, security, defense technologies, electronic warfare and etc.

• Number of Employees : 1600 +

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SERKAN YUMUŞAK – CV 3 JOB DESCRIPTION

Company: TUBITAK BILGEM

Title: TECHNOLOGY AND TREND ANALYSIS DIRECTOR Date: March, 2013 – October, 2014

Reports to: Deputy Head of BILGEM President Based in: Ankara and Gebze, Kocaeli (Turkey) Key responsibilities and accountabilities:

• Creating technological competitive strategies • Helping technology selection

• Providing technological planning • Performing technological forecasting • Making technological risk analysis • Supporting R & D management issues.

• Performing management of technological innovation

• Creating project scoring and evaluating projects according to criterias • Maintaining the technological inventory (knowledge, skills, product …) • Designing technology management road maps for big projects.

JOB DESCRIPTION

Company: TUBITAK BILGEM Title: PROGRAM MANAGER

Date: February, 2012 – March, 2013

Reports to: Fatih Project General Coordinator and ULAKBIM Institute Director Based in: Ankara

Key responsibilities and accountabilities:

• Responsible for organizing, devising and implementing high scale and complex infrastructure and hardware projects of Fatih Project.

• Providing solutions for problems and needs of Ministry of Education.

• Defining requirements and planning the every projects life cycle deployment

• Identifying and solving projects issues effectively.

• Developing RFP (Requests for Proposals) for Ministry of Education.

• Designing and maintaining project and technical documentation.

• Ensuring program activities comply with all relevant legislation and professional standards

• Identifying and evaluating the risks associated with program activities and take appropriate action to control the risks

• Communicating with all project participants, especially all potential bidders.

• Meeting with companies to take their comments, advices and proposals.

• Defining localization requirement of tablets (local production, R&D Centers, investment ...)

• Evaluating companies’ comments, advices and proposals.

• Testing demo products according to needs of Ministry of Education.

• Leading infrastructure project (data and energy infrastructure that consist of passive and active members)

• Leading local appliances and local servers project (including all local and central applications)

• Leading tablet computer projects (including localization and investment evaluation)

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Company: KOCSISTEM INFORMATION COMMUNICATION SERVICES INC.

Title: SENIOR BUSINESS DEVELOPMENT MANAGER / TELCO CONSULTANT Date: January, 2011 – February, 2012

Reports to: Head of Ankara Regional Director Based in: Ankara and İstanbul (Turkey) Key responsibilities and accountabilities:

• Helping to improve TELCO sales force

• Developing and delivering the business plans by carrying out research, formulating TELCO sector needs analysis and delivering accurate business reports

• Identifying trendsetter ideas by researching TELCO industry and related events, publications, and announcements

• Identifying the needs of customers and provide for those needs to be met through the purchase of products or services

• Developing sales strategy, tactics and sales plans

• Determining new opportunities by analyzing business needs

• Interviewing and analyzing the clients accurately in order to generate successful sales of products or services

• Achieving an increased turnover in TELCO sector

• Organizing the sales force through sales consultancy around these solutions: Network Solutions - Data Center Solutions - Business Software and Applications

• Organizing the sales force through sales consultancy around these services: Workstation Services - Data Center Services - Business Process Outsourcing Services - Network Services

• Building and leading relationships with Turk Telekom, TTNet, Assistt and Turksat

• Determining needs of key accounts ( Turk Telekom, Turksat, AVEA, Turkcell, Vodafone and abroad Telco Operators) or creating new demands

• Supporting public sector sales teams to develop joint projects with TELCO accounts EMPLOYER INFORMATION

Company Name: KOCSISTEM _{INFORMATION COMMUNICATION SERVICES INC.} Company Sector: Information Technology and Services Industry

Time Period: 01/2011 - 02/2012 (1 year 1 month)

• KocSistem is the leader company in Turkey working in the sectors of information technology services and business solutions

• 2011 Revenue: 200 Million USD +

• Number of Employees : 1200 +

• Sales Office : 3 (Istanbul, Ankara, Izmir)

• R&D Office: 2 (Istanbul and Ankara)

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Company: TELKOTEK INFORMATION TECHNOLOGIES INC. Title: TELCO SALES DIRECTOR

Date: December, 2009 – December, 2010 Reports to: Sales Vice President

Based in: Ankara and İstanbul (Turkey) Key responsibilities and accountabilities:

• Creating and delivering sales strategies

• Developing strategies, tactics, sales plans and profit targets

• Delivering sales by developing relationships with retail partners and main vendors

• Identifying and reporting on business opportunities in TELCO sector

• Increasing revenues in TELCO sector and maximizing new business development opportunities

• Administrating and guiding of TELCO sales teams

• Performing cost analysis and creating optimal proposal prices

• Assisting sales specialists in the sales process, price negotiation, proposal generation, contract administration, order implementation and post-sales follow up

• Determining the needs of key accounts ( Turk Telekom, Turksat, AVEA, Turkcell, Vodafone and overseas TELCO Operators) or creating new demands

• Relationship management with vendors ( ZTE, Huawei, Fujitsu Siemens, Zyxel, Avaya, Alcatel-Lucent, Cabinet Manufacturer Firms)

