Exercise I: To further explore the learning process, I asked participants to spend two minutes making statements about the problematic situation they believed to be true. If they exceeded the
Analysis 99 a way to give attention, show appreciation, and help the employee not get stuck in details that he
3. When primary metaphors are not explicitly visible in the data: Even if the complex metaphors were visible in the language, the primary metaphors on which they were based were
5.7. Challenging the analytical process and the findings
5.7.2. Exploring alternative causes for learning outcomes
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5.7.2. Exploring alternative causes for learning outcomes
In this section, I explore whether removal of judgments or import of behaviour could be effects of, or at least impacted by factors, such as, years of experience as a manager, years in the current position, number of employees, the time it took the participants to formulate their problem in the first meeting, which industry the participants work in, whether the participants work in the private, the public, or a hybrid sector, and participants gender.
In the above analysis, I have found a predominance of removal of judgments in G1 and G2 post-‐
interviews and a predominance of import of behaviour in G3 and G4 post-‐interviews. I
interpreted this as evidence that these effects are effects particular to the learning interventions (AI and MI) used in these groups.
However, it is possible that the participants, by chance, were grouped in such a way that the predominance of removal of judgment in G1 and G2 and the predominance of import of behaviour in G3 and G4 were caused by something other than having gone through a particular learning intervention as suggested in the above analysis.
As mentioned in the methodology section, I used randomisation to deal with possible
confounding factors. However, as I showed in the descriptive analysis, certain factors were not evenly distributed across the six groups. For example, in G3, all participants were women, and G5 had more men than any other group. Thus, if women are more likely to import behaviour than men, then the high degree of participants experiencing import of behaviour in G3 might (at least in part) be due to the gender distribution and not necessarily due to the MI intervention used in this group.
To explore this in depth, I have created a number of population pyramid graphs. In these graphs, the y-‐axis represents the factor I wish to explore, for example years of experience as a manager.
This axis is divided in intervals, for example, 3-‐8 years, 9-‐14 years, etc. For each interval a bar simultaneously shows 1) the total amount of participants within this interval (full length of bar), 2) the amount who did not experience removal of judgments (the part of the bar placed left of the axis), and the number of participants, who did experience removal of judgments (the part of the bar placed right of the axis). For categorical variables, such as industry or sector, each bar represents a separate category.
If these population pyramid graphs are very symetrical, the learning outcome is evenly distributed along the factor explored. This means that this factor is unlikely to have had any
Analysis 139 impact on the learning outcome. By contrast, if there is a clear asymetrical pattern in a graph, the factor represented on the y-‐axis of this graph might have had an influence on the learning
outcome explored in the graph. For example, in the graphs exploring possible impact of sector on removal of judgment, the bar representing private sector are much further to the left than the bar representing public sector. This might mean that participants from the private sector are less likely to let go of judgments about self or others than participants from the public sector (I explore this further below). Similarly, in the graph exploring possible impact of length of experience with management on removal of judgment of self, the bars representing long
experience are slightly further to the left than the bars representing shorter total management experience. This might mean that participants with long experience in management are less likely to experience removal of judgment of self, than participants with shorter management experience (I explore this further below).
When exploring the various factors impact on the effects of removal of judgments on self and others, I have chosen to look only at participants in G1 and G2 where this effect was predominant.
When exploring the various factors impact on the effects of import of behaviour, I have chosen to look only at participants in G3 and G4 where this effect was predominant. I have done this to look at participants who at least are comparable, in that they have gone through the same learning intervention. If I looked at the entire sample, I would mix participants who have gone through different learning interventions on top of having different demographic characteristics. Thus, looking at the entire sample in the population pyramid graphs would make it nearly impossible to draw any conclusions due to the amount of factors that could impact the shape of the graphs.
However, this also means that each graph only looks at twenty participants, which is a rather small number. Therefore, the graphs cannot be taken as conclusive evidence of the impact of any factor on the frequency of specific learning outcome. Rather, the graphs can only indicate that there could be a ‘risk’ that a specific factor might have had an impact on a specific learning outcome, and that it should be considered whether or not this impact (if it exists) could have weakened the findings of the analysis above.
I will now look first at the factors, which are less likely to have had an impact: Years of experience as a manager, years in current position, number of employees, and the time it took the
participants to formulate their problem in the first meeting. I then look at the factors that are more likely to have had an impact: industry, sector, and gender. However, I find that it is unlikely that any of these factors have had an impact that weakens the findings from the above analysis.
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Years of experience as a manager, years in the current position, number of employees, and the time it took the participant to formulate the problem in the first meeting: The first eight graphs explore how removal of judgments on self and others were impacted by years of
experience as a manager, years in the current position, number of employees, and the time it took the participant to formulate the problem in the first meeting. None of these graphs show very clear assymetrical patterns which would indicate possible influence. However, two graphs are worth mentioning.
1. The four participants who have worked longest with management (over 15 years) did not experience removal of judgments of self (see the first graph below). This could indicate that participants with long management experience (for whatever reason) are less likely to
experience this removal of judgments of self. If this is true, then the predominance of removal of judgments of self in G1 and G2 could be due to a high number of participants with shorter management careers in these two groups, compared to the participants in the other groups.
However, participants in G1 and G2 had the highest and the third highest avrage years of experience as managers. If anything, this should lower the amount of participants
experiencing removal of judgments in G1 and G2 – not make this effect predominant.
