[PDF] Top 20 MERLIN LEGEND Communications System Releases 3.1 and 4.0 Calling Group Supervisor’s Guide

... the calling group determines the method used by the system to distribute calls to ...a calling group providing overflow coverage (see Overflow Receivers on this page) is also assigned a ... See full document

... Park puts a call on a special kind of hold so that it can be answered from any phone in the system. You can also use Park instead of Hold. * While a call is parked, use Paging to summon the co-worker who should ... See full document

... provisioning test cannot be run on that module. To test the line, move one DSL from another 800 NI-BRI module to this module. The DSL that is moved should have been tested successfully and, to make testing easier, should ... See full document

... To use Park, you must have a DSS with extension numbers (881–888 range) programmed for park zones. Park allows you to hold a call when the recipient can’t be located. Use Park with Pickup (p. 23) and Paging features so ... See full document

... the system manager can now assign a second dial tone timer to lines and trunks to help prevent toll fraud (for example, when star codes are ...the system manger to make sure that the CO is ready to receive ... See full document

... First, review the first three pages of this book to find out about the buttons, lights, tones, and rings on your telephone. In this guide, instructions for using features may not include all the possible ways you ... See full document

... a MERLIN II System Display ...(or system operator’s) own extension number and can be used to park ...the system is programmed for One-Touch Hold with Manual Completion, the user hears a busy ... See full document

... the system to call in and use the system as if he or she were on the ...people calling in for remote access to the ...Table 3–1, page 3–12, for information about modules ... See full document

... the system to call in and use the system as if he or she were on the ...people calling in for remote access to the ...Table 3–1 on page 3-12, for information about modules ... See full document

... button. System programming determines settings for these timers, and calls that are covered by calling groups or operators may be further delayed as they wait for someone to ...the system manager ... See full document

... Line Group reports can show data summar- ized by hour or by day, excluding the time when CMS was not being ...from 3:00 p.m. through 3:59 ...from 4:00 through 4:59. If a call was ... See full document

... per group rather than the single device for each group that is available in Release ...a calling group agent and has not heard a primary delay ...The system manager programs the time ... See full document

... Communications System to the central ...a communications path that does not connect two switches, for example, an intercom line or a Centrex ... See full document

... (in Releases 3.0 and earlier, the system treats star codes no differently from other dialed digits, and you cannot include a star code in an Allowed/Disallowed List; this can affect calling ... See full document

... your System Manager are responsible for the security of your system, such as programming and configuring your equipment to prevent unauthorized ...The System Manager is also responsible for reading ... See full document

... the system by dialing the number of a line or trunk designated for remote ...The system can be programmed to require the remote user to dial a barrier code (a type of password) after reaching the ...the ... See full document

... If your telephone has ICOM buttons and you place outside data calls using an analog multiline telephone, you must select a button labeled with a personal line number to make an outside call. Dial-out codes are not ... See full document

... speakerphones or loudspeaker systems) and for parking calls (putting calls on hold for pickup at another extension). Chapter 4 tells you more about Paging, Park, and Pickup. dial-out codes for selecting pools of ... See full document

... a calling group are unavailable, incoming calls are placed in a holding area (a queue) where the system tracks the number of calls and the order in which they ...your system, callers entering ... See full document

... This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful ... See full document