• Fulfilling and checking sales quota

• Finding and then coordinating all vendors for integration for a specific work

• Supporting public sector sales teams for account management especially for Ministry of Communications (UBAK), Directorate General of Security (EGM), Military Forces (JGK , KKK, DZKK,HVKK), Turkish Radio and Television Corporation (TRT), Information and Communication Technologies Authority (BTK), Istanbul Metropolitan Municipality and other public accounts

EMPLOYER INFORMATION

Company Name: TELKOTEK INFORMATION TECHNOLOGIES INC. Company Sector: Information Technology and Services Industry

Time Period: 12/2009 - 12/2010 (1 year)

• Sales revenue was 41.000.000 USD in 2009

• 71th company in the prime 500 companies in Turkey IT Sector according to official revenue figures

• 3 offices

• 12 organizational regions where employees work

• 21 dealers all over Turkey

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Company: TURK TELEKOM INC.

Title: PUBLIC SALES DEPARTMENT MANAGER Date: January, 2009 – December 2009

Reports to: Public Sales Director

Based in: Ankara and İstanbul (Turkey) Key responsibilities and accountabilities:

• Setting sales targets for individual sales representatives and the team as a whole, according to the company guidelines

• Recruiting and training sales staff

• Allocating public accounts to sales representatives

• Developing sales strategies and setting targets

• Monitoring sales team's performance and motivating them to reach targets

• Compiling and analyzing sales figures

• Dealing with some major public accounts directly

• Collecting customer feedback

• Reporting back to the Public Sales Director

• Increasing revenues in public accounts and maximizing new business development opportunities such as creating and designing value added services through access services

• Creating optimal prices and giving proposals to public accounts for these major products and

services: - Point to point or internet with Metro Ethernet, xDSL, GSHDSL, ATM, Frame Relay - Wide Area IP-Centrex or legacy centrex - IP Phone - Web, Mail, Data Hosting - Server supply - Leased Lines - ISDN PRI and PSTN - VPN

• Focusing on these target public accounts: - Military Accounts (Air Force, Naval, Gendarmerie, Coast Guard) - Ministry of National Defense - Ministry of Internal Affairs - Directorate General of Security (Including all provincial security directorships) - All municipalities over Turkey (Especially

Metropolitan Municipalities of Istanbul, Ankara, Izmir, Adana, Bursa, Kayseri and Trabzon) - Chambers, associations, foundations and political parties

JOB DESCRIPTION

Title: PROCUREMENT DEPARTMENT MANAGER Date: February, 2008 – January, 2009

Reports to: Supply Chain Director Based in: Ankara

EMPLOYER INFORMATION Company Name: TURK TELEKOM INC.

Company Sector: Information and Communication Service Time Period: 11/2003 – 12/2009 ( 6 years 1 month)

• Turk Telekom provides integrated telecommunication services from PSTN to wide band point to point network access, data warehouse solutions, value added

services for PSTN and network access,

• 30.000 employees in 81 cities in Turkey

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SERKAN YUMUŞAK – CV 7 Key responsibilities and accountabilities:

• Implementing procurement strategies and policies

• Creating and implementing KPIs

• Building and developing relationships with key suppliers and customers

• Leading the procurement group in all phases

• Identifying and developing training opportunities for procurement department

• Ordering products and services

• Preparing purchase requisitions, approving and issuing purchase orders in accordance with the company policies and negotiated terms and conditions

• Maintaining all official procurement files

• Tracking purchasing activity and measurements

• Discussing defective or unacceptable new goods or services with vendors and others to determine the causes of problems and taking corrective and preventative action

• Planning, developing and buying materials, parts, supplies and equipment within the shortest possible time in a cost effective way, while maintaining appropriate quality standards and specifications

• Dealing with suppliers

• Helping to lower the cost of contracts

• Filing and securing the contracts

• Managing complaints

• Liaising with Accounts Payable Department to ensure accurate and timely payment of invoices, as necessary for the business with the supplier

• Entering all data about procurement processes on SAP ERP System

• Tracking all procurement phases on SAP ERP System JOB DESCRIPTION

Title: PROCUREMENT SPECIALIST Date: November, 2006 – February, 2008 Reports to: Procurement Department Manager

Based in: Ankara (Turkey) Key responsibilities and accountabilities:

• Negotiating prices and contracts with supply vendors

• Purchasing products and performing general cost analysis

• Comparing and evaluating the costs and qualities of supplies, materials and equipment

• Analyzing delivery schedules and other terms and conditions for all company requirements

• Preparing administrative specifications and draft contracts for tenders

• Sending RFPs to vendors or potential vendors

• Working with engineering departments for the analysis of solutions

• Finding goods or services for a given business at an acceptable price that meets the business needs

• Assisting in the supervision and training of less experienced procurement personnel and the supervision of procurement assistants

JOB DESCRIPTION

Title: PROCUREMENT SPECIALIST ASSISTANT Date: November, 2003 – November, 2006

Reports to: Procurement Department Manager Based in: Ankara

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SERKAN YUMUŞAK – CV 8 Key responsibilities and accountabilities:

• Assisting in preparing RFPs

• Preparing official business correspondences and sending them to the manager for approval

• Assisting in searching for new vendors and new suppliers

• Preparing account payable tables

• Analyzing and checking invoices and then entering them to the system

• Preparing reports for all processes of procurement

JOB DESCRIPTION

Company: BERILYUM SOFTWARE DEVELOPMENT INC. Title: PHP DEVELOPER

Date: November, 1999 – May, 2000 Reports to: Chief Technical Officer (CTO)

Based in: Ankara (Turkey)

Key responsibilities and accountabilities:

• Working as a freelance PHP-Developer.

