Reference services (both virtual and face-to-face)
Evaluation of digital reference services in academic libraries in Namibia
... The study found that at the beginning of the year, most students sought assistance regarding access to student portals and connection to the wireless network using laptops. A number of students, especially those studying ...
69
A Usability Evaluation of Academic Virtual Reference Services
... university reference services limits the study’s internal and external validity and overall generaliz- ...Skype reference services were not offered at both reference departments, and ...
53
Engaging with our communities: future trends and opportunities for reference services
... history services and support for entrepreneurship and small business in The Business ...visitor services officers, provide concierge, information and expert reference services via ...
20
Digital reference services: a snapshot of the current practices in Scottish libraries
... any reference and information ...advanced reference services such as ‘‘live librarians’’, the cost implications, the technologies that are available, and the need to identify the ...
11
Virtual Reference Services in Germany: Some examples of recent applications
... ¾ German libraries – like libraries in other countries – have invested much effort in offering digital / virtual reference services to their users. ¾ Most of the digital / virtual refe[r] ...
32
The Myth of the Declining Reference Statistic: Revealing Dynamic Reference Services through Digital Analytics
... traditional reference and research ...our reference services have not progressed beyond how many questions we are answering at the reference desk or how many students we bring into our ...
16
Promotion of Library Reference Services to First-Year Undergraduate Students
... the reference and instruction ...our reference services at the library. By reference services, I mean asking questions at the reference desk, or by e-mail or instant ...these ...
53
Convergence and Synergy: Social Q&A Meets Virtual Reference Services
... information services that examines the intersection of two areas of research: Virtual Reference Services (VRS) and Social Q&A ...Virtual Reference and Social Q&A Sites, which is being ...
8
LIBRARIANS PERCEPTIONS OF QUALITY DIGITAL REFERENCE SERVICES BY MEANS OF CRITICAL INCIDENTS
... real-time reference service in 1995 (Shaw, ...digital reference services (Ford, ...chat reference services; mainly commercial, freely available or in-house developed chat software are ...
141
Virtual Reference, Real Money: Modeling Costs in Virtual Reference Services
... library reference services one must look farther into the ...virtual, reference services, and Abels argues that many of these studies suffer from methodological ...Virtual reference ...
22
Embedding Library Reference Services in Online Courses
... library services to distance education ...offered services to dis- tance ...Library Services and the goals of the ...library reference services into online ...
13
Online Visual Image Resources and Reference Services: Understanding Preferred Resources
... academic reference services by not fully utilizing the digital collections developed by colleges, universities, museums, and other cultural heritage institutions across the ...that reference ...
59
Changing nature of reference & information services: Predictions and realities
... fueled reference and information service reform during the experimental ...traditional reference services, librarians had to gain more specialized subject knowledge, increase their technical skills, ...
21
A study on customer information with reference to virtual banking services in Chennai City
... banking services; H1 = Customers are satisfied with the virtual banking ...banking services rendered by various commercial banks was prepared and 75 respondents were asked to rank these questions on a ...
12
A Study of B2B Business Development and Digital Marketing with reference to Lorent Services
... products, services, expertise, etc, make professionals lives easier? Additionally, content can be published on websites to fuel SEO and shared through email newsletters and social campaigns to reach decision ...
15
Level of Satisfaction among Patients in Multispecialty Hospitals With reference to Nursing Services
... nursing services provided by nursing staff of multispecialty hospitals of Haryana, Chandigarh and Punjab are highly ...nursing services provided to ...
10
A study of Patient Satisfaction and Multispecialty Hospitals with special reference to Physician Services
... (Significant level of satisfaction is 0.05.) Table No.1 indicates that 60.6 percent of the patients from Punjab perceived that physician services are highly satisfied in comparison to Haryana and Chandigarh. As ...
12
Catalyst 6500 Series Switch SSL Services Module Command Reference
... • iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The ...
160
MDM Server Web Services Reference Guide (Internal)
... Motive Mobile Device Manager allows service providers to remotely provision, update, and manage mobile devices and services throughout the device life cycle. The product provides for single and bulk device ...
214
EDI Reference Guide. Dental Electronic Services
... Subscriber and Patient name - NM1 (2100D/E) - payer will search for claims using the member ID or health insurance claim number, (HIC #), not the Subscriber or Patients name. Service line information - SVC (2210D/E) - ...
115