Exercise I: To further explore the learning process, I asked participants to spend two minutes making statements about the problematic situation they believed to be true. If they exceeded the
Analysis 99 a way to give attention, show appreciation, and help the employee not get stuck in details that he
3. Practice: The purpose of the research was to find practically useful ways of explaining the learning processes ABMs can facilitate in management education. Together the contributions
7.5. Further discussion
176 Contributions
7.5. Further discussion
Here follows a few interesting ideas that spring from the dialogue between the research and the literature, but where the evidence is more suggestive and not as thorough as the evidence for the main contributions discussed above. These relate to the personal nature of cognitive metaphors and the relationship between perception and action.
1. The personal nature of cognitive metaphors – linguistic analysis limits the research to what is sufficiently general to appear in language. This study looks at the metaphors particular to individuals. Both are limited views.
2. Participants did not distinguish sharply between perception and action. The actions were given in the perceptions of the situation. They fell out naturally from the perception.
In CMT, cognitive metaphors are ‘found’ through analysis of the so-‐called dead metaphors that are commonly used. It is suggested that everyone using expressions that embody metaphors, such as, argumentation is war and affection is warmth, have the same metaphorical way of structuring their understanding of argumentation and affection. However, two individuals may use the same verbal expressions connecting the same target and source domains. However, the target and source domains may be very different in terms of the concrete experience they evoke for each of these individuals.
For example, two different people may both operate from a metaphor that argumentation is war, but for a scholar who has never experienced war first hand, and a war veteran, this metaphor may operate very differently as the word war has been forged through very different kinds of experiences. Furthermore, the scholar and the war veteran may also have very different experience with argumentation and thus the experience that is structured may also be of a different nature. Thus, when a scholar and a war veteran say that they shoot someone else’s arguments down, one could argue that they actually use two different metaphors. Similarly, an individual may have developed the metaphor affection is warmth from the affectionate moments of being held close by his mother (as suggested in CMT). However, it is reasonable to assume that a particular individual will hold the cognitive metaphor that affection is not only warmth, but that affection is a multitude of the aesthetic elements present in the moments he was held close by his mother. In other words affection is the particular feeling of warmth afforded by the individual’s actual mother.
Contributions 177 Such personal aspects of the cognitive metaphors are not visible when the metaphors are studied as common patterns in language. This is important, because it suggests that our cognition may be metaphorical in nature in the way that experience from one domain is structured in terms of experience from another (as suggested by CMT), but that the words used when formulating the cognitive metaphor may not capture the fullness and complexity of this metaphorical
structuring.. For example, when studying how an individual speaks one may conclude that he uses the cognitive metaphor ‘affection is warmth’. But this does not reveal the details of the reactivation in the sensory-‐motor centres this metaphorical connection creates, i.e. the simulation.
Gendlin (1997) touched upon this point, when he criticised CMT by stating that cognitive metaphors do not exist until they are formulated by the linguist (i.e. by Mark Johnson). Because of this Gendlin prefers to talk about that gap beyond the words – the actual experience for which no word can substitute. However, the evidence in the present research is not sufficient to argue for either Johnson’s or for Gendlin’s position.
Another interesting point worth mentioning is that I found that participants often did not speak separately about their perception of the problem and the possible action they could imagine. In my interview guide, I asked first about perception and next about possible actions. However, many times the actions were such an integrated part of the perception, that the second question felt rather repetitious.
The actions seemed to be given in the perception, so to speak. For example, P13 initially perceived the problem as a matter of low self-‐esteem among the customer service employees.
Thus, the obvious action was to try in different ways to heighten the employees’ self-‐esteem. P13 later changed her perception of the problem. She then saw it as a problem of the customer
service employees being frustrated about the department manager not allowing them to make decisions they were fully competent to make. Given this new perception, the obvious action changed. P13 simply asked the department manager to stop micro-‐managing. Similarly, when P14 saw her role as a magician who needs to fix problems for the organisation, she tried to come up with answers and acts on her own, but when she changed her perception and saw her own role as a facilitator, she started asking questions and involving other people in the process. The possible actions were often so closely related to the perception of the problem, that it made sense to speak of perception/actions as one thing rather than two. This offers some support for the
178 Contributions
claim in simulation theory, that the simulations used to represent phenomena have the primary function of supporting and enabling interactions with these phenomena. However, the evidence in the present research is not sufficient to support this claim.
Contributions 179 8. Summary of main contributions
Beneath I have summarized the contributions and the literature and findings they relate to.
Cognitive Metaphor Theory be related to specific types of changes in perception of and interaction with this situation
Art-‐based methods in management education
Theory/literature Findings Contribution
Traditional focus in the field:
ABMs are analysed in terms of what kind of information it
New focus in the field: ABMs should be analysed in terms of what experience the inclusion of art enables and how this experience may be used as a tool to structure future experiences. This focus
It gives facilitators tools for realizing particular learning outcomes of ABMs.
• If they wish to remove judgments they can focus participants on primary metaphors
• If they wish to find radically new behaviours they can have participants create new complex metaphors based on different primary metaphors
Furthermore, it brings awareness to the impact on learning of the form of the whole of the concrete learning intervention.
Limitations and reflection 181 9. Limitations and reflection
Following the suggestion of Alvesson and Sköldberg (2009), throughout the project, I took time to reflect upon the research on four levels of “contact with the empirical material, awareness of the interpretive act, clarification of political-‐ideological contexts, and the handling of the question of representation and authority” (Alvesson & Sköldberg, 2009, p. 263). In this chapter, I present the most important of these reflections and use them to outline the limitations of the research.