2. All the participants who were new in their current possition experienced removal of judgments of others. It seems natural that the phase in which one gets to know new
coworkers, would contain an element of discovering that at least some of them are not as bad as one might have feared, i.e. removal of judgments of others. As in the above case, if G1 and G2 had had more participants who were new in their current position than the other groups, this might have explained the predominance of participants experiencing removal of
judgments of others in these two groups. However, G1 and G2 are among the groups with the highest average years in current position.
In conclusion, years of experience as a manager, years in the current position, number of employees, and the time it took the participant to formulate the problem in the first meeting cannot explain the predominance of participants experience removal of judgments of self or others in G1 and G2. Therefore, assuming that this is an effect of the AI learning intervention used in these two groups is still the best explanation.
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Table 4: Removal of judgments of self and other examined
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The four graphs below explore how import of behaviour was impacted by years of experience as a manager, years in the current position, number of employees, and the time it took the participant to formulate the problem in the first meeting. None of these graphs show clear asymetrical
patters. Thus, it is unlikely that these factors should have had any impact on whether participants experienced import of behaviour or not.
Table 5: Import of behaviour explored
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Industry: Looking at the graphs for industry, I choose to ignore industries with only one
participant or industries where the difference between the number of participants who did and did not experience the particular learning outcome is one. Such asymmetries are simply too small to base any speculations on.
The two first graphs below might indicate that removal of judgments of self or of others, occur more frequently for participants from higher education or from ministries and administrations and do not occur for participants working as consultants.
Thus, if G1 and G2 had fewer consultants than the rest of the groups, this might explain the predominance of the removal of judgments in these groups. However, G1 and G2 have four out of seven consultants. Similarly, if G1 and G2 had more participants from higher education or from ministries and administrations than the rest of the groups, this could also explain the
predominance of removal of judgments. However, these participants are distributed evenly across groups with three in G1, in G5, and in G6 and four in G2, in G3, and in G4.
Thus, the graphs do not provide evidence that the predominance of removal of judgments in G1 and G2 could be explained by referring to the industries the participants in these groups work in.
All bars in the third graph are placed as symmetrically as possible (i.e. one participant difference when the total number of participants represented by the bar is uneven). Thus, this graph does not provide evidence that industry has any impact on whether participants experienced import of behaviour.
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Table 6: Possible impact of industry
Private, public, or hybrid sectors: The three graphs below might indicate that participants from public sector organisations experienced removal of judgments of self and others more frequently than participants from private sector organisations. They might also indicate that participants from private sector organisations experienced import of behaviour more frequently than participants from public sectors.
It is possible to imagine that a more competitive environment in private sector organisations would make individuals more defended and, thus, less likely to let go of judgments. Inversely, the competitive environment in private sector organisations might make individuals more likely to
Analysis 145 search in a wider range of contexts for solutions to problems, and thus more likely to experience import of behaviour.
If G1 and G2 have more participants from public sector organisations than the other groups, this could explain the predominance of removal of judgments of self and others in these groups. G1 and G2 have 11 participants from public sector organisations, whereas G3 and G4 only have 9 and G5 and G6 also only have 9. However, two participants more from public sector in G1 and G2 cannot explain that these groups have 16 participants experiencing removal of judgments of self or others – against 5 in G3 and G4 and only 1 in G5 and G6.
If G3 and G4 have more participants from private sector organisations than other groups, this could explain the predominance of import of behaviour in these groups. However, G3 and G4 only have 7 participants from private sector organisations, against 9 in both G1 and G2 and in G5 and G6.
In conclusion, the predominance of the learning outcomes found in the above analysis could not be explained by referring to the sectors the participants in the various groups work in.
Table 7: Possible impact of sector
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Gender: G5 has more men than any other group (7 out of 10) and G3 consists of 10 woman and no men. Therefore, it is worth checking if the data show any differences between men and woman in terms of removal of judgments or import of behaviour.
In the graph exploring removal of judgments of others, both the bar representing men and the bar representing women are placed as symmetrically as possible around the y-‐axis. The slight asymmetry in the bar representing men is simply due to an uneven total number.
The other two graphs might indicate that women are more likely than men to experience removal of judgments of self, whereas men are more likely to experience import of behaviour than
women.
If G1 and G2 had more women than the other groups, this could explain the predominance of removal of judgments of self in G1 and G2. G1 and G2 have 14 women. This is more than G5 and G6, which have only 9 women, but it is less than G3 and G4, which have 17 women. Thus, gender does not seem to explain the predominance of participants experiencing removal of judgments of self in these groups.
If G3 and G4 had more men than the other groups, this could explain the predominance of import of behaviour in these groups. However, G3 and G4 only have 3 men in total, whereas G1 and G2 have 6 and G5 and G6 have 13.
Analysis 147 In conclusion, there is no evidence that gender can provide an explanation for the predominance of either removal of judgment of self or others in G1 and G2 or for the predominance of import of behaviour in G3 and G4.
In this section, I have systematically explored whether removal of judgments on self or others and import of behaviour could be explained by referring to factors, such as, years of experience as a manager, years in the current position, number of employees, the time it took the participants to formulate their problem in the first meeting, which industry the participants work in, whether the participants works in the private, the public, or a hybrid sector, and participants’ gender.
This is not the case. This strengthens my finding that removal of judgments on self or others and
import of behaviour are, in fact, effects of the AI and the MI interventions respectively.
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