• PHP scripting for web application projects

• Coding and implementing of Online Assignment System for Provincial Directorate of National Education in Ankara

EMPLOYER INFORMATION Company Name: BERILYUM SOFTWARE DEVELOPMENT INC.

BERILYUM Company Sector: Software Development

Time Period: 11/1999 - 05/2000 (7 months) Brief Information

About Employer Company:

• A software house focused on projects done for the Turkish Ministry of National Education

• 1 office in Ankara

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S

OME CHOSEN PROJECTS THAT HAVE BEEN MANAGED OR

C

ONTRIBUTED

PROJECT NAME PROJECT DESCRIPTION RESPONSIBILITIES

Fatih Project - School Infrastructures

Establishing Wi-Fi LAN for all schools, running all smart boards and tablets on this infrastructure

• Determining all technical specification, making tests and demos.

• Examining the evaluation of proposals

• Finding good suppliers TUBITAK Datacenter

The new big datacenter for all projects those conducted by TUBITAK for all government bodies

Turk Telekom Managed Services Project

Switches, Routers, IP Phones and NMS System supplying for Turk Telekom’s corporate customers

• Preparing proposals

• Determining purchasing price targets and profit levels

• Managing relationships with the main vendors (ZTE and Huawei) by contacting, visiting and meeting them

• Managing relationships with Turk Telekom

• Trying to add new conditions and terms to RFPs to the benefit of our solution

Turk Telekom Outdoor DSLAM & FTTX Cabinet Installations

Selecting more than 1000 locations all over Turkey and installing 13 different types of outdoor cabinets with network equipment

Distance Telemetering for Electric Counters

Replacing Turk Telekom’s old electric counters with the new ones and telemetering through DSL or Dial-Up

Intranet Project

Installing and cabling active and passive equipment in more than 22 cities for Turk Telekom

Cloud Services for Municipalities

Providing all necessary softwares for municipalities on the cloud of Turk Telekom with access services

• Determining needs of municipalities

• Finding cloud solutions

• Creating a revenue model

C

OURSES

&

CERTIFICATES

Course or Certificate

Name Date Description Course Lecturer

Supply Chain Course March 2003

• All details and deep discussion of supply chain processes including warehouses

Turk Telekom Inc.

Procurement Management

Course May 2003

• All details and deep discussion of procurement processes

• Decision making for team

Turk Telekom Inc.

Foreign Trade Course and

Certificate June 2003

• Import and export processes

• Aids and procedures in effects.

• Financial methods for import and exports

Ankara Chamber Of Commerce (ATO)

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SERKAN YUMUŞAK – CV 10 Project Cycle Management

(PCM)

Course and Certificate

March 2006

• Project management

• European Aid Projects

• Presentation of a projects

• How to define the project idea

Türkiye Teknik Elemanlar Vakfı (TÜTEV) (The Turkish Foundation of Technical Staff) Enterprise Resource Planning : SAP MM Course February

2008 • SAP MM Module Education Turk Telekom Inc.

Procurement Management Course November 2008 • Procurement Strategies • New approaches • Contract Management • Supplier relations BİYMED Eğitim ve Danışmanlık (BIYMED Education and Consulting Services) Management Course March 2009

• How to become a manager?

• How can we be a good leadership?

Turk Telekom Academy

L

ANGUAGE AND COMPUTER SKILLS

English

Reading, Listening and Speaking: Upper Ability to:

- prepare RFPs - negotiate contracts

- make presentations in English

Computer

HTML, ASP, PHP and JavaScript programming languages Advanced SQL commands and MySQL database administration Advanced Joomla, PHPNuke and WordPress Content Management Systems

(Writing Plugins, Creating Themes) Advanced

Word, Excel,Powerpoint,Outlook Advanced

Linux (Debian, Ubuntu...) Advanced

E

DUCATION

DEGREE FROM DEPARTMENT CITY SEMESTER

Master

Ankara University Institute of Social Sciences

Labor Economy and

Industrial Relations Ankara

2014 onwards Bachelor Ankara University Faculty of Political Sciences (Mulkiye)

Labor Economy and

Industrial Relations Ankara 1997-2002

High School

Ankara Science High

School (AFL) Science Ankara 1993-1996

Elementary School

Diyarbakir Anatolian

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R

EFERENCES

References will be given upon request

NOTE:

To obtain an electronic version of this CV, please access or download from www.serkanyumusak.com/cv.pdf