relationship quality
Exploring the mediating role of relationship quality in online services
... service quality, relationship quality, and customer loyalty by examining these constructs in another context — online ...consumer relationship with the firm, and that this needs to be ...
29
THE RELATIONSHIP BETWEEN CUSTOMER RELATIONSHIP MARKETING TACTICS, RELATIONSHIP QUALITY AND CUSTOMER S LOYALTY IN MOBILE COMMUNICATION INDUSTRY
... personal relationship with your ...customer relationship. The growing importance of relationship marketing has increased interest in the role of consumer trust and satisfaction in establishing, ...
10
Relationship quality as the predictor of long term relationship in the Malaysian dairy industry
... of relationship quality with farmers, which will progressively enable farmers to become committed and loyal to ...milk quality is done infrequently in a laboratory where suppliers may not be ...
12
Evaluation of relationship quality in business relationships
... of relationship, actor perspective taking and lack of quality alternatives ...perceived quality), which is caused by destructive behavior by the other partner, are then likely to exist, if current ...
246
Study of Relationship Quality Dimensionality in the Parcel Delivery Services
... key relationship marketing out- comes, to perform confirmatory factor analysis of the scale in order to assess if the same dimensions structure exists for parcel delivery ...key relationship outcomes, 2) to ...
8
Dynamics of Online Relationship Marketing: Relationship Quality and Customer Loyalty in Iranian banks
... online relationship quality by strengthening online loyalty in customers, banks have to consider other options ...the relationship is trivial, but it grows over time as the relationship ...
23
How to measure brand relationship quality?
... brand relationship strength, stability and constancy through a new construct of the brand relationship quality (BRQ), which contained six elements: love and passion, self-connection, interdependence, ...
19
Investigating the Relationship between Implicit Theories about Intelligence and Teacher-Student Relationship Quality
... of the teacher-student relationship. The potential value of these understandings to educators is further magnified when you consider the finding that the capacity to adopt a growth mindset exists regardless of ...
148
Workaholism and Relationship Quality: A Spillover Crossover Perspective
... of relationship quality (e.g., relationship adjustment, consensus, sat- isfaction) or the ratings provided by their ...the quality of one’s inti- mate ...partners’ relationship satis- ...
11
Relationship Quality as a Predictor of B2B Customer loyalty
... service quality. Later in the structural model, some constructs of relationship quality dimensions with 3 to 5 items ...of relationship quality with 78 degrees of freedom indicate that ...
16
The Relationship between site characteristics, relationship quality, and word of mouth.
... affect relationship quality and other dependent variables that relationship quality may ...of relationship quality in online retailing can be developed and ...
24
Exploring the Relationship between Relationship Marketing, Relationship Quality, and Customer Loyalty in Nigerian Telecommunication Industry
... of relationship marketing, understanding customer satisfaction and loyalty has become a most critical issue for Mobile Telecom ...of quality service, price perception, brand image and value offers on ...
13
A PILOT STUDY FOR UNDERSTANDING THE RELATIONSHIPS OF INFORMATION SYSTEM QUALITY, RELATIONSHIP QUALITY AND LOYALTY
... Stoel (2009) also stated that e-shopping quality would decide trust. Therefore, customers’ trust to the services provided by the e-commerce website belongs to the second type (Liu et al., 2011). This study defines ...
7
An Integrated Model in Customer Loyalty Context: Relationship Quality and Relationship Marketing View
... Today, the subject “preserving and fostering customers’ loyalty” is strategic issue for the firms attempt to preserve and develop their competing position in markets and they spend much costs to understand this concept ...
9
Taking into account the quality of the relationship in HIV disclosure
... the quality of their relationship in relation to the disclosure ...the quality of their relationship. Also, assessment of the quality of the relationship relied on retrospective ...
28
Quality management practices and their relationship to organizational performance
... continuous quality improvement with more emphasis on the latter because it encompasses all workers and eliminates the proposition that quality is only the job of managers (Huang et ...the quality of ...
22
Quality, Productivity and Performance Relationship in Renewable Energy Systems
... The most important existence, value and source in the nature is human. Human is the source that influences the result the most. Competent, crafty technical personnel who have received sufficient technical and practical ...
5
Revisiting the Relationship between Governance Quality and Economic Growth
... Campos and Nugent (1999) use GDP as the dependent variable and develop their own measures for determining the levels of rule of law and political stability by using various indices. They conclude that the rule of law and ...
10
The Relationship between Nurses’ Organizational Commitment and Services Quality
... service quality in hospitals, it is suggested that health organizations improve their nurses’ normative commitment through appreciating their occu- pational prestige in spiritual terms to consequently im- prove ...
6
Relationship Between Nurses’ Social Health and Quality of Life
... significant relationship between the quality of life and its aspects with social ...the quality of life, nurses’ social health will also ...the quality of working life lead to a better and ...
10