1 B 9 B 17 D
2 C 10 A 18 B
3 A 11 C 19 B
4 B 12 D 20 A
5 D 13 B 21 A
6 C 14 A 22 B
7 BC 15 D 23 C
8 A 16 C 24 D
Explanation.
4. The principle of equal opp. State there should be no discrimination on the basis of sex and religion beliefs.
6. Difference of pay for the same post and same job due to gender is a direct discrimination on Sex ground.
7. Because this is an act of Direct Discrimination. She was not considering because of gender or Sex issue.
8. Sex and Marital is one of the conditions of Direct Discrimination.
9. This is an example of Indirect Discrimination. See Emile Woolf page 342.
10. True because woman can't work late because they have family and children responsibilities to met.
Chapter 17. Training and development.
1. The term ……….. Is also known as experience curve.
A. Learning curve B. Expert Curve C. Teaching Curve D. None of the above.
2. The term learning curve or experience curve is used to describe the ……… process.
A. Teaching B. Understanding C. Learning D. All of the above.
3. The learning process comes to an end when the individual ………
A. Stop learning from the teacher.
B. Is fully familiar with the work.
C. Taking interest in other work D. Get bored with the job.
4. Learning Theory States that Individual should be ……….. To learn.
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A. Forced B. Asked C. Punished D. Motivated.
5. Different people have ……… learning styles or preferences.
A. Opposite.
B. Different.
C. Similar.
D. Their own.
6. Peter Honey and Alan Mumford have drawn up a popular classification of ………. Learning styles.
A. 4 B. 2 C. 6 D. 5.
7. Which of the following is not the learning style of Peter Honey and Alan Mumford?
A. Theorists B. Reflectors C. Followers D. Activists E. Pragmatists.
8. ……….. Individual learn by doing and acting. They like to have their hand dirty, are excited by participation and pressure such as new project, tend to rush something without due preparation.
A. Theorists B. Reflectors C. Pragmatists D. Activists.
9. ………. Individual likes to see how theory is put into practice in the real world. They find abstract theories and concepts of no use unless they can see their relevance to practical action. They also discard new idea which only required some development.
A. Theorists B. Reflectors C. Pragmatists D. Activists
10. ………. Individuals like to understand the theory that supports the practice. They learn with facts, concepts and models.
A. Theorists B. Reflectors C. Pragmatists D. Activists
11. ………. Individuals learn by observing and thinking about what he has seen. They prefer to avoid jumping in to a task, and prefer to watch from sideline. Need to work at their own pace. Find learning difficult if forced into a hurried program.
A. Theorists B. Reflectors C. Pragmatists D. Activists
12. The Kolb Learning Cycle can be summarized into following parts. A. Experiencing B. Reflecting. C. Developing Concepts. D. Acting.
A. True B. False.
13. The ……….. Is an organization that facilitates the learning of all its members, acquisition and sharing of knowledge , in order continuously and strategically to transform itself in response to a rapid changing and uncertain environment.
A. Practical Organization B. Experience Organization C. Learning organization D. Theorists Organization.
14. ……….. Is one method by which an organization may seek to improve the performance of its staff?
A. Punishment
B. Training and development C. Over age Employment D. Entertainment and Fun.
15. The learning by doing approach based on Kolb’s learning cycle begins with act. Put the following stages of the cycle into the correct order.
1. Suggest principles 2. Apply principles 3. Analyze action. 4. Act A. 1 2 3 4
B. 2 1 4 3 C. 3 2 1 4 D. 4 3 1 2
16. ………. Is 'the growth or realization of a person's ability and potential through the provision of learning and educational experiences'.
A. Training
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B. Development C. Education D. Learning
17. ……….. Is defined as that knowledge acquired gradually, by learning and instruction.
A. Skills B. Development C. Experience D. Education.
18. Education and training have no similarity between each other. Education cannot be an element in training.
A. True B. False.
19. There are similarities between training and development, and training can be an element in the development of an individual.
A. True B. False
20. ……….. Improve basic knowledge, skills and attitudes while ………. Is related to a work environment and improving performance at work.
A. Education B. Development C. Attitude D. Training.
21. Effective Training can by itself improve performance problems arising out of:
Bad management, Poor job design, Poor equipment, workplace layout or work organization, Lack of aptitude or intelligence, Poor motivation (training gives a person the ability, but not necessarily willingness)
A. True B. False.
22. One of the drawback of Self assessment for training is that employee’s may be reluctant to admit to performance deficiencies.
A. True B. False.
23. ………. May be defined as the gap between what people should be achieving and what they actually are achieving.
A. Training B. Self Assessment C. Training needs D. Training Period.
24. Training needs are also known as Learning Gaps.
A. True B. False.
25. Skill Audit is also known as ……….. Audit.
A. Internal Audit
B. Human Resources Audit.
C. Internal Testing D. Personal Audit.
26. To determine the comprehensive current level of competence, skill, knowledge in the workforce. Companies conduct a ……….. Audit.
A. Internal Audit B. External Audit C. Internal Testing
D. Skill Audit or Human Resources Audit.
27. ………... Is a course in which employee work in the company take one day a week their class in a local collage or training center for theoretical learning?
A. Day Release B. Block Revision C. Computer base Training D. E-learning.
28. ……… course allow six month of collage and six month of work, in rotation, for two or three year.
A. Distance learning B. Sandwich courses C. Block release D. E-learning
29. E-learning is not a computer base learning program.
A. True B. False
30. Computer base training (CBT) is also called as Computer- assisted learning (CAL).
A. True B. False.
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31. ………. Maximizes transfer of learning by incorporating it into ‘real’ work.
A. Off the job Training B. Routine Training C. Special Training D. On the job training
32. ………..an individual is promoted into his/her superior's position whilst the superior is absent. This gives the individual a chance to experience the demands of a more senior position.
A. Full time promotion B. Job Enlargement C. Temporary promotion D. Job Enrichment
33. OGDC Chief Manager production appoint for a time being Mr. Jawed as Assistance to Senior Manager production Mr. Kamil in order gain experience for it’s the new position and to learn new or more demanding role. What is the Method of Training is that?
A. Temporary Promotion.
B. Assistant to positions or Work Shadowing C. Project Work
D. Job rotation.
34. Induction is the process where a person is formally introduced and integrated into an organization or system.
A. True B. False.
35. Which type of training minimizes risk but does not always support transfer of learning to the job?
A. On-the-job training B. Off-the-job training C. Normal Training D. Risk Training
36. Induction is not an ongoing process.
A. True B. False.
37. Responsibility of the training and development lies not on the employer but on the individual it’s self. Mean that people should seek to develop their own interest.
A. True B. False.
38. ………. Department is centrally concerned with developing individual.
A. Production B. Administration C. Stores
D. Human Resources
39. ……….. Work’s with Human Resource Department for training and development of the employees.
A. Production Managers B. Directors
C. Line Managers D. Auditors.
40. Helix Pharmacy Transfer its accountant to work with its sales team for the period of 4 months in order to spend some time away from the normal working environment in the other department as part of the project. This is an example of ………..
A. Secondment
B. Temporary promotion.
C. Transfer.
D. Expel.
41. ……….. Means observing the result of the course and measuring weather the training objectives have been achieved.
A. Evaluation of Training B. Objectivity of course C. Validation of Training D. Training Overview.
42. Evaluation of training means ………..
A. Identifying the training needs of the department or section B. Comparing the costs of the scheme against the assessed benefits.
C. Organizing training program where required
D. Calculating overall cost and overheads on teachers and others
43. When an organization attempts to improve managerial effectiveness through a planned and deliberate learning process. For example offering its junior managers a MBA Degree program, or plan to increase their managerial responsibility is a part of ……….
A. Career Development B. Senior Development C. System Development D. Management Development.
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44. Which of the following is a stage in Kolb’s learning cycle?
A. Positive experience B. Concrete experience C. Active experience D. Cement experience
45. ………. Is a process of learning through experience and doing work?
A. Development B. Training C. Education D. None of the above.
46. Secondment is also known as temporary promotion. Or they both mean the same.
A. True B. False.
47. Job rotation and secondment also mean the same.
A. True.
B. False.
48. Job enrichment, also called as horizontal job enlargement.
A. True.
B. False.
49. Vertical job enlargement is also called job enlargement.
A. True.
B. False